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Most Recent Questions
Recent Question:
Do you have to buy a phone and then the Magic Jack router
Recent Question:
Will the BasicTalk Box work with WiFi.
Recent Question:
At the top, the website indicates it is $4.99 a month, but down in the detailed description, it indicates $9.99 a month, which is it?
Recent Question:
does this unit come with first 12 mo subscription free??
Recent Question:
what is Ooma Premier
Questions with Most Recent Answers
Question:
At the top, the website indicates it is $4.99 a month, but down in the detailed description, it indicates $9.99 a month, which is it?
Question:
what if you loose power to the unit
Question:
Can I send magic jack to friends abroad (outside US) so they can call back to US. Do I have to pay extra fee or else?
Question:
What types of phones work with basic talk?
Question:
Can I use my current home phone number?, Can i have multiple phones hooked up to it?

Customer Questions & Answers for
BasicTalk BasicTalk Home Phone Device

The BasicTalk home phone device is an easy-to-use, low-priced VOIP home phone service.
Customer Questions & Answers:
1,301 Questions
 | 
2,110 Answers
Overall Rating:
4.306 out of 5
4.3
out of
5
Product Details

Questions & Answers for BasicTalk BasicTalk Home Phone Device

Question

how many phones will this unit work once connected to router? also does this unit work well with long distance calls?

asked 1 year, 11 months ago
By
djpatte
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
You can use up to 5 phones with a single BasicTalk line. With BasicTalk you get unlimited calling within the U.S., Canada and Puerto Rico (Reasonable Use Policy applies), but outbound international calling is not available, although incoming calls from anywhere in the world will be completed to your BasicTalk line. You can learn more at http://BasicTalk.com.
answered 1 year, 10 months ago
By
BasicTalkPhone
answer 2
THIS UNIT WORKS AS A GATEWAY TO YOUR INTERNET FOR VOIP SERVICE. THE NUMBER OF PHONES IS NOT LIMITED.

Other factors such as your wireless phone or the number of jacks in your home will limit the number of phones you use... but, that can be expanded by adding jacks or wireless phone systems.

GO TO www.BasicTalk.com for complete details.
answered 1 year, 11 months ago
By
AFRTS
answer 3
I do believe you work up to 5 phones, works great with long distance calling
answered 1 year, 11 months ago
By
Greywolves
Question

Changing telephone number after service is established.

If I am assigned a telephone number, can the number be changed say a month or two months after I have service? Thanks.
asked 1 year, 11 months ago
By
Rick
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes, you can change your existing BasicTalk phone number to a different one by obtaining a new phone number or by transferring the phone number from another carrier. Learn more by going to http://bit.ly/14UhPUK.
answered 1 year, 10 months ago
By
BasicTalkPhone
answer 2
Change to a new number altogether, then no. To change to your previous provider number, then you have to keep your previous provider account active until your old number port over. It only took three days for my home number to port over.
answered 1 year, 11 months ago
By
tinytoons7
answer 3
ABSOLUTELY... just go to the webpage provided for users and go to your account. Follow the directions there for changing your phone number. If your number is still available, that is, if you haven't disconnected that number from your traditional service or it hasn't been reassigned, it is still available to be transferred. The transfer process can take up to a week but is usually faster.
answered 1 year, 11 months ago
By
AFRTS
Question

WILL THIS WORK IN THE 23185 ZIP CODE AREA WHERE i LIVE

asked 1 year, 9 months ago
By
BOB
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Yes
answered 1 year, 8 months ago
By
ForceFieldOfLove
answer 2
Yes, I found it serves the Williamsburg, VA area code.
answered 1 year, 8 months ago
By
ForceFieldOfLove
answer 3
Yes, it will work anywhere as long as you have a high-speed Internet connection at home.
answered 1 year, 8 months ago
By
BasicTalkPhone
Question

