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Xbox One Console - Day One Edition

Customer Questions & Answers for
Xbox One Console - Day One Edition

The Xbox One console will release on November 22, 2013.
Customer Questions & Answers:
55 Questions
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216 Answers
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Product Details

Questions & Answers for Microsoft Xbox One Console - Day One Edition

Question

is walmart releaseing the xbox one at midnight?

asked 11 months ago
By
timebert
on Xbox One Console - Day One Edition
1 answer
Answers
answer 1
They may well open some stores for the Xbone to be sold at midnight. The xbone is unlikely to be delivered at midnight though.
answered 10 months ago
By
typicalamericanmother
Question

does the xbox one play xbox 360 games

asked 1 year, 2 months ago
By
jack
on Xbox One Console - Day One Edition
8 answers
Answers
answer 1
No it does not. You will have to buy new games that are specific to the Xbox One.
answered 1 year, 2 months ago
By
an anonymous customer
answer 2
NO - It is not backwards compatible so you cannot play 360 games on XB1
answered 1 year, 2 months ago
By
Technoide
answer 3
From what the developers at Microsoft said during their unveiling of the new Xbox One, the answer is no it will not play Xbox 360 games. In other words it's not backwards compatible.
answered 1 year, 2 months ago
By
EandG
answer 4
No it does not.
answered 1 year, 2 months ago
By
JStorm
answer 5
No it is not backwards compatible. so original xbox and Xbox 360 games will not work on the Xbox one.
answered 1 year, 2 months ago
By
KRYAN2
answer 6
No only Xbox one Games.
answered 1 year, 2 months ago
By
brandon2001
answer 7
No it does not. The Xbox 360 and the Xbox One have different system architectures.
answered 1 year, 2 months ago
By
lalanothing
answer 8
No, the Xbox One is not backwards compatible with Xbox 360 games as it uses a different hardware architecture and operating system.
answered 1 year, 2 months ago
By
AwesomeIndeed
Question

internet connection required?

i have no internet where i live its not by choice. do i need internet ?
asked 1 year, 2 months ago
By
freddyg
on Xbox One Console - Day One Edition
7 answers
Answers
answer 1
Yes - you must have an internet connection to activate your game.
answered 1 year, 2 months ago
By
Technoide
answer 2
Yes
answered 1 year, 2 months ago
By
JStorm
answer 3
Yes. The xbox one requires an internet connection to authenticate the disk to be able to play it and it double checks the authentication ever 24 hours.
answered 1 year, 2 months ago
By
MrsJenne
answer 4
Yes. Currently Microsoft has plans to require the new Xbox be hooked up to the internet at least once every 24 hours. Reasoning: to be sure that people are not playing modded xboxes/games. The PS4 does not require internet connection though, so you would have to go with that console.
answered 1 year, 2 months ago
By
jacob27461687
answer 5
Yes internet will be required to play video games on the Xbox one.
answered 1 year, 2 months ago
By
brandon2001
answer 6
If you are going to play games yes. The Xbox One has this mandatory check it does every 24 hours. If you are not connected to the internet once every 24 hours it will not let you play games. All other functions of the console will still continue to work though. Also some games will make use of cloud computing such as the new Halo game they announced. As of now I'm not sure if it'll be required in order to play those games but it'll definitely make the games look better.
answered 1 year, 2 months ago
By
lalanothing
answer 7
Yes, you need an internet connection. Xbox One requires a live internet connection at least once per 24-hour period to verify ownership and license info for purchased and installed content. The machine will lock you out of your content if you cannot verify these licenses online once a day.
answered 1 year, 2 months ago
By
AwesomeIndeed
Question

Can I Play used games on Xbox One

asked 1 year, 2 months ago
By
Animeboy010
on Xbox One Console - Day One Edition
7 answers
Answers
answer 1
Since the policy update you can trade, lend, sell, used games just like you do today with 360 without any additional hassle.
answered 11 months ago
By
mamareadromance
answer 2
Yes. There is a system to do this that Microsoft announced. Someone will sell the game to GameStop as an example and you can buy from them like you normally do. The ownership of the game is transferred on the sale through a backend system run by Microsoft. Games are now installed onto your systems hard drive so they need to be disabled on the system of the original owner. It will be seamless for you.
answered 1 year, 2 months ago
By
an anonymous customer
answer 3
NO - Xbox is using a new form of DRM (Digital Rights Management) that does not allow you to play used games or rentals. Each game will come with a Key code that must be entered to play. Once entered the game will be locked to your console and may not be used on another console unless that console owner pays a fee (Full Price) for that game.

