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Looking for Answers about HISENSE Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA?

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Questions with Most Recent Answers
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Can this tablet access Google play store?
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Does Nexus 10 come with built-in wifi
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How do I access the 16GB storage, I see where I have 13 GB free but yet a message says not enough space.

Customer Questions & Answers for
HISENSE Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA

Hisense Sero 7 PRO is a 7", 1280 x 800 High Definition touchscreen powered by NVIDIA's Tegra 3 quad-core processor and runs Android 4.2 (Jelly Bean) Operating System.
Customer Questions & Answers:
215 Questions
 | 
647 Answers
Overall Rating:
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4.5
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Product Details

Questions & Answers for HISENSE Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA

Question

Extended Warranty

Do Walmart offer additional warranties such Square Trade for electronics?
asked 10 months ago
By
CoverAllBasis
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
7 answers
Answers
answer 1
I bought the Hisense Sero LT, with the warranty and I dropped my tablet and the front screen cracked... I filed a claim and they sent me a refund to purchase another.. was very very quick too... good idea to buy it
answered 8 months ago
By
BANDIT1
answer 2
i got the extended warranty for $15 that cover device 2years
answered 10 months ago
By
bkb555
answer 3
Walmart does have an extended product warranty for the Tablets.
answered 10 months ago
By
HisenseTechSpecialist
answer 4
I was offered at the cash register to purchase an extended warranty (which I promptly declined), so it does exist, apparently.
answered 10 months ago
By
CTAPEEM
answer 5
Yes at the bottom of the product page there is a link for the Walmart product care plan. It's 28 dollars for a 2 yr extended warranty for the Pro version Hisense tablet, a good value as far as warranty prices. You can add the warranty up to 30 days after purchase and can do it right online with your receipt.
answered 10 months ago
By
Hemingways
answer 6
Walmart Customer Service would be your best point-of-contact regarding an extended warranty.
answered 10 months ago
By
HisenseProductExpert
answer 7
yes $15.00 for 2 years on top of Hisense's one year can't beat that!!!
answered 10 months ago
By
josegt22000
Question

Will the Sero 7 Pro get 4.3 or will the update be delayed ?

The Sero 7 Pro is very good,But will it have the new,and latest update 4.3 (JellyBean).
asked 10 months ago
By
KRPR14
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
9 answers
Answers
answer 1
Keep in mind, Google issues the updates, and always applies them to their own Nexus products and licensed devices first. The third parties have to wait until Google decides to release it (which they often don't know) THEN they have to make their own changes to fit their devices. This can take months, so patience is the key, and not just blaming the manufacturer for the delay.
answered 2 weeks, 5 days ago
By
BKAlley
answer 2
Per Hisense support, Yes it will get the update this fall but there is no set date.
answered 7 months ago
By
Nomad692000
answer 3
this one has jelly bean 4.2
answered 10 months ago
By
bkb555
answer 4
That's unknown. It's up to each manufacturer to approve android updates.
answered 10 months ago
By
Hemingways
answer 5
Contrary to someone saying my answer is ridiculous people care about updates and to some if a tablet may not get updates in the future that is a big deal to customers including my self. Hisense got back to me yesterday and that said "If Android get updated, the tablet will!!!" 4.2.2 came out months ago, so does that mean this will get 4.2.2 update? Who knows. That answer wasn't really clear. Before you say my answer is ridiculous, make sure you have an understand of what customers want.
answered 10 months ago
By
imkyle
answer 6
I think with its price it will become very popular and will get some other ROMs developed for it. CyanogenMod, and AOSP are two great ones. Already the device has been ROOTED and the first custom ROMs have been developed. Right now the most widely used OS is 2.3. One of my devices runs about 20% faster on 4.1, but I like what features 4.2 has to offer and the Sero 7 Pro has enough power that I see it being pushed for a few more year. In 2 years I would probably make this into my gaming console to play on my big screen TV (HDMI and bluetooth controller). I'll be introducing my girls to NES, SNES and N64 favorites. check out the great work xboxexpert is doing over at XDA. LMK on my blog what your thinking.
answered 10 months ago
By
tabletuser33
answer 7
Contrary to the other ridiculous answer. Realistically the tablet just came out last month, so I'm sure they don't even have the sights set on that topic yet. It takes time, research, and development to implement an update on each tablet. Android is the base software, then the companies skin it to their desire and release it.
answered 10 months ago
By
TampaShooters
answer 8
At this time we have no idea when or if an update will occur as the products have only been sold for less than a month.
answered 10 months ago
By
HisenseTechSpecialist
answer 9
I tweeted them, asked them on facebook about updates and that was two weeks ago and still no answer. I returned mine from the lack of support from them.
answered 10 months ago
By
imkyle
Question

