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Most Recent Questions
Recent Question:
Can I use this phone in Canada?
Recent Question:
will it work whth safelink
Recent Question:
Google Play Store says this phone will only play movies in SD. Not HD. Is this true?
Recent Question:
does this phone use only Verizon.....we dont want ATT we live rural and need verizon
Recent Question:
does this phone use Verizon as its carrier and not AT&T. We dont want ATT
Questions with Most Recent Answers
Question:
Can you remove the battery from this phone
Question:
Does this phone work with walmart family plan?
Question:
Does this phone have talk to text feature?
Question:
Does this phone work with the $30 Straight Talk Plan?

Customer Questions & Answers for
Tracfone TracFone Alcatel A382 Cell Phone

The TracFone Alcatel Cell Phone has all the basics you need to connect on the go. The Tracfone Prepaid Cell Phone features big buttons so it's easy to use and hands-free speaker so you can get some work done while you talk. With the Tracfone Cell Phone, you enjoy text messaging, voice mail, Call Waiting, Caller ID, large lighted keys and a background noise reducer. Additional benefits of the Tracfone Prepaid Cell Phone include long battery life, hearing Aid Compatible (HAC) Rating: M4, voice dialing, voice command, auto redial, alarm clock and 1,000 contact address book. The TracFone Alcatel Cell Phone also includes polyphonic ringtones and TracFone Airtime Balance Display that shows you how much airtime you've used and how much is left, so you control your costs. The TracFone Alcatel Cell Phone requires no activation fees, contracts, monthly bills or credit checks. Nationwide long distance included.
Customer Questions & Answers:
217 Questions
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188 Answers
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Product Details

Questions & Answers for Tracfone TracFone Alcatel A382 Cell Phone

Question

Are there on line instructions on how to use this phone? My father lives in different state from me and he needs help setting up voicemail. thanks R.

asked 1 year, 9 months ago
By
Ro
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
go to TracFone and download the owner manual
answered 1 year, 9 months ago
By
nikynewark
answer 2
Go to www.tracfone.com and click Support, then choose phones. This model is listed there.

But I don't think the manual is adequate for voicemail options, actually it's useless.

When he dials in for the first time he chooses the language - which can be changed later - then he just follows the prompts to complete voicemail activation. After that he just needs to listen to the options and menus.

If you want to help him you watch this video that demonstrate how to setup on Tracfone, it's universal:

http://www.youtube.com/watch?v=v7ZzsAxgueg
answered 1 year, 9 months ago
By
Canopyfan2
Question

How do you set the Alcatel A382 phone on vibrate?

asked 1 year, 10 months ago
By
Pauline
on TracFone Alcatel A382 Cell Phone
3 answers
Answers
answer 1
You scroll to "Settings," "Sound," when you have highlighted "Meeting," hit the "Options" button ... arrow down to "Customize, push "Okay." Look for "Vibrate Only," highlight it, push "Okay." Make sure "Vibrate Only" is selected, select "Options," then arrow to "Save, hit the "Okay" button again. The menu should return to "Meeting." Then select "Back" until you are back to "Settings."

You have just put you phone on "Vibrate."
answered 4 months ago
By
searchthweb1
answer 2
go into the menu, sound, settings.
answered 1 year, 10 months ago
By
nikynewark
answer 3
I set my dad's to vibrate earlier and don't have the phone in front of me now, but I think I remember the steps. Go to settings, sound, then click on Meeting - scroll to vibrate only, then hit OK. When you want the ringer back on, just go back into sound and click on General and reactivate that.
answered 1 year, 10 months ago
By
AngieMB
Question

Does this phone have a speed dial option?

asked 2 years, 5 months ago
By
wrwitko
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Yes, this phone does have speed dial. The tutorial shows how to use speed dial. http://img.deviceanywhere.com//tracfone/pub/72190/docs/UserGuide.pdf
answered 2 years, 5 months ago
By
Collins5
answer 2
Yes, it has speed dial. Go to Tracfone user guide at http://img.deviceanywhere.com//tracfone/pub/72190/docs/UserGuide.pdf
answered 2 years, 5 months ago
By
Collins5
Question

