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Most Recent Questions
Recent Question:
Can I plug it into the Wii? (Older model Wii, not WiiU)
Recent Question:
Do you need one ROKU for each TV set - and will it take the place of cable television?
Recent Question:
Does the Roku come with the connect to tv cable?
Recent Question:
Can live program from youtube be paired with Roku
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will roku 2 work in Chula Vista, CA 91910?
Questions with Most Recent Answers
Question:
Can live program from youtube be paired with Roku
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I've lost my remote... Do I need to buy the whole thing again?
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Once you set up an account with RoKo do you have to renew it every year?, If yes what would the cost be?
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What does it cost to set up an account the first time with Roku? Nothing is free.
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Do you need one ROKU for each TV set - and will it take the place of cable television?

Customer Questions & Answers for
Roku Roku 3 Streaming Player

Enjoy over 1,000 entertainment channels with the Roku 3 Streaming Media Player. This new, fully loaded Roku streaming player is the fastest, most powerful streaming experience Roku has ever produced. With all new features including 1-stop search and an amazing remote with a built-in headphone jack for private viewing, the Roku HD streaming player puts a world of entertainment at your fingertips. Included is a free app for iOS and Android devices that lets you browse and add channels or play phone content on your HDTV. Centralize all your streaming subscriptions on this device that supports Netflix, Hulu Plus, HBO GO, VUDU, Pandora and much more. Compatible with virtually any HDTV and with a motion control remote for games, you can turn your living room into a complete entertainment hub with this Roku 3 Streaming Media Player.
Customer Questions & Answers:
182 Questions
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Product Details

Questions & Answers for Roku Roku 3 Streaming Player

Question

is this wireless

my tv is in one room cable modem in another
asked 1 year, 7 months ago
By
Ron
on Roku 3 Streaming Player
3 answers
Answers
answer 1
Actiontec has a POWERLINE NETWORK ADAPTER available at BestBuy will make it wireless and is easy to install.
answered 1 year, 5 months ago
By
sat101
answer 2
yes you can connect to a wireless network. The only wires that are required are the power cable and the hdmi cable to the tv
answered 1 year, 7 months ago
By
BritterBoi
answer 3
Yes, all the Roku Streaming devices are wireless. The Roku 3 and the Roku 2 XS are the only ones that have an actual ethernet port, but all of them including the 3 are wireless. Don't think you can get the Roku 2 XS anymore though.
answered 1 year, 7 months ago
By
blaine001
Question

Do you have to pay a separate fee for a netflix or HBO GO subscription

asked 5 months, 3 weeks ago
By
Lalit
on Roku 3 Streaming Player
8 answers
Answers
answer 1
Netflix and HBOgo require paid subscriptions.
answered 4 months, 3 weeks ago
By
CommunityAnswer
answer 2
Just to keep these answers up to date, Netflix just increased their basic streaming account by $1 to $8.99 per month. Existing subscribers are grandfathered in at the old rate for 2 years. Amazon went up $20 per year to $99 with one year grandfathered at the old rate.
answered 5 months ago
By
DV123
answer 3
Yes you need to pay for Netflix. HBO would be paid thru your cable provider.
answered 5 months, 1 week ago
By
BocaBobby
answer 4
You have to pay a separate fee for Netflix. HBO Go in only available if you have HBO On Demand through your TV provider.
answered 5 months, 1 week ago
By
Rons03ulra
answer 5
Yes, Netflix is 7.99 a month but well worth it.
answered 5 months, 2 weeks ago
By
Pennyjr
answer 6
The other answers about Netflix are correct. If you already have an account you use the existing account and do not need another separate account. If you do not have a Netflix streaming account already you'd have to sign up. I'd do that now because a price increase is said to be looming. When the increase hits existing customers will be "grandfathered in" at the old price for a "generous" period of time. Perhaps this period will be 2 years. So I'd do it soon.