What is Basic Talk total cost in Zip Code 32732

asked 2 years, 1 month ago
By
swift
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
BasicTalk service is $9.99/month plus state and local taxes and government fees. Here is a link to our Taxes and Fees by State page for Florida: http://bit.ly/12fXDMH
answered 2 years, 1 month ago
By
BasicTalkPhone
answer 2
My understanding is that it is $9.99, anything more than that is going to be taxes and LOCAL fees that Basic Talk has no control over.
answered 2 years, 1 month ago
By
realcommonman
answer 3
$12.37 a month Total
answered 2 years, 1 month ago
By
onage
Question

does this product include long distance coverage

asked 2 years, 1 month ago
By
ladonna66
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Canada and Puerto Rico are covered as part of the unlimited calling area by this product.
answered 2 years, 1 month ago
By
lefty585
answer 2
BasicTalk offers nationwide calling throughout the U.S. as well as to Canada and Puerto Rico; outbound international calling is not offered with the BasicTalk calling plan beyond Canada and Puerto Rico
answered 2 years, 1 month ago
By
BasicTalkPhone
answer 3
Unlimited domestic calling means anyplace in the USA. Not sure if Canada is covered.
answered 2 years, 1 month ago
By
lefty585
Question

can I make calls to Europe using a internatal phone calling card?

asked 2 years ago
By
tuna
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
This service is 'BASIC TALK' which means it works in the US and Canada ONLY.
Visit BasicTalk 'dot' Com for more details...
answered 1 year, 10 months ago
By
AFRTS
answer 2
This service is 'BASIC TALK' which means it works in the US and Canada ONLY.

Visit BasicTalk 'dot' Com for more details...
answered 1 year, 10 months ago
By
AFRTS
answer 3
Yes, calling cards work with BasicTalk phone service.
answered 2 years ago
By
BasicTalkPhone
Question

What does VOIP mean.

asked 2 years, 2 months ago
By
firelady
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Voice Over Internet Protocol.
answered 2 years, 2 months ago
By
Arruia
answer 2
It means that your phone service run over the Internet.
answered 2 years, 2 months ago
By
BasicTalkPhone
answer 3
Voice over internet protacol
answered 2 years, 2 months ago
By
bruceAtf
Question

Will you ever offer caller id blocking

asked 2 years, 1 month ago
By
sam
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
Keep checking with Basic Talk, not the retailers. Thank you.
answered 1 year, 8 months ago
By
ForceFieldOfLove
answer 2
Keep checking with the manufacturer, not the retailer please. Basic Talk dot com.
answered 1 year, 8 months ago
By
ForceFieldOfLove
answer 3
Caller ID Blocking is not offered it at this time.
answered 2 years, 1 month ago
By
BasicTalkPhone
Question

After setting up the basic talk home device why do you have to have a Internet connection?

asked 1 year, 11 months ago
By
Gigi
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
You need high-speed Internet and a router with an open port on the back for BasicTalk to work. For more information please visit http://BasicTalk.com.
answered 1 year, 10 months ago
By
BasicTalkPhone
answer 2
AN INTERNET CONNECTION IS REQUIRED BECAUSE YOUR PHONES WILL NO LONGER BE CONNECTED TO THE 'WIRED TELEPHONE' COMPANY.
BasicTalk.com has full details. However, basically you will be using the internet for your phone service instead the traditional telephone company which charges you more and uses a different system.
answered 1 year, 11 months ago
By
AFRTS
answer 3
It is a VOIP Voice Over Internet Provider
answered 1 year, 11 months ago
By
DASUZE
Question

am i able to still use my dial up internet provider

asked 2 years, 1 month ago
By
john
on BasicTalk Home Phone Device
3 answers
Answers
answer 1
No, you'll need a high-speed internet connection such as cable or broadband.
answered 2 years, 1 month ago
By
BasicTalkPhone
answer 2
If you have a dial up modem the answer would be yes because the BasicTalk unit works off of a port on your router. If you only have a modem w/telephone connection from cable company you will need to get a router. You can buy them anyplace that sells electronic equipment and they are as low as 30 bucks. Hope this helps.
answered 2 years, 1 month ago
By
lefty585
answer 3
For Voice Over Internet Protocol you will need to have either DSL or Cable Broadband connection. I don't think there is enough bandwidth on a dial up connection. If it does work over dial-up, it may be broken or choppy sounding.
answered 2 years, 1 month ago
By
realcommonman
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