Search Product Q&A

Looking for Answers about Dream Serenity Dream Serenity 4" Memory Foam Topper, Multiple Sizes?

ACCESSORIES(Q:50270 A:80332)
APPLIANCES AND STORAGE(Q:23590 A:69470)
AUDIO VIDEO(Q:23360 A:45404)
BABY CARE(Q:4850 A:15652)
BABY GEAR(Q:7917 A:22886)
BABY NURSERY(Q:10063 A:23036)
BEAUTY(Q:10471 A:23967)
BED AND BATH(Q:12908 A:28541)
BIKES AND RIDE ONS(Q:12851 A:29669)
BOOKS(Q:2156 A:2251)
BOYS TOYS MUSIC AND GAMES(Q:6034 A:6473)
CAMERAS AND CAMCORDERS(Q:7897 A:14012)
COMPUTERS(Q:9231 A:19146)
FITNESS(Q:11284 A:30215)
FOOD(Q:14940 A:9142)
FURNITURE(Q:59090 A:146792)
BEDROOM(Q:9708 A:20529)
HOME ENTERTAINMENT(Q:7204 A:19747)
KIDS FURNITURE(Q:6892 A:16727)
LIVING ROOM(Q:7204 A:21043)
MATTRESSES(Q:7404 A:24984)
ACCESSORIES(Q:2832 A:9517)
FOAM(Q:2026 A:6190)
PILLOWS AND TOPPERS(Q:928 A:3206)
SPRING(Q:1618 A:6071)
OFFICE FURNITURE(Q:14514 A:29057)
SEATING AND DINING(Q:6164 A:14705)
GIRLS TOYS AND ACTIVITIES(Q:4357 A:12242)
HEALTH AND WELLNESS(Q:17355 A:26043)
HOME DECOR(Q:18070 A:30799)
HOME IMPROVEMENT(Q:27140 A:43356)
HOUSEHOLD(Q:6782 A:9181)
JEWELRY(Q:10992 A:10805)
KIDS APPAREL(Q:922 A:2716)
KITCHEN AND DINING(Q:28779 A:82962)
MENS APPAREL(Q:2629 A:7499)
MOVIES(Q:5083 A:8915)
MUSIC(Q:739 A:920)
NON APPAREL(Q:4338 A:6308)
OFFICE SUPPLY AND CRAFTS(Q:16456 A:21550)
OUTDOOR LIVING(Q:25562 A:39961)
OUTDOOR PLAY(Q:9691 A:23064)
OUTDOOR SPORTS(Q:29949 A:51972)
PETS(Q:8911 A:17236)
PHOTO OUTLAB(Q:10 A:0)
PORTABLE ELECTRONICS(Q:11029 A:26282)
PRESCHOOL AND LEARNING(Q:3205 A:7587)
SEASONAL AND CELEBRATIONS(Q:5154 A:5871)
SPORTS EQUIPMENT(Q:6257 A:9990)
TIRES AND AUTOMOTIVE(Q:26934 A:24656)
TV(Q:9696 A:28443)
VIDEO GAMES(Q:11354 A:23194)
WIRELESS(Q:25729 A:36941)
WOMENS APPAREL(Q:5244 A:20791)
Most Recent Questions
Recent Question:
does this pillow distribute body heat away from the body?
Recent Question:
Does the height is only 2 inches? I need a very thin pillow.
Questions with Most Recent Answers
Question:
Is it urethane foam or latex foam?
Question:
Will this be what finally gives me everything I would ever want?
Question:
Is this wedge also good to use to elevate swollen feet and ankles?

Customer Questions & Answers for
Dream Serenity Dream Serenity 4" Memory Foam Topper, Multiple Sizes

Add a mattress topper to extend the life of your mattress or to make a new one even more comfortable. Our Four-Inch Mattress Enhancer features the enhanced support of a base layer beneath the cradling comfort of a memory foam layer. Choose the side that supports you just right and you'll get a great night's sleep.
Customer Questions & Answers:
18 Questions
 | 
53 Answers
Overall Rating:
4.253 out of 5
4.3
out of
5
Product Details

Questions & Answers for Dream Serenity Dream Serenity 4" Memory Foam Topper, Multiple Sizes

Question

Eggcrate?

This is not eggcrate deign on the top layer of the memory foam at all right? One of the 1 star reviews said it was eggcrate soI just wanted to clear that up.
asked 2 months, 1 week ago
By
Emma
on Dream Serenity 4" Memory Foam Topper, Multiple Sizes
6 answers
Answers
answer 1
It is not an eggcrate design. It looks, and feels like memory foam.
answered 2 weeks, 5 days ago
By
reese2014
answer 2
Nothing to do with an eggcrate.. solid foam.
answered 1 month ago
By
lilly2014
answer 3
No definitely not eggcrate. I find this is more comfier than the eggcrate.
answered 1 month, 1 week ago
By
bleedblue74
answer 4
Emma, This is not an egg-crate topper. It is smooth foam ... 2 different layers bonded together which is 4" tall.
answered 1 month, 1 week ago
By
Swissmiss91
answer 5
not eggcrate design flat layers
answered 1 month, 3 weeks ago
By
PurpleMamaw
answer 6
This does not have an eggcrate design. Very smooth topper.
answered 1 month, 3 weeks ago
By
Bunnytoots
Question

Does this topper have a zippered cover?