HBO-GO is FREE! You don't have to pay for it. But there are two catches to getting it to work on a Roku. Catch 1, you must be an HBO cable subscriber. Catch 2, your cable provider must "authorize" HBO-GO streaming via a Roku. Some cable companies offer "HBO ON DEMAND" through their set top boxes and feel you don't "need" HBO-GO streaming capability. The cable company here did NOT authorize streaming HBO-GO via Roku up until recently when they began authorizing it. The list of cable providers that currently support streaming HBO-GO via Roku if you subscribe to HBO through their cable service can be seen at the following link: (You'll have to copy and paste the link.)

http://support.roku.com/entries/20589756-Does-my-television-provider-offer-HBO-GO-on-Roku-devices-
answered 5 months, 2 weeks ago
By
DV123
answer 7
for Netflix its $7.99 a month
answered 5 months, 3 weeks ago
By
Leany24
answer 8
Yes, if you already have a Netflix account, you can use that one but you have to set up accounts to use Netflix or other services. It's still cheaper than cable!
answered 5 months, 3 weeks ago
By
Shananonaile
Question

cord

with this roku 3 does the hdmi cord come with it? It doesn't say and it is $98 and the $99 one comes with 2 cords. Just want to know if the $98 on has a cord with it.
Thanks
Darlene
asked 8 months ago
By
djpavek
on Roku 3 Streaming Player
7 answers
Answers
answer 1
Roku 3 streaming player I ordered came bundled with 2 HDMI cords for $99.00 the Roku 3 player un-bundled (without the cords is $98.00).
answered 8 months ago
By
SeaChelle206
answer 2
Order the one with 2 HMDI cords for $99. The other one does not come with any HDMI cords. Better deal and easy hookup if you have HDTV.
answered 8 months ago
By
RedHeadedGramMa
answer 3
you have to buy the hdmi cord separate. fyi the cord is cheaper to buy at walmart.com than in the store, by about $10 at my store
answered 8 months ago
By
tdig
answer 4
The Roku 3 came only with the box, power cord, remote with earphones (and even batteries), but oddly enough no video (HDMI) cable. It does seem an strange choice by the manufacturer to not include it. You will need to purchase an HDMI cable separately.

For Wal-Mart's Roku+HDMI cable offer, the box and cable were not shipped together; in fact they were shipped from opposite sides of the country. My Roku shipped from eastern PA and arrived in 2 days; the cable shipped from California effectively by US Mail and took a week.
answered 8 months ago
By
jkeref
answer 5
I bought the Roku 3 from Walmart because it was advertised that it came with a 6 foot HDMI cable, which I needed. Other sellers did not provide the cable and they were the same price.
The cable came separately several days after the Roku got here, I thought at first I would not get it, had to go back and look and see that it did have a separate tracking number.
So I guess the answer is, if the Walmart add says it comes with a cable, it does.
answered 8 months ago
By
RLG1
answer 6
No it doesn't have cable
answered 8 months ago
By
pbburton
answer 7
Roku does not include an HDMI cable with ANY product. Some retailers bundle HDMI cables with the units though like Walmart is doing at this time in the other item listing you mention that specifies it comes with a pair of HDMI cables.

You will definitely need a CATEGORY 2 HDMI cable which is usually marketed with the words "High Speed" in the description or on the packaging.

No Roku unit I know of is packaged with an HDMI cable by Roku. They don't want any warranty responsibility for a cable. My Sony Blu-Ray player didn't come with an HDMI cable either probably for the same reason. If Roku included the HDMI cable they'd have to support it too. Also this way the user is able to choose which cable length, quality, etc is right for the application. If you are going to be moving it around from TV to TV as some people do, then you'll want a heavier duty HDMI cable than one someone who just connects it once and leaves it be. Gold plated connectors look pretty but do NOT improve picture or sound.

There is no real difference in image or sound quality between a really cheap and a really expensive HDMI cable. The difference is durability as some are heavier duty than others with more durable connectors. Cheaper ones tend to have very flimsy connectors.
answered 8 months ago
By
DV123
Question

Which channels can you download on this roku? Can Abc family be downloaded?

asked 9 months ago
By
kaylyn
on Roku 3 Streaming Player
6 answers
Answers
answer 1
the best way to see is to go to the roku website and check out the channel store
answered 8 months ago
By
tdig
answer 2
I didn't see the abc family channel on there, but it does have other family channel options like disney. You can go to roku.com, click on channels and then browse to see what is available.
answered 9 months ago
By
Roku3lady
answer 3
Channel count is over 1500, but no ABC FAMILY.
Copy and paste this link to see the current list of all Roku channels:
http://www.catastrophegirl.com/rokuchannelcount.htm

All Roku units now in production get the same channels except for gaming where the Roku 3 gets ALL the game channels. If the Roku is not capable of handling a channel you won't even see it in the Roku Channel Store.

