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Looking for Answers about HISENSE Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA?

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Customer Questions & Answers for
HISENSE Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA

Hisense Sero 7 PRO is a 7", 1280 x 800 High Definition touchscreen powered by NVIDIA's Tegra 3 quad-core processor and runs Android 4.2 (Jelly Bean) Operating System.
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Product Details

Questions & Answers for HISENSE Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA

Question

where do send my tablet for warranty work

tablet will not come on even if you plug it in
asked 3 weeks, 2 days ago
By
fran
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
1 answer
Answers
answer 1
You need to contact the manufacturer- Hisense.
answered 3 weeks, 2 days ago
By
HisenseProductExpert
Question

I cannot turn on my tablet to find the serial number, is it on the back of my tablet?

I have a Hisense Sero 7 Pro
asked 1 week, 4 days ago
By
ISSA
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
1 answer
Answers
answer 1
It is on the side of the box and in the settings menu on the tablet. It is not on the back of the tablet.
answered 1 week, 2 days ago
By
HisenseProductExpert
Question

Warranty work

I had purchased a Hisense Sero 7 Pro tablet in June 2013 from Wal-Mart. It has been giving some problem now. When I turn it on, it make strange noise and the unit vibrates intermittently. The screen also shakes with blurred lines. I have submitted a service request thru Hisense-USA website several days ago. But I have not heard back yet. I have then sent an email and still no response. Finally, I tried to call Hisense USA but no one answered my call. I kept waiting for more than 10 minutes.

I am so disappointed by Hisense lack of response. Is there a Hisense service center in Houston, TX where I can take my unit for checking.

Thanks,
asked 2 weeks, 6 days ago
By
RK
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
1 answer
Answers
answer 1
Had the same problem and then it would shut off after a few minutes. It ends up if you carefully take the back cover off there is a small gray square that gets very hot and screws it up and eventually shuts off! So until I can take it back I have the cover off! And it works fine!
answered 2 days ago
By
Babes1978
Question

help me set a google acc

how do i add a new acc and what is home-37c2 help me set a acc.not sure how to get started please help
asked 9 months ago
By
may
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
2 answers
Answers
answer 1
I think you have two options...

Follow the prompts when you turn on your tablet. When you first turn it on it will ask you for your Google account info (username & password). If you don't have one, it will let you create one if you click on that option.

If you don't have a google account and can't create one on the Sero, you can go to any computer with internet access and go to Google and create a Google account. That will only take a few seconds and the website will help you create a Google username that no one else has and help you choose your own private password. Be sure to write down your Google account username and password that you create. After you have created your Google account on another computer, you can go back to your Sero, turn it on, and when it asks for your Google account info, simply put in the username and password that you wrote down while creating your Google account on another computer.

Here's a link to the page where you create a Google account:
https://accounts.google.com/SignUp

Hope this helps.
answered 8 months ago
By
StuGoo
answer 2
You can add additional accounts: Google, Facebook, etc., Under the accounts section of the setting menu.
answered 9 months ago
By
HisenseProductExpert
Question

Can you save pictures and videos on the SD Card?

Do pictures and videos taken with the hisense tablet's cameras go straight to the SD Card or Tablet memory? I'm thinking of getting this tablet very soon and since you can't move apps to the SD Card and the tablet only has 8GB I want to make sure that memory wont be an issue. Thanks.
asked 9 months ago
By
QnBee
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
2 answers
Answers
answer 1
Yes. It will save to the tablet, but... you can go into settings and have it imported and saved to the SD Card. I know what you mean about the space and slowing stuff down.
answered 9 months ago
By
JRCrickets
answer 2
Yes, the tablet can be configured this way. Go into the camera settings and select 'source' and set it to MicroSD Card.
answered 9 months ago
By
HisenseProductExpert
Question

Can I use an external dongle to access 3g or 4g mobile internet at my cottage?

asked 9 months ago
By
tiloup
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
2 answers
Answers
answer 1
NO, NO USB PORT FOR DONGLE, ONLY USB FOR DATE TRANSFER& MAYBE CHARGING SAW COOL YOUTUBE VIDEO --

http://www.youtube.com/watch?v=MaUGy1bAYVI&feature=player_detailpage
answered 9 months ago
By
REDNECKONIZE
answer 2
The best way to access the internet if WiFi is not available is to create a hotspot with your phone or using a 3g/4g modem that can create a gsm signal. A dongle would not work as far as I know.
answered 9 months ago
By
imkyle
Question

John

The question is still about GPS:
The Tablet can get GPS signal, after I typed in destination address, it' always stayed on calculation of the route. I only use GPS to set my current position.
asked 9 months ago
By
John
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
2 answers
Answers
answer 1
I had problems with my tablet getting a lock on GPS satellites - it either didn't work or the few times it did, it took forever. I wrote a review panning the device pending a replacement that works.
answered 6 months ago
By
WallyIsMyFriend
answer 2
Not sure what you are asking... The GPS receiver is a full on GPS receiver and it works without a wifi or cellular data connection. However, if you try to use Google Maps or other online mapping app without wifi, those apps won't work even though the GPS receiver is working, because those apps need a data connection. You can get apps that store maps on your device so that you don't need data while driving or hiking or sailing, etc. And, now, Google Maps lets you download and store map data for offline use, as well. Hope this answers your question.
answered 8 months ago
By
StuGoo
Question

How do u shut off the alarm.

I set the alarm but had to wait 5 min. for it to stop, couldn't figure out how to stop it. Stop laughing.
asked 9 months ago
By
cvd
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
2 answers
Answers
answer 1
When alarms go off in Android 4.x, there is usually a notification that appears in the upper left of your screen. If you swipe down from there, a pull down window drops that shows what app is triggering the alarm. Well designed apps will let you silence the notification right there. Sometimes you have to tap the app and go into the app to silence it. Hope that helps.
answered 8 months ago
By
StuGoo
answer 2
To turn off the alarm all you have to do is it the Volume Down button. :)
answered 9 months ago
By
HisenseProductExpert
Question

Are all features compatible for Australia

asked 10 months ago
By
Gymboots
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
2 answers
Answers
answer 1
Gymboots, I bought mine in the States, currently using it here in Germany with no problem. The power adapter is multi-voltage (100-240vac, 50/60Hz, automatic, US 2-prong plug, will need a physical adapter). All the 'Droid features/apps seem to be working fine although some of them want to be in German. I just redirect to the US site and all is well.
answered 7 months ago
By
AMCOMTom
answer 2
That is a tough question to answer as I have no idea what Australian guidelines would be. The Google Play Store could be the same as it is in the U.S. or it could work differently. You can select Australia as a country during initial setup, however I have no I idea what Apps may or may not work as it is a licensed Google devise primarily being Marketed in the U.S.
answered 10 months ago
By
HisenseTechSpecialist
Question

What kind of stylus will work with this tablet?

asked 9 months ago
By
OldThing
on Hisense Sero 7 Pro 7" Tablet Quad Core Processor with 8GB Memory, M470BSA
2 answers
Answers
answer 1
Don't need one not unless you just choose to use one. Which is one extra thing you have to worry about losing.
answered 9 months ago
By
JRCrickets
answer 2
Any stylus that works with a capacitive touch screen. Most stylus that are marketed toward tablets or iPads should work fine.
answered 9 months ago
By
HisenseProductExpert
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