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Most Recent Questions
Recent Question:
Is this phone compatible with Safelink? Thank you much!
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I can only send or download pics using mobile data. Is this normal?
Recent Question:
The tracfones typically run for either one year or 90 days. Is this a one year phone?
Questions with Most Recent Answers
Question:
Will it work with NON-time-expiring recharge cards, and do they sell those types?
Question:
Restrictions to porting home landline phone number

Customer Questions & Answers for
Straight Talk Straight Talk Wireless Home Phone

This Straight Talk Wireless Home Phone provides you with the features you need and even calls 411. No high-speed Internet or landline is required with this Straight Talk Home Phone, and it is compatible with your existing corded or cordless phone. With this Straight Home Phone, you can also keep your current number or get a new one. This Straight Talk Wireless Home Phone is a portable wireless device and service plans are sold separately.
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Product Details

Questions & Answers for Straight Talk Straight Talk Wireless Home Phone

Question

CAN WE FAX WITH THIS

We haven't purchased Straight Talk just yet and need info.
We don't fax much and not a business but like to fax when it's necessary. Thank you.
James
asked 1 year ago
By
JAMES
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
No-this is a phone, no fax.
answered 3 months, 2 weeks ago
By
CommunityAnswer
answer 2
No fax with this ST phone.
You'd have to use one of the PC/internet services, which are really like email with attachments.
answered 1 year ago
By
wajo2
answer 3
The Straight Talk Home Phone will not support the traditional fax machine setup.

You would have to use non-traditional alternatives or the ones that are internet based such as (copy-and-paste):

http://www.efax.com/Free-Trial?VID=38867

or

http://faxzero.com/

...just to name a couple. I'm sure you'll get other suggestions too. But again, you won't be able to use a traditional fax machine to simply plug into the back of the Straight Talk Home Phone unit.
answered 1 year ago
By
richardarr
Question

Why do I need to give my social security number?

asked 1 year, 1 month ago
By
Jude
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
In my first Answer, I said you did NOT have to give ST your SS #.

That's still true, meaning not the ENTIRE SS#. ST says you might have to give them the LAST FOUR DIGITS of your SS# if you want to port your old tel. number to your new ST home phone. That's used as an I.D. when they make the porting request to your old tel. supplier so they can verify it's your account... sort of how you might have to verify it's you, and not someone else, when you call them.
answered 1 year, 1 month ago
By
wajo2
answer 2
I think this might be used to verify your account with your former phone company, if you are having a number ported/account closed. The last four digits of the SSN are used as an account PIN by some companies.
answered 1 year, 1 month ago
By
ligera15
answer 3
You SHOULD NOT give your SS # to ST!

In fact, if you go to Walmart and buy a box and service card, you shouldn't even have to talk to anyone at ST where someone might ask for that info.

If ST is asking for your SS#, I would suspect a scam... they don't need that info. Even if you sign up for Auto-Pay, you only have to give them your credit or debit card number... that's it!

DO NOT GIVE ST YOUR SS #!
answered 1 year, 1 month ago
By
wajo2
Question

Do I need to cancel my exsisting landline company?

asked 1 year, 1 month ago
By
j
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
If you want to keep your landline phone number, do not cancel the service before activating the Straight Talk account. If you do want to transfer the number (called "porting"), you should select the "activate account with other number" option, Straight Talk will handle the cancelling for you.
answered 1 year, 1 month ago
By
ligera15
answer 2
Most every answer given on the weekend gets lost in the Walmart system so this may be a repeat.

