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Customer Questions & Answers for
Straight Talk Straight Talk Wireless Home Phone

This Straight Talk Wireless Home Phone provides you with the features you need and even calls 411. No high-speed Internet or landline is required with this Straight Talk Home Phone, and it is compatible with your existing corded or cordless phone. With this Straight Home Phone, you can also keep your current number or get a new one. This Straight Talk Wireless Home Phone is a portable wireless device and service plans are sold separately.
Customer Questions & Answers:
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Product Details

Questions & Answers for Straight Talk Straight Talk Wireless Home Phone

Question

Can you hook up a fax machine to this service or product?

asked 1 year, 6 months ago
By
Tigercop
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
Equipment is not compatible with data services such as: home security systems, fax machines, DVR services, credit card images, or medical alert systems.
answered 1 year, 6 months ago
By
Lacricy
answer 2
No. You will need to stop at a fax service, we use this feature so little.
answered 1 year, 6 months ago
By
Lonestargang
Question

can i use my phone on the road away from home, if i take the unit with me on the road?

asked 9 months ago
By
eris
on Straight Talk Wireless Home Phone
5 answers
Answers
answer 1
Yes. It has battery backup.
answered 9 months ago
By
SouthernReview
answer 2
yes you sure can take it anywhere..
answered 9 months ago
By
Louiesplace
answer 3
yes
answered 9 months ago
By
Louiesplace
answer 4
yes you sure can. works great. If you are going on an extended trip, use a power inverter that plugs into your lighter socket and your home phone power line plugs into it. C an travel all around the country and still receive and make calls with your same local number.
answered 9 months ago
By
Louiesplace
answer 5
Yes, anywhere there is cell phone service.

Lorelero wrote in a Review 11/28/13:
Live in Houston, came to visit my daughter in Abilene for the week and brought it with me. I plugged it in and made calls with no problem. Love it. I don't think you'll be sorry if you buy it.
answered 9 months ago
By
wajo2
Question

what service does it work on in the 60096 area code?

asked 1 year, 8 months ago
By
Stretch
on Straight Talk Wireless Home Phone
5 answers
Answers
answer 1
It only works on the CDMA system. Verizon is CDMA.
answered 1 year, 7 months ago
By
BOSSC351
answer 2
ST Home phone is only on the Verizon network. If you get Verizon signal in you zip code, then it will work for you. You can go to walmart.com and pull up the ST Home phone system, enter your zip code and it will tell you if it works in your zip.
answered 1 year, 7 months ago
By
Redwood424
answer 3
The ST Home Phone only works on the Verizon network.
answered 1 year, 7 months ago
By
Redwood424
answer 4
According to some reviews I've read, StraightTalk uses different cell towers in different areas and they try to keep that a secret. This question might not be answerable.

To at least see if it will work in your area, you can use the tool on this walmart website.
answered 1 year, 7 months ago
By
r0os
answer 5
This home phone unit will work in your area and it runs off of Verizon.
answered 1 year, 7 months ago
By
PennsylvaniaPrincess
Question

buying several cards at 1 time

asked 6 months ago
By
smoke
on Straight Talk Wireless Home Phone
5 answers
Answers
answer 1
They have auto refill if you want to ensure the service remains active and that way you do not have to worry about buying more than one card. If you buy more than 1 card at a time, any additional cards would be added to your reserve to be used when your 30 days are up.
answered 6 months ago
By
mzjasmin
answer 2
Smoke, yes you may buy several cards at 1 time, I've done so.
answered 6 months ago
By
Therailroadretiree
answer 3
There are several options. Here are three:

1. Buy several cards from Walmart and then give all the codes to Straight Talk at one time where they will put them in your "reserve account" and will extend your "Service End Date" out to correspond with how many codes (or as Walmart calls them, a PIN) you put in your reserve.

2. Purchase service directly from Straight Talk for as many months as you'd like. You can do this online or over the phone. This method doesn't require transferring codes as you'd have to do when purchasing service cards from Walmart.

