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Most Recent Questions
Recent Question:
Can I transfer an existing number to this phone?
Recent Question:
Does this phone use the Verizon network on the Straight Talk service?
Recent Question:
does the phone have talk to text on texting
Recent Question:
Is there an activation fee, if so how much?
Recent Question:
Can I keep the phone number that I currently have?
Questions with Most Recent Answers
Question:
Can I keep the phone number that I currently have?
Question:
what is the cheapest plan you can get with this phone
Question:
Can I use this phone for the Walmart Family Mobile plan?

Customer Questions & Answers for
Straight Talk Straight Talk Wireless Home Phone

This Straight Talk Wireless Home Phone provides you with the features you need and even calls 411. No high-speed Internet or landline is required with this Straight Talk Home Phone, and it is compatible with your existing corded or cordless phone. With this Straight Home Phone, you can also keep your current number or get a new one. This Straight Talk Wireless Home Phone is a portable wireless device and service plans are sold separately.
Customer Questions & Answers:
1,083 Questions
 | 
2,100 Answers
Overall Rating:
4.109 out of 5
4.1
out of
5
Product Details

Questions & Answers for Straight Talk Straight Talk Wireless Home Phone

Question

why will the wireless home phone work in my zip code area and not the service plan cards ?

asked 2 years, 2 months ago
By
Connie
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
I'd get the box, and buy the card anyway. I think the cards are just on here wrong.
answered 2 years, 2 months ago
By
wal101
answer 2
The message that it will not work in the zip code is evidently an error on the Walmart website. (I had the same descrepancy between the ST Home Phone and the Service Card for my zip). I purchased a $15 service plan from walmart.com and entered into my ST Home Phone reserve account and it updated the new service end date, just fine.
answered 2 years, 2 months ago
By
Redwood424
Question

can i use my phone on the road away from home, if i take the unit with me on the road?

asked 1 year, 4 months ago
By
eris
on Straight Talk Wireless Home Phone
5 answers
Answers
answer 1
Yes. It has battery backup.
answered 1 year, 4 months ago
By
SouthernReview
answer 2
yes you sure can take it anywhere..
answered 1 year, 4 months ago
By
Louiesplace
answer 3
yes
answered 1 year, 4 months ago
By
Louiesplace
answer 4
yes you sure can. works great. If you are going on an extended trip, use a power inverter that plugs into your lighter socket and your home phone power line plugs into it. C an travel all around the country and still receive and make calls with your same local number.
answered 1 year, 4 months ago
By
Louiesplace
answer 5
Yes, anywhere there is cell phone service.

Lorelero wrote in a Review 11/28/13:
Live in Houston, came to visit my daughter in Abilene for the week and brought it with me. I plugged it in and made calls with no problem. Love it. I don't think you'll be sorry if you buy it.
answered 1 year, 4 months ago
By
wajo2
Question

external antenna

Has anyone used an external antenna with ST home phone? Did it help the signal? I want to try an external but I'm having trouble matching the connector.

I have one solid blue light and I would like to get 2 blue lights.
asked 1 year, 2 months ago
By
cpic
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
call wilson electronics. an external would help. maybe even radio shack could help. take the device with you. if you are in a hopeless area with bad verizon signal to start with then the answer is an external will not help.
answered 1 year, 1 month ago
By
ThePhoneCollector
answer 2
I think this company can provide an external antenna for the ST Home Phone (Huawei H226C);

http://www.alternativewireless.com/cellular-antennas/mobile-signal-booster/huawei-modem-signal-boosters/huawei-h226c-signal-boosters.html
answered 1 year, 1 month ago
By
wajo2
answer 3
try putting it nearer to window in room or different area in home and see if signal is better.
answered 1 year, 1 month ago
By
LIAM608
answer 4
Have you tried setting it up near a window? Then get a cordless phone so you can use it anywhere in you living space.
answered 1 year, 2 months ago
By
BrianTucson
Question

In the port area can use a combination with the phones? Such as one corded & one cordless or must they be both corded or cordless in the phone ports?

Can I keep Time Warner as one phone system and ST as a second phone line with different phone number supplied by ST?
asked 11 months ago
By
sidekicks
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
No, you cannot use a combination of phones. There is only one phone port on the device.
answered 11 months ago
By
CommunityAnswer
answer 2
Yes, this will be a separate phone system from any other you currently have and continue to pay for their service, in addition to ST Home Phone

I have an 8-handset wireless system attached to my ST box plus, for testing, I also connected a tel. cable to the 2nd jack ion the back of the box to one of my existing wired phone jacks in the wall and it allowed me to ALSO connect as many wired telephones to the existing wall jack.

