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Looking for Answers about Backyard Grill Backyard Grill 2-Burner LP Gas Grill?

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Most Recent Questions
Recent Question:
Does either shelf drop down? Thanks.
Recent Question:
can this grill be used with both propane and gas?
Recent Question:
What are the measurements of the grill without the side shelves (w x d)?
Recent Question:
Does the door have storage or what is it used for?
Questions with Most Recent Answers
Question:
Does the door have storage or what is it used for?
Question:
is this barbeque for natural gas or is it for propane. there is a difference.
Question:
My patio is very small. Could the tray without the side burner, not be assembled to make the grill less wide?
Backyard Grill 2-Burner LP Gas Grill

Customer Questions & Answers for
Backyard Grill 2-Burner LP Gas Grill

Grill up delicious food with the Backyard Grill 2 Burner Gas Grill. This LP gas grill is ideal for BBQs, picnics, gatherings and most any other social function. You can accurately know the temperature inside the grill with the easy-to-read temperature gauge, which is located on the lid. Two wheels makes transporting it to different areas a breeze. The backyard gas grill features a 300-square-inch cooking surface, so you can cook a large amount of food at one time. It has a capacity of 18 burger patties. The two stainless steel burners on this Backyard Grill 2 Burner Gas Grill will cook your food thoroughly. The LP gas grill is the must have appliance for the grilling season, and it uses a standard 20-lb LP gas tank (not included).
Customer Questions & Answers:
29 Questions
 | 
104 Answers
Overall Rating:
4 out of 5
4
out of
5
Product Details

Questions & Answers for Backyard Grill Backyard Grill 2-Burner LP Gas Grill

Question

Can I order this grill and request it be put together for additional cost?

asked 1 year, 3 months ago
By
bren
on Backyard Grill 2-Burner LP Gas Grill
4 answers
Answers
answer 1
Yes, contact the store when you know its available for pick-up and ask them to assemble it.
answered 9 months ago
By
BTR225
answer 2
Check with the customer service of the store you would be getting the grill delivered to.
answered 1 year, 3 months ago
By
codcook
answer 3
According to the label on the box, you can request FREE in-store assembly. I set mine up myself in about 1 1/2 hours.
answered 1 year, 3 months ago
By
GadgetFreakk
answer 4
You will need to contact your local store directly to see if they would be willing & able to accomodate this request.

Happy Grilling!!
answered 1 year, 3 months ago
By
ManufacturerProductExpert
Question

Replacement Heat Plate

two burner 27K Btu grill heat plate has deteriorated after 4 years in the weather. It held up fine, but four years is too much to ask for anything metal in Florida. My Wal-Mart store does not sell replacement heat plates. Where can one be purchased?
asked 1 year, 4 months ago
By
Paul
on Backyard Grill 2-Burner LP Gas Grill
4 answers
Answers
answer 1
Call Blue Rhino?Uniflame at 1-800-762-1142.
answered 9 months ago
By
BTR225
answer 2
The burners are covered with a 5 year warranty (at least on new units,) so you can probably get the manufacture info from Walmart CS and contact them.
answered 1 year, 3 months ago
By
GadgetFreakk
answer 3
Only from blue rhino.
answered 1 year, 4 months ago
By
Indyindy
answer 4
We would be happy to replace the heat plate for you. You can order a replacement directly from our website at http://www.bluerhino.com/BRWEB/Parts/Home.aspx or contact our customer care department at 800-762-1142.

Happy Grilling!!
answered 1 year, 4 months ago
By
vfoeri
Question

Do these grills have replacement parts?

asked 1 year, 4 months ago
By
Henry
on Backyard Grill 2-Burner LP Gas Grill
4 answers
Answers
answer 1
Yes, they have expensive replacement parts. Good question because you are going to need a heat plate/heat shield within 6 months to a year. Its going to cost you about $50.

This is only a temporary grill.
answered 9 months ago
By
BTR225
answer 2
According to my instructions, replacement parts are available through www.bluerhino.com. The assembly booklet has a good list of parts available. My book says that there is a 1 year parts warranty. Never tried it though.
answered 1 year, 3 months ago
By
codcook
answer 3
Only from the manufacturer, blue rhino. I just spent 35 for a new regulator for a $98 grill. Not cheap.
answered 1 year, 4 months ago
By
Indyindy
answer 4
Absolutely! Please contact our helpful and courteous customer care department at 800-762-1142, they will take care of you!

Happy Grilling!
answered 1 year, 4 months ago
By
vfoeri
Question

where is it made

asked 1 year, 5 months ago
By
dan
on Backyard Grill 2-Burner LP Gas Grill
3 answers
Answers
answer 1
China, where else for this price?
answered 1 year, 3 months ago
By
codcook
answer 2
China
answered 1 year, 5 months ago
By
jlh050965
answer 3
Our grills are manufactured in China.
answered 1 year, 5 months ago
By
vfoeri
Question

can I have the grill assembled?

asked 1 year, 7 months ago
By
rich
on Backyard Grill 2-Burner LP Gas Grill
3 answers
Answers
answer 1
Yes, contact the store.
answered 9 months ago
By
BTR225
answer 2
YES! It does say you can get FREE ASSEMBLY
answered 1 year, 3 months ago
By
DocEroc
answer 3
yes you can. it comes with a charge
answered 1 year, 5 months ago
By
jlh050965
Question

How does the propane tank rest on the grill?

