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Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry

Customer Questions & Answers for
Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry

Monster has engineered the finest in mobile computing. The Monster M7 Tablet has the sleek look and quality craftsmanship that you have come to expect from Monster. Now, this is being brought to you at an incredible price. You can email, surf the Internet, read eBooks, view photos, play games, listen to music and watch HD video. With Google Play you can access thousands of applications with plenty of games, social media, and productivity tools to meet your needs. The Monster® M7 Tablet looks as cool as it works. Enjoy doing more with the Monster M7 Tablet.  
Customer Questions & Answers:
332 Questions
 | 
803 Answers
Overall Rating:
3.068 out of 5
3.1
out of
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Product Details

Questions & Answers for Monster Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry

Question

It is possible to watch movies from Netflix ?

asked 1 year, 9 months ago
By
23556
on Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry
2 answers
Answers
answer 1
Yes. Just download the Netflix app from Google Play.
answered 1 year, 5 months ago
By
GpaJack6
answer 2
Yes, just down load the application from Google Play store and sign in.
answered 1 year, 8 months ago
By
SuperDealHunter
Question

So does the charging end of the cord or on the tablet break?

So I keep seeing things about the charging port. What exactly breaks if it breaks? Does something inside the tablet break so it becomes unusable or does the cord get messed up so I just can use a new cord? I have plenty of Micro USB cords so I'm not concerned about that, but if the tablet itself would become broken, that's a different story.
asked 1 year, 3 months ago
By
Kelemvor
on Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry
13 answers
Answers
answer 1
It's a chance you take. It will either break or not. It took 5 weeks for ours to break. The port came out when I pulled out the charger. Did not use the charger it came with and it still happened. Was not because of carelessness. It's an issued with the tablet. A pain to get it resolved and just better to purchase something else.
answered 7 months ago
By
rtig
answer 2
I would not buy this tablet again, I don't recommend it either. My charging port (inside the tablet) broke and cannot be charged. I disagree with the statement that carelessness leads to this. My tablet was sitting on my nightstand charging, I then grabbed another one of my chargers and plugged in my phone and set that on top of the tablet. Doing so I bumped the cord going into my tablet (not even enough to move the tablet) and it sounded like it just popped. I didn't really think much about it as it wasn't loud or anything but in the morning when I went to use the tablet I tried to turn it on but it had no battery life left and died. I have not been able to charge it since.
I had the tablet about 6 months MAX.
The company is HORRIBLE, after many emails and phone calls (which generally is a machine recording that says they will call in the next 48 hours) and usually I end up calling at least 2-3 times before they call back (am waiting yet again after calling on 11/10/14 and 11/13/14.
I proved my purchase and sent everything back to them (on 9/8/14) and still do not have an answer or response from them.
Also if they said "If the issue with the tablets was user inflicted (damaged) or if we cannot locate an issue with the tablet itself; then you may be liable for a charge of $15+ (depending on the number of tablets) for the shipping and handling. We do not provide service for damaged units (however will provide a repair option) and apologize if this causes any inconveniences."
This is absolutely RIDICULOUS!! I would NEVER have bought this tablet if I knew the company was so horrible.
answered 7 months ago
By
psychocat0604
answer 3
It is not carelessness by the buyer. I bought this tablet and within 24 hours the charging port housing broke and recessed inside the tablet.
answered 7 months ago
By
MiniDoxie
answer 4
It is the port that is the issue. It is impossible for you to charge with any charger. We have had these tablet for months.... it will happen around 45-90 days. All of these people who are answering these questions have not had them long enough for this to happen, but it will!
answered 7 months ago
By
DisapointedMomma
answer 5
After reading reviews about the charge port, when I got my tablet I didn't use the charge cable that came with it. I used a charge cable I had from my old cell phone that is mini usb and it plugs in and out very easily and have no problems. The cable that comes with the tablet fits very tight so don't use it.
answered 8 months ago
By
sunshiner15
answer 6
Don't use that monster charging cable, the spikes or nubs at the end of the charging bracket is to long, I'm going to take a dremel tool and grind them down and see how it works on a old cellphone I have. I think that is the most problems with the charging port being pushed in and or ripped out.
answered 1 year, 2 months ago
By
Alienmenace
answer 7
In our tablet, the charging port broke in 3 days. On the tablet itself, it fell inside in table. So when you go the connect the cord, there is nothing to connect it to. The tablet now has an empty "hole".
answered 1 year, 3 months ago
By
frozen4now
answer 8
If you are tough on the unit when the cord is attached, I don't know of any tablet that can take that type treatment. The only reason the Ipad family is tougher is the cord and receptacle are wider at the junction and any shock or stretching is equalized a little better. Micr and mini connections can't stand too much rough treatment.
answered 1 year, 3 months ago
By
jlwjr1
answer 9
The charging port breaks off the mother board inside the tablet making it unable to be recharged.
answered 1 year, 3 months ago
By
3formeMommy
answer 10
Inside the tablet charger port pushes in, renders it unusable!
answered 1 year, 3 months ago
By
degrits
answer 11
The port caves in, and it's NOT due to user carelessness. I don't know if the problem has been corrected or not. It might not break until after the end of the short 15-day return period. Mine broke after, but fortunately it was within the extend holiday return period. I returned it and got a Tab 3 instead.
answered 1 year, 3 months ago
By
NicknameNotUsed
answer 12
I read the same comments, but they seem to have no foundation other than carelessness.

