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Customer Questions & Answers for
Tracfone TracFone Alcatel A382 Cell Phone

The TracFone Alcatel Cell Phone has all the basics you need to connect on the go. The Tracfone Prepaid Cell Phone features big buttons so it's easy to use and hands-free speaker so you can get some work done while you talk. With the Tracfone Cell Phone, you enjoy text messaging, voice mail, Call Waiting, Caller ID, large lighted keys and a background noise reducer. Additional benefits of the Tracfone Prepaid Cell Phone include long battery life, hearing Aid Compatible (HAC) Rating: M4, voice dialing, voice command, auto redial, alarm clock and 1,000 contact address book. The TracFone Alcatel Cell Phone also includes polyphonic ringtones and TracFone Airtime Balance Display that shows you how much airtime you've used and how much is left, so you control your costs. The TracFone Alcatel Cell Phone requires no activation fees, contracts, monthly bills or credit checks. Nationwide long distance included.
Customer Questions & Answers:
173 Questions
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171 Answers
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Product Details

Questions & Answers for Tracfone TracFone Alcatel A382 Cell Phone

Question

Are there on line instructions on how to use this phone? My father lives in different state from me and he needs help setting up voicemail. thanks R.

asked 8 months ago
By
Ro
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
go to TracFone and download the owner manual
answered 8 months ago
By
nikynewark
answer 2
Go to www.tracfone.com and click Support, then choose phones. This model is listed there.

But I don't think the manual is adequate for voicemail options, actually it's useless.

When he dials in for the first time he chooses the language - which can be changed later - then he just follows the prompts to complete voicemail activation. After that he just needs to listen to the options and menus.

If you want to help him you watch this video that demonstrate how to setup on Tracfone, it's universal:

http://www.youtube.com/watch?v=v7ZzsAxgueg
answered 8 months ago
By
Canopyfan2
Question

Keypad lock

When the keypad lock is on, phone calls do not come through. Is this correct?
asked 1 year, 3 months ago
By
irreg
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Even with the side lock, the button on the lower left as you look at the face, the phone should ring and be answered by pushing the green key.
answered 8 months ago
By
nikynewark
answer 2
yes
answered 1 year, 3 months ago
By
Salomedance
Question

Does this phone have a speed dial option?

asked 1 year, 4 months ago
By
wrwitko
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Yes, this phone does have speed dial. The tutorial shows how to use speed dial. http://img.deviceanywhere.com//tracfone/pub/72190/docs/UserGuide.pdf
answered 1 year, 4 months ago
By
Collins5
answer 2
Yes, it has speed dial. Go to Tracfone user guide at http://img.deviceanywhere.com//tracfone/pub/72190/docs/UserGuide.pdf
answered 1 year, 4 months ago
By
Collins5
Question

where can I get a manual?

asked 1 year, 1 month ago
By
bjr
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
go to TracFone.com it's a PDF and a good manual.
answered 9 months ago
By
nikynewark
answer 2
http://www.tracfone.com/Common/English/Digital_Assets/18973.pdf
answered 1 year, 1 month ago
By
gems8
Question

Text messages

Does this phone get and send text messages?
asked 1 year, 3 months ago
By
Mack
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
YES
answered 7 months ago
By
KatyL6
answer 2
It can text, but the beauty of the Alcatel 382 is that it's an easy to use PHONE.
answered 9 months ago
By
nikynewark
Question

does not come with manual, where can I get one

Does anyone know where I can get or view a manual?
asked 1 year, 1 month ago
By
bjr1946
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
TracFone.com for a download and it is very good.
answered 8 months ago
By
nikynewark
answer 2
Go to google write the name of the phone and it will bring up manual . Hope this helps
answered 1 year, 1 month ago
By
Boriquagirl
Question

Can this phone be permanently unlocked? How do I set the language?

asked 8 months ago
By
Purpleone
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Yes. Go to MENU then to SETTINGS then to Phone Settings> Scroll to "Auto Keypad Lock" ok -then scroll to on/off.

Repeat -Phone settings, scroll down to Languages and choose.
answered 7 months ago
By
KatyL6
answer 2
Unlock is menu-settings-phone settings-auto keypad lock. adjust.
answered 8 months ago
By
nikynewark
Question

lock button Alcatel A382G

Is it possible to leave the phone on unlock all the time. I find it very annoying having to unlock the phone all the time. Otherwise it is a wonderful phone.
asked 1 year ago
By
Steve
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Answering even locked is easy, just press the green key. For the owners manual go to Tracfone.com
answered 8 months ago
By
nikynewark
answer 2
Yes....I did that in the settings.
answered 9 months ago
By
MSRussell
Question

Does phone slide to open/shut and talk?

asked 11 months ago
By
BC
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
This style is called a "candy bar" so not it does not slide. The phone has a key on the side to stop pocket dials.
answered 9 months ago
By
nikynewark
answer 2
no
answered 11 months ago
By
Rojo1950
Question

If the big easy is carried in a pocket, can the key pad be accidentily activated?

asked 11 months ago
By
bob
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Lock the keyboard using the lower key on the left side to stop pocket dials.
answered 9 months ago
By
nikynewark
answer 2
No, it has a lock feature on the side of the phone.
answered 9 months ago
By
MSRussell
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