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Most Recent Questions
Recent Question:
Others Item needed with this phone
Recent Question:
Do you have 2 line capabilities models
Recent Question:
Does the price include taxes and all other fees?
Recent Question:
does this plug into the router or does the computer have to be on like the original magic jack
Recent Question:
Can my number be private
Questions with Most Recent Answers
Question:
Using for business and internatinaL can this phone do that
Question:
Do i have to have internet service in order to use this??
Question:
what does it plug into?
Question:
What type of phone to use?

Customer Questions & Answers for
BasicTalk BasicTalk Home Phone Device

The BasicTalk home phone device is an easy-to-use, low-priced VOIP home phone service.
Customer Questions & Answers:
1,122 Questions
 | 
1,900 Answers
Overall Rating:
4.339 out of 5
4.3
out of
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Product Details

Questions & Answers for BasicTalk BasicTalk Home Phone Device

Question

will all the landline phones in the house work or just one by computer?

asked 1 year, 2 months ago
By
Kat
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
It is possible to hook up the BasicTalk box to your homes internal wiring to 'light up' the other phone jacks in your house. Just make sure your internal wiring is disconnected from the phone companies wiring (VERY important!), the junction box for this is usually located outside near the electric meter in most single family houses, in a condo or apartment it could be in a different area. It is VERY important to make sure your wiring is still not connected to the phone companies wiring, if not you could ruin your BasicTalk box and the warranty would not cover this. If your not sure about this either have a friend who is sure/ professional electrician hook this up or do not attempt.

Additionally make sure to abide by the 5 RINGING phone limit, multiple cordless phone systems with 2 or more phones (ringing or not) working off 1 base unit count as 1 ringing phone under this formula. You can have as many non-ringing WIRED phones as you want (literally!).
answered 1 year, 2 months ago
By
Waxmuseum
answer 2
The only phone service you'll have is on the one that's connected directly to the BasicTalk router. The other phone outlets in your house won't work. To have phone service in multiple rooms, purchase a multi-phone system that has a single base station (which would be connected to BasicTalk) and satellite phones that take a wireless signal from the base station. Walmart sells several that are relatively inexpensive (my local store, for instance, has one with 3 phones that goes for about $40).
answered 1 year, 2 months ago
By
Flack52
answer 3
To use BasicTalk phone service you need a high-speed internet connection, a router, and the BasicTalk box to get started. For installation instructions please refer to the installation instructions on our website - https://support.basictalk.com/app/center/technical/. You can use multiple phones with the service, although not more than 5. For more information please see the Support section on our website, https://support.basictalk.com/app/center/technical/
answered 1 year, 2 months ago
By
BasicTalkPhone
Question

Can I keep my home phone number ?

asked 1 year, 1 month ago
By
Clare
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes, most existing numbers can be transferred to BasicTalk when you start your service. To determine if your number is transferrable go to: http://bit.ly/14Ws8n2
answered 1 year, 1 month ago
By
BasicTalkPhone
answer 2
yes you can "port" your number
answered 1 year, 1 month ago
By
AustinRob
answer 3
yes you get to keep your number. or you can pick a new number they give you that option. and you don't have to call your phone company , they do it all
answered 1 year, 1 month ago
By
tmh3338
Question

Can I keep my current number

asked 1 year ago
By
John
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes, most existing numbers can be transferred to BasicTalk when you start your service. To determine if your number is transferable, go to: http://bit.ly/14Ws8n2
answered 1 year ago
By
BasicTalkPhone
answer 2
YES
answered 1 year ago
By
BLACKBEAUTY3355
answer 3
Yes, you can keep your current number. Be certain that you go online and set up your account and process to port your current phone number BEFORE your connect your Basic Talk device.
answered 1 year ago
By
KyQueen
Question

can i keep my existing phone number?

asked 1 year ago
By
myqu
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes, most existing numbers can be transferred to BasicTalk when you start your service. To determine if your number is transferable go to: http://bit.ly/14Ws8n2
answered 1 year ago
By
BasicTalkPhone
answer 2
ABSOLUTELY...
During the subscription/setup process BasicTalk offers you this option.
GO TO www.BasicTalk.com for complete details.
answered 1 year ago
By
AFRTS
answer 3
Yes you can keep your original phone number.
answered 1 year ago
By
MomFromBG
Question

Changing telephone number after service is established.

