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Most Recent Questions
Recent Question:
Can I use magic jack with out the internet
Recent Question:
can i use my cordlrss phone and extensions
Recent Question:
can i still use my existing home phone
Recent Question:
Will it work for international calls, like India, Canada?
Recent Question:
Can I connect a fax machine to BasicTalk Home Phone Device
Questions with Most Recent Answers
Question:
Can I use magic jack with out the internet
Question:
Will it work for international calls, like India, Canada?
Question:
can i use this for fax
Question:
Will the BasicTalk Box work with WiFi.

Customer Questions & Answers for
BasicTalk BasicTalk Home Phone Device

The BasicTalk home phone device is an easy-to-use, low-priced VOIP home phone service.
Customer Questions & Answers:
1,306 Questions
 | 
2,112 Answers
Overall Rating:
4.304 out of 5
4.3
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Product Details

Questions & Answers for BasicTalk BasicTalk Home Phone Device

Question

how many phones will this unit work once connected to router? also does this unit work well with long distance calls?

asked 2 years ago
By
djpatte
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
You can use up to 5 phones with a single BasicTalk line. With BasicTalk you get unlimited calling within the U.S., Canada and Puerto Rico (Reasonable Use Policy applies), but outbound international calling is not available, although incoming calls from anywhere in the world will be completed to your BasicTalk line. You can learn more at http://BasicTalk.com.
answered 1 year, 11 months ago
By
BasicTalkPhone
answer 2
THIS UNIT WORKS AS A GATEWAY TO YOUR INTERNET FOR VOIP SERVICE. THE NUMBER OF PHONES IS NOT LIMITED.

Other factors such as your wireless phone or the number of jacks in your home will limit the number of phones you use... but, that can be expanded by adding jacks or wireless phone systems.

GO TO www.BasicTalk.com for complete details.
answered 1 year, 11 months ago
By
AFRTS
answer 3
I do believe you work up to 5 phones, works great with long distance calling
answered 2 years ago
By
Greywolves
Question

Changing telephone number after service is established.

If I am assigned a telephone number, can the number be changed say a month or two months after I have service? Thanks.
asked 1 year, 11 months ago
By
Rick
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes, you can change your existing BasicTalk phone number to a different one by obtaining a new phone number or by transferring the phone number from another carrier. Learn more by going to http://bit.ly/14UhPUK.
answered 1 year, 11 months ago
By
BasicTalkPhone
answer 2
Change to a new number altogether, then no. To change to your previous provider number, then you have to keep your previous provider account active until your old number port over. It only took three days for my home number to port over.
answered 1 year, 11 months ago
By
tinytoons7
answer 3
ABSOLUTELY... just go to the webpage provided for users and go to your account. Follow the directions there for changing your phone number. If your number is still available, that is, if you haven't disconnected that number from your traditional service or it hasn't been reassigned, it is still available to be transferred. The transfer process can take up to a week but is usually faster.
answered 1 year, 11 months ago
By
AFRTS
Question

WILL THIS WORK IN THE 23185 ZIP CODE AREA WHERE i LIVE

asked 1 year, 9 months ago
By
BOB
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes
answered 1 year, 9 months ago
By
ForceFieldOfLove
answer 2
Yes, I found it serves the Williamsburg, VA area code.
answered 1 year, 9 months ago
By
ForceFieldOfLove
answer 3
Yes, it will work anywhere as long as you have a high-speed Internet connection at home.
answered 1 year, 9 months ago
By
BasicTalkPhone
Question

What is Basic Talk total cost in Zip Code 32732

asked 2 years, 2 months ago
By
swift
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
BasicTalk service is $9.99/month plus state and local taxes and government fees. Here is a link to our Taxes and Fees by State page for Florida: http://bit.ly/12fXDMH
answered 2 years, 2 months ago
By
BasicTalkPhone
answer 2
My understanding is that it is $9.99, anything more than that is going to be taxes and LOCAL fees that Basic Talk has no control over.
answered 2 years, 2 months ago
By
realcommonman
answer 3
$12.37 a month Total
answered 2 years, 2 months ago
By
onage
Question

does this product include long distance coverage

asked 2 years, 2 months ago
By
ladonna66
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Canada and Puerto Rico are covered as part of the unlimited calling area by this product.
answered 2 years, 2 months ago
By
lefty585
answer 2
BasicTalk offers nationwide calling throughout the U.S. as well as to Canada and Puerto Rico; outbound international calling is not offered with the BasicTalk calling plan beyond Canada and Puerto Rico
answered 2 years, 2 months ago
By
BasicTalkPhone
answer 3
Unlimited domestic calling means anyplace in the USA. Not sure if Canada is covered.
answered 2 years, 2 months ago
By
lefty585
Question

can I make calls to Europe using a internatal phone calling card?

