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Most Recent Questions
Questions with Most Recent Answers
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Customer Questions & Answers for
LeapFrog LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green

The LeapFrog LeapPad Ultra Learning Tablet is the ultimate learning tablet! Built from the inside out just for kids, LeapPad Ultra features Wi-Fi with kid-safe Web and access to LeapFrog's educator-approved library of apps, games and more.
Customer Questions & Answers:
74 Questions
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112 Answers
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Product Details

Questions & Answers for LeapFrog LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green

Question

Can ear phones be used.

asked 3 months, 2 weeks ago
By
Susan
on LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green
3 answers
Answers
answer 1
Yes, ear phones can be used with the LeapFrog LeapPad Ultra Kids' Tablet.
answered 6 days ago
By
CommunityAnswer
answer 2
Yes it is ear phone compatible. We got the bundle which included earphones.
answered 3 months ago
By
Te12324
answer 3
Yes, LeapPad Ultra has a stanard earphone jack.
answered 3 months, 1 week ago
By
LeapFrog
Question

Does it fit in the leappad carrying case?

asked 1 year ago
By
heatshirtz
on LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green
3 answers
Answers
answer 1
Yes the cartrigages will work for the ultra.
answered 1 year ago
By
Tiffanyz12
answer 2
No it does not fit in the leap pad case you would have to buy a new case for it.
answered 1 year ago
By
Tiffanyz12
answer 3
LeapPad Ultra will only fit the LeapPad Ultra specific carrying case. It will be to large for the LeapPad1 and LeapPad2 carrying cases.
answered 1 year ago
By
LeapFrog
Question

Video Chat

Can I video chat with my child on the leappad ultra?
asked 10 months ago
By
Mon
on LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green
2 answers
Answers
answer 1
No.
answered 10 months ago
By
PlasticBottle6
answer 2
No, LeapPad Ultra does not have a video chat function. We are happy to pass the suggestion along! Thanks!
answered 10 months ago
By
LeapFrog
Question

what is the life span of the "built in rechargeable battery"? Wondering if it lasts forever or if it goes bad, can it be replaced?

Also, wondering what the cost of the charger is or if it is included?
asked 1 year, 3 months ago
By
Buggsy
on LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green
2 answers
Answers
answer 1
Hello! The built in battery can last up to 9 hours when it is fully charged. I have the LeapPad Ultra and it seems to last forever!
answered 1 year, 3 months ago
By
algerber
answer 2
The battery lasts nine hours. The charger is included with the LeapPad Ultra.
answered 1 year, 3 months ago
By
Leapteacher
Question

Can I download movies like cars, toy story, etc. on the leap pad ultra? or plug a USB to watch movies or see pictures?

My son loves to watch his movies on my ipad.
On youtube he loves to watch Caillou and all the shows on Sprout.
Will he be able to play games about Cars and toy story?
asked 1 year ago
By
Sophis
on LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green
2 answers
Answers
answer 1
you can play the games and movies bought THRU leapfrog. They DO offer Cars and Toystory as well as many other popular cartoon characters.
answered 11 months ago
By
texasmamaof5
answer 2
LeapPad Ultra will only be compatible with movies and videos from the LeapFrog App Center or through the LeapSearch application. We have a selection of Disney Pixar Cars, and Caillou titles available. LeapPad Ultra can not have picture files transferred on via USB.
answered 1 year ago
By
LeapFrog
Question

Do you have to be connected to Wi-Fi to operate this?

asked 11 months ago
By
Marthie
on LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green
2 answers
Answers
answer 1
If you can connect it to your computer the first day to get the LeapPad set up and download any apps you want, you would not have to have wi-fi to use. You would not be able to use the kid friendly website, but all the games and apps work without wi-fi.
answered 11 months ago
By
LADYBUG8628
answer 2
No, WiFi is only required to shop the LeapFrog App Center on the device or to access kid-safe web browsing using LeapSearch. Even the peer to peer technology can be used without a WiFi connection.
answered 11 months ago
By
LeapFrog
Question

DO I NEED WIFI TO PLAY THE PRE LOADED GAMES?

asked 1 year ago
By
MRSB524
on LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green
2 answers
Answers
answer 1
no
answered 1 year ago
By
ayoitsme
answer 2
No, WiFi is not required for game play. Wifi enables you to utilize LeapSearch and access the App Center from your device, however a wifi connection is not required. Even peer to peer play can be done without the need for WiFi. Thanks!
answered 1 year ago
By
LeapFrog
Question

When will ABCmouse.com be allowed? Once allowed will we have to wait for a new LeapPad version or can we access on all types once allowed?

asked 1 year ago
By
Ceara1
on LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green
2 answers
Answers
answer 1
Most likely that will be a whole new device.
answered 6 months ago
By
DothebestIcan
answer 2
LeapPad Ultra has LeapSearch™ powered by Zui, a secure browser that lets kids play with content they love in a safe, walled-off environment where kids can only access kid-appropriate, web-based content that has been reviewed and approved by our Learning Team. ABCMouse is not a part of the available content however we are happy to pass it along as a suggestion. Thanks!
answered 1 year ago
By
LeapFrog
Question

Can you download apps from other sites? Can you surf internet?

asked 1 year ago
By
StacyP
on LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green
2 answers
Answers
answer 1
NO
answered 10 months ago
By
an anonymous customer
answer 2
The LeapPad Ultra is only compatible with apps from the LeapFrog Explorer Library. With LeapSearch, we offer a combination of fun and educational experiences: via Watch, we offer 1,000+ fun videos and images with your kids favorite characters, and via Explore, we offer education-forward web experiences with sites such as National Geographic Kids, PBS Kids, Time for Kids and Discovery Kids.
answered 1 year ago
By
LeapFrog
Question

Available Sites: Barbie.com/Pbskids.org

Are Barbie.com and Pbskids.org on the list of acceptable websites? Will they be able to play the games on these websites and watch the videos just like they would on my laptop?
asked 1 year ago
By
WallyWorldShopper
on LeapFrog LeapPad Ultra Kids' Tablets for Learning, Green
2 answers
Answers
answer 1
No, you can only use the wifi access to download more of their software.
answered 10 months ago
By
PlasticBottle6
answer 2
With LeapSearch, powered by Zui, we offer a combination of fun and educational experiences: via Watch, we offer 1,000+ fun videos and images with your kids favorite characters, and via Explore, we offer education-forward web experiences with sites such as National Geographic Kids, PBS Kids, Time for Kids and Discovery Kids. It will not allow them to explore the entire sites however they will be able to explore much of those sites content.
answered 1 year ago
By
LeapFrog
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