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Customer Questions & Answers for
Straight Talk Straight Talk Wireless Home Phone

This Straight Talk Wireless Home Phone provides you with the features you need and even calls 411. No high-speed Internet or landline is required with this Straight Talk Home Phone, and it is compatible with your existing corded or cordless phone. With this Straight Home Phone, you can also keep your current number or get a new one. This Straight Talk Wireless Home Phone is a portable wireless device and service plans are sold separately.
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Product Details

Questions & Answers for Straight Talk Straight Talk Wireless Home Phone

Question

how many phones can be used in home?

asked 7 months ago
By
Geo
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
It can take 2 direct lines, but if you use cordless sets then it can handle all the sets.
answered 6 months ago
By
CommunityAnswer
answer 2
it has two phone lines on the back of the unit. if you buy cordless phones you can add as many as you like.
answered 7 months ago
By
rick37841
answer 3
Just about as many as you want.

I have an 8-handset wireless system attached to my ST box plus, for testing, I also connected a tel. cable to the 2nd jack ion the back of the box to one of my existing wired phone jacks in the wall and it allowed me to ALSO connect as many wired telephones to the existing wall jack.

The cable from box to one wired jack made ALL wired jacks "hot" for any other telephone in the other wired jacks.
answered 7 months ago
By
wajo2
Question

We spend approximately 5 months a year away from our primary home. With this service can it be put into vacation (snow bird) status?

By this I mean hold our phone number in a suspended state and turn on when we return home.
asked 5 months, 2 weeks ago
By
egleonard
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
If I were you, I'd just take the unit along to your vacation home and use it there. The unit is completely portable, and as long as there is Verizon wireless service available at your vacation place, you can just keep on using it like you were at home.
answered 5 months, 2 weeks ago
By
grillhead
answer 2
You can suspend service.
answered 5 months, 2 weeks ago
By
CommunityAnswer
answer 3
egleonard, I asked this of Straight Talk some time ago and this is how it was explained to me:

You obviously can suspend service since you are prepaying for it and there are no charges to stop nor re-activate service. However, Straight Talk told me that they offer no provision to hold or "park" a phone number. They explained that once service lapses over 30-days, your phone number is forfeited.

There are several independent services that offer a "park" service for phone numbers for a few dollars a month. Of course you would have to port in and out multiple times a year as you'd have to port out of Straight Talk to a parking provider, then port back, etc.

Some carriers and providers will offer vacation suspend but usually for not more than 90-days. I believe Virgin Mobile allows for longer periods of suspension on cell phone plans but at a pretty steep price (last time I checked). But at the time I checked with Straight Talk, they did not have a phone number park feature or vacation suspend.

Please check with them, however, to see if this has changed.
answered 5 months, 2 weeks ago
By
richardarr
Question

My question do you need a credit card to purchase this phone plan.

asked 1 month, 1 week ago
By
ED
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
There are actually several ways to purchase service with no credit card.

As mentioned, you can pay cash at a Walmart store.

You can also use a debit card at a Walmart store, online at Walmart.com, online at Straight Talk, or over the phone with Straight Talk.

You can also use a Walmart gift card, PayPal or a pre-loaded Visa or Matercard gift card at Walmart either at the store or online.

And finally, you can actually purchase service directly through Straight Talk by sending them a check through the mail.
answered 1 month, 1 week ago
By
richardarr
answer 2
no, in store cash, online debit etc.
answered 1 month, 1 week ago
By
kapper24
answer 3
No, they have plan cards for sale at your local store
answered 1 month, 1 week ago
By
trock59
Question

does homephone have gps locator like cellphones?

asked 2 months, 4 weeks ago
By
mac
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
It has a locator for 911 service.
answered 2 months, 3 weeks ago
By
wajo2
answer 2
mac, I'm assuming you're asking about GPS as it pertains to an emergency call?

This is from the Services Guide for this device:

"Your Home Phone device is embedded with a GPS chipset that transmits its location. Since the unit is designed for use in indoor environments, please be prepared to provide your location inside the premises to public service personnel in an emergency situation. For optimal GPS signal strength, your Home Phone device should be located near a window or other opening at all times."

