The side you place against your head is clearly marked. To do otherwise is when tangles may occur. The finer the hair,the lower the heat and time needed to curl. There are instructions included that are very easy to understand.
The product gets up to 400 degrees F, so remember, it is important to use a heat protectant to keep from damaging your hair. However, the heat and curl preference is up to you. The 8, 10, and 12 are seconds that your hair is kept in the iron. Meaning, you get a varied curl with each amount of time in. Also per setting. Just depends on how hard it is to curl your hair, maybe. You can place the unit anywhere along the strand of the hair to start the curl at that point. Make sure your hair is clean, smooth, and free of tangles. Then separate into small sections and follow the directions for the iron. As far as getting your hair stuck, I have. Because I did something incorrectly. The mechanism inside the iron detects there's a tangle and stops winding up your hair. It then reverses and goes into a neutral position so you can get your hair unstuck. If your wondering whether or not to buy it, I think it is a great investment if you curl your hair. I mean, I get mine done, it looks great. Half the time, and I still feel like I have arms left. And, it is ESPECIALLY nice if you're a person who fixes hair for other people for parties, dances, weddings, etc. All you do is separate and clamp, it does the rest of the work for you. If you're still hesitant, invite one of your close friends or relatives over as a "test dummy". :D
It you have long hair, that might happen, I have shoulder length hair and it happen a few times. But I was able to get it out, it's a very small chamber.
You don't place it against the head unless you want the curl to start at the scalp. You only put 1/2-1" width if hair so it doesn't get caught. I only caught mine one time the first time I used it and it was because I put too much in. It didn't pull my hair out. You try different heat temps. Start with the lowest and see if the curl holds and keep increasing it if you need too. You can always take it back if you don't like it.
I was concerned about that too. So far it hasn't happen. And I hope it won't happen. It's so easy to use and curls nice.
I had the same worries! However, the device has a way of detecting when you are trying to curl too much hair at a time, and if it's tangled before you clamp down and just won't accept the hair into the chamber until you use less hair or smooth it down.
The instructions state to use 1/2 to 1 inch sections at a time, and i found 1 inch sections worked fine for me (I Have fine, slightly wavy hair, if your hair is thicker, I'd start with a smaller section and go from there)
As far as the heat setting goes, I used the high setting right away and had no problems. The device times how long to leave your hair in the chamber (it depends on what type of curl you want, and the device has 3 settings).
I highly recommend this product!
If your hair gets stucks, wand stops right away, so you can untangle your hair. I find that if you use small amounts of hair , it works better
To prevent any tangling, it is important to ensure the opening of the curl chamber faces towards your head. In addition, ensure that hair is dry, cleaned and combed through. The Curl Secret has an anti-tangle feature that will also help prevent any tangling. The smart motor will sense resistance and stop rotation to allow the hair to be released so you can start again.
The instructions recommend that you start with straight hair, so I am not sure if the curler has issues if hair is wavy.
I have a little longer than shoulder length hair and did not have any issues with tangles. We tried on a friend with waist length hair and she did have 2 individual strands get caught once, but when we unplugged it, it came right out.
On the heat settings, I didn't have any issues with singing, but I would recommend at starting with the lower settings and working your way up. There are 2 heat settings and 3 time settings.
It happened to me. I realized I didn't read the directions carefully and was doing it wrong. Also, too thick of strand can jam it up. I have thick curly hair and learned smalker thinner strands work best. After my first attempt misshaps, I haven't had an issue with it jamming. Oh and I haven't singed my hair yet.