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Customer Questions & Answers for
VTech VTech SN6187 Careline Home Safety Phone System

This VTech SN6187 Careline Home Phone System offers convenience and mobility for everyday conversations and emergency calls. You can wear it around your neck or clip it to your belt loop. It features two programmable speed dial keys on a safety pendant. The voice-announced caller ID tells you who is calling without you having to look at the device. It also includes caller ID/call waiting that allows you to read the identity of the caller and to put another on hold while you are talking to someone else. This VTech Careline Phone is expandable to up to 12 devices, making it suitable for teams or families to use. There are no monthly monitoring fees.
Customer Questions & Answers:
38 Questions
 | 
67 Answers
Overall Rating:
4.448 out of 5
4.4
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Product Details

Questions & Answers for VTech VTech SN6187 Careline Home Safety Phone System

Question

will this work with vonage phone systems

asked 1 year, 6 months ago
By
dapw
on VTech SN6187 Careline Home Safety Phone System
1 answer
Answers
answer 1
dapw - The CareLine system will work with Vonage service. Thanks!
answered 1 year, 6 months ago
By
VTech_Support
Question

does base unit have speed dial

asked 1 year, 1 month ago
By
gr
on VTech SN6187 Careline Home Safety Phone System
3 answers
Answers
answer 1
Yes, this does have speed dial.
answered 4 months, 2 weeks ago
By
CommunityAnswer
answer 2
NO
answered 1 year ago
By
KIKOU
answer 3
gr - The Pendant has the Speed Dial feature. Thanks!
answered 1 year, 1 month ago
By
VTech_Support
Question

Will these phones work along with my my Panasonic updated system?

asked 1 year ago
By
Neopolitan
on VTech SN6187 Careline Home Safety Phone System
3 answers
Answers
answer 1
Yes, they will work in the same area, independent of one another.
answered 1 year ago
By
CommunityAnswer
answer 2
Yes, it is completely compatible.
answered 1 year ago
By
NAPOLES55
answer 3
Neo - The CareLine SN6187 and Panasonic systems, each connected to your phone line, can certainly work in the same location. They will operate independently of each other. Caution: If the Panasonic has an answering system, turn either the VTech or Panasonic answering device off. You only want one taking messages. Thanks!
answered 1 year ago
By
VTech_Support
Question

Does this phone have GPS capabilities if you cannot talk and need to call for help?

Using the pendant in an emergency for something you cannot talk in, will police be able to use GPS with this to find you?? I plan on getting Straight talk home home phone wireless service, not a traditional land line, as i cannot get a traditional land line,
asked 1 year, 2 months ago
By
daoustaj
on VTech SN6187 Careline Home Safety Phone System
3 answers
Answers
answer 1
To use this you will need a landline. No reference as to gps on this phone.
answered 4 months, 2 weeks ago
By
CommunityAnswer
answer 2
NO HE WORK LIKE A TELEPHONE WITH 2 PRESETS, BY YOU , NUMBER
VERY SIMPLE YOU CAN CHANGE THOSE NUMBERS EVERYTIME YOU CHOOSE
answered 1 year ago
By
KIKOU
answer 3
daoustaj - The CareLine system is landline based. The pendant communicates with the base to make and receive landline calls. Thanks!
answered 1 year, 2 months ago
By
VTech_Support
Question

Is the handset volume adjustable for hard-of-hearing users?

asked 1 year, 6 months ago
By
santaclaus
on VTech SN6187 Careline Home Safety Phone System
2 answers
Answers
answer 1
yes & the pendant volume adjusts as well
answered 1 year, 5 months ago
By
tamyf
answer 2
santa - Yes! The handset features: 1) Volume Control; 2) Equalizer; 3) Audio Assist for and additional volume boost. It is very friendly to those needing a little more volume to hear. Thanks!
answered 1 year, 6 months ago
By
VTech_Support
Question

Will it work with one of the ATT or Verizon Home Phone Connect devices?

The other monthly monitoring systems I've checked into do not work with those systems but require a regular landline.
asked 1 year, 6 months ago
By
Elizabeth
on VTech SN6187 Careline Home Safety Phone System
2 answers
Answers
answer 1
yes i have AT&T service
answered 1 year, 5 months ago
By
smartshopper38
answer 2
Elizabeth - Our CareLine system is not a monthly monitoring system. It connects to a telephone line in the same fashion as a conventional telephone. In that regard, it will work fine with the services you've mentioned. Thanks!
answered 1 year, 5 months ago
By
VTech_Support
Question

can I purchase an additional pendant for my husband?we are both well into our seventies and both of us could use this.

also can the ringer, and answering machine be silensed when sleeping?
asked 1 year, 4 months ago
By
ethel
on VTech SN6187 Careline Home Safety Phone System
2 answers
Answers
answer 1
YES
answered 1 year ago
By
KIKOU
answer 2
Yes you can purchase both the pendant and additional handsets separately.Sorry but I'm not sure about the silencing though
answered 1 year, 4 months ago
By
orgilloldtimer
Question

answering and making calls from base unit VTech SN6187

when not using the pendant, do you have to pick up the receiver or is it done by pushing a button on the base. my relative shakes so much he can't hold the phone/
asked 1 year, 4 months ago
By
gotpickled
on VTech SN6187 Careline Home Safety Phone System
2 answers
Answers
answer 1
He should be able to push the button on the pendent to answer his calls.
If you use the receiver, it is like a regular phone and have to answer it as such. The pendent would be better if he shakes.
answered 1 year, 3 months ago
By
1SusieQ
answer 2
gotpickled - On the SN6187 - the handset must be picked up to make or answer a call. However, the handset does have a speakerphone features, so your relative can simply press the SPEAKERPHONE button, place the handset down, and have a conversation. Also, consider the SN6197, which has a base speakerphone as well. Thanks!
answered 1 year, 4 months ago
By
VTech_Support
Question

Will the pendant still work during a power failure?

asked 1 year, 6 months ago
By
jabber
on VTech SN6187 Careline Home Safety Phone System
2 answers
Answers
answer 1
no but any monotor system thats uses electrity wont either
answered 1 year, 5 months ago
By
smartshopper38
answer 2
jabber - During a power outage, placing the (charged) cordless handset in the base cradle will provide temporary power to the system for a short duration. During this period, the (charged) pendant will still work. Thanks!
answered 1 year, 6 months ago
By
VTech_Support
Question

can you shower with the pendant ?

asked 1 year, 6 months ago
By
chuck
on VTech SN6187 Careline Home Safety Phone System
2 answers
Answers
answer 1
I would say no. However, you could put it on a holder right next to the tub/shower so that you could still grab it if you fell. I'd put it low so that if you're in the floor you'd be able to reach the cord.
answered 1 year, 5 months ago
By
DellaStreetFan
answer 2
chuck - Exposure to water is not recommended. Thanks!
answered 1 year, 6 months ago
By
VTech_Support
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