More info www.allthatgamingstuff.com
answered 1 year, 2 months ago
By
Technoide
answer 4
Yes, but you can only get used games from retailers that have contracts with microsoft to use their retailer cloud system (so that means you couldn't buy a used game off a friend or a person to person site). Although developers have the option of not allowing their games to be re-sold.
answered 1 year, 2 months ago
By
MrsJenne
answer 5
Yes
answered 1 year, 2 months ago
By
JStorm
answer 6
Used games cannot be played on the Xbox one.
answered 1 year, 2 months ago
By
brandon2001
answer 7
No only Xbox one Games.
answered 1 year, 2 months ago
By
brandon2001
Question

Will this platform use all of our existing xbox games or do you have to buy special games for it.

asked 1 year, 2 months ago
By
xboxone
on Xbox One Console - Day One Edition
7 answers
Answers
answer 1
Xbox One is not backwards compatible with Xbox 360. This means Xbox 360 games will not play on the Xbox One, you will have to buy new games that are specific for Xbox One.
answered 1 year, 2 months ago
By
an anonymous customer
answer 2
You cannot play existing Xbox games on the XB1. This is because they have changed the processor. An IBM processor was used in the Xbox and Xbox360 and the Xbox One will use a processor made by intel. The architecture of these processors are different so it does not allow cross compatibility between an Older Xbox games and the New Xbox One.
answered 1 year, 2 months ago
By
Technoide
answer 3
No. This will only play xbox one games. 360 games will not work on it.
answered 1 year, 2 months ago
By
MrsJenne
answer 4
Only Xbox One games work on Xbox One
answered 1 year, 2 months ago
By
JStorm
answer 5
It is not backwards compatible. The processor in the new Xbox is very different than the 360. Microsoft would have to include all the hardware from the 360 inside of the new Xbox, which would raise cost a lot.
answered 1 year, 2 months ago
By
jacob27461687
answer 6
The Xbox One is not Backwards compatible. Which mean regular xbox and Xbox 360 games will not be able to be played on the Xbox One. You will have to buy Xbox one titles.
answered 1 year, 2 months ago
By
KRYAN2
answer 7
Xbox one will only play Xbox games, and not Xbox 360.
answered 1 year, 2 months ago
By
brandon2001
Question

Will they continue to make Xbox 360 Games once the Xbox One is released?

Debating if I should continue to buy anymore 360 games since Xbox One isn't going to be backwards compatible.
asked 1 year, 2 months ago
By
Countrybaby81
on Xbox One Console - Day One Edition
7 answers
Answers
answer 1
Little info is given about the new console, but yes xbox 360 games will still be made for 2 or so years until they announce the 360s are obsolete. i've heard the games you've downloaded on 360 you can redownload on xbox one. all we have to do is wait for more info, Hope this answers your question
answered 1 year, 2 months ago
By
TheWildcard7
answer 2
I had always owned an Xbox since the first release. I will never buy a gaming system or game from Microsoft again. I can't believe the stuff they are doing with the Xbox One.
answered 1 year, 2 months ago
By
callmedaddie
answer 3
Yes I think so for the next 2 or maybe 3 years. Because next-gen games won't be in full effect till Q1 "spring" time.
answered 1 year, 2 months ago
By
1956jen
answer 4
Yes they will continue making 360 games. Much like when the 360 was released they continued to make regular Xbox for a couple of years. Some titles will be exclusively for the Xbox One though.
answered 1 year, 2 months ago
By
McSkippy
answer 5
The xbox 360 will have continued support and more games will be coming tot he 360 in the future. But personally, I would hold off until the Xbox one so you can save your money because I have a feeling going back tot he 360 for the xbox one will not be nearly as fun.
answered 1 year, 2 months ago
By
MSComputerTech
answer 6
Yes, they said they will continue to create Xbox 360 games... They said it in the beginning of their media briefing on Monday. A lot more games
answered 1 year, 2 months ago
By
MrLynchIsNotMyName
answer 7
microsoft will still be developing games for the 360 but many of those titles will also be available for the 360
answered 1 year, 2 months ago
By
KevP89
Question

