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Looking for Answers about HISENSE Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA?

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Customer Questions & Answers for
HISENSE Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA

Hisense Sero 7 PRO is a 7", 1280 x 800 High Definition touchscreen powered by NVIDIA's Tegra 3 quad-core processor and runs Android 4.2 (Jelly Bean) Operating System.
Customer Questions & Answers:
227 Questions
 | 
711 Answers
Overall Rating:
4.478 out of 5
4.5
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Product Details

Questions & Answers for HISENSE Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA

Question

Extended Warranty

Do Walmart offer additional warranties such Square Trade for electronics?
asked 1 year, 1 month ago
By
CoverAllBasis
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
7 answers
Answers
answer 1
I bought the Hisense Sero LT, with the warranty and I dropped my tablet and the front screen cracked... I filed a claim and they sent me a refund to purchase another.. was very very quick too... good idea to buy it
answered 11 months ago
By
BANDIT1
answer 2
i got the extended warranty for $15 that cover device 2years
answered 1 year, 1 month ago
By
bkb555
answer 3
Walmart does have an extended product warranty for the Tablets.
answered 1 year, 1 month ago
By
HisenseTechSpecialist
answer 4
I was offered at the cash register to purchase an extended warranty (which I promptly declined), so it does exist, apparently.
answered 1 year, 1 month ago
By
CTAPEEM
answer 5
Yes at the bottom of the product page there is a link for the Walmart product care plan. It's 28 dollars for a 2 yr extended warranty for the Pro version Hisense tablet, a good value as far as warranty prices. You can add the warranty up to 30 days after purchase and can do it right online with your receipt.
answered 1 year, 1 month ago
By
Hemingways
answer 6
Walmart Customer Service would be your best point-of-contact regarding an extended warranty.
answered 1 year, 1 month ago
By
HisenseProductExpert
answer 7
yes $15.00 for 2 years on top of Hisense's one year can't beat that!!!
answered 1 year, 1 month ago
By
josegt22000
Question

Will the Sero 7 Pro get 4.3 or will the update be delayed ?

The Sero 7 Pro is very good,But will it have the new,and latest update 4.3 (JellyBean).
asked 1 year, 1 month ago
By
KRPR14
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
9 answers
Answers
answer 1
Keep in mind, Google issues the updates, and always applies them to their own Nexus products and licensed devices first. The third parties have to wait until Google decides to release it (which they often don't know) THEN they have to make their own changes to fit their devices. This can take months, so patience is the key, and not just blaming the manufacturer for the delay.
answered 3 months, 3 weeks ago
By
BKAlley
answer 2
Per Hisense support, Yes it will get the update this fall but there is no set date.
answered 11 months ago
By
Nomad692000
answer 3
this one has jelly bean 4.2
answered 1 year, 1 month ago
By
bkb555
answer 4
That's unknown. It's up to each manufacturer to approve android updates.
answered 1 year, 1 month ago
By
Hemingways
answer 5
Contrary to someone saying my answer is ridiculous people care about updates and to some if a tablet may not get updates in the future that is a big deal to customers including my self. Hisense got back to me yesterday and that said "If Android get updated, the tablet will!!!" 4.2.2 came out months ago, so does that mean this will get 4.2.2 update? Who knows. That answer wasn't really clear. Before you say my answer is ridiculous, make sure you have an understand of what customers want.
answered 1 year, 1 month ago
By
imkyle
answer 6
I think with its price it will become very popular and will get some other ROMs developed for it. CyanogenMod, and AOSP are two great ones. Already the device has been ROOTED and the first custom ROMs have been developed. Right now the most widely used OS is 2.3. One of my devices runs about 20% faster on 4.1, but I like what features 4.2 has to offer and the Sero 7 Pro has enough power that I see it being pushed for a few more year. In 2 years I would probably make this into my gaming console to play on my big screen TV (HDMI and bluetooth controller). I'll be introducing my girls to NES, SNES and N64 favorites. check out the great work xboxexpert is doing over at XDA. LMK on my blog what your thinking.
answered 1 year, 1 month ago
By
tabletuser33
answer 7
Contrary to the other ridiculous answer. Realistically the tablet just came out last month, so I'm sure they don't even have the sights set on that topic yet. It takes time, research, and development to implement an update on each tablet. Android is the base software, then the companies skin it to their desire and release it.
answered 1 year, 1 month ago
By
TampaShooters
answer 8
At this time we have no idea when or if an update will occur as the products have only been sold for less than a month.
answered 1 year, 1 month ago
By
HisenseTechSpecialist
answer 9
I tweeted them, asked them on facebook about updates and that was two weeks ago and still no answer. I returned mine from the lack of support from them.
answered 1 year, 1 month ago
By
imkyle
Question