The directions inside the box said a zippered topper cover was included, but when I opened the sealed topper cover, it was a simple mattress pad with elastic sides, not a zippered cover. Should I take it back or is this the way it's supposed to be?
asked 9 months ago
By
marga
on Dream Serenity 4" Memory Foam Topper, Multiple Sizes
5 answers
Answers
answer 1
mine came with the mattress pad with elastic sides which was what my directions said it came with
answered 1 month, 3 weeks ago
By
PurpleMamaw
answer 2
It just fits over the memory foam and under your old mattress to make it look like One bed--- It's a Fitted, Nice, White sheet. IT works! (not zippered though).
answered 3 months, 3 weeks ago
By
AnankeTeacher
answer 3
I just got mine in 8-2013 and did not have the zipper. Apparently the zipper is the older version.
answered 8 months ago
By
MPOHIO
answer 4
NO
answered 8 months ago
By
Flashdeb
answer 5
The cover that was included with the topper is the correct one. You received the new updated version with the skirted cover. The zipper was removed on the older style.
answered 9 months ago
By
Dream Serenity - Customer Service
Question

I just purchased this item from my local walmart and there was no paperwork in the box. was there suppose to be?

No warranty in the box or instructions on how long it takes to fully expand.
asked 4 months, 3 weeks ago
By
LL
on Dream Serenity 4" Memory Foam Topper, Multiple Sizes
5 answers
Answers
answer 1
You should have received a small page with English instructions on one side and Spanish on the other. The warranty is 5 years and you can go on to www.sinomax-usa.com to register your product as I just did the same for mine.
answered 1 month, 1 week ago
By
bleedblue74
answer 2
LL, There was one piece of paper which said it normally takes 48-72 hours for it to become fully expanded. Mine ... twin size ... took 5 days. There were some pictures on the paper actually corresponding to the written instructions. It was very brief. I also did not see a warranty anywhere in the box. I still have the box ... I will look to see if the warranty info is on the outside of the box.
answered 1 month, 1 week ago
By
Swissmiss91
answer 3
Mine came with two pages of instructions and it was very important to read (things like let it open up on its own, don't use heat, flame, cold air, none of these )....also it said something like it should take 48hrs to fully open up, we waited 12 lol.
answered 3 months, 2 weeks ago
By
AJnAngie
answer 4
I've never returned these memory foam toppers-- they do last. If it works for the Walmart Warranty Period then you have a good one... don't worry. Put it on your bed without covers first thing in the morning and it will be good enough by nite time to cover etc... Very little odor. Over the next few days it will expand another 5% maybe. Happy sleep!
answered 3 months, 3 weeks ago
By
AnankeTeacher
answer 5
Please contact our customer service department and they would be more than happy to help in this matter. The customer service number is 877-726-3888 or email us at customerservice@sinomax-usa.com
answered 4 months, 3 weeks ago
By
Dream Serenity - Customer Service
Question

does it matter which side of the mattress topper you sleep on

asked 7 months ago
By
cecerider
on Dream Serenity 4" Memory Foam Topper, Multiple Sizes
4 answers
Answers
answer 1
Yes. One side is memory foam and SOFTER to sleep on. The other is regular foam which is HARDER to sleep on (I tried it both ways since I wanted SOFTER--- Memory foam side up! Put your hand on it and it should keep the impression for a while--- the other side bounces back immediately.
answered 3 months, 3 weeks ago
By
AnankeTeacher
answer 2
Yes, it does matter. The boolet shows the proper side to sleep on.
answered 6 months ago
By
okeegal
answer 3
The covering that you put on it is two sided so you have to take the topper out of the cover and turn it over. It's really easy.
answered 7 months ago
By
longberger
answer 4
You would be able to sleep on either side and would be able to flip to change:
-Choose body contouring memory foam
-Choose firmer base foam
answered 7 months ago
By
Dream Serenity - Customer Service
Question

Which one, 3" or 4" king true support topper?