Games ? Buy, Sale, Trade, Used, Friends, 2 XBox ones?

Can I Buy, Sale, Trade, Used, Friends, 2 XBox ones GAMES?

I have 2 xbox 360 and 2 ps3 2 for me 2 for sons

I would like to know if I buy games for xbox 1 will I have to buy 2 game just for my sons to play it if I have 2 xbox ones ?

can I buy used games ?

Do I still have to buy live gold cards with xbox one?

What do the camera do do thay have games for that yet?

Will it come with one controller or 2?

How many gb is this 500?
asked 1 year, 2 months ago
By
kingblack26ss
on Xbox One Console - Day One Edition
7 answers
Answers
answer 1
before the drm policies were removed yes you were able to buy one game and play on two consoles at the same time but now you have to buy two games.
used games yes.
Gold memberships yes.
2 game for kinect so far.
normal bundle comes with one controller.
500 gb hard drive.
answered 1 year ago
By
Maximusx9
answer 2
You will be able to have up to 10 "family members" on your Xbox One. They can access your game library ( but only one friend at a time). So you and one of your sons can play the same game a the same time, using just one copy of the game.

Microsoft has said that authorized retailers can buy/sell Xbox One games.

If you want to play online, then you need Xbox Live Gold. You can buy the cards in stores or use a credit card for automatic renewal.

The Kinect has many games, and the voice commands are being integrated into many games. The games for the motion controller have alot of games for kids.

It will come with one Controller.

The Xbox One will have a 500GB hard drive, which is the biggest of any Xbox to date. I have a 20GB hard drive on my 360 with several games downloaded on it and have plenty of space left over
answered 1 year, 2 months ago
By
McSkippy
answer 3
The Xbox One has a feature called Cloud Gaming. What that means is that withing your family you can bundle the accounts and only buy one game (when you buy it, it will register to your account) and play it in several Xbox Ones.

Buying used games will be a little difficult but possible. Both for PS4 and Xbox One.

Xbox Live is still a must to play online. It's the same for Xbox One as it was for the 360.

"Kinect Sports Rivals" will be the first Kinect game for Xbox One.

One controller.

500GB console.
answered 1 year, 2 months ago
By
BonjourSilver
answer 4
Right now the Used game policy is not official. It is up tot he developers on how they handle used games. But for the most part, When you have a xbox one game, it will be locked tot he account your first play it with. Its kinda like how phones are. When you buy an app for your phone, it is linked to that account.

Now buying used games may be possible, but I dont think the major games will have this feature.

You will still have to have xbox live member ship, but only if your desire to use the online features. If you will only be having 1 Xbox one, only 1 subscription is needed. The primary Xbox live account can share its subscription for up to 10 family members that use that same xbox.

The Xbox will only come with 1 controller and a second one is priced at $60

For the Kinect (camera) , it will have a ton a features loaded into it, but games that are built for the specifically are going to be 'Just dance 4' right away then varies ones later on after launch.

This Xbox will come with a 500GB HDD
answered 1 year, 2 months ago
By
MSComputerTech
answer 5
1. If you have it tied to your account, it would work for just one game but it would require an internet connection every 1hr of use.

2. Yes, Live Gold cards are required if you want to use the Apps and Multiplayer

3. No games announced yet, Microsoft is focusing using the camera more for navigating the interface of the dashboard than games.