tablet have bluetooth

asked 1 year, 1 month ago
By
pbr
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
8 answers
Answers
answer 1
Yes, it has Bluetooth. Works with BT headsets, speakers, and keyboards, so far.
answered 1 year, 1 month ago
By
StuGoo
answer 2
bluetooth 3.0
answered 1 year, 1 month ago
By
bkb555
answer 3
Yes. The bluetooth works very well. I have some Motorola bt headphones that work great with it. Haven't tried my bt keyboard yet.
answered 1 year, 1 month ago
By
jjjtech
answer 4
Yes this tablet has Bluetooth. Please look at the full specs over at www.sero7.com
answered 1 year, 1 month ago
By
Starhappa
answer 5
Yes, it does.
answered 1 year, 1 month ago
By
CTAPEEM
answer 6
Yes it has Bluetooth. Always look at the specifications of an item to see if it has the features your looking for.
answered 1 year, 1 month ago
By
CoverAllBasis
answer 7
Yes it has Bluetooth.
answered 1 year, 1 month ago
By
Hemingways
answer 8
Yes this tablet is Bluetooth capable.
answered 1 year, 1 month ago
By
HisenseProductExpert
Question

For those who have owned this a while...

I love the reviews and believe people, but my biggest fear in buying an off brand or budget tablet is that in 6 months or a year it will die on me. I can't afford to replace it that often. I would rather pay more now, if I have to, for a tablet that will last. Does anyone have any thoughts on this? Thanks!
asked 6 months ago
By
trishas5
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
8 answers
Answers
answer 1
I've had mine for over a year. Issues: Does not reliably connect with WiFi especially at work where there are many users and at home if I'm not close to the router. It has been like this from day one. The charging cord connects loosely with the port so I have to be careful not to knock it loose. Sometimes the settings don't always work properly eg. It's supposed to sync my email automatically but doesn't always do so unless prompted. My biggest complaint is the WiFi connectivity issues. In retrospect I should have trialed the WiFi at work immediately than I likely could've returned it within the 30 day time period.
answered 1 week, 1 day ago
By
Syd25
answer 2
I just purchased this product for the current listed (on line ) price of $115.00 at my local Walmart. They offer a Product Care Plan that is stated as $15.00 and is explained online for the tablet. In store they told me that it gives an extra two years & is in effect from day 1 of purchase. It cover all perils - like accidental damage from a drop, bump, dip in a puddle and the like. It is a replace, repair or full refund of purchase price if broken. At $15.00 its a no-brainer in my book
answered 1 month, 3 weeks ago
By
an anonymous customer
answer 3
Recommend you go with a NEXUS 7. I have had both and after 6 months problems with HISENSE. Sending it back for repair etc.
answered 2 months, 3 weeks ago
By
kidagn
answer 4
This Tablet is as good as any,,, should last a long time if tooking care of...
answered 5 months, 1 week ago
By
skywarn
answer 5
I have had mine since September and it still works great. I also purchased the Walmart warranty which is a great buy and also covers drops and spills. Hisense is only an off brand here. They are a well respected top rated brand in China. If you purchase this, or any tablet, run it through all its features soon after you buy it. If anything doesn't work right, return it and get another one.
answered 5 months, 1 week ago
By
calcikid56
answer 6
You might have problems with this tablet based on a sample of 1. I had it 6 months and the WI-FI failed. Removes at least 70% of the reason I got the tablet. The warranty service by Hisense is slow, I did get a Wal-Mart protection care plan but when I tried to use it instead of the manufacturers I could not. Still waiting for Hisense to get back to me on warranty claim, it has been a week.

You may want to get another tablet, you may have to go to Apple to get something that doesn't have problems.
answered 6 months ago
By
Not2happyw
answer 7
it will not die in 6 months or even a year.I had mines for 9 months now and it has not died on me or anything like that.Its the best tablet i have spent better than all the other tablets.Also i have owned a tablet before called the "Novo 7 Crystal" , its a known chinese tablet and that was my first tablet and the customer service was ok but not the best and would email them every week hoping to get an answer.Hisense customer service is the best and have one of there headquarters is in the usa and the other is in china, so you'll get it in usa.
answered 6 months ago
By
KRPR14
answer 8
I've read people who bought the original Nexus 7 in 2012 and after a couple of months they had massive amounts of problems. The tablet became very slow, the touch screen had problems, the GPS went ect.... That is coming from the brand name Asus. Every tablet may have problems down the road. I've had my Sero 7 pro for about 3 months now and have had zero problems. I did buy the two year warranty from Walmart as many people did too which is fantastic. I'd try this tablet out. It's really nice and the built quality is amazing for the price.
answered 6 months ago
By
imkyle
Question

is there a way that i can put my music on this and store it in the cloud so it doesn,t take up storage