3. Enroll in Auto-Refill at Straight Talk where Straight Talk will automatically charge your credit or debit card each month for service in advance. This is the most convenient way to do it as you don't have to even think about having to pay each month or buy service cards. However, it does require you to give Straight Talk a credit or debit card number to keep on file and some don't like doing that.
answered 6 months ago
By
richardarr
answer 4
You can buy as many cards as you like because you can put them in reserve. So make sure that you have a reserve account so that all your cards are not for the same time period. In reserve, your time goes on as the one on there expires.
answered 6 months ago
By
DeeDee372
answer 5
Yes, you can buy multiple cards for service and refill your account one at a time each month, or you can add ALL the cards to your Reserve from which they'll "withdraw" each month's fee.

You can go online to your account (after you set it up) and do all kinds if stuff like Manage your Reserve Account. Or you can call them and have a CSR add them to your Reserve Account.
answered 6 months ago
By
wajo2
Question

Can I use the in-house hard wiring to connect all of my phones when disconnected from the phone company?

asked 11 months ago
By
Rich
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
To reduce confusion from my multiple answers, I decided to combine them into ONE, as follows:

I took my ST Home Phone box downstairs where I have two unused house-wired tel. jacks in different rooms.

In one room, I connected the ST box to a house-wired jack.
In the other room, I connected a wired tel. to a house-wired jack.

On ST battery power only, I picked up the receiver on the wired phone and got a normal dial tone, then successfully made calls, one to my T-Mobile cell phone.

I think this means someone can do the following, as a minimum:

1. Connect the ST box to one house-wired jack and use all other house-wired jacks for wired telephones. For a wired system using existing house tel. wiring, this means you can connect the ST box ANYWHERE on a wired jack!

2. Or... Use both house-wired jacks AND a wireless system base, each plugged into one of the two tel. jacks in the back of the ST box... a combined wired/wireless system with phones EVERYWHERE!

3. OR... Don't connect to any existing house-wired jacks and use the ST box with only a wireless system like I have... 7 telephones with ONLY the base/answering machine connected to the box.

This means you should not let anyone mess around with your existing tel. wiring... that old 20th Century wiring may be useful for today's modern tel. equipment! -:)

Only two "odd" things I ran into when using house wiring:

1. No ringing when I called my cell phone while it was OFF... my call went directly to my cell phone voice mail. Once I turned my cell phone on, it rang normally. I guess you could say that's an "advantage" since it's a good way to know, in advance, if someone has their cell phone off or on at the time you make your call!?

2. When I ended my call to my cell phone, turning my cell phone off first gave me the bring-bring-bring tones like for a disconnected call. No problem, just an odd thing. Obviously, if I had hung up my phone connected to the ST box FIRST, I wouldn't hear those sounds. Duh!

Thanks for the great question... something I also had wondered about but never had a need to try!
answered 11 months ago
By
wajo2
answer 2
Corrected Answer:

My original Answer stated that I plugged the ST box into an existing tel. jack in my basement, then plugged a std wired tel. into one of the jacks on the back of the ST box, but then I realized that didn't test the in-house wiring.

So... I found a 2nd in-house jack and plugged my std wired tel. into a DIFFERENT jack in my house. This means the ST box is connected to one existing in-house jack and a std wired tel. into a 2nd in-house jack.

IT STILL WORKED!

I can only assume that other telephones plugged into other, existing in-house jacks would also be able to connect to the ST box, which is ALSO connected to one jack in the house's existing wired system.

The ST box is apparently receiving the signal from in-house jack(s) just like a wireless tel. system does thru its base unit.
answered 11 months ago
By
wajo2
answer 3
In my 1st Answer, I have an "odd" item #1 which said there was no "ringing" when I called my cell phone while it was OFF.

To clarify, that means there was no "audible" ringing like you normally hear, but the call WAS connected to my cell phone's Voice Mail system (apparently after the normal number of "silent" rings).