If I am assigned a telephone number, can the number be changed say a month or two months after I have service? Thanks.
asked 1 year ago
By
Rick
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes, you can change your existing BasicTalk phone number to a different one by obtaining a new phone number or by transferring the phone number from another carrier. Learn more by going to http://bit.ly/14UhPUK.
answered 1 year ago
By
BasicTalkPhone
answer 2
Change to a new number altogether, then no. To change to your previous provider number, then you have to keep your previous provider account active until your old number port over. It only took three days for my home number to port over.
answered 1 year ago
By
tinytoons7
answer 3
ABSOLUTELY... just go to the webpage provided for users and go to your account. Follow the directions there for changing your phone number. If your number is still available, that is, if you haven't disconnected that number from your traditional service or it hasn't been reassigned, it is still available to be transferred. The transfer process can take up to a week but is usually faster.
answered 1 year ago
By
AFRTS
Question

Does the computer need to be on to use BasicTalk

Memphis, TN
asked 11 months ago
By
Sapphire
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
No, you do not need a computer to use BasicTalk service. You do need a high-speed Internet connection, a touch-tone phone and a BasicTalk Box.
answered 10 months ago
By
BasicTalkPhone
answer 2
no. only your internet needs to be on.
answered 11 months ago
By
FreebyrdNY
answer 3
no
answered 11 months ago
By
neatgadget
Question

Are There Any Internet Charges

asked 10 months ago
By
Frank
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
No
answered 10 months ago
By
ForceFieldOfLove
answer 2
To use BasicTalk service, you need broadband Internet service from a third-party Internet Service Provider (ISP). BasicTalk works with any high-speed Internet service (such as DSL or cable).
answered 10 months ago
By
ForceFieldOfLove
answer 3
BasicTalk does not provide customers with an Internet connection. However, you need a high-speed Internet connection to use BasicTalk. BasicTalk service costs $9.99/month, every month, plus taxes and government fees.
answered 10 months ago
By
BasicTalkPhone
Question

Can you keep your existing home phone number?

asked 10 months ago
By
John
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes
answered 10 months ago
By
ForceFieldOfLove
answer 2
Yes.
answered 10 months ago
By
ForceFieldOfLove
answer 3
Yes, you can port your existing number as long as it is not disconnected for any reason.
answered 10 months ago
By
BarbAlbr
Question

HIGH SPEED FIBER OPTIC WAS JUST INSTALLED BY PHONE SERVICE PROVIDER AND I HAVE WIRELESS INTERNET THROUGH SAME PROVIDER.CAN I USE BASIC TALK.

ALSO CAN I KEEP ONE PHONE CONNECTED TO LAND LINE IN CASE OF POWER OUTAGE.HOW DO I CONNECT TO USE PORTABLE PHONES...THEY PUT THE WIRELESS ROUTER UNDER MY BED...CONFUSING HOW THIS WORKS AND HOW TO CONNECT ...CAN I USE A 2GANG SO TO USE MY EMG LAND LINE AND BASIC TALK
THANK YOU
asked 3 months, 3 weeks ago
By
LITTLETHUNDER
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Fiber Optic internet is one of the fastest internet types available and will work great with BasicTalk. The BasicTalk Box will need to connect to one of the available Ethernet ports on the back of your wireless router. You can a use wireless/cordless phone set in order to have multiple phones throughout the house. The main base of the set will connect to the phone jack on the BasicTalk box and the additional handsets will connect to power outlets throughout the house (only the main base of the set needs to be connected to a phone jack). Because BasicTalk phone service is provided through the phone jack on the back of the BasicTalk Box, you can certainly also have a separate landline in your home. The landline service would be routed through the phone jacks in your wall(s).
answered 2 months, 4 weeks ago
By
BasicTalkPhone
answer 2
not useable with wireless, must be a hardline DSL service. You would have to pay for BasicTalk service in addition to landline service inorder for the landline to continue working.
answered 2 months, 4 weeks ago
By
FreebyrdNY
answer 3
This device has nothing to do with the internet. Just plug the device into a 110 vac wall outlet to keep it charged and use it as a cell phone. It uses cell towers same as a cell phone. Again it has nothing to do with the internet.
answered 3 months ago
By
melvinsch
Question

Is Internet Service required?

asked 3 months ago
By
Tater
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes, to use BasicTalk service, you need broadband Internet service from a third-party Internet Service Provider. BasicTalk works with any high-speed Internet service (such as DSL or cable) with a minimum speed of 30kbps.
answered 3 months ago
By
BasicTalkPhone
answer 2
Yes, this requires internet service.
answered 3 months ago
By
CommunityAnswer
answer 3
No. This device is the same as a Cell phone. It uses only cell towers same as cell phone does. It is charged by an adapter, but you can get a 12 volt dc to 110 volt ac to plug into your cigarette lighter socket and then plug in a regular pstn telephone into the device or use a cordless phone, which must be plugged into the inverter as well, however the cordless phone charger must be charged as well. If you use a pstn telephone, the only thing that needs charged is the Straight Talk device. Even if it is charged, you can use it as a cell phone for short trips w/o charging. Excellent device. Use it in your home, then put it in your vehicle when traveling.
answered 3 months ago
By
melvinsch
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