asked 2 years, 1 month ago
By
tuna
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
This service is 'BASIC TALK' which means it works in the US and Canada ONLY.
Visit BasicTalk 'dot' Com for more details...
answered 1 year, 11 months ago
By
AFRTS
answer 2
This service is 'BASIC TALK' which means it works in the US and Canada ONLY.

Visit BasicTalk 'dot' Com for more details...
answered 1 year, 11 months ago
By
AFRTS
answer 3
Yes, calling cards work with BasicTalk phone service.
answered 2 years, 1 month ago
By
BasicTalkPhone
Question

What does VOIP mean.

asked 2 years, 3 months ago
By
firelady
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Voice Over Internet Protocol.
answered 2 years, 3 months ago
By
Arruia
answer 2
It means that your phone service run over the Internet.
answered 2 years, 3 months ago
By
BasicTalkPhone
answer 3
Voice over internet protacol
answered 2 years, 3 months ago
By
bruceAtf
Question

After setting up the basic talk home device why do you have to have a Internet connection?

asked 1 year, 11 months ago
By
Gigi
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
You need high-speed Internet and a router with an open port on the back for BasicTalk to work. For more information please visit http://BasicTalk.com.
answered 1 year, 11 months ago
By
BasicTalkPhone
answer 2
AN INTERNET CONNECTION IS REQUIRED BECAUSE YOUR PHONES WILL NO LONGER BE CONNECTED TO THE 'WIRED TELEPHONE' COMPANY.
BasicTalk.com has full details. However, basically you will be using the internet for your phone service instead the traditional telephone company which charges you more and uses a different system.
answered 1 year, 11 months ago
By
AFRTS
answer 3
It is a VOIP Voice Over Internet Provider
answered 1 year, 11 months ago
By
DASUZE
Question

am i able to still use my dial up internet provider

asked 2 years, 2 months ago
By
john
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
No, you'll need a high-speed internet connection such as cable or broadband.
answered 2 years, 2 months ago
By
BasicTalkPhone
answer 2
If you have a dial up modem the answer would be yes because the BasicTalk unit works off of a port on your router. If you only have a modem w/telephone connection from cable company you will need to get a router. You can buy them anyplace that sells electronic equipment and they are as low as 30 bucks. Hope this helps.
answered 2 years, 2 months ago
By
lefty585
answer 3
For Voice Over Internet Protocol you will need to have either DSL or Cable Broadband connection. I don't think there is enough bandwidth on a dial up connection. If it does work over dial-up, it may be broken or choppy sounding.
answered 2 years, 2 months ago
By
realcommonman
Question

How do I hookup multiple phones ?

asked 1 year, 11 months ago
By
Mike
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
You can use multiple phones with BasicTalk, although not more than 5. There are several options for how to set this up - for more information please see our Support page: http://bit.ly/16bvrg8
answered 1 year, 11 months ago
By
BasicTalkPhone
answer 2
MULTIPLE PHONES ARE POSSIBLE.
It depends on your definition of multiple phones.
If you have a wireless phone system connect the base station to the little black box... all your wireless phones that use that base station will be connected. THIS IS THE SIMPLEST TYPE OF MULTIPLE PHONE.

If you have extensions that are hard-wired, its a bit more complicated. You must first disconnect the telephone service at the box on the outside of your home. Otherwise the two signals will overlap and distort and not work.

Once disconnected, you can connect the BasicTalk box to any wall jack in your home using the standard telephone cord and all the other phone jacks in your home will be connected to the box. Connect a standard phone to any of the remaining wall jacks and you should have a working phone thru BasicTalk.
answered 1 year, 11 months ago
By
AFRTS
answer 3
I just plugged a phone line into the unit and one into the router - made sure all phones were plugged in as usual and wal-la. It works
answered 1 year, 11 months ago
By
DASUZE
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