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Most Recent Questions
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Customer Questions & Answers for
T-Mobile T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone

The compact 521 4G T-Mobile Pre-Paid Nokia Lumia Smartphone is a Windows Phone that sports a memory card slot, 5MP camera and a front camera. The cell phone also has a removable battery, a 1 GHz processor, and is 4G-capable. This T-Mobile Pre-Paid Smartphone also has the ability to integrate with Xbox, Windows 8 and SkyDrive. This phone is a smart choice to connect, play games or get your daily weather, in addition to talking to friends and family.
Customer Questions & Answers:
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Product Details

Questions & Answers for T-Mobile T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone

Question

can this phone be use with net10 or straight talk

asked 10 months ago
By
dgt
on T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone
2 answers
Answers
answer 1
Straight Talk's 4G service is via T-Mobile, so, yes, the phone can be used on Straight Talk. However, there is this caveat. This phone requires a micro SIM card. Straight Talk only has full size SIM cards available. You can successfully trim a standard SIM to fit this phone. Google for this C-net article: How to cut your own micro-SIM card. It will tell you how to trim the SIM and direct you to a few cutters that do this, virtually, automatically.
answered 9 months ago
By
RSteve
answer 2
no only on T-mobile
answered 9 months ago
By
Viccruic
Question

Do you have to sign up for a contract with this phone?

asked 10 months ago
By
Tricia
on T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone
4 answers
Answers
answer 1
No, it is sold for prepaid.
You may use an existing t-mobile sim card (micro, not mini) or you can activate a new prepaid plan.
answered 9 months ago
By
jpdl
answer 2
No contract needed. T-mobile has different month to month plans. I had a $50.00 plan that was very good.. Unlimited Text, Unlimited nation wide Voice, and unlimited Data... First 500 MB of that data was at 4G speed the rest will be 2G. I now have the Unlimited 4G plan (well worth it) at $70.00 month.

You can take your phone to any T-mobile store or buy the kit from Walmart and do it from home. You may need to confirm if the phone from Walmort comes with a simcard kit, I don't know...I got mine from T-mobile. T-mobile sells the Nokia 521 for $200.00 but they give you a FREE $50.00 card and it comes with a FREE simcard kit to connect...comes out to $150.00.
answered 10 months ago
By
ShineH175
answer 3
No. It comes without a contract.
answered 10 months ago
By
vietkey
answer 4
No this is T-Mobile. They no longer have contracts. You can go Prepaid or go Monthly with this phone. I bought it as a Prepaid and called T-Mobile for a plan. It works out better for me to put my family on a plan. It depends how much you use it. However I am under no contract committment with them. I can stop at anytime.
answered 10 months ago
By
sammy55
Question

Is the phone unlocked?

asked 11 months ago
By
TG
on T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone
4 answers
Answers
answer 1
The only way currently to get the phone unlocked is to use T-Mobile service and ask them for an unlock code. What is not really problem , however straight talk is good for T-Mobile and this phone will works with straight talk as well make sure you order the right SIM card for T-Mobile device and you are good to go ... however the Straight Talk plan $45 is cheaper than T-Mobile what cost $60 for the same data usage and unlimited talk after 2.6 GB you are back to 3G on both plans
answered 3 months, 1 week ago
By
KASIENKA
answer 2
yes, it is unlocked. see this

http://wmpoweruser.com/nokia-lumia-521-hits-walmart-at-a-ground-breaking-129-88/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+WmPowerUser+%28WMPowerUser%29
answered 11 months ago
By
netFanLou
answer 3
This phone is locked to T-Mobile however....the straight talk network runs on the T-Mobile so this device should work with straight talk sim cards
answered 11 months ago
By
Keverett
answer 4
No, the Lumia 521 is locked to T-Mobile and does not feature native APN editing for use with other networks. The APN editor can be found for the device with some searching online, but unlocking requires a third party code or a minimum 60 day activation on a T-Mobile Simple Choice Plan.
answered 11 months ago
By
Waazzupppp
Question

where do i pay my bill

asked 3 months, 4 weeks ago
By
brenda
on T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone
4 answers
Answers
answer 1
At the T-Mobile Website.
answered 3 months, 3 weeks ago
By
Jb0we
answer 2
You can pay it online over your phone or on a landline.
answered 3 months, 3 weeks ago
By
HotRodUSA
answer 3
You can pay your bill on line you have app on your phone put your info or go to Wal-mart and pay at customer service
answered 3 months, 3 weeks ago
By
CoCo1975
answer 4
You can pay your bill online @ T-Mobile.com
answered 3 months, 3 weeks ago
By
cato1971
Question

How does WiFi Calling actually work? Does it use minutes on prepaid plan?

asked 10 months ago
By
jen
on T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone
4 answers
Answers
answer 1
@jpdl when did you purchase your phone? originally this was a firm ware update but that was awhile ago, i got my phone 3 weeks ago and in came right on the phone. at this price i doubt you can find one over a month old so all new ones should have the update
answered 9 months ago
By
joebro29
answer 2
This phone DOES come with Wifi Calling out of the box and it works great by the way.