The cable from box to one wired jack made ALL wired jacks "hot" for any other telephone in the other wired jacks.
answered 11 months ago
By
wajo2
answer 3
What little time mine worked, it could ONLY work with cordless. It never would work at all, even with just the corded phones attached. The whole system and especially the so called tech support has been a major disaster and a major waste of money!
answered 11 months ago
By
quietcook
answer 4
There are two ports on the Straight Talk Home Phone device and you can use two corded or a cordless and a corded with the two ports. Both the ports will be on the same phone number.

Yes, you can keep your current service with Time Warner but the phones you use will have to be separate as the two systems will be totally independent of each other. Obviously, one set of phones will be associated with your Time Warner phone number and then a different set of phones will be associated with your Straight Talk number.
answered 11 months ago
By
richardarr
Question

does this accept in comming calls

asked 1 year, 4 months ago
By
dolly
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
yes
answered 1 year, 4 months ago
By
fmp768
answer 2
No problem with incoming calls. I have had problems making outgoing calls. About a third of the time, I get "your call cannot be completed as dialed". Generally the Verizon networks decides I did it right and puts the call through.
answered 1 year, 4 months ago
By
Driftwood150
answer 3
Absolutely; this function as your home phone and you will be able to call out and receive calls.
answered 1 year, 4 months ago
By
richardarr
answer 4
yes
answered 1 year, 4 months ago
By
marytc
Question

Can I use a different prepaid phone card?

If this isn't going to work, I don't want to waste $15 on the non-refundable ST national card. I already have an old prepaid phone card with minutes on it. Can I use that to test this device? Thanks.
asked 1 year, 1 month ago
By
Del
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
The Straight Talk Wireless Home Phone must be used with a Straight Talk phone card.
answered 1 year ago
By
CommunityAnswer
answer 2
No. Only Straight Talk Home Phone card...$15 (In state)...$30 (Out of state) too.
answered 1 year, 1 month ago
By
Ron3cin10
answer 3
No. You can only use the Straight Talk Home Phone Card available at Walmart on this device.
The device runs on the Verizon network and has the nations best coverage.
It should work for you if you can receive signal on a Verizon cell phone where you plan on using it.
answered 1 year, 1 month ago
By
an anonymous customer
answer 4
I don't think so but why not call them and ask if they can do something special to allow you to buy the box then set up an account with just enough $$ to test the device? They may even have some "special" way to do that.
answered 1 year, 1 month ago
By
wajo2
Question

Monthly charge options

Since I don't use credit cards or texting, is my only option to go to the store every 30 days and buy a new card?
asked 1 year, 1 month ago
By
hemi
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
Yes, if you don't want to purchase online, then you will have to purchase Straight Talk Wireless Home Phone Plan at the store.
answered 1 year, 1 month ago
By
CommunityAnswer
answer 2
You can buy several cards at one time and put them in reserve. If you want to buy a six month supply of cards and put them in reserve, then you can. Then you would only have to refill every six months.
answered 1 year, 1 month ago
By
DeeDee372
answer 3
No. You could also:

1. Give them your checking acct routing number (which is on every check you write, so It's not a secret) and they can do an ACH payment from that account every month. If you decide to stop the service, just call them and withdraw your routing number payment method.

2. Buy multiple Service Cards and place them in your RESERVE account at ST. That Reserve lets you put as many months on service in an account from which they withdraw each month until it's used up. Some people stock their Reserve for 3 months at a time, 6 months, etc. or as many as you feel comfortable doing. Just write your refill date on your calendar so you don't forget to buy some more cards. Once you decide you really like this new phone system, you might even stock up a year's worth!? This method keeps all personal info, like CC#, routing #, etc., out of the system altogether.
answered 1 year, 1 month ago
By
wajo2
answer 4
I think you can do it online using a debit card, they will email you a code then you can enter that. Otherwise, you will have to go to the stroe, buy a card and then enter the code online.
answered 1 year, 1 month ago
By
mikeytheb
Question

Does this need to plug into a router?