4. 1 controller,
answered 1 year, 2 months ago
By
DavidtheReviewer
answer 6
No used games
No sharing games
Gold is still required
500 gb hdd
One controller
answered 1 year, 2 months ago
By
Vietnambob
answer 7
both the xbox one and ps4 are not backwards compatable.

with xbox one your family members will be able to play ur shared games through the cloud but only one member at a time.

You can still buy used games but the third party developer may add additional transfer fees, these are enforced by the third party developer such as EA and ubisoft, not Microsoft this may also apply to PS4.
more info on microsofts used game policies and third party developers can be found here ( http://www.ign.com/wikis/xbox-one/Used_Games_and_Rentals )

Your xbox 360 life membership will transfer to xbox one and is required for online play in the same way PS+ will be required for PS4 online play.

The Xbox One Kinect was designed to be part of the system from the start of production so you can expect many different in game uses for the camera such as gesture and voice commands.

It will only come with one controller

The hard drive is 500gb but you will have access to cloud storage and a external hard drive can me added for additional storage.
answered 1 year, 2 months ago
By
KevP89
Question

Is Kinect in this special offer?

It appears from item description that Kinect is included but I would like to know for sure.
asked 1 year, 2 months ago
By
cybergrannie
on Xbox One Console - Day One Edition
6 answers
Answers
answer 1
as of 8/13/13 xbox one is only sold with kinect included. might change
answered 1 year ago
By
Maximusx9
answer 2
Yes. The console comes with a controller and the new Kinect.
answered 1 year, 2 months ago
By
volcane2004
answer 3
Yes, the Kinect system is required in order to use the Xbox One. It will ship in box.
answered 1 year, 2 months ago
By
an anonymous customer
answer 4
Every Xbox One comes standard with Kinect 2.0
answered 1 year, 2 months ago
By
Technoide
answer 5
The Kinect 2.0 is included in the package and it will be required for the Xbox One to function.
answered 1 year, 2 months ago
By
lalanothing
answer 6
Kinect is now part of the XBOX One package and isn't a separate item.
answered 1 year, 2 months ago
By
grisbane
Question

can you use the old games??

asked 1 year, 2 months ago
By
jimbo
on Xbox One Console - Day One Edition
6 answers
Answers
answer 1
No, no xbox 360 or xbox games will work at all on the xbone.
answered 10 months ago
By
typicalamericanmother
answer 2
No
answered 1 year, 2 months ago
By
MSComputerTech
answer 3
No.

The xbox one will only play Xbox one games.
answered 1 year, 2 months ago
By
MSComputerTech
answer 4
No. There is no reverse compatibility so 360 games will not work on it.
answered 1 year, 2 months ago
By
MrsJenne
answer 5
No
answered 1 year, 2 months ago
By
JStorm
answer 6
no
answered 1 year, 2 months ago
By
JayJ14
Question

Do you still have to pay for the Internet?

asked 1 year, 2 months ago
By
Jackie
on Xbox One Console - Day One Edition
6 answers
Answers
answer 1
Yes - You will still need to pay for a Xbox Live Gold Membership to play your XB1 online.
answered 1 year, 2 months ago
By
Technoide
answer 2
Yes
answered 1 year, 2 months ago
By
JStorm
answer 3
Free Silver or Gold monthly Fee
answered 1 year, 2 months ago
By
JStorm
answer 4
The xbox one does not provide internet. You would need your own internet connection in order to use any games on the console as it requires an internet connection to authenticate the games ever 24 hours. You would also need to pay for a xbox gold membership to play online and use many of its features.
answered 1 year, 2 months ago
By
MrsJenne
answer 5
Yes. It will require the Xbox Live Gold subscription. But, before you decide on Playstation, the new PS4 will require buying a subscription also (unlike the PS3).
answered 1 year, 2 months ago
By
jacob27461687
answer 6
Yes an internet connection will be required to play games.
answered 1 year, 2 months ago
By
brandon2001
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