Just be careful when you charge it.
Do not push anything hard.
answered 1 year, 3 months ago
By
archimedes1691
answer 13
Acutally the tablet board is not securely attached to the tablet,it's too flexy.
answered 1 year, 3 months ago
By
Beakman
Question

Has anyone had this tablet working for more than a month?

I've been reading a lot of reviews, and even some of the positive reviews have negative reviews about the charging port, speakers, or something else breaking. Has anyone actually had this tablet without any problems for over a month?
asked 1 year, 5 months ago
By
BaNanja
on Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry
9 answers
Answers
answer 1
Yes, mine has worked fine for 2 months so far without any problems.
answered 4 months, 3 weeks ago
By
GoodBuy
answer 2
I have been using my M7 for over a year and have had no hardware or connector problems. I am careful when plugging or un-plugging the charge cable due to the issues others have had. I will say that the update process is difficult to manage, although it worked once. The Bluetooth must be the oldest version because it is also slow and very weak signal, often won't recognize headphones or speakers that were paired previously but now won't work. I have tried many times to move things to the SD card to save space but only a few apps can be moved. I now can not update the Google or the Android or Facebook because it tells me I don't have enough available space, and I have no music or pictures on my M7. Boy what a disappointment. I have purchased a Toshiba Chromebook and what a wonderful surprise, PLEASE go read about the Chromebook laptops, they are the new Must Have for all of us that are tired of all these problems and don't like Windows or Apple anything. I only use my M7 now to listen to Pandora with a Bluetooth wireless speaker. The speaker in the M7 is worthless. Another note that really disappoints me, I paid 69 bucks for mine, NOT ON SALE, this year Walmart has them on Black Friday SPECIAL SALE priced for 79 bucks. No wonder most people are shopping elsewhere. Don't know who the Management folk think they are fooling, but they lost me as a customer.
answered 7 months ago
By
buddygirl2011
answer 3
Mine is working well since I installed the manufacturer update, that solved the slouch performance.

Speakers, camera, and various ports work well.