asked 6 months ago
By
Patty
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
No
answered 5 months, 4 weeks ago
By
Whatgoesaround1
answer 2
No -- this system runs off cell towers.
answered 5 months, 4 weeks ago
By
D103486
answer 3
Patty, this device works independently by its own cellular connection. No router is required and this does not provide any type of internet connection. It is for voice only with your corded home phones or a cordless base station.
answered 6 months ago
By
richardarr
answer 4
No. It is a cellular device. Essentially, it's a cell phone inside. Just activate it and plug in your landline.
answered 6 months ago
By
Madlobster
Question

I live in a small town where the phone company has a monopoly. Will I be able to port my landline number?

asked 1 year ago
By
putz
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
Yes you can port your number.
answered 11 months ago
By
CommunityAnswer
answer 2
Our little, local phone company out here in the mountains is a co-op.
We dropped (most of) their landline over 1 year ago, after it got to be almost $35.00 per month & we were always using our cellphones anyway.
Duh.
However, I have checked with our little co-op & if I do buy this ST box, I will NOT, repeat, not, be able to port my old landline number to this device, simply because that company is a co-op, & the company specified "no porting" way back on our original contract. Ugh.Rats.
My suggestion is to go and ask your provider, in person.
That is a drag, & very inconvenient, true, but better to be sure, if keeping that same number is so important to you.Sometimes the person on the other end, when calling about service or IT issues, can be mistaken.So go over there, & physically ask the company whether you can port your old number.
I am glad I did.
answered 11 months ago
By
librarianwannabe
answer 3
THIS PHONE WORKS GREAT WITH OUR CORDLESS PHONE.JUST PLUG YOUR PHONE AND IT WORKS GREAT.WE LIVE IN THE COUNTRY AND IN A METAL HOME AND IT WORKS GREAT
answered 1 year ago
By
COOLMAN2222
answer 4
Yes, it's the law. We've been paying a "portability" fee in our phone bills for years to allow us to keep our numbers.

Some landline companies like AT&T might drag their feet and take a long time (days) while some get it done pretty quickly. Just be patient and use the temp. # ST assigns until it happens (your landline phone will go dead).

However, you can still connect the ST box to a wired jack in your house and use all the other jacks for your existing phones, or you can get a wireless phone set (I have 8 handsets) and spread around your house as desired, or combine the two. (since the ST box has TWO jacks in the back).
answered 1 year ago
By
wajo2
Question

RE: Differences

What is the difference between basic and straight talk systems.
Both have many very bad reviews. Thanks. Terry
asked 8 months ago
By
Terry
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
Excellent responses by UserAndAbuser and PCServices. I don't know why it didn't dawn on me that you were referring to Basic Talk.

I can't add much. Yes, both have some poor reviews.

Basic Talk being VOIP needs a relatively fast internet connection. If your wired internet (cable, DSL, etc.) has the higher speed packages, VOIP works quite nicely for most. It's when the internet connection is not too fast that many run into poor call quality.

The Straight Talk Wireless Home Phone needs a strong Verizon Wireless signal. If you are in an area where the Verizon coverage is not very good, then call quality will suffer (echoes, wobbly sounding voices, etc. and sometimes even dropped calls) and you may need a booster. If there is no Verizon tower nearby, then you will not be able to use the Straight Talk Wireless Home Phone at all.
answered 8 months ago
By
richardarr
answer 2
Terry, I believe Basic (Voip) needs a dedicated fast wired High speed Internet connection (Not the slower plans, It needs speed to get a clear call). Now, Straight Talk only uses cellular phone towers in your area. Note: That if you already have Internet at a pretty high rate of speed, Basic should be a great choice for home service. However, If you have weak Internet but get great cell service in your area...Straight Talk's little black box is your best bet. The cool thing about Straight Talk is you can unplug it and relocate it "wherever" miles away. Plug it back in and it uses the cell towers in its new location. People have said they used them in their RV motor homes or camping (provided there is a tower within reach). It also has a battery back up good for a couple hours without electricity (You will need a standard phone, not a cordless one). A great option for a slight power outage or when the zombies come (which ever happens first). Basic is tethered to a fast wired High speed Internet connection. Good luck.
answered 8 months ago
By
UserAndAbuser
answer 3
Basic talk works with your existing high speed Internet connection and Straight talk works thru a cell phone system..
answered 8 months ago
By
PCServices
answer 4
Terry, can you be more specific? The Straight Talk Wireless Home Phone device comes in only one version. I'm not sure what you mean by "basic" and "straight talk" systems.
answered 8 months ago
By
richardarr
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