I am 67" high and weigh 152#; my wife about same height but about 140#. Some buyers have recommended the 3"
asked 9 months ago
By
Bob
on Dream Serenity 4" Memory Foam Topper, Multiple Sizes
3 answers
Answers
answer 1
Get the 4 inch for $149 Cal King or King--- do specify.
answered 3 months, 3 weeks ago
By
AnankeTeacher
answer 2
3" may be too thin. I am 6'2 @ 220lb. generally it is 1 to 2 points of your body that makes the most contact. Your hip and your shoulder. I have the 4" and it is comfy#watch the heat though#.
answered 8 months ago
By
MPOHIO
answer 3
If you and your wife tend to sleep hot, then we would suggest 3” Cool Breeze Ventilated Topper for the support but ensuring extra air flow. If you do not tend to sleep hot then we would suggest the 4” for the enhanced support.
answered 9 months ago
By
Dream Serenity - Customer Service
Question

I am thinking of purchasing a 4" mattress topper. What are the benefits of the 4" over the 2" mattress topper?

asked 7 months ago
By
Tired
on Dream Serenity 4" Memory Foam Topper, Multiple Sizes
3 answers
Answers
answer 1
Get the 4 inch. I've goofed over the years getting a 1 inch and then a 2 inch.... the best is 3 inch with at least 2 inches of memory foam (this has 2 inches of memory foam + 2 inches of regular--- as good as you can get--- put it over ANY old mattress and you'll really like it.)
answered 3 months, 3 weeks ago
By
AnankeTeacher
answer 2
Tried the 2" but it wasn't worth spending the money. The four inch is the only way to go.
answered 7 months ago
By
longberger
answer 3
With the 4" a customer has the choice of two different comfort levels, Memory foam's inherent pressure point relief characteristic helps release tense areas as it allows for more balanced sleep positions. Base foam firmly holds for a more linear sleep environment.
answered 7 months ago
By
Dream Serenity - Customer Service
Question

we live in the tropic and wonder if this 4"mattress isn't to hot for us

asked 7 months ago
By
amalia
on Dream Serenity 4" Memory Foam Topper, Multiple Sizes
3 answers
Answers
answer 1
Maybe. But it try it for the Walmart return policy period. It doesn't seem too hot for me.
answered 3 months, 3 weeks ago
By
AnankeTeacher
answer 2
No, it has been hot here where we live and it is great!!!!!
answered 7 months ago
By
longberger
answer 3
If you are in a tropical climate then we would recommend the Dream Serenity Memory Foam 2" FreshGel Topper or the Dream Serenity Memory Foam 3" Cool Breeze Ventilated Topper just for added air flow do to your climate. There are a lot of people that purchase the 4" and do not have any issues with sleeping hot, but given your environment our suggestion is taking extra precaution due to the tropical climate.
answered 7 months ago
By
Dream Serenity - Customer Service
Question

memory foam true support 4" topper

I recently purchased a memory foam true support 4" topper for a full sized bed. The dimensions say it is suppose to be 52" x 73". Although after letting it sit for three days it is only 52" x 64". Do I need to let it sit more before I use it? If not what is your Customer Service number so I can speak with someone about this.
asked 4 months, 4 weeks ago
By
mel
on Dream Serenity 4" Memory Foam Topper, Multiple Sizes
3 answers
Answers
answer 1
Ummm I just looked on the sheet that came with mine and I have a toll free number you can use. Ok, its 1-877-726-3888. Hope that helps :)
answered 1 month, 1 week ago
By
bleedblue74
answer 2
Return it! It won't get any better after day 1.
answered 3 months, 3 weeks ago
By
AnankeTeacher
answer 3
There is a rule that does not allow us to post our customer service number in the Q & A section. You can find our customer service number on our package from Wal-Mart or by doing a web search for our website and the customer service will be under the contact us tab.
answered 4 months, 4 weeks ago
By
Dream Serenity - Customer Service
Question

What density of foam is used for each layer?

asked 2 months, 2 weeks ago
By
Georgie
on Dream Serenity 4" Memory Foam Topper, Multiple Sizes
3 answers
Answers
answer 1
2" regular foam.. 2" memory foam.. you don't need.. or want more than that.. its perfect
answered 1 month ago
By
lilly2014
answer 2
each layer is 2in thick
answered 1 month, 3 weeks ago
By
PurpleMamaw
answer 3
The density is 2.5 lbs.
answered 2 months, 2 weeks ago
By
Dream Serenity - Customer Service
Question

Will these topers work on a ajustable bed

asked 1 month, 3 weeks ago
By
charlie
on Dream Serenity 4" Memory Foam Topper, Multiple Sizes
3 answers
Answers
answer 1
Yes the Dream Serenity 4" Memory Foam Topper can work on an adjustable bed.
answered 4 weeks, 1 day ago
By
CommunityAnswer
answer 2
I would say.. yes.
answered 1 month ago
By
lilly2014
answer 3
Hi Charlie, I am using this topper on top of a mattress on a hospital bed. As the original mattress is covered with plastic ... it was cold and not very comfortable to sleep on. I did get a mattress cover and put it on the original mattress ... then put the foam topper on top of that. Nothing slides around and I raise the head of my bed every night so I can sleep. I covered the topper with the cover supplied and just tucked it in. So far I am not having any problems! Just so you know, I do not leave the head of the bed raised during the day while I am up ... I lay it down flat.
answered 1 month, 1 week ago
By
Swissmiss91
1 of 2 total pages