When I re-called my cell phone with it on, all was "normal," with audible ringing, etc.
answered 11 months ago
By
wajo2
answer 4
YES!

This was an interesting question, so I had to try it.

I took my ST Home Phone box downstairs where I had an open tel. jack, connected only within my house since I now have only Uverse internet, no tel. service connected to my home jacks.

Using only the battery power from the ST Home Phone box, I connected a tel. wire between the jack downstairs and one of the two tel, jacks in the back of the ST box. Then I connected a std telephone to the other jack in the ST box.

I got a normal dial tone and successfully made calls, even to my T-Mobile cell phone.

Only two "odd" things" I ran into:

1. No ringing when I called my cell phone while it was OFF. Once I turned my cell phone on, it rand normally. I guess you could say that's an "advantage" since it's a good way to know, in advance, if someone has their cell phone off or on at the time you make your call.

2. When I ended my call to my cell phone, turning my cell phone off first gave me the ring-ring-ring tones like for a disconnected call. No problem, just an odd thing. Obviously, if I had hung up my phone connected to the ST box FIRST, I wouldn't hear those sounds.

So... make sure no one messes with your internal wiring when you call the OLD (traditional) phone companies to disconnect service from them.

Thanks for the great question... something I also had wondered about but never had a need to try!
answered 11 months ago
By
wajo2
Question

external antenna

Has anyone used an external antenna with ST home phone? Did it help the signal? I want to try an external but I'm having trouble matching the connector.

I have one solid blue light and I would like to get 2 blue lights.
asked 7 months ago
By
cpic
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
call wilson electronics. an external would help. maybe even radio shack could help. take the device with you. if you are in a hopeless area with bad verizon signal to start with then the answer is an external will not help.
answered 6 months ago
By
ThePhoneCollector
answer 2
I think this company can provide an external antenna for the ST Home Phone (Huawei H226C);

http://www.alternativewireless.com/cellular-antennas/mobile-signal-booster/huawei-modem-signal-boosters/huawei-h226c-signal-boosters.html
answered 6 months ago
By
wajo2
answer 3
try putting it nearer to window in room or different area in home and see if signal is better.
answered 6 months ago
By
LIAM608
answer 4
Have you tried setting it up near a window? Then get a cordless phone so you can use it anywhere in you living space.
answered 6 months ago
By
BrianTucson
Question

I have a strong Verizon signal at my house but if my internet/home phone are through same company will I have any issues? would new # be good idea?

asked 6 months ago
By
ladybug44
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
You will be fine and can either get a new number or port your own number.
answered 5 months, 3 weeks ago
By
CommunityAnswer
answer 2
new # probably better idea. But Walmart also sells a home phone box .The phone cards for it are only $9.99. Believe it's Basic Talk. Can only use that w/internet. Straight Talk Home Phone use, you don't need a computer or the internet.
answered 6 months ago
By
Ron3cin10
answer 3
If you have a strong Verizon signal than this will be perfect for you!
You are able to port your old number over to it or be assigned a new number.
It is up to you!
answered 6 months ago
By
an anonymous customer
answer 4
This will work just fine since it's a totally different system from your internet and cell phone service/devices.

You'll have to have either a new number or, if you also have a landline you're replacing, you can port that number over.

You'll probably want to keep your current cell phone number for your portable cell phones, also separate from the Home Phone.
answered 6 months ago
By
wajo2
Question

Can I set up an automatic monthly payment?

Also, do I need digital phones. What is the maximum number that can be used and do they all need to be on one system. At the present we have 4 phones on two different systems that I can answer any one of them.
asked 1 month ago
By
Curious
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
Curious and others, I apologize for not giving helpful answers.

The reason I did not mention what Wajo2 suggested is that Straight Talk does not support "backfeeding" through your existing home phone wiring. The reason being that many do not realize that they have to make sure that the incoming service from the outside has to be totally disconnected and disabled.