Keypad lock

When the keypad lock is on, phone calls do not come through. Is this correct?
asked 2 years, 4 months ago
By
irreg
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Even with the side lock, the button on the lower left as you look at the face, the phone should ring and be answered by pushing the green key.
answered 1 year, 10 months ago
By
nikynewark
answer 2
yes
answered 2 years, 4 months ago
By
Salomedance
Question

Text messages

Does this phone get and send text messages?
asked 2 years, 4 months ago
By
Mack
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
YES
answered 1 year, 9 months ago
By
KatyL6
answer 2
It can text, but the beauty of the Alcatel 382 is that it's an easy to use PHONE.
answered 1 year, 10 months ago
By
nikynewark
Question

Is this a "Candy Bar' phone?

I have a Motiorola Flip phone but the buttons are flat and hard to push.
How do I transsfer all the information on my Motorola Tracfone to this new one if I purchase it?
asked 2 years, 4 months ago
By
JimboBec52
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Yes, it's a candy bar phone. Thin and very pocketable. If you have Tracfone service now everything gets done from the old phone including sending your minutes and number to the new phone, very simple. Save the old one to manually transfer contacts.
answered 1 year, 10 months ago
By
nikynewark
answer 2
Yes this is a Candy Bar form factor and it's keys are big and wide.

There is no Bluetooth so you're not going to be able to transfer. Some cell phone providers can transfer contacts between phones for you but not Tracfone.

You might be able to get a local cell phone store assistant to take a look, they may have the ability to get to the phone's hidden menu. Actually, if you have a handy 12 year old he might figure that out for you but there's a chance he'll delete your data too.
answered 2 years, 4 months ago
By
Canopyfan2
Question

Where can I find a user manual?

asked 2 years, 4 months ago
By
Carol
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
www.tracfone.com for a download
answered 1 year, 10 months ago
By
nikynewark
answer 2
Here's the link, you can print it out.

http://tracfone.deviceanywhere.com/tracfone/home.seam?custId=TFALA382G&locale=en_US
answered 2 years, 4 months ago
By
Canopyfan2
Question

Once service is entered into can the Alcatel 382G be traded up for a better quality phone?

The service is great, the overall cost for an intermittent cell phone user (that's me) is great, but the sound quality of the Alcatel 382G is poor. What would it take to 'trade up' to a better quality phone? Thanks in advance for the help!
asked 2 years, 3 months ago
By
dandantrac2013
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
I have two of these and the sound is pretty good. Maybe your phone defective or make sure the speaker (on the back) is not on.
answered 1 year, 10 months ago
By
nikynewark
answer 2
Shop for a phone that works for your zip code. You can shop walmart.com and type your zip code at the top of each phone's webpage. You can also shop tracfone.com in the same way.

It's easy to switch to a new phone. Buy a phone and go to www.tracfone.com and transfer your service online, will only take a few minutes to complete.
answered 2 years, 3 months ago
By
Canopyfan2
Question

does not come with manual, where can I get one

Does anyone know where I can get or view a manual?
asked 2 years, 3 months ago
By
bjr1946
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
TracFone.com for a download and it is very good.
answered 1 year, 10 months ago
By
nikynewark
answer 2
Go to google write the name of the phone and it will bring up manual . Hope this helps
answered 2 years, 2 months ago
By
Boriquagirl
Question

where can I get a manual?

asked 2 years, 2 months ago
By
bjr
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
go to TracFone.com it's a PDF and a good manual.
answered 1 year, 10 months ago
By
nikynewark
answer 2
http://www.tracfone.com/Common/English/Digital_Assets/18973.pdf
answered 2 years, 2 months ago
By
gems8
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