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Customer Questions & Answers for
BasicTalk BasicTalk Home Phone Device

The BasicTalk home phone device is an easy-to-use, low-priced VOIP home phone service.
Customer Questions & Answers:
1,284 Questions
 | 
2,096 Answers
Overall Rating:
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Product Details

Questions & Answers for BasicTalk BasicTalk Home Phone Device

Question

I plan to use BasicTalk in a very small town. Does the service extend to towns even if they are not in the list covered by the area code on the site?

asked 1 year, 11 months ago
By
wanderingeyes
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Customers can have a phone number in any US state when using Basictalk, the area code is totally based on which you desire. (I.e. someone who lives in New York can pick a California number so their friends in California can reach them on a local number) If you want people in your local are to call you without having to pay long distance charges then you should pick an area code that is local to your area. If you particular area code is unavailable, chose on from a city that is local.
answered 1 year, 11 months ago
By
BasicTalkPhone
answer 2
As long as you have a broad band Internet connection (DSL or Cable Internet) you'll be fine. I'm using it in a very small town as well.
answered 1 year, 11 months ago
By
realcommonman
answer 3
As long as you have high speed internet it will work , however you will only be able to get an area code listed
answered 1 year, 11 months ago
By
onage
Question

can i get an unlisted number

asked 1 year, 11 months ago
By
blue
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes it is unlisted. Read the Basic Talk help forum here:

https://www.facebook.com/BasicTalk/app_569501833094296
answered 1 year, 10 months ago
By
ChicagoboyRN
answer 2
Yes, you can get an unlisted number. BasicTalk does not provide or maintain listings so your BasicTalk issued phone number will be unlisted. See this support section of our website for more information: http://bit.ly/BTHelp
answered 1 year, 11 months ago
By
BasicTalkPhone
answer 3
They told me if my number was unlisted with my phone company it will be unlisted here. I sure hope so or Im dropping it.
answered 1 year, 11 months ago
By
sparkle1103
Question

What is Basic Talk total cost in Zip Code 32732

asked 1 year, 11 months ago
By
swift
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
BasicTalk service is $9.99/month plus state and local taxes and government fees. Here is a link to our Taxes and Fees by State page for Florida: http://bit.ly/12fXDMH
answered 1 year, 11 months ago
By
BasicTalkPhone
answer 2
My understanding is that it is $9.99, anything more than that is going to be taxes and LOCAL fees that Basic Talk has no control over.
answered 1 year, 11 months ago
By
realcommonman
answer 3
$12.37 a month Total
answered 1 year, 11 months ago
By
onage
Question

am i able to still use my dial up internet provider

asked 1 year, 11 months ago
By
john
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
No, you'll need a high-speed internet connection such as cable or broadband.
answered 1 year, 11 months ago
By
BasicTalkPhone
answer 2
If you have a dial up modem the answer would be yes because the BasicTalk unit works off of a port on your router. If you only have a modem w/telephone connection from cable company you will need to get a router. You can buy them anyplace that sells electronic equipment and they are as low as 30 bucks. Hope this helps.
answered 1 year, 11 months ago
By
lefty585
answer 3
For Voice Over Internet Protocol you will need to have either DSL or Cable Broadband connection. I don't think there is enough bandwidth on a dial up connection. If it does work over dial-up, it may be broken or choppy sounding.
answered 1 year, 11 months ago
By
realcommonman
Question

do i need to have internet connection?

asked 1 year, 11 months ago
By
blue
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes, you do need high-speed Internet service to use BasicTalk.
answered 1 year, 11 months ago
By
BasicTalkPhone
answer 2
YES, this is VOIP, it plugs directly into a router via a provided Ethernet cable, it does not go near your computer. As long as your router is turned on and you have an active internet connection you'll be talking.
answered 1 year, 11 months ago
By
realcommonman
answer 3
Yes, you require an high speed internet connection
answered 1 year, 11 months ago
By
onage
Question

does this product include long distance coverage

asked 1 year, 11 months ago
By
ladonna66
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Canada and Puerto Rico are covered as part of the unlimited calling area by this product.
answered 1 year, 11 months ago
By
lefty585
answer 2
BasicTalk offers nationwide calling throughout the U.S. as well as to Canada and Puerto Rico; outbound international calling is not offered with the BasicTalk calling plan beyond Canada and Puerto Rico
answered 1 year, 11 months ago
By
BasicTalkPhone
answer 3
Unlimited domestic calling means anyplace in the USA. Not sure if Canada is covered.
answered 1 year, 11 months ago
By
lefty585
Question

Will my family in Indiana get charged long distance calling me here in Florida since it's connected through my internet and not a phone jack?

I just wanted to make sure my family won't get charged long distance calling me down here to Florida from Indiana since this service is technically hooked up through my internet connection and not a phone jack
asked 1 year, 11 months ago
By
Fennig
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes because they initiated the call.
answered 1 year, 6 months ago
By
ForceFieldOfLove
answer 2
The only way would be if your family got Basic Talk. Any outbound calls YOU make are free in the USA and to Canada and Puerto Rico.
answered 1 year, 6 months ago
By
ForceFieldOfLove
answer 3
If your family in Indiana has BasicTalk there will not be long distance charges when they call you. BasicTalk includes unlimited calling throughout the U.S., Canada, and Puerto Rico. BasicTalk requires a working internet connection to function. While phone jacks can be used with BasicTalk to hook up wireless phones, BasicTalk does not offer support for that option.
answered 1 year, 11 months ago
By
BasicTalkPhone
Question

Will you ever offer caller id blocking

asked 1 year, 11 months ago
By
sam
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Keep checking with Basic Talk, not the retailers. Thank you.
answered 1 year, 6 months ago
By
ForceFieldOfLove
answer 2
Keep checking with the manufacturer, not the retailer please. Basic Talk dot com.
answered 1 year, 6 months ago
By
ForceFieldOfLove
answer 3
Caller ID Blocking is not offered it at this time.
answered 1 year, 11 months ago
By
BasicTalkPhone
Question

How many phones will work with this system? Will your house alarm work with this?

asked 1 year, 11 months ago
By
myTom
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
5 if all the same number and no to the alarm.
answered 1 year, 6 months ago
By
ForceFieldOfLove
answer 2
Alarm - no.
If phones are same number, then they recommend no more than five.
answered 1 year, 6 months ago
By
ForceFieldOfLove
answer 3
While you can only use one phone line with your BasicTalk account, you can use multiple phones with the service, although not more than 5. BasicTalk does not support a house alarm feature.
answered 1 year, 11 months ago
By
BasicTalkPhone
Question

what if all you have is a cell phone....will basic talk give you a home phone number?

what if all you have is a cell phone....will basic talk give you a home phone number?
asked 1 year, 11 months ago
By
amy
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
yes
answered 1 year, 6 months ago
By
ForceFieldOfLove
answer 2
This is a good option then. Go to the home page http://www.basictalk.com/ and scroll to the bottom. On the right you will see
AVAILABLE AREA CODES. See if they have your location available. Remember, this is important for 911 service.
answered 1 year, 6 months ago
By
ForceFieldOfLove
answer 3
yes, you will be provided a number on sign up
answered 1 year, 11 months ago
By
onage
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