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Customer Questions & Answers for
Tracfone TracFone Alcatel A382 Cell Phone

The TracFone Alcatel Cell Phone has all the basics you need to connect on the go. The Tracfone Prepaid Cell Phone features big buttons so it's easy to use and hands-free speaker so you can get some work done while you talk. With the Tracfone Cell Phone, you enjoy text messaging, voice mail, Call Waiting, Caller ID, large lighted keys and a background noise reducer. Additional benefits of the Tracfone Prepaid Cell Phone include long battery life, hearing Aid Compatible (HAC) Rating: M4, voice dialing, voice command, auto redial, alarm clock and 1,000 contact address book. The TracFone Alcatel Cell Phone also includes polyphonic ringtones and TracFone Airtime Balance Display that shows you how much airtime you've used and how much is left, so you control your costs. The TracFone Alcatel Cell Phone requires no activation fees, contracts, monthly bills or credit checks. Nationwide long distance included.
Customer Questions & Answers:
186 Questions
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177 Answers
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Product Details

Questions & Answers for Tracfone TracFone Alcatel A382 Cell Phone

Question

Are there on line instructions on how to use this phone? My father lives in different state from me and he needs help setting up voicemail. thanks R.

asked 11 months ago
By
Ro
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
go to TracFone and download the owner manual
answered 11 months ago
By
nikynewark
answer 2
Go to www.tracfone.com and click Support, then choose phones. This model is listed there.

But I don't think the manual is adequate for voicemail options, actually it's useless.

When he dials in for the first time he chooses the language - which can be changed later - then he just follows the prompts to complete voicemail activation. After that he just needs to listen to the options and menus.

If you want to help him you watch this video that demonstrate how to setup on Tracfone, it's universal:

http://www.youtube.com/watch?v=v7ZzsAxgueg
answered 11 months ago
By
Canopyfan2
Question

does not come with manual, where can I get one

Does anyone know where I can get or view a manual?
asked 1 year, 5 months ago
By
bjr1946
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
TracFone.com for a download and it is very good.
answered 1 year ago
By
nikynewark
answer 2
Go to google write the name of the phone and it will bring up manual . Hope this helps
answered 1 year, 4 months ago
By
Boriquagirl
Question

where can I get a manual?

asked 1 year, 4 months ago
By
bjr
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
go to TracFone.com it's a PDF and a good manual.
answered 1 year ago
By
nikynewark
answer 2
http://www.tracfone.com/Common/English/Digital_Assets/18973.pdf
answered 1 year, 4 months ago
By
gems8
Question

Does the come TracFone Alcatel A382 Cell Phone with a charger?

asked 1 year, 3 months ago
By
lisajoz
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Yes and a stand that the phone sits in when it's charging. Looks like a cordless home phone. Also includes a car charger and usb.
answered 1 year ago
By
nikynewark
answer 2
Yes, it comes with a wall-charger.
answered 1 year, 3 months ago
By
Canopyfan2
Question

My mother purchased this phone and loves the large buttons and loud ringtones. But she can't seem to be able to check her voicemail messages?

My mom said she needs a pin # to check her voicemail? Can she check it without a pin#? She owns the TracFone Alcatel A382 Cell Phone
asked 1 year, 1 month ago
By
Cass
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Press1 then send to access voice mail account.
answered 1 year ago
By
nikynewark
answer 2
Usually during voicemail activation no password is assigned. But have her try the last 4 digits of her telephone # or use 0000, those are used by default security codes by Tracfone for certain applications.
answered 1 year ago
By
Canopyfan2
Question

can i use a bluetooth with this phone

have the phone and can t find how use with bluetooth
asked 1 year, 1 month ago
By
lenny
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
I don't recall any mention about Blutooth for this phone. Go to TracFone.com and download the PDF manual.
answered 1 year ago
By
nikynewark
answer 2
Bluetooth is not a feature on this phone.
answered 1 year ago
By
Canopyfan2
Question

I'm not sure at all how these work. As far as the minutes, do you pay for in advance? And what network or whose towers does it work from? Thanks

asked 1 year ago
By
Gee
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
We've owned something like 22 TracFones between my wife and I. Yes you are paying in advance and most minutes will advance the service by 90 days or buy a year card. Every time you add minutes the clock advances and your minutes add up. As long as you keep the service and don't let it lapse you won't lose anything. The much lower cost more than compensates for any minor inconvenience. BTW changing to a new model is a breeze, minutes and number get transferred.
answered 1 year ago
By
nikynewark
answer 2
This model uses either AT&T or T-Mobile. So if you need Verizon don't get this model.

New Tracfones come with 10 to 20 complimentary minutes so you don't have to buy airtime to get a phone activated. Once you know it works well then buy an airtime card if you want to continue.

Airtime cards come in many increments. And most extend your service date by 90 days, some extend to 1 year.

You can use the phone as long as you have a service date and minutes available. And they stack. For example if you buy two 60 minute airtime cards with 90 service days each and activate them tonight you will get 120 minutes and 180 days of service. If you buy three of them you'll get 180 minutes and 270 days.

Those are examples of stacking dates and rollover/carryover minutes. It's really that simple. I've been a Tracfone customer since 1999.
answered 1 year ago
By
Canopyfan2
Question

How do you turn the phone off?

asked 1 year ago
By
Mama
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Press and hold PWR
END

It is in red on the right side.
Turn it ON the same way.
answered 11 months ago
By
KatyL6
answer 2
Press and hold the red END key until it powers-down. About 3 seconds.
answered 11 months ago
By
Canopyfan2
Question

is this phone bluetooth ?

asked 11 months ago
By
don
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
No.
answered 11 months ago
By
KatyL6
answer 2
No.
answered 11 months ago
By
Canopyfan2
Question

does this phone have the option to turn the ringer off and use on vibrate or silent mode

asked 11 months ago
By
TE
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Yes, you can change the settings to vibrate: Go to Settings, Sound, then you can select general or silence and change ring to vibrate, etc there.
answered 2 months, 1 week ago
By
Momto4inPA
answer 2
No
answered 10 months ago
By
Texride
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