tablet have bluetooth

asked 10 months ago
By
pbr
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
8 answers
Answers
answer 1
Yes, it has Bluetooth. Works with BT headsets, speakers, and keyboards, so far.
answered 10 months ago
By
StuGoo
answer 2
bluetooth 3.0
answered 10 months ago
By
bkb555
answer 3
Yes. The bluetooth works very well. I have some Motorola bt headphones that work great with it. Haven't tried my bt keyboard yet.
answered 10 months ago
By
jjjtech
answer 4
Yes this tablet has Bluetooth. Please look at the full specs over at www.sero7.com
answered 10 months ago
By
Starhappa
answer 5
Yes, it does.
answered 10 months ago
By
CTAPEEM
answer 6
Yes it has Bluetooth. Always look at the specifications of an item to see if it has the features your looking for.
answered 10 months ago
By
CoverAllBasis
answer 7
Yes it has Bluetooth.
answered 10 months ago
By
Hemingways
answer 8
Yes this tablet is Bluetooth capable.
answered 10 months ago
By
HisenseProductExpert
Question

wifi response versus nexus 7

Are they comparable?
asked 10 months ago
By
ontropenur
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
7 answers
Answers
answer 1
I found the Hisense to be slightly better than the 2012 Nexus 7 in picking up signals from 2.4Ghz band routers (with 2 sample routers).
answered 5 months, 3 weeks ago
By
JonFromMO
answer 2
I own both tablets. The Sero 7 Pro can receive both wifi bands (second being 5ghz which Nexus 7 does not have) My wifi at distance from the router is better than the Nexus 7.
answered 9 months ago
By
dougf499
answer 3
WiFi is as good or better than Nexus.
answered 10 months ago
By
StuGoo
answer 4
i dont have nexus but it has excellent response time to wi-fi....way faster than my smart phone
answered 10 months ago
By
bkb555
answer 5
Aside from the internal storage size the Sero 7 Pro has a few extra features the Nexus 7 does not. Micro-SD card slot and Mini-HDMI out. Internal hardware is identical.
answered 10 months ago
By
HisenseTechSpecialist
answer 6
yes, same CPU, hisense sero 7 pro is cheaper, having back camera with flash, microSD, miniHDMI, don't expect too much from those cameras though, they are decent for video chat, but not that good for taking pictures indoor.
answered 10 months ago
By
htd2007
answer 7
We encourage you to read this products reviews from Walmart.com which does have wifi comparisons.
answered 10 months ago
By
HisenseProductExpert
Question

is there a way that i can put my music on this and store it in the cloud so it doesn,t take up storage

like the kindle stores things in the cloud
asked 3 months, 4 weeks ago
By
spfaith
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
7 answers
Answers
answer 1
Google Play Music. I transferred all of my albums from iTunes to Google music and now I have my music on every device, including my TV (I have GoogleTV)
The interface is really nice, and a lot more user friendly than iTunes. It's also easy to create your own albums, or edit existing albums if you want to add or delete songs.
answered 2 weeks, 5 days ago
By
BKAlley
answer 2
Yes. Google Drive comes on phone and there are many other free apps available on the play market.
answered 2 months, 4 weeks ago
By
kilroy59
answer 3
Yes just go to your computer and download what ever music you want and or if you buy music it will store automatically in thew cloud but if you download music in your computer then go to google play store and find where the music section and upload your music there.
answered 3 months, 1 week ago
By
KRPR14
answer 4
As far as I know, if you use Google Play, you can store music that you get from them on their servers. You can also backup your tablet on Google servers and have your music stored on there if you need to hard reset your tablet.