Legacy models such as the HD, XD and XS will not install the YouTube channel for some reason but the current Roku 1, 2 and 3 units will. Otherwise all Roku units get the same channels. The Roku 3 is the one for gaming.
answered 9 months ago
By
DV123
answer 4
No!
answered 9 months ago
By
EKMA
answer 5
Answering second question first. ABC Family Channel is not currently a Roku Channel. Ok, here is what you do. Go to your cable or satellite TV service and look at all the channels there. Next, assume up front that NONE of them are on ROKU in the same form. Yes Roku has a History, A&E and CNN channels but they are different. Roku is a WHOLE different thing! Yes there is a HBO GO channel and an ESPN channel but it is DIFFERENT from HBO and ESPN and on top of that those channels also require a HBO and ESPN cable/satellite subscription.

Roku is a WHOLE DIFFERENT THING from cable or satellite. If you go looking for exactly what is on your cable/satellite service you are NOT going to find it. What you will find instead is another world of on-demand viewing that you never dreamed of before. Is Roku better? Probably NOT, but it is different and it is far less expensive. Are there a bunch of junky channels on Roku, yes there are a whole bunch of junky channels on Roku. Are there good channels on Roku, yes there are a bunch of good ones. Sorting through the junk and finding gems I like is sort of a hobby for me. It is a treasure hunt. THE BW channel was a real find. Gosh I love it.

Now my answer to the first question. For a list of most Roku channels including an editor review, user comments and full details about the cost and even if it is really a pay channel when Roku says it is a FREE channel, I depend mainly on a website at this link which you'll have to copy and paste:
http://www.rokuguide.com/
Go to that site and check out the PUBLIC CHANNELS and PRIVATE CHANNELS on two lists.

You will get more in depth information about each channel on ROKUGUIDE.COM than on ROKU's site or in the ROKU CHANNEL STORE which is where you go to install channels onto your Roku player. You also get better information about COST for channels which require it at ROKUGUIDE.COM. For example if you visit the ROKU CHANNEL STORE it says HULU PLUS is "FREE." Sounds good huh? Only when you load the more details channels does it say "May Require Additional Fee." Yes the TRIAL period is free but technically the channels is NOT actually free. I do NOT install a channel on my Roku before reading up on it at ROKUGUIDE.COM to find out for sure what the true cost is. Be really careful when installing channels and know the TRUE cost up front. Just because it says it is free in the ROKU CHANNEL STORE doesn't mean it actually IS free.

This is eye opening. You can see the full list of what is at this moment over 1,500 ROKU channels on ONE web page, without any additional info though, at this link:
http://www.catastrophegirl.com/rokuchannelcount.htm
Again you'll have to copy and paste it. Not all of the channels on Catastrophe Girl's Roku Channel List list are detailed on RokuGuide.Com as some are game channels or for whatever reason RokuGuide doesn't list them. Also channels in red on her list are either DEAD or DOWN.

RokuGuide's Private Channels list is very incomplete compared to some others. I have many private channels installed from other sources. Just do an internet search on "Roku Private Channels List" and you'll find several lists. There is not one single best list of Private Channels. You'll have to plunder around for yourself to find private channels that interest you. Best advice I can give a Roku owner is to not neglect Private Channels, some of them like CNN INTERNATIONAL are excellent additions. CNN International isn't even available on my local cable system at any price.

There are also premium services like PLAYON that brings many more channels to Roku for a reasonable fee via yet another Roku Private Channel and if you don't have basic cable or live close enough to pickup free TV with an antenna you might want to check PLAYON.TV out because it adds a lot of network programming at a reasonable price. My main problem with the PLAYON service for Roku is not the cost, but rather the fact that it is not HD.

Final jab. MUSIC FANS. Roku has great FREE music programming! Both mainstream and Indy. One of the best things about it for musicians and music lovers! Free guitar lessons are on there!

