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Most Recent Questions
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Recent Question:
The grill I am replacing has a cooking surface (not including the side burner) 35 1/2 by 18. What is the dimensions of this one?
Questions with Most Recent Answers
Question:
What are the grill surfaces made of? Stanless? Cast Iron?
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Where does the disposable propane tanks screw into? From the back, into the side of grill?
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Customer Questions & Answers for
Better Homes and Gardens Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black

With this Black Better Homes and Gardens Gas Grill you get 493 square feet of cooking area. That means you can grill up to 30 burgers at one time, making this 5-Burner Gas Grill the ultimate for barbecues. The Black Better Homes and Gardens Gas Grill has a stainless steel fascia panel, a stainless steel side shelf with powerful side burner, three stainless steel tube burners with one infrared burner and a ceramic infrared back burner. This Black Better Homes and Gardens Gas Grill has an electronic ignition and four locking casters. This Gas Grill Side Burner features a steel flame tamer for controlled heat distribution, a vitreous enameled hood with stainless steel side end caps and cylinder storage with tank scale. So whether you're having a casual dinner with family or hosting a party the Black Better Homes and Gardens Gas Grill has you covered for all your BBQ needs.
Customer Questions & Answers:
31 Questions
 | 
33 Answers
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Product Details

Questions & Answers for Better Homes and Gardens Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black

Question

I want a grill with cast iron cooking grates. what does this grill have?

asked 1 year, 7 months ago
By
paula
on Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black
3 answers
Answers
answer 1
stainless steel
answered 1 year, 4 months ago
By
BMinou
answer 2
This grill has stainless steel grates - not cast iron.
answered 1 year, 6 months ago
By
Mikscher
answer 3
IT COMES WITH VERY HEAVY STAINLESS STEEL GRATES. THE FIRST TIME I USED THEM I RUBED THEM WITH SOME COOKING SPRAY. LATER ON WHEN THE GRILL COOLED DOWN i TOOK THEM OFF AND CLEANED THEM WITH SOAP AND WATER AND THEY LOOKED LIKE BRAND NEW! I ALSO BOUGHT THE GOO-GONE BBQ CLEANER THE HAD SITTING NEXT TO ALL OF THE BBQ'S IN WALMART, WORKS GREAT FOR THE WHOLE BBQ!
answered 1 year, 6 months ago
By
Crzy13Kat
Question

Where can I find customer service for this grill, I have a damaged part? Number for Chant Kitchen in the manual is disconnected???

Damaged side burner control panel out of the box. Customer service phone number in owners manual is no good. HELP! Just bought this for $358
asked 1 year, 6 months ago
By
Testpointjerry
on Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black
2 answers
Answers
answer 1
Take it back to Walmart
answered 2 months, 3 weeks ago
By
JerryInLodi
answer 2
The owner's manual can be downloaded from the Walmart website where you posted this question. Look above for the PDF icon- you can either download it or view it online.
answered 1 year, 6 months ago
By
Mikscher
Question

Where is the battery for the starter. Can't find in directions. Unit no. GBC1273W/BH12-101-001-02

asked 1 year, 5 months ago
By
Ron
on Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black
2 answers
Answers
answer 1
Unscrew the ring around the starter button. The battery is inside.
answered 2 months, 3 weeks ago
By
JerryInLodi
answer 2
The battery was in the blister pack card which contained the nuts and screws for the assembly.

You will have to unscrew the igniter push button on the front of the BBQ and insert the battery and rescrew the igniter button cap back on.

The cap has a small diagram of how to insert the polarity of the battery.
The positive + end faces towards you.
answered 1 year, 4 months ago
By
BMinou
Question

Does it come with a tank?

asked 1 year, 6 months ago
By
Al
on Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black
2 answers
Answers
answer 1
no
answered 1 year, 4 months ago
By
BMinou
answer 2
NO IT DOES NOT COME WITH A TANK!
answered 1 year, 6 months ago
By
Crzy13Kat
Question

does this come with the rotissery attachment?

asked 1 year, 9 months ago
By
j
on Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black
2 answers
Answers
answer 1
The description and the model I saw in store both included the rotisserie attachment.
answered 1 year, 6 months ago
By
Mikscher
answer 2
YES!
answered 1 year, 6 months ago
By
Crzy13Kat
Question

What size cover do I need for this grill?

The specifications say the grill is only 36 inches wide. I think this must be incorrect. Please let me know the width of this item so I know what grill cover size it requires.

Thank you
asked 1 year, 4 months ago
By
Sandra
on Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black
2 answers
Answers
answer 1
65 inch
answered 1 year, 3 months ago
By
gadzuks
answer 2
the original box label indicates the size of cover needed is 65 inches
answered 1 year, 4 months ago
By
BMinou
Question

Does this model include rotessiere -550891800

asked 1 year, 1 month ago
By
Al
on Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black
2 answers
Answers
answer 1
It includes a rotisserie motor, motor bracket, spit, two forks and weight. I don't know if it includes the exact one you're asking about. The motor is nice since it has an on/off switch.
answered 2 months, 3 weeks ago
By
JerryInLodi
answer 2
Yes
answered 1 year ago
By
Smith5ak
Question

How difficult is it to clean the infrared burner under the cooking grates on this grill?

I like the features of this grill, however, at this point, the only thing preventing me from purchasing this grill is the concern of the infrared burner beneath... It appears to me this would be a major maintenance issue when cleaning after all the meat grease and drippings have fell on top of this burner...Can someone who has this grill please give me some insight to your past experiences with this...Thanks so much
asked 1 year, 3 months ago
By
tbox
on Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black
2 answers
Answers
answer 1
I have this grill and the bottom IR burner is not a problem to maintain at all. All I have to do is to let it burn for 10 to 15 min with the lid open and all the grease and everything else disappears, kind of like a self clean oven.
answered 1 year, 2 months ago
By
an anonymous customer
answer 2
according to the book all you have to do is burn them on high for about 5 min after making a mess..and then maybe gently brushing them off.
answered 1 year, 3 months ago
By
gadzuks
Question

counter balance weight for rotisery how does it work

asked 3 months ago
By
CPH22
on Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black
2 answers
Answers
answer 1
Just hang it on the end opposite the motor when the grill is turning. It will help to stop the rod from creeping with a light amount of food on the spit.
answered 2 months, 3 weeks ago
By
JerryInLodi
answer 2
The weight hangs on the rotisserie shaft at the opposite end of the motor, outside the grill and hood. Just slide it on and let it hang there while the rotisserie is spinning.
answered 2 months, 3 weeks ago
By
JerryInLodi
Question

PARTS

NOT SURE WHY I CAN'T FIND PARTS FOR THIS GRILL ONLINE. IT SEEMS LIKE THERE ARE 100 BBQ SITE FOR PARTS BUT NOT ONE OFFERS PARTS FOR A BHG GRILL. THE NUMBER IN THE BACK OF THE
BOOK IS NO HELP AT ALL. JUST BROUGHT THIS GRILL A FEW DAYS AGO AND I THINK I'M GOING TO HAVE TROUBLE FIND PARTS.

IF ANYONE HAS THE ANSWER PLEASE LET ME KNOW. HOWEVER I SEEN LOTS OF QUESTION ON HERE THAT GO UNANSWERED.
asked 1 year, 3 months ago
By
DELL
on Better Homes and Gardens 5-Burner Gas Grill with Side Burner, Black
1 answer
Answers
answer 1
The number in the manual is the one you should call. If your grill is out of warranty in which it isn't yet, you can still purchase parts through them.
answered 1 year, 1 month ago
By
Kfish01
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