Otherwise, there is probably an app that will allow you to store your music in the cloud.
answered 3 months, 2 weeks ago
By
MantMan
answer 5
Absolutely, Google Play includes unlimited cloud space to upload and store your music on. The initial process of transferring your music library onto the cloud can take a substantial amount of time so you probably don't want to transfer your entire library in one upload b/c it might take four days to complete. Once uploaded you can use the full featured Googe Play Music App to stream your music via WiFi meaning none of the music you listen to consumes your tablet memory or you can selectively store your favorite music onto your device so that you can be offline and still listen to the music you opted to store on your device
answered 3 months, 3 weeks ago
By
codytx74
answer 6
We would recommend Google drive. The reason why is because all clouds are different as to what they allow and who they allow on them.
answered 3 months, 3 weeks ago
By
HisenseProductExpert
answer 7
Google has their cloud service. Free of charge when you use Google Play Music.
answered 3 months, 3 weeks ago
By
imkyle
Question

Is the screen glass?

is the touch screen nice like the nexus 7?
asked 10 months ago
By
billy
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
6 answers
Answers
answer 1
Absolutely
answered 10 months ago
By
Highdesert999
answer 2
Yes, it is glass and it is as nice as the Nexus... maybe nicer.
answered 10 months ago
By
StuGoo
answer 3
it seems like the same screen as every other device out there....
answered 10 months ago
By
bkb555
answer 4
The screen is a sturdier glass but not Corning Gorilla Glass. During initial reviews the two tablets were compared side-by-side and the Sero 7 Pro had much clearer and crisper images.
answered 10 months ago
By
HisenseTechSpecialist
answer 5
The Nexus 7 uses Corning's scratch resistant glass. This uses some basic glass. It is a finger print magnet tho.
answered 10 months ago
By
imkyle
answer 6
Yes it is the same type glass.
answered 10 months ago
By
HisenseProductExpert
Question

does this have wifi built in?

asked 6 months ago
By
bebby
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
6 answers
Answers
answer 1
Yes, it has dual band 2.4/5.0 WiFi so it's WiFi is quite advanced.
answered 5 months, 4 weeks ago
By
o0O0o0O0o
answer 2
Yes it does.
answered 6 months ago
By
TrickyRevino
answer 3
Yes
answered 6 months ago
By
ThatGuyWithTheHisense
answer 4
Yes: 802.11b/g/n
answered 6 months ago
By
WallyIsMyFriend
answer 5
yes, works great
answered 6 months ago
By
ddcfamily
answer 6
Yes. 802.11 a/b/g/n (dual band)
answered 6 months ago
By
HisenseProductExpert
Question

would this be a good tablet for kids ages 8-13?

asked 6 months ago
By
dkt
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
6 answers
Answers
answer 1
Yes! I had Nabi 2's for my kids and got sick of the whole Nabi interface and bad chargers. I bought 2 of these for them. I did get the big Vivitar 7" tablet bumper skins with them at Walmart. Now my kids have real tablets. If I give them Minecraft, Netflix, and Youtube they are good to go. The camera on these are decent and has a flash. It is Google Certified so the OS isn't all junked up and it will run anything normal from Google Play. These also use a normal micro USB charger so if you have a nice phone these will charge from the same charger. Also the charger that comes with it will charge your phone. :) In other words if your kids are ready for a "real" tablet this one is great. And you won't mind using it either..:)
answered 5 months, 4 weeks ago
By
o0O0o0O0o
answer 2
Definatly.
answered 6 months ago
By
PeanutsX2
answer 3
As the HiSense rep said get a parental control app. The one called "Kids Place" has great reviews and a video on how to set it up. It's got a link to the Play store and more info at http://kiddoware.com/ and even lets you change the title in settings so it doesn't say "Kids Place" for older kids. I've been using it a bit on a phone and it seems to work great.

If not, make sure to at least set a password for in-app purchases. See the how-to at https://support.google.com/googleplay/answer/1626831?hl=en
answered 6 months ago
By
andrewteg
answer 4
Good for all ages in suppose. I use it daily with my business.
answered 6 months ago
By
ThatGuyWithTheHisense
answer 5
I think so - that's why I bought it. I'm concerned about how much access the 8 and 9 year old will have to the internet and such, but I'm willing to figure out how to curtail.

Regarding the build, I think it feels solid. If you really want it to be kid-proofed, you're going to have to get a case and screen protector for it. My kids are pretty good with handling devices *smaller* than a tablet, so we're going to have to see how it goes.

Lastly, this tablet has Android 4.2.1 and required some sort of system update from Hisense soon after I got it running. The next version of Android (4.3?) is the one that seems to manage multiple users and provide for restricted profiles. I wish I had that version for the kids.