You don't need to if you want to keep it also, but most people do AFTER they get theor ST Home Phone up and running and their tel. number ported (if they want to keep that number).
answered 1 year, 1 month ago
By
wajo2
answer 3
No, your number can be ported directly to STW Home Phone.
answered 1 year, 1 month ago
By
PortingOptions
Question

do you have to disconnect phone service from att before you set up straight talk? and does att allow straight talk to use existing phone lines?

asked 1 year, 2 months ago
By
brebre
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
I was using AT&T. Once my number was ported, the AT&T service was automatically cancelled and they sent me a refund for the unused balance of my last month's payment.
answered 1 year, 2 months ago
By
SthpUser
answer 2
Straight talk is a cell phone you don't need a phone line.
answered 1 year, 2 months ago
By
Lowmoney
answer 3
I HAD CENTURYLINK IHAD TO KEEP MY PHONE SERVICE ACTIVE UNTIL I PORTED HOME PHONE # TOOK ABOUT 2 DAYS THEIR SERVICE CANCELED WHEN # PORTED
answered 1 year, 2 months ago
By
TRAMP19
Question

If I buy this and plug it into my AT&T landline and I like it will it still work when I cancel my at& t phone service

asked 4 months, 3 weeks ago
By
Bubba
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
You must have service with Straight Talk for this phone to work. If you purchase service through Straight Talk, yes, the phone will work after you cancel your AT&T service.
answered 3 months, 1 week ago
By
CommunityAnswer
answer 2
you can buy this phone and plug any phone into it but you can not plug it into a line connected to any phone service. once your service is transferred to the wireless system you can disconnect the landline at the box where it enters the house then connect the box to the house wiring.
answered 4 months, 2 weeks ago
By
loydjr
answer 3
You don't actually plug this into your landline. You plug your phone into the Straight Talk Home Phone device which uses the Verizon cell network. It will work the same whether you have landline service or not. If you want to transfer (port) your landline number to the Straight Talk, do not cancel your landland service before the number transfer.
answered 4 months, 3 weeks ago
By
ligera15
Question

Reception

If I don't get good cell phone reception at my house will this work as home phone?
asked 1 year ago
By
Nanatalk
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
What you will need is to be in an area where there is good Verizon Wireless coverage. You may have weak cell phone coverage for another carrier but as long as you have Verizon coverage, the Straight Talk Home Phone should work fine. If not, then correct, this will not work. Verizon has relatively good coverage in rural areas so you may be in a Verizon area.

You can check if your exact address is in the Verizon native coverage area by going to the Verizon interactive coverage map and inserting your address. Copy-and-paste this link:

http://vzwmap.verizonwireless.com/dotcom/coveragelocator/

Check the "Prepaid" button after you've inserted your address and then click on the "Refresh Map" button. If your location is in the purple-shaded area, the Straight Talk Home Phone will work. You have to be in the purple-shaded area otherwise it will NOT work.
answered 1 year ago
By
richardarr
answer 2
This device runs off of Verizon towers. To check the coverage in your are, enter your zip code on the product page.
answered 1 year ago
By
CommunityAnswer
answer 3
Since your bad cell reception could be due to the carrier and cell phone, there's no way to know for sure if ST would be better except to try it.

Use the box at the top of this page to check first. Enter your zip code and it will let you know in advance if it "should" work.

Luckily, Walmart has a 15-day return policy on this unit.
answered 1 year ago
By
wajo2
Question

Can I get internet service with this set up?

asked 1 year, 1 month ago
By
flowergirl
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
Not thru Straight Talk as far as I know. I went to this service when I shut off all of my cable company services due to cost increases. The model you're looking at runs without any internet connection needed at all. If you do want internet service too I'd search the web for companies that provide that service in my area.
answered 1 year, 1 month ago
By
lawmira01
answer 2
Unfortunately, no ...not through the cellular signal itself.

This is for voice service only using the Verizon Wireless network and will not have access to their data network at all.
answered 1 year, 1 month ago
By
richardarr
answer 3
No internet service.
answered 1 year, 1 month ago
By
wajo2
Question

do I need a box for every room that has a phone?

asked 1 year, 1 month ago
By
jummper
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
No, you don't. You may connect two corded phones to this device. If you have a cordless phone with additional extension phones associated with it; connect the main base to the device and place the extra sets in the room(s) desired.
answered 1 year, 1 month ago
By
skeew
answer 2
Additional info (see my 1st Answer):

If using home wiring, after you plug a tel. cable from the ST Home Phone box to one of your existing tel. jacks, any phone on one of those jacks in another room will be "hot" (able to make and receive calls).