like the kindle stores things in the cloud
asked 7 months ago
By
spfaith
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
7 answers
Answers
answer 1
Google Play Music. I transferred all of my albums from iTunes to Google music and now I have my music on every device, including my TV (I have GoogleTV)
The interface is really nice, and a lot more user friendly than iTunes. It's also easy to create your own albums, or edit existing albums if you want to add or delete songs.
answered 3 months, 4 weeks ago
By
BKAlley
answer 2
Yes. Google Drive comes on phone and there are many other free apps available on the play market.
answered 6 months ago
By
kilroy59
answer 3
Yes just go to your computer and download what ever music you want and or if you buy music it will store automatically in thew cloud but if you download music in your computer then go to google play store and find where the music section and upload your music there.
answered 6 months ago
By
KRPR14
answer 4
As far as I know, if you use Google Play, you can store music that you get from them on their servers. You can also backup your tablet on Google servers and have your music stored on there if you need to hard reset your tablet.

Otherwise, there is probably an app that will allow you to store your music in the cloud.
answered 6 months ago
By
MantMan
answer 5
Absolutely, Google Play includes unlimited cloud space to upload and store your music on. The initial process of transferring your music library onto the cloud can take a substantial amount of time so you probably don't want to transfer your entire library in one upload b/c it might take four days to complete. Once uploaded you can use the full featured Googe Play Music App to stream your music via WiFi meaning none of the music you listen to consumes your tablet memory or you can selectively store your favorite music onto your device so that you can be offline and still listen to the music you opted to store on your device
answered 6 months ago
By
codytx74
answer 6
We would recommend Google drive. The reason why is because all clouds are different as to what they allow and who they allow on them.
answered 7 months ago
By
HisenseProductExpert
answer 7
Google has their cloud service. Free of charge when you use Google Play Music.
answered 7 months ago
By
imkyle
Question

wifi response versus nexus 7

Are they comparable?
asked 1 year, 1 month ago
By
ontropenur
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
7 answers
Answers
answer 1
I found the Hisense to be slightly better than the 2012 Nexus 7 in picking up signals from 2.4Ghz band routers (with 2 sample routers).
answered 9 months ago
By
JonFromMO
answer 2
I own both tablets. The Sero 7 Pro can receive both wifi bands (second being 5ghz which Nexus 7 does not have) My wifi at distance from the router is better than the Nexus 7.
answered 1 year, 1 month ago
By
dougf499
answer 3
WiFi is as good or better than Nexus.
answered 1 year, 1 month ago
By
StuGoo
answer 4
i dont have nexus but it has excellent response time to wi-fi....way faster than my smart phone
answered 1 year, 1 month ago
By
bkb555
answer 5
Aside from the internal storage size the Sero 7 Pro has a few extra features the Nexus 7 does not. Micro-SD card slot and Mini-HDMI out. Internal hardware is identical.
answered 1 year, 1 month ago
By
HisenseTechSpecialist
answer 6
yes, same CPU, hisense sero 7 pro is cheaper, having back camera with flash, microSD, miniHDMI, don't expect too much from those cameras though, they are decent for video chat, but not that good for taking pictures indoor.
answered 1 year, 1 month ago
By
htd2007
answer 7
We encourage you to read this products reviews from Walmart.com which does have wifi comparisons.
answered 1 year, 1 month ago
By
HisenseProductExpert
Question

does this have wifi built in?

asked 10 months ago
By
bebby
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
6 answers
Answers
answer 1
Yes, it has dual band 2.4/5.0 WiFi so it's WiFi is quite advanced.
answered 9 months ago
By
o0O0o0O0o
answer 2
Yes it does.
answered 9 months ago
By
TrickyRevino
answer 3
Yes
answered 9 months ago
By
ThatGuyWithTheHisense
answer 4
Yes: 802.11b/g/n
answered 10 months ago
By
WallyIsMyFriend
answer 5
yes, works great
answered 10 months ago
By
ddcfamily
answer 6
Yes. 802.11 a/b/g/n (dual band)
answered 10 months ago
By
HisenseProductExpert
Question

would this be a good tablet for kids ages 8-13?

asked 10 months ago
By
dkt
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
6 answers
Answers
answer 1
Yes! I had Nabi 2's for my kids and got sick of the whole Nabi interface and bad chargers. I bought 2 of these for them. I did get the big Vivitar 7" tablet bumper skins with them at Walmart. Now my kids have real tablets. If I give them Minecraft, Netflix, and Youtube they are good to go. The camera on these are decent and has a flash. It is Google Certified so the OS isn't all junked up and it will run anything normal from Google Play. These also use a normal micro USB charger so if you have a nice phone these will charge from the same charger. Also the charger that comes with it will charge your phone. :) In other words if your kids are ready for a "real" tablet this one is great. And you won't mind using it either..:)
answered 9 months ago
By
o0O0o0O0o
answer 2
Definatly.
answered 9 months ago
By
PeanutsX2
answer 3
As the HiSense rep said get a parental control app. The one called "Kids Place" has great reviews and a video on how to set it up. It's got a link to the Play store and more info at http://kiddoware.com/ and even lets you change the title in settings so it doesn't say "Kids Place" for older kids. I've been using it a bit on a phone and it seems to work great.