I'm concerned about power connector failure and have been careful in that regard. I hope Monster works extra hard to address everyone's concerns. The walmart.com reviews could have been outstanding but for this one issue. I still believe it's a great tablet, one of my favorites.
answered 1 year, 5 months ago
By
Canopyfan2
answer 4
My son has had this since Christmas. He loves it; but yes one thing has broken on it and its the charging port.
answered 1 year, 5 months ago
By
Tellomex
answer 5
Bought 4 of them for christmas firs one broke 3 days after and the other one lasted until 1/19/14 the other 2 are so far so good.
answered 1 year, 5 months ago
By
tttdog
answer 6
NO... I bought two of these as Christmas presents.. within two weeks the charging port sunk into the units... I have sent both units in and am WAITING to see what happens... at this point I am sorry I didn't return them to Walmart for refunds...
answered 1 year, 5 months ago
By
nosyjme
answer 7
Yet another update! Last night (1/18/14) the charging port caved in on my husband's tablet. Before that happened, the tablet had just stopped charging. I had seen the bad reviews complaining about the charging port, but figured others were just mishandling their tablets. Well I know my husband's wasn't mishandled, and I truly now believe there's a manufacturing defect. I also had an M7, and the headphone jack had been acting iffy. Probably a sign of things to come. Otherwise we loved everything else about the tablets.

I thought the return period had already expired, but when I logged into my Walmart account last night I was able to print a return slip. Today I went to Walmart and returned them. Maybe they extended the return period on these because they know there's a problem that might take more than 15 days to happen.

Even though they were covered by Monster's warranty, I decided to return the tablets and get my money back while I could. I didn't want to be putzing around with warranty claims and probably having to ship the tablets to Monster. Currently there's no other tablet we're interested in. We might again consider Monster tablets if we feel confident they corrected the manufacturing defects, and repurchase if we haven't purchased another brand.
answered 1 year, 5 months ago
By
NicknameNotUsed
answer 8
I have to answer again. My husband also has one, and tonight his stopped charging properly. Nothing appears loose, but the cord has to be jiggled slightly to get the lightning bolt to appear on the battery icon. It's not the cord, because I tried my cord in his tablet, and the same thing happens. Now I'm wondering when it's going to happen to mine. I use mine more and charge it more often.
answered 1 year, 5 months ago
By
NicknameNotUsed
answer 9
I haven't had any problems. Maybe the people who broke their charging ports tried to connect it with the plug upside down, or didn't line it up properly. That's the only way I can see it happening.
answered 1 year, 5 months ago
By
NicknameNotUsed
Question

i s there a cover for this

asked 1 year, 5 months ago
By
blueridge78
on Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry
7 answers
Answers
answer 1
Try Ebay

http://www.ebay.com/itm/2-Universal-7-Inch-Tablet-Screen-Protector-/221343196735?pt=US_Tablet_eReader_Screen_Protectors&hash=item338915263f

screen protecotrs on ebay

7 inch universal tablet cartoon cases also hello kitty despicable me 2 and angry birds & spongebob

http://www.ebay.com/itm/221341844032?var=520257800734&ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649

Silicone backs
http://www.ebay.com/itm/321279906023?var=&ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2648
answered 1 year, 3 months ago
By
marymary2013
answer 2
no
answered 1 year, 5 months ago
By
Meema09
answer 3
Yes, here is one http://www.amazon.com/MONSTER-M7-Tablet-Case-UniGrip/dp/B00FAUAR1W or here is the one I am buying http://www.amazon.com/Evecase-SlimBook-Leather-HandStrap-Monster/dp/B00GD4FYDK/ref=pd_cp_pc_1
answered 1 year, 5 months ago
By
jRussman
answer 4
Yes, searches ebay , Monster M7
answered 1 year, 5 months ago
By
PTY507PA
answer 5
None specific for MM7 that I've found.

It has two cams so that's something to consider. And covers with elastic or rubber corner keepers might not work because of the placement of MM7's power button.

The universal covers that work best, as I tried them at Walmart, are the ones with a solid edge on only one side. The edge snugly keeps the tablet from moving but over time that will probably loosen up.

