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Customer Questions & Answers for
Straight Talk Straight Talk Wireless Home Phone

This Straight Talk Wireless Home Phone provides you with the features you need and even calls 411. No high-speed Internet or landline is required with this Straight Talk Home Phone, and it is compatible with your existing corded or cordless phone. With this Straight Home Phone, you can also keep your current number or get a new one. This Straight Talk Wireless Home Phone is a portable wireless device and service plans are sold separately.
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Product Details

Questions & Answers for Straight Talk Straight Talk Wireless Home Phone

Question

IS IT WALMART GLITCH?

I HAVE MY SMART PHONE WITH ST AND VERIZON IS MY CARRIER. WALMART SAYS BOX WILL WORK IN MY AREA BUT THE 15.00 CARD WILL NOT...HAS TO BE AN ERROR ON WALMART SITE ? AS HOW WILL YOU EVEN BE ABLE TO FIND OUT IF IT WORKS WITHOUT BUYING A CARD? ( MY CELLPHONE DOES WORK HERE AND IS AS GOOD AS YOU CAN GET FOR THE AREA)
asked 1 year, 8 months ago
By
GAL
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
SAME THING HAPPEN HERE BUT ORDERED BOX ANYWAY AND GOT 15.00 CARD WHEN I ACTIVATED AND IT WORKS JUST FINE
answered 1 year, 7 months ago
By
FOXXYLAYDE
answer 2
if you have straight talk dial *22890 and then let it run it's self and then it will restart then let it reboot and then dial *22891 that will update your tower strength! I hope that helps.
answered 1 year, 8 months ago
By
ChuckfromAL
Question

Can 911 responders still get your address through this system?

asked 1 year, 8 months ago
By
Carrie
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
It is not enhanced 911. If you are not registered, it will use the built in GPS function and tower triangulation to locate your postion, just like on a cell phone.
answered 1 year, 7 months ago
By
Redwood424
answer 2
I believe so but if not you can do what I did with Magic Jack call 911 tell them you are sorry it is NOT an Emergency but you need to register a address to this phone number and they will! I hope that helps you and .......... FOR EVERYONE THAT DON'T KNOW IF YOUR HOME HAS EVER HAD A HOME PHONE AND YOU DON'T HAVE SERVICE YOU CAN HOOK A CORDED PHONE AND STILL CALL 911 AND IT WILL GIVE THEM YOU ADDRESS AND IT WORKS TO IF YOU HAVE A CELL PHONE THAT DON'T WORK AS WELL 911 WILL ALWAYS WORK.
answered 1 year, 8 months ago
By
ChuckfromAL
Question

Can I receive collect calls on this phone?

asked 1 year, 8 months ago
By
Karyn
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
No, its a prepaid wireless phone.
answered 1 year, 7 months ago
By
Redwood424
answer 2
No it is a Home Phone but It's running off of Tower's and not lines. They haven't go that far yet. Does people call collect? I meant make their but get a phone card since the tax on this is $1.55 and a home phone tax is $25. dollars a month on top of NO ANYTHING regular home phone is $30 a month basically $50 a month house phone with nothing or $16.55 unlimited everything including 411.
answered 1 year, 8 months ago
By
ChuckfromAL
Question

Will my phone number appear in the paper phone directory?

asked 1 year, 8 months ago
By
dave
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
As with all cell phones the answer is probably no.
answered 1 year, 7 months ago
By
BOSSC351
answer 2
No, its a wireless celluar system, just like a cellphone and is not listed.
answered 1 year, 7 months ago
By
Redwood424
Question

What or who is the service provider?

Can this service be inter-phase with any other service provider at the same coost?
asked 1 year, 8 months ago
By
Ike
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
Straight Talk markets their Home Phone Service and uses the Verizon Cellular network and towers. Does interface with any other service provider.
answered 1 year, 7 months ago
By
Redwood424
answer 2
No it is Straight Talk Verizon Only. People with Straight talk call *22890 to update the software in your phone (I do it a couple of times a month with both of the numbers) then dial *22891 to update your tower signal strength.
answered 1 year, 8 months ago
By
ChuckfromAL
Question

I want to use this at a summer cottage for 5 months of the year. Then Can I keep my tell number and just pay for the 5 months and repeat the process

asked 1 year ago
By
Chazhim
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
yes you can be on auto bill or pay per month
answered 11 months ago
By
GoLions1975
answer 2
Yes. This is what ST says about portability and taking it to a different address:

"New address must be within network coverage."

They also have FAQs for people who MOVE and want a local number so others can call them w/o long distance charges. Answer is basically: call ST and get a new local number. If you plan to come back to your current "local" address (area code?), I think this means you can just keep your current local number and people from "home" would have to make a long distance call to reach you?

Of course, if the important people in your life ALSO have ST Home Phones or nationwide cell phone service, you won't have to worry about it?
answered 1 year ago
By
wajo2
Question

phone reception

Site states it will work in my area, what about the reception? Is there a guarantee or trial period? Reception in this area, regardless of phone, or company is not always great. zip:03873
asked 11 months ago
By
pam
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
I also live in a difficult area for reception and it works well in my area.
answered 11 months ago
By
elder12
answer 2
Reception should be good to excellent.

Walmart has a great return policy... just keep all packaging. It's 15 for "prepaid phones and cards," and 90-days for other electronics, with some exceptions. Not sure which this is classed as, but here's their return policy page:

http://help.walmart.com/app/answers/detail/a_id/9

So, you'll have at least 15 days to try it with the phone number they'll assign to start, then return to store for refund within 15 days?
answered 11 months ago
By
wajo2
Question

Can you call Alaska without international service?

asked 9 months ago
By
Mvn
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
I'd suspect that you can, as Alaska is part of the USA
answered 7 months ago
By
BrianTucson
answer 2
With the Nationwide $15/mo. Plan, there are NO long-distance charges for calls to or from all 50 States, including Alaska and Hawaii.
answered 9 months ago
By
wajo2
Question

where does this product not work? will it work in Canada? I live in Florida

asked 9 months ago
By
jimmy
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
It works on the Verizon network. Not sure about Canada
answered 8 months ago
By
retiredpoleclimber
answer 2
The Straight Talk Home Phone uses Verizon Wireless native voice coverage. If you wish to see the exact coverage, go to the Verizon interactive coverage map and enter your address and choose the "Prepaid" button. All the areas marked in the purple-shaded areas will have coverage with the Straight Talk Home Phone as these areas are in Verizon's native voice coverage area.

Unfortunately, this will not work in Canada. There will be coverage in 49 U.S. states. The only state which this will not work is Alaska where there is no Verizon native coverage (there will also be no service in Puerto Rico or USVI).

copy-and-paste for the Verizon Wireless coverage map:

http://vzwmap.verizonwireless.com/dotcom/coveragelocator/
answered 9 months ago
By
richardarr
Question

can you connect a fax unit to this device?

asked 1 year, 6 months ago
By
ABE
on Straight Talk Wireless Home Phone
2 answers
Answers
answer 1
No
answered 5 months, 2 weeks ago
By
JeffsMom2010
answer 2
No. Please see this link:
http://www.straighttalkhomephone.com/faq.php
answered 1 year, 6 months ago
By
PCServices
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