I LOVE MY ROKU UNITS! THEY ARE MONEY IN THE BANK FOR ME! But only YOU can decide if you like a Roku. Give one a try. Bet you like it!
answered 9 months ago
By
DV123
answer 6
They are adding new channels all the time. Youtube was finally added, and today HISTORY was added. To be honest, to get the most out of the cable channels such as ESPN, HISTORY, etc you need to subscribe to those channels by cable or dish and then it is up to your provider.
answered 9 months ago
By
whydoyouneed
Question

can you set it up with a password?

asked 8 months ago
By
dan
on Roku 3 Streaming Player
6 answers
Answers
answer 1
You can set it up so that any of the pay-per-view style on demand sites like VUDU and Amazon Prime, etc, use a password or code. There are also parental control settings, as well.
answered 4 months, 4 weeks ago
By
Jennaleigh7
answer 2
Yes
answered 6 months ago
By
Twirlwind
answer 3
Yes
answered 7 months ago
By
RdnkCO
answer 4
Yes there is a password protect feature.
answered 8 months ago
By
SeaChelle206
answer 5
Yes, you setup your Roku Account with a password.
answered 8 months ago
By
RedHeadedGramMa
answer 6
Yes
answered 8 months ago
By
Frankie237
Question

is cnn international available

asked 7 months ago
By
gary
on Roku 3 Streaming Player
6 answers
Answers
answer 1
I don't think so
go to www.roku.com to check out channels
answered 6 months ago
By
Twirlwind
answer 2
There are channels on there that are international and I believe you can put it in your own language it's awesome get it
answered 6 months ago
By
Sara246
answer 3
No, CNN is not a channel currently offered by Roku.
answered 6 months ago
By
CommunityAnswer
answer 4
I don't see this as an option.
answered 6 months ago
By
RanceSr
answer 5
It's a private channel; I was able to add it through the Roku Private Channels website. I am not sure if I can post the link here, but you can search the following: add cnn international to roku, and it will appear in the results.

Good luck
answered 7 months ago
By
happeeface
answer 6
CNN International is available as a "PRIVATE CHANNEL." This means it is not in the Roku Channel Store where public channels are easily added. You have to add it as a private channel which is a slightly more complicated process. You can add it to your account by copying the following link, pasting it into a browser, opening the link, clicking on the "ADD" button on the webpage and following instructions from there including logging into your existing Roku account:
http://www.rokuprivatechannels.com/channels/cnn-international/

Once you add a Private Channel to your account, it will be installed into all your Roku units the next time they install their updates automatically which is never more than 24 hrs away. Or you can force it to install the channel immediately by manually "updating" your unit in the settings menu.

There are many other worthwhile Roku private channels also and some are not exactly channels but instead are useful apps like "What's On" which can tell you what movies are playing nearby and also what TV shows are on what channels. There is also a "Speed Test" app I use to keep an eye on my ISP's service delivery.

There is no one single "best" list of Roku private channels and none of the lists I've found is totally complete. You can look at 5 different lists of private channels for Roku and find channels listed on each one that will not be found on any of the others. It is a bit like a treasure hunt. Just use any search engine and type in "Roku Private Channels list" and you'll find URL's of many private channel lists.

In some cases Roku Private Channels are just that, PRIVATE and not intended for the general public to even know about such as corporate internal training or as a way to update and inform membership of a private group or for a single Pay-Per-View event, and you'll probably never find those Private Channels. In other cases new channels in alpha or beta testing are Private Channels and many of these will eventually wind up in the Roku Channel Store after any bugs are worked out. Yet other private channels will never be in the Roku Channel Store because they are not exactly "family friendly" or are intensely political. I do not know exactly why CNN International is still at this time a private channel and not in the channel store since it works perfectly and has been available as a private channel for months and months.
answered 7 months ago
By
DV123
Question

do i need an antana?

do i need an antenia for this roku box?
asked 1 year, 5 months ago
By
bernie
on Roku 3 Streaming Player
6 answers
Answers
answer 1
No just an HDMI cable for the TV and wired or wireless highspeed internet connection.
answered 1 year, 4 months ago
By
Mojah
answer 2
No, but you do need an active Wifi connection
answered 1 year, 4 months ago
By
rhfaber
answer 3
All you need is the internet and a router.
answered 1 year, 5 months ago
By
sat101
answer 4
No antenna needed.
answered 1 year, 5 months ago
By
alchemist7
answer 5
This is an INTERNET STREAMING PLAYER. It connects to the INTERNET. It has built in Wi-Fi and connects to your wireless router. The Roku 2 XS and the Roku 3 have an Ethernet jack to connect a hardwired internet connection in addition to the Wi-Fi option.
answered 1 year, 5 months ago
By
DV123
answer 6
No, but you do need a high-speed Internet connection.
answered 1 year, 5 months ago
By
slcrum
Question