I'm currently using an M-Edge Latitude and I love it but the elastic keeper presses touches the power button. It hasn't been a problem but could be over time.
answered 1 year, 5 months ago
By
Canopyfan2
answer 6
I am using one that I bought for $10 from Amazon. I am certain they are available at Walmart. The screen protector was larger than the screen so, check that first. You may need to trim it before installing it.
answered 1 year, 5 months ago
By
GpaJack6
answer 7
Not included. Must buy as an addition.
answered 1 year, 5 months ago
By
an anonymous customer
Question

Can you use skype on this tablet?

asked 1 year, 3 months ago
By
hawkeye1
on Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry
7 answers
Answers
answer 1
Yes, you can use Skype using the front facing camera on the tablet. I also believe that Skype is one of the preloaded apps on the tablet.
answered 1 year, 3 months ago
By
ArmyPanda
answer 2
I think skype is preloaded on the tablet. I don't recommend skype anymore, I think they started charging and there are many apps that do the same thing for free including google hangouts and Tango. The front facing camera makes it very convenient for a video phone.
answered 1 year, 3 months ago
By
htrod01
answer 3
Skype is available on this tablet. You would have to download the app from Google Play. First update your firmware so your camera specs are improved. I use Skype all the time and it works great.
answered 1 year, 3 months ago
By
PEPione
answer 4
Yes, you can Skype on this tablet. It has both a forward and rear facing cameras. A headset would be useful but there is a mic built in so you could Skype without a headset if you like.
answered 1 year, 3 months ago
By
DadinCarolina
answer 5
A Skype app came preinstalled.
answered 1 year, 3 months ago
By
VaBhodi
answer 6
yes. Just go to the play store and type in skype. Skype for andriod will come up,then just find one you want to install.
answered 1 year, 3 months ago
By
onlinebuyer44
answer 7
Yes. In fact, it comes with the Skype app.
answered 1 year, 3 months ago
By
katillac
Question

I want to buy my daughter one of these tablets. Have they fixed the charging port. Her last tablet already had to be returned.

asked 1 year, 4 months ago
By
Kelsi
on Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry
7 answers
Answers
answer 1
Purchased our tablet in October... broken in Novemeber ... so NO, not fixed. Appearantly has to do with the actual CHARGER that you plug in... so you may want to find a different one. Monster tablets are only sold thru WALMART, I guess.
answered 7 months ago
By
beal8e
answer 2
No, not as of yet...I am returning two this next week because of that same issue. Go with kindle...
answered 1 year, 3 months ago
By
Sarael
answer 3
No they have not. Mine fell in last night.
answered 1 year, 3 months ago
By
rubbrduckie83
answer 4
No, they haven't. I bought this for my 10 year old grandson a little over a month ago and the charging port just pulled out this weekend.
answered 1 year, 4 months ago
By
cellslady
answer 5
NO THEY HAVE NOT!!! I bought 3 of them. We even tried different colors...not that it should matter. All 3 did the same thing in the first week!! Returned them all. Got the Filemate 2 and a HP.
answered 1 year, 4 months ago
By
JJLMZT
answer 6
This tablet has many issues, wish I had never bought it. It has a SD slot that doesn't work and therefore u will have storage problems. Insufficient space to download apps. Even after the mandatory update it still freezes and you have to reboot. Walmart won't take it back after 14 days. Its a joke..
Other problems as well...............
answered 1 year, 4 months ago
By
broxton
answer 7
Dear Customer,

There are not as many charging port issues as represented here. Because of that, there have been no hardware updates to these tablets.
answered 1 year, 4 months ago
By
MonsterTabletExpert
Question

where can i find a cover case?

asked 1 year, 3 months ago
By
sun
on Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry
7 answers
Answers
answer 1
Walmart has several that will fit, depends on what you want and what you will pay.
answered 1 year, 2 months ago
By
CommunityAnswer
answer 2
I got mine at Amazon. Fits really great. Nice and tight.
http://www.amazon.com/Evecase-SlimBook-Leather-HandStrap-Monster/dp/B00GD4FYDK/ref=cm_cr_pr_product_top
answered 1 year, 2 months ago
By
Alienmenace
answer 3
amazon has a few listed for the m7, search there.
answered 1 year, 3 months ago
By
skmt999
answer 4
If you just want a sleeve to keep it in, you can get that anywhere. If you want a leather type case that it will be in all the time with a flap that opens, you'll want to find one specifically for the M7. All tablets have the ports on the bottom in different places and since the M7 doesn't have the USB port in the center, it may get covered up by some cases. Also, the M7 has the speakers on the back so some cases have cutouts specifically for that.
answered 1 year, 3 months ago
By
Kelemvor
answer 5
I've found a few on eBay that are designed specifically for this tablet.