.
To view the Services Guide that is enclosed within the packaging for this device, you can see it here in a PDF (copy-and-paste):

http://img.deviceanywhere.com/tracfone/pub/30000/docs/SG%20EN.pdf

.
answered 2 months, 3 weeks ago
By
richardarr
answer 3
The person you are calling is likely to see the city you are calling from on their caller ID, but it does not have what it commonly referred to as GPS.
answered 2 months, 3 weeks ago
By
CommunityAnswer
Question

With Straight talk home phone service can you recieve collect calls?

asked 1 year, 7 months ago
By
Ron
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
No, you cannot receive collect calls on this prepaid service. You would need a landline phone service or postpaid contract cell service for collect calls.
answered 1 month ago
By
T680
answer 2
As with most prepaid cell based services, you cannot receive collect calls. You would need a landline phone or post paid cell phone.
answered 1 month ago
By
T680
answer 3
SURE ,, IT IS JUST LIKE A REG (MA BELL) LINE
answered 1 year, 7 months ago
By
Narcoossee
Question

Do I just buy the black box at $69.88 and plug it up? Then what? What are the steps I need to follow?

asked 2 months, 3 weeks ago
By
Cindy
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
Cindy, I apologize for the responses so far not being helpful.

Those two links I gave in my initial response, should be all you need for easy set up instructions.

The video by Straight Talk gives a good overview of the procedure. The second link will give you the step-by-step written instructions included in the packaging that will walk you through each step.

One thing I forgot to mention is that you will have to purchase service ($15) either from Walmart or directly from Straight Talk in order for the activation to be completed entirely. You can purchase that service at the time of activation if you wish.

Again, I'm sorry for not being more helpful. Post again if you have any specific questions about the set up or how the device functions.
answered 2 months, 2 weeks ago
By
richardarr
answer 2
After you buy the Straight Talk phone, you need to buy a plan that suits you then.
answered 2 months, 3 weeks ago
By
CommunityAnswer
answer 3
Cindy, I'll give you two links. The first is a very helpful video tutorial from Straight Talk on how to set it up. The second is the Services Guide that comes with the unit that will give you step-by-step instructions on set up. You can preview both ahead of time if you'd like. Both will give very good directions on setup (copy-and-paste):

https://www.youtube.com/watch?v=MLqEGMPzzXY

http://img.deviceanywhere.com/tracfone/pub/30000/docs/SG%20EN.pdf

.
answered 2 months, 3 weeks ago
By
richardarr
Question

does this work with a business line

asked 9 months ago
By
Billy
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
Yes, this works with all phone lines.
answered 1 week, 3 days ago
By
CommunityAnswer
answer 2
I use it for my business, work great.
answered 9 months ago
By
baxtermia
answer 3
Yes, It works for any tel. # and doesn't distinguish between consumer and business.
answered 9 months ago
By
wajo2
Question

Does this have GPS location built in, for emergency use?

I noticed the Verizon home connect has a GPS locator in the device, for use of emergency personnel. I don't see any mention of it on here, but it was located in a tiny spot on Verizon's website for their product. JUST HOPEFUL :) THANKS!!
asked 9 months ago
By
daoustaj1
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
Your Straight Talk Wireless Home Phone unit is embedded with a GPS chipset that transmits its location. Since the unit is designed for indoor use.
answered 1 week, 3 days ago
By
CommunityAnswer
answer 2
I think my 1st Answer gave the wrong model # of the ST Home Phone Box.

It's FT226C, not FT2260.
answered 9 months ago
By
wajo2
answer 3
It should work since the box is the exact same box used for the Verizon Home Connect service, a Huawei FT2260.

The manual says 911 service works with that box.

Manual is here:

http://www.huaweideviceusa.com/products/features?id=72
answered 9 months ago
By
wajo2
Question

will this work with my adt alarm system montoring

asked 9 months ago
By
me
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
Yes, this will work with your ADT alarm system as long as it uses a cellular dialer. ADT can install the additional device if your system doesn't already use one.
answered 1 week, 2 days ago
By
CommunityAnswer
answer 2
No. Not familiar with ADT, but you might ask them if they are like several other companies and can use your cell phone instead (if you have one... and there'll be a extra charge).
answered 8 months ago
By
GeneMead
answer 3
From ST FAQs:

Is Straight Talk Wireless Home Phone compatible with my home security system?

Straight Talk Wireless Home Phone may not be compatible with certain home security systems. Please check with your system provider to confirm the compatibility requirements.
answered 9 months ago
By
wajo2
Question

Can I take this on a trip in my motor home and use it most anywhere?

asked 9 months ago
By
wtav
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
The website has a tool where you can put in the zip code of where you're traveling to and see if that area is covered.
answered 1 week, 3 days ago
By
CommunityAnswer
answer 2
Yes. As long as you have cell phone service.
answered 9 months ago
By
Sedum
answer 3
That is the nice part of this, yes you can and on the backup batteries alone you have 3 hours of talk time and 36 hours on standby.
A LOT of truckers use this for just that reason.
answered 9 months ago
By
Hamunaptrah
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