So as to not "waste" one of your jacks with just the ST box plugged into it, you can also plug a wired handset into the OTHER tel. port on the box so that same jack allows you to make and receive calls where the box is plugged in, but also makes all the other jacks in your house "hot" for additional wired handsets.

All this applies to the wiring for a single line (one tel. number you had before). If you have a 2nd wired line, it prob. won't work for that line also since they are usually wired separately. However, if you're handy, you might be able to combine lines in the tel. box on your house if it doesn't add too much resistance to the wiring system... try it and see, if this applies to you.
answered 1 year, 1 month ago
By
wajo2
answer 3
No! It's an ingenious device.

You only need to plug the ST box into power and one wired outlet or one wireless telephone device into the ST box.

If you plug tel. cord from the box into one of your existing wired jacks in your house, that makes your existing tel. wiring system "hot (so to speak) and any other tel. handsets plugged into other house jacks can make and receive calls.

You can also use a wireless tel. system. I have an 8-handset wireless system with the base unit (answering machine and 1 handset) plugged into the ST box and that base unit communicates with the other 7 remote handsets for a whole-house solution... we even have a handset in the bathroom... comes in very handy at times!
answered 1 year, 1 month ago
By
wajo2
Question

I have magic jack plus can I transfer that number to straight talk home

asked 1 year ago
By
Rocky
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
Straight Talk allows you to keep your existing phone number, however it is recommended to contact your Magic Jack representative to make sure that service will allow you to transfer your current number.
answered 3 months, 2 weeks ago
By
CommunityAnswer
answer 2
You should be able to port your number to straight talk home.
answered 1 year ago
By
Buggs1325
answer 3
Rocky, from what I've heard from others and read on the internet, Magic Jack intentionally makes it difficult to port a number away from them. However, they are required by FCC portability rules to release the number if all conditions are met.

What you need to do is to find your account number on your original Magic Jack invoice and have the password to your account available. You will need these two things regardless where you are porting your number to be it Straight Talk or some other provider. If you did not keep your original invoice or do not know your account number, that is where Magic Jack makes it difficult for you to retrieve it from them. You may have to jump through a lot of hoops or get a lot of run-around.

If you can't supply your new provider (Straight Talk, Vonage, etc.) with the account number and the password to your account, it will be almost impossible to port your number away from Magic Jack.
answered 1 year ago
By
richardarr
Question

will this phone work off 12 volt automotive power supply?

I have the house phone system and I see that this system use's an inverter from 110 AC to 12 v DC will this unit work by plugging into a power supply in the car like the same as a cell phone??
asked 1 year, 1 month ago
By
Dave
on Straight Talk Wireless Home Phone
3 answers
Answers
answer 1
Not every Answer given on weekends makes it through the Walmart system, so this may be a repeat.

Yes, it should work since it just needs 110VAC converted to 12VDC. You need the same end fitting as the one packed with the ST box (same diameter) and same 500mA output.

The box also has a battery for up to 2 hours talk time or 36 hours standby time.
answered 1 year, 1 month ago
By
wajo2
answer 2
Most every answer given on weekend gets lost in Walmart system, so this may be a repeat.

You should be able to use the ST Home Phone on any outlet that can uses a 12V converter like the ST converter, which is 500mA. The plug also has to be the same size (not sure of the dimeter but should be readily available)

It also has a battery that lasts for 2 hours talk time and 36 hours standby time.
answered 1 year, 1 month ago
By
wajo2
answer 3
It needs power at 12V 500mA to work, so if you can get a car plug that supplies that power, with the same size plug that fits the ST home phone box, with the same + or - wiring, it should work fine. It should also work using the on-board battery, which has a 2-hour talk time and 35-hour standby time... as long as there's cell phone access wherever you're at.
answered 1 year, 1 month ago
By
wajo2
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