Hope this helps...
answered 6 months ago
By
WallyIsMyFriend
answer 6
The Sero 7 pro is a great tablet for all ages, including 8-13. It is easy to use and you can get parental control apps from the play store.
answered 6 months ago
By
HisenseProductExpert
Question

Does This Tablet Have Google Play?

I was just curious, does this tablet have Google Play? I'm asking because I didn't see it in the specs.
asked 6 months ago
By
TiffRayne
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
6 answers
Answers
answer 1
Yes, it is fully Google Play compliant
answered 5 months, 3 weeks ago
By
HerrHoward
answer 2
Yes. This is actually a Google certified Android device. This means it doesn't come with an OS full of junk (Think Kindle) and it has Google Play already installed. Most (I can't say all) apps from Google Play work great!
answered 5 months, 4 weeks ago
By
o0O0o0O0o
answer 3
Yes it has the play store. It is a full google tablet.
answered 6 months ago
By
TrickyRevino
answer 4
Yes
answered 6 months ago
By
ThatGuyWithTheHisense
answer 5
Yes, under the apps screen.
answered 6 months ago
By
Sekumo
answer 6
Yes, it's one of the apps that the tablet comes with. If you enlarge the picture of the tablet at the top of this page, you'll see the Google Play Store app second from the left at the bottom.
answered 6 months ago
By
Watcher51
Question

electronics dummy:)

I only have regular broadband through our city. I'm assuming I won't be able to use the internet with this at home. What about other places? Or do I need to be making a monthly payment for wifi to use the internet with this? I always thought you needed a password to use others' wifi. I realize some places have free wifi that can even be accessed in a parking lot...will this pick that up even though I don't have a wifi account myself? My sister in law was going on and on about needing cellular. I'm pretty confused, but would love to have a tablet. Thanks for any help!
asked 5 months ago
By
tc5
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
6 answers
Answers
answer 1
If you have wifi at home you should be able to connect to it. You have a password for a safe connection. Some free wifi hot spots require a password but the business will provide you with it if you ask them. Cellular service costs on a monthly basis and most tablets with the cellular option are more expensive.

1.) If you have internet service at your home, you can purchase a wireless router to set up wifi in your home. Then you can log on with your tablet.

2.) There are tablets that have both wifi and cellular service capabilities. They usually cost more and you have to pay a monthly fee for the cellular service.

I use the wifi with my Hisense 7 pro.
answered 4 months, 2 weeks ago
By
BillinIdaho
answer 2
The tablet connects wirelessly to the internet which can be your own home wireless network using a router set up with your broadband or by connecting to public WiFi hotspots. Hotspots can be places such as restaurants or even hotels you stay at providing you with the password. Your tablet will search for available networks to connect to when changing locations. If a password is needed, it will ask for one to connect.
answered 4 months, 2 weeks ago
By
reviewer2701
answer 3
I have used WiFi where ever it is available. Even through my phone.
you don't need a cellular account, it will pick up wifi and you can use a mini HDMI cord with it also.
answered 5 months ago
By
suzyQcook
answer 4
This is a wifi only tablet, so you need to be connected to wifi to surf the web or get email. There are a lot of locations that offer free wifi, such as McDonald's and Starbucks. You don't need any special access or accounts for free wifi service if you are out and about and want to connect. Generally, the only thing you'll have to do to get access to a free network, is connect and accept their terms of service which usually pop up when you open your browser. If you do not have wifi at your home, you will not be able to get on the internet their. But if you have wired internet at home, it's a pretty easy thing to add a wireless router.
answered 5 months ago
By
BISIW
answer 5
You say you have broadband through the city. If you have internet of any kind coming into your home, you can add a wireless router and use the Hisense Sero 7 or ANY wi-fi enabled tablet. And, yes, there are PLENTY of places that offer free wi-fi and the Sero 7 Pro connects with no problem. The only reason you'd need 3G or 4G in your tablet is if you wanted to use it while traveling, such as using the map program as a GPS receiver. And, of course, many apps don't even require internet connectivity to work.
answered 5 months ago
By
NewsShooter
answer 6
I don't believe you need cellular. paying forit on the outside is the same as what is free so why are you paying. Try it its fun and see for yourself how it works. You will enjoy
answered 5 months ago
By
frenchy46
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