Straight Talk only supports using the TWO PORTS on the back of the device. It will be apparent that this will be the only manner in which Straight Talk supports as they will not give instructions on plugging the device into your existing home wiring.

Off the record, yes, you can do it if you understand what you have to do to in order to use it through your existing home wiring but again, Straight Talk DOES NOT support doing this.

And Straight Talk does actually call it "Auto-Refill" when you enroll in automatic deductions from your credit or debit card.

Again, I'm sorry for giving information that was not helpful.
answered 3 weeks, 4 days ago
By
richardarr
answer 2
Yes, you can call them to set up an Auto Pay account using a debit or credit card.

You can use just about as many phones as you want.

I have an 8-handset wireless system attached to my ST box PLUS, for testing, I also connected a tel. cable to the 2nd jack on the back of the box from one of my existing wired phone jacks in the wall and it allowed me to ALSO connect as many wired telephones to the existing wall jack.

The cable from box to one wired jack made ALL wired jacks "hot" for any other telephone in the other wired jacks.
answered 4 weeks, 1 day ago
By
wajo2
answer 3
...and yes, you can set up automatic monthly payments by credit or debit card using what Straight Talk calls "auto-refill."
answered 1 month ago
By
richardarr
answer 4
The Straight Talk Wireless Home Phone will work with any touch tone phone. However, the old rotary dial phones will not be compatible.

There are two ports on the back of the device which will work as phone jacks. You can use any combination of corded phones or a cordless system base unit with those two ports. I've also heard of people using a splitter but I don't believe it's supported by Straight Talk. A simple splitter would allow an additional jack to be used (copy-and-paste):

http://www.sourcingmap.com/rj11-plug-to-way-rj11-us-telephone-socket-adapter-splitter-p-41341.html

If you now have two cordless systems which you are using (it kind of sounds like that is what you are describing), you can still use both those systems with this device. Just plug one base station into the back of this unit and plug the other base unit into the other port. All phones associated with those two base-stations can be used to make calls from the same number or receive a call when you have an incoming call.
answered 1 month ago
By
richardarr
Question

is internet access available for wireless connections?

access to internet is this available, how much to use phone for a whole month with internet access if availble?
asked 1 year, 8 months ago
By
royce
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
No internet access is available from the ST Home Phone base.
answered 1 year, 7 months ago
By
Redwood424
answer 2
Internet access is not available. For more details, you can visit:
http://www.straighttalkhomephone.com/
answered 1 year, 7 months ago
By
r0os
answer 3
There is no internet service with this device as it works from cell towers. They also state that you can't hook up your computer with a phone line and use dialup as it will not work.
answered 1 year, 8 months ago
By
Louiesplace
answer 4
no, different signals
answered 1 year, 8 months ago
By
Tammyjk
Question

does this service plan come with call waiting, call forwarding and voice mail

asked 1 year, 8 months ago
By
Cindy
on Straight Talk Wireless Home Phone
4 answers
Answers
answer 1
Yes. The ST Home Phone has the following features:

"$15/30-Day Home Phone Unlimited* Nationwide Calling. Local and Long Distance Calling includes voicemail, caller ID, 3-way calling, call waiting, call forwarding, E911 and 411 at no extra cost."

Only disappointment is that Caller ID delivers the caller's number only, no name... so far. I'm hoping they add the name at some point in the future?

You have to set up voicemail for 1st use, then you access your voice mail messages with *86.

Call forwarding is activated by dialing *72 followed by the other tel. number. It's deactivated with *73.
answered 8 months ago
By
wajo2
answer 2
Yes, Yes, and Yes!
answered 1 year, 7 months ago
By
Redwood424
answer 3
Yes, it does:
http://www.straighttalkhomephone.com/
answered 1 year, 7 months ago
By
r0os
answer 4
Yes, the service plan includes: voicemail, caller ID, 3-way calling, call waiting, call forwarding, E911 and 411 at no extra cost
answered 1 year, 8 months ago
By
gphiflava87
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