If not, make sure to at least set a password for in-app purchases. See the how-to at https://support.google.com/googleplay/answer/1626831?hl=en
answered 9 months ago
By
andrewteg
answer 4
Good for all ages in suppose. I use it daily with my business.
answered 9 months ago
By
ThatGuyWithTheHisense
answer 5
I think so - that's why I bought it. I'm concerned about how much access the 8 and 9 year old will have to the internet and such, but I'm willing to figure out how to curtail.

Regarding the build, I think it feels solid. If you really want it to be kid-proofed, you're going to have to get a case and screen protector for it. My kids are pretty good with handling devices *smaller* than a tablet, so we're going to have to see how it goes.

Lastly, this tablet has Android 4.2.1 and required some sort of system update from Hisense soon after I got it running. The next version of Android (4.3?) is the one that seems to manage multiple users and provide for restricted profiles. I wish I had that version for the kids.

Hope this helps...
answered 10 months ago
By
WallyIsMyFriend
answer 6
The Sero 7 pro is a great tablet for all ages, including 8-13. It is easy to use and you can get parental control apps from the play store.
answered 10 months ago
By
HisenseProductExpert
Question

Can you download a map region and use it as a GPS without being on wifi?

Can you download a detailed map of say, Chicago, and then use this tablet as a true handheld GPS device, with the wifi turned off?
asked 11 months ago
By
GPS
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
6 answers
Answers
answer 1
I never could get Google Nav to work. It always lost the signal and then had to reconnect with WIFi to start over.

Splurge and get CoPilot. It's a true fully-functional offline Nav app. It lets you select which areas to download, and works offline. It also has nice features like selecting two different parameters to display (Speed, heading, altitude, eta, etc), switching to night mode automatically based on position, and taking user corrections if you find a mistake. Worth the price, especially considering the cost of a Garmin with a much smaller screen.

If you need to check live traffic or gas prices, either use your phone as a hotspot, or pull into McDonalds or somewhere else with free wifi and check it, then continue on. I never really need to, and have successfully navigated with CoPilot all over three states.
answered 3 months, 3 weeks ago
By
BKAlley
answer 2
Yes. I agree with imkyle Copilot is what you need. Works really well.
answered 9 months ago
By
rwk1964
answer 3
According to Google's "Access maps offline" page found at:
https://support.google.com/gmm/answer/3246076

"The amount of map that you can make available offline will depend on the amount of storage on your device. If you have limited storage, making a new area available offline may replace your previously offlined maps. If you are offline for a long period, typically more than 14 days, or clear application data for Google Maps for mobile, your offlined maps will also be deleted."

So if you want to use it offline, be sure you have enough storage space available and save the maps less than 14 days before your journey !!
answered 11 months ago
By
TheRealPauper
answer 4
Download Copilot the free version in the Google Play store. It is a Full GPS with turn by turn navigation. The best free gps app. Google maps is good, but if you do not have a constant data connection, than you cannot use it. Make sure you download the maps via wifi connection on copilot before you use it.
answered 11 months ago
By
imkyle
answer 5
First you have to have a wifi connection and you load in Google maps the map sections of the areas that you are going to want to see in gps. Now in Google maps there is a feature that you can save that map to read in off line mode. So you would save all those map areas you want to use in GPS. Then when you are traveling and have no wifi access, you should be able to see where you are with your GPS using your downloaded maps.
answered 11 months ago
By
zydecoBoogie
answer 6
Yes you can in the Play Store but I will more than likely cost money.
answered 11 months ago
By
HisenseProductExpert
Question

Multi Window?

Wondering if this has the Multi Window feature like some of the Samsung tablets do?
asked 8 months ago
By
DDHolly
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
6 answers
Answers
answer 1
No it does not.
answered 8 months ago
By
BISIW
answer 2
yes
answered 8 months ago
By
frenchy46
answer 3
Yes it does, my husband has the Samsung Galaxy 2 tablet, and it functions the same way.
answered 8 months ago
By
artistmom
answer 4
No. That is a feature unique to Samsungs TouchWiz interface. This tablet is stock android.
answered 8 months ago
By
okamsrazor22
answer 5
No
answered 8 months ago
By
jph1313
answer 6
No
answered 8 months ago
By
HisenseProductExpert
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