You can call, receive calls and send/receive SMSs via Wifi, and yes, it does use your minutes.
answered 9 months ago
By
an anonymous customer
answer 3
Sorry but the other answer is not correct.
-First, this phone does not currently have the wifi calling feature, it *may* be added by t-mobile later in a firmware update
-Second, if the feature is added, prepaid users will ALWAYS be deducted minutes, even if you're using wifi calling. Post-paid users may or may not be deducted minutes, depending on their plan and features.
answered 9 months ago
By
jpdl
answer 4
No, Wi-Fi calling does not use minutes. If you have a Wi-Fi network and set the Wi-Fi calling to preferred, it'll not use your minutes.
answered 9 months ago
By
trunggau
Question

I already have a phone with the $30 plan. Can I just switch the number on to the Nokia Lumia 521?

asked 10 months ago
By
Lr
on T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone
4 answers
Answers
answer 1
Yes, but you will need to have T-Mobile switch the SIM number over because this phone comes with/takes a mini-SIM card. The switchover was painless and free.
answered 10 months ago
By
Boothnbren
answer 2
calling t-mobile and doing this was very easy, they let you do it every 6 months with no charge. You also can cut the larger SIM card if wanted to and use it in the 521, there are templates online for doing this, but since the phone comes with the new smaller SIM, may as well use it. Cheers.
answered 10 months ago
By
mca1
answer 3
Yes. In fact, all you need to do is move the SIM card from your current phone into the new phone. There should be nothing else that needs to be done -- your account is tied to the SIM card and not to the phone. You can even switch back and forth between the two phones, if for some reason you want to use your old phone for a time.
answered 10 months ago
By
mogelijk
answer 4
The Lumia 521 uses a micro-SIM card, so if your other phone uses that as well, just transfer the SIM cards and your good. If your phone has a different sized SIM card, you'll have to call T-Mobile to have the number transferred to the micro-SIM card in the Lumia 521.
answered 10 months ago
By
AaronPM
Question

Walmart Family Mobile T-Mobile plan

Will this phone work with the Walmart Family Mobile plan (through T-Mobile)? I just purchased the new monthly service but want this phone to use it with.
Thanks
asked 10 months ago
By
m4tunow
on T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone
3 answers
Answers
answer 1
Yes, any T-Mobile phone will work with Walmart Family Mobile - you will just have to have Walmart switch your SIM number over because most T-Mobile phones come with a regular SIM card and this phone comes with a mini-SIM card.
answered 10 months ago
By
Boothnbren
answer 2
I bought this phone as a prepaid tmobile phone and am using it with a tmobile family plan. If you want you can call tmobile yourself. They told me any prepaid TMOBILE phone can be used with their plans. I have been with them for about 20 Yrs and have bought many prepaid phones and always used them on their plans. I feel the phones are usually cheaper to purchase that way. Never had a problem. Remember it must be a TMOBILe prepaid phone to work with the tmobil Network.
answered 10 months ago
By
sammy55
answer 3
The device runs on the T-Mobile network. It will work with the Walmart plan.
answered 10 months ago
By
vietkey
Question

does the phone come with a t-mobile sim card?

asked 11 months ago
By
pippo
on T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone
3 answers
Answers
answer 1
Yes. Both the microSIm card and an Activation code.
answered 11 months ago
By
rpertusio
answer 2
Yes. In the box is a microSIM card for T-Mobile (with an activation code).

You can activate a plan online at TMobile, including the $30 plan for 100 mins + Unlimited Text + Unlimited Data (5GB of it at high speed). $30 plan is for new activations only-- but you might be able to beg TMobile customer service if you're an existing customer.

Lastly, you can put in other TMobile SIMs (if you are upgrading your phone#. It's a microSIM, so if you have a 'bigger' SIM card in your old phone, you can simply cut it down to size #or take it to a Tmobile store and they should punch it down to the small size#.
answered 11 months ago
By
rpertusio
answer 3
The one from the HSN comes with micro sim card activation KIT
answered 11 months ago
By
MMD64
Question

Is this phone bluetooth capable?

asked 10 months ago
By
Steve
on T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone
3 answers
Answers
answer 1
Yes, bluetooth works wonderfully on this phone. I use it in my car with my bluetooth stereo.
answered 10 months ago
By
Boothnbren
answer 2
yes
answered 10 months ago
By
tommyzy
answer 3
Absolutely. The Lumia 521 supports Bluetooth 3.0
answered 10 months ago
By
vietkey
Question

does it support wifi calling

asked 11 months ago
By
chuman
on T-Mobile Pre-Paid Nokia Lumia 521 4G Smartphone
3 answers
Answers
answer 1
Tmobile (and Microsoft) have announced that May 20th (2013) the phones sold at Walmart will receive Over-The-Air updates for WiFi Calling.

At this point, it's speculation, but here's how it will likely work:

TMobile "Plan" (Postpaid): WiFi Calling = Free Calls
TMobile Prepaid: WiFi Calling = Charges against your 'minutes'

So, in the case of Prepaid, you are really not getting any financial benefit. You'd only be using WiFi calling for better coverage #in your home/basement that has poor reception, for example.#
answered 11 months ago
By
rpertusio
answer 2
Here's more info on WiFi calling on the Lumia 521. http://www.wpcentral.com/nokia-lumia-521-will-support-wifi-calling
answered 11 months ago
By
Bryan1UP
answer 3
Yes, you can make calls over WiFi by using the Skype app. Skype integrates very well into the phone. Very good Skype experience.
answered 11 months ago
By
Bryan1UP
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