Here's one example:
http://www.ebay.com/itm/291016319256?_trksid=p2055119.m1438.l2649&ssPageName=STRK%3AMEBIDX%3AIT
answered 1 year, 3 months ago
By
Kelemvor
answer 6
Walmart is where I got mine.
answered 1 year, 3 months ago
By
suchaswhat
answer 7
Most 7 inch covers will work regardless of where you buy them. However, take note of the extra thickness of this unit and make sure you have good measurements of the ability of the cover to hold the unit.
answered 1 year, 3 months ago
By
jlwjr1
Question

Where can I get The Monster repaired? The plug where the charger cord goes is pushed in.

I live in southern California.
asked 1 year, 4 months ago
By
Beverly
on Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry
6 answers
Answers
answer 1
I suggest finding an experienced person who knows how to handle electronics and knows how to solder.
answered 1 year, 3 months ago
By
ArmyPanda
answer 2
Monster's customer service # is 888-853-4128 email is service@mymonstertablet.com

The address they gave us to ship our tablet to (we are having the same problem with the charger port) is
LTI Computer, Inc.
398 Lemon Creek Dr. Unit L
Walnut, CA 91789

I'm not sure if that's close to you, but at least it's in the same state. We are on the east coast.
answered 1 year, 4 months ago
By
claireb
answer 3
yes
answered 1 year, 4 months ago
By
elmany
answer 4
Try calling 888-853-4128

Monster Help desk
answered 1 year, 4 months ago
By
ResDog
answer 5
I would contact Monster on their website, mymonstertablet.com. If you click on FAQ, and then scroll WAY down to the bottom, there's email and phone # contact.
answered 1 year, 4 months ago
By
SWMamaCat
answer 6
Dear Customer,

Please send us an email at techsupport@esintl.com so we can further assist you.
answered 1 year, 4 months ago
By
MonsterTabletExpert
Question

is there a camera

is there a camera
asked 1 year, 5 months ago
By
cydni
on Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry
6 answers
Answers
answer 1
Yes!! It has 2 cameras one front for skyping and one on the back for taking regular pictures.
answered 1 year, 5 months ago
By
Workitgirl
answer 2
Yes a front and back camera
answered 1 year, 5 months ago
By
JJandRara
answer 3
yes
answered 1 year, 5 months ago
By
Meema09
answer 4
yes there is a camera, and the picture quality is good
answered 1 year, 5 months ago
By
MamaLoopsy
answer 5
Yes, Both sides
answered 1 year, 5 months ago
By
pamdewolf
answer 6
Yes, Front and back
answered 1 year, 5 months ago
By
Dogss55
Question

Does this tablet have a built in fm radio tuner?

asked 1 year, 3 months ago
By
j22
on Monster M7 7" Tablet 16GB Memory Dual Core, Candy Blueberry
6 answers
Answers
answer 1
While this tablet doesn't have a radio tuner, there are several Android apps which have lots of stations on them. The ones I use most are TuneIn Radio and IHeartRadio. If your favorite fm stations have websites, you can very well likely find out which app they're on at their home site.
answered 1 year, 3 months ago
By
johnetx
answer 2
No,it does not.
answered 1 year, 3 months ago
By
Beakman
answer 3
It does not have a built in radio tuner that I am aware of, but it does have Pandora and other apps that are similar. It also has a browser so that you can go to the radio station you like directly and listen to it. Most stations have an "online" presence where you can click on a button and listen in real time. Hope this helps.
answered 1 year, 3 months ago
By
htrod01
answer 4
It does not have a FM radio tuner.
answered 1 year, 3 months ago
By
DadinCarolina
answer 5
No
answered 1 year, 3 months ago
By
Daze1
answer 6
Dear Customer,

No, it does not have a built-in FM tuner.
answered 1 year, 3 months ago
By
MonsterTabletExpert
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