Can I get access to television networks of different countries?

asked 8 months ago
By
Serge
on Roku 3 Streaming Player
6 answers
Answers
answer 1
Yes, you can though some will require a subscription. I have Acorn TV which is British programming and it is only 5$ a month.
answered 4 months, 4 weeks ago
By
Jennaleigh7
answer 2
Yes
answered 6 months ago
By
Twirlwind
answer 3
You probably can but you might have to pay a small fee. I would try the Roku website to check for sure. It was pretty helpful and easy to navigate.
answered 7 months ago
By
Alejas
answer 4
NO
answered 8 months ago
By
SeaChelle206
answer 5
Not as much as it used to, in the US they shut down the streaming version of Aljazeera and that bothered me because it was the only streaming network real time available. There are a lot of other channels that I don't really look at.
answered 8 months ago
By
tdig
answer 6
Yes, there is a selection for foreign stations - but there is an additional charge.
answered 8 months ago
By
locumpa
Question

do i need a computer for this to work

asked 1 year, 5 months ago
By
moe
on Roku 3 Streaming Player
6 answers
Answers
answer 1
No, but you do need active internet service and an active Wifi signal.
answered 1 year, 4 months ago
By
rhfaber
answer 2
no
answered 1 year, 5 months ago
By
sat101
answer 3
No you do not. Just a Wirelss or wired router.although you will need something that has internet access to enable some of the channels.
answered 1 year, 5 months ago
By
chronoboy
answer 4
Only to set up your account but you have to have wifi.
answered 1 year, 5 months ago
By
alchemist7
answer 5
Not for the Roku itself to work, no. But you will be asked to register the Roku online at some point, and you'll have to authorize some subscription channels like Hulu, Netflix or Amazon Instant. These authorizations can be done on a tablet or smartphone, though.

However, many people have encountered problems with media compatibility on the Roku 3 using the USB slot. Plex Media Server is a perfect solution for this. But in order for you to use Plex, you must turn your desktop or laptop into a broadcast server. Using any kind of media server would be the only reason I can think of when you'd need to use a computer with this.
answered 1 year, 5 months ago
By
slcrum
answer 6
You only need to use a computer to setup your Roku account and accounts with certain premium program providers. Once your Roku is all setup you don't need to start up a computer to make it work. The ROKU gets it's programming directly from your internet service. If you don't have internet service it will NOT work. Additionally most ROKU models require WI-FI connectivity. If you use a laptop to connect wirelessly to the internet then you have a Wi-Fi router. The ROKU 3 model also has an Ethernet jack so you can hardwire it to a non-wireless/non-Wi-Fi router using an Ethernet cable, however a wireless connection is far more convenient and there is no real advantage to using a wired connection if Wi-Fi is available.
answered 1 year, 5 months ago
By
DV123
Question

Roku 3

Does this come with the remote or do you have to buy it?
asked 1 year, 6 months ago
By
Lo
on Roku 3 Streaming Player
6 answers
Answers
answer 1
The Roku 3 has a wonderful remote. It has an outlet so that you can connect headphones to it and not disturb anyone while watching. Headphones are included as well.
answered 1 year, 4 months ago
By
Mojah
answer 2
It has it's own remote and it also has earbuds that plug into the remote and you can control the volume on the earbuds.
answered 1 year, 5 months ago
By
sat101
answer 3
ROKU 3 comes with a nice, simple remote.
answered 1 year, 6 months ago
By
MrCheapOrQuality
answer 4
remote was included with batteries and earphones
answered 1 year, 6 months ago
By
Iuseroku
answer 5
comes with a remote.
answered 1 year, 6 months ago
By
Redshned
answer 6
Yes. ALL Roku units come with a remote and batteries for the remote. The ROKU 3 remote also comes with earphones that plug into the Roku 3 remote for wireless private listening also. This earphone function feature only works on the ROKU 3.
answered 1 year, 6 months ago
By
DV123
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