It's hard to see how the tank rests. I have one that is difficult to steady with one of those chrome, u-shaped support pieces, and I don't like it.
asked 1 year, 3 months ago
By
Susan96
on Backyard Grill 2-Burner LP Gas Grill
3 answers
Answers
answer 1
What you described is what you will get with this grill. The propane cylinder sits in slits that are located on a support beam. Then a handle is is placed over the propane tank to slightly secure it.
answered 9 months ago
By
BTR225
answer 2
The lower cross member on the right side has two slots in it. The flange on the bottom of the tank will fit into these slots if you push the tank towards the center of the grill. If it is mounted properly the weight of the tank will hold it in position. It does take a little strength to set the tank into the unit though.
answered 1 year, 3 months ago
By
codcook
answer 3
The tank will sit inside grooves is the base of grill, the bar across the axle; it also has a tank retainer peice that sits over the collar of the tank to help stabalize it from above.

Happy Grilling!
answered 1 year, 3 months ago
By
ManufacturerProductExpert
Question

Are you sure this unit-back yard BBQ-model# ,BY13-101-001-09 HAS 2 STAINLSS STEEL BURNERS-13,500 BTU'S EACH UNIT ?

asked 1 year, 3 months ago
By
swampfox
on Backyard Grill 2-Burner LP Gas Grill
3 answers
Answers
answer 1
I'm not sure if they are stainless steel, but they do rust. This is a cheap grill. It's not the burners that you have to worry about. You are going to have to replace the heat shield/heat plate within 6 months to a year. Get ready to pay almost $50 which includes shipping and handling. Even though the burners have rust on them, mine are working just fine.
answered 9 months ago
By
BTR225
answer 2
Can't be positive about actual btu output, but it does get very hot. After having both burners on for 15-20 minutes, thermometer reading got up to about 700 degrees.
answered 1 year, 3 months ago
By
GadgetFreakk
answer 3
It is a two section stainless steel burner. So each side operates independently but it is one unit. Yes, the burner is constructed of stainless steel and it carries a 5 year warranty (1 year on all other parts of the grill).

Happy Grilling!
answered 1 year, 3 months ago
By
ManufacturerProductExpert
Question

My Backyard Grill 2 Burner won't light at all.

I seriously can't figure out whats going on with this. I just assembled it and the ignited won't work and when I try to use a match it doesn't catch either...
asked 1 year, 3 months ago
By
Draken373
on Backyard Grill 2-Burner LP Gas Grill
3 answers
Answers
answer 1
Check the hose to ensure it is properly screwed into the propane tank. Turn on the gas on the propane tank. Turn on the knob on the grill to a low setting. Push the ignitor button.
answered 9 months ago
By
BTR225
answer 2
It sounds like you are not getting any gas to the burners. It takes a few minutes to purge the air from the lines. When you turn the controls on listen for gas to escape from the burners. If you don't hear any perhaps you have a problem with the propane tank.
answered 1 year, 3 months ago
By
codcook
answer 3
So sorry you are having trouble lighting your grill. There are several things to try, but if you can't light it with a match attached to the lighting hook then we need to start at the LP gas tank, check that there is enough gas in it, check that the valve is open, we usually recommend one full turn clockwise should do it. Do a leak check (detailed instructions are in the manual which should have come with your grill or can be downloaded from this site or from BlueRhino.com). If all is good there try lighting it again; again detailed instruction can be found in the manual. Still not lighting it is possible that the tank valve needs to be reset, detailed instructions to do that can be found in the Troubleshooting section of the manual. If you are still having trouble please contact our Customer Care department at 800.762.1142 to further assist.

Best of luck and happy grilling!!
answered 1 year, 3 months ago
By
ManufacturerProductExpert
Question

DOES THE 2 BURNER GRILL HAVE A ROTISSERIE AVAILABLE?

asked 1 year, 5 months ago
By
RICHARD
on Backyard Grill 2-Burner LP Gas Grill
3 answers
Answers
answer 1
There is no mention of a rotisserie option in any of the paperwork or parts list. It would be complicated to install one.
answered 1 year, 3 months ago
By
codcook
answer 2
No, it does not.
answered 1 year, 4 months ago
By
Pinky52
answer 3
No, sorry, this grill is not compatible for use with a rotisserie.

Happy grilling!
answered 1 year, 4 months ago
By
vfoeri
Question

Can you use ceramic rocks?

Can you use ceramic rocks..If not, which grill can you use ceramic rocks?
asked 1 year, 5 months ago
By
itsibits
on Backyard Grill 2-Burner LP Gas Grill
3 answers
Answers
answer 1
Ceramic rocks or lava rocks are only used on grills with exposed flame and a separate grate over the flame.
answered 1 year, 3 months ago
By
codcook
answer 2
main reason for ceramic rock it to keep the heat at a steady temperature without turning the heat up. I 'see why you cant
answered 1 year, 5 months ago
By
jlh050965
answer 3
No, this grill does not use ceramic rock, it has a large porcelain plated steel heat plate which sits directly over the two section burner to distribute the heat across the grilling surface.

None of our grills are manufactured to use ceramic rock so I cannot recommend one for you.

Hope this helps!
answered 1 year, 5 months ago
By
vfoeri
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