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Customer Questions & Answers for
Zoomer Zoomie Robot Dog

Introducing Zoomer's best friend, Zoomie! She's playful, funny and incredibly cute. Just like a real dog, you can teach her everything a puppy needs to know. Call Zoomie's name, teach her tricks and watch sweet hearts swell in her eyes when you rub her belly. This playful pup has four exclusive tricks that only she can perform. She's smart, too — this tri-lingual dog understands English, Spanish and French. She'll even follow your movements with her precious puppy eyes. Kids will love how Zoomie pup excitedly wags her tail and responds to commands. Take good care of her, and she may even give you kisses. Download the free iOS or Android training app, and teach your Zoomie toy how to lay down, roll over, play dead and more!
Customer Questions & Answers:
21 Questions
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67 Answers
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Product Details

Questions & Answers for Zoomer Zoomie Robot Dog

Question

can zoomer play on carpet

im thinking of getting it for my daughter but we have carpet so.... please let me know
asked 10 months ago
By
mamma
on Zoomie Robot Dog
7 answers
Answers
answer 1
Mamma, Indeed Zoomer will work on carpet, but he will be much faster on other surfaces. He will still easily respond to his Commands, but his movements on the ground will be slightly slower due to the thickness of the carpet.
answered 9 months ago
By
SpinMasterCustomerCare
answer 2
Our Zoomie has worked well on medium and deep pile carpet. Zoomie is quite light and for its size and weight has powerful motors.
answered 9 months ago
By
fakename13
answer 3
Yes
answered 9 months ago
By
reesecup63
answer 4
no problem works great anywhere
answered 10 months ago
By
grandmooo1
answer 5
Yes it does work on carpet. My grandson has one that he plays with on berber carpeting.
answered 10 months ago
By
pomderosa
answer 6
Yes but it has trouble getting over my rug to get onto the carpet.
answered 10 months ago
By
TheJFo
answer 7
Yes he runs anywhere
answered 10 months ago
By
Gmaw22
Question

Do I have to have wi-fi or internet at home to be able to use her? We dont have either but Id really like to buy her for my daughter

asked 10 months ago
By
Jenn
on Zoomie Robot Dog
6 answers
Answers
answer 1
USB cable included will need to be plugged into computerto charge Zoomie up.
answered 9 months ago
By
wal35111
answer 2
u just need USB to charge it.
answered 9 months ago
By
bowhunterman
answer 3
No... We have not had to plug it into the computer at all..
answered 9 months ago
By
HappySeattleMom
answer 4
No ... Zoomie needs to be charged (rechargeable battery) but no other needs.
answered 9 months ago
By
fakename13
answer 5
Yes you have to buy a adapter for the wall, one that fits iPhones work.
answered 9 months ago
By
reesecup63
answer 6
Hi Jenn,

What a great question! Not to worry, you won't need wi-fi or internet to use Zoomer.
answered 10 months ago
By
SpinMasterCustomerCare
Question

How long does it take for the zoomie to charge?

asked 9 months ago
By
Sky
on Zoomie Robot Dog
6 answers
Answers
answer 1
We have recharged it many times. I would say 30 minutes max.
answered 9 months ago
By
maxtempo
answer 2
1 hour
answered 9 months ago
By
wal35111
answer 3
It should be charged for 1 hour.
answered 9 months ago
By
Bugzyj
answer 4
15-20 mins. seems to run down in about the same
answered 9 months ago
By
bowhunterman
answer 5
It should take one hour to charge.
answered 9 months ago
By
Shellys022
answer 6
Great Question. Charge time is approximately 1 hour for both Zoomie and Zoomer and operating time ranges from 20-30 minutes. Please wait 10-15 minutes before recharging to let the internal battery cool down.
answered 9 months ago
By
SpinMasterCustomerCare
Question

What color is the zoomie? Pink or Purple?

asked 11 months ago
By
Ann
on Zoomie Robot Dog
5 answers
Answers
answer 1
There are 2 colors, Pink (which is a purplish/pink) and the purple.
answered 10 months ago
By
pomderosa
answer 2
zoomie is pink and white
answered 10 months ago
By
lumbeelumberton2345
answer 3
Zoomie is definitely Pink! Yeah! Super cute!
answered 10 months ago
By
KelleyDC23
answer 4
The Zoomer is pink. If you are looking for an all purple one, it is only sold at Target.
answered 11 months ago
By
Seaci
answer 5
Zoomie is pink spotted and is exclusive to Walmart. The purple Zoomer is only at toys r us.
answered 11 months ago
By
Jenluce
Question

Do two Zoomers react to each other, and are Zoomers larger than Zoomies?

asked 10 months ago
By
Chris
on Zoomie Robot Dog
4 answers
Answers
answer 1
I haven't tried to see if they react to each other, but they look to be the exact same size in person!
answered 9 months ago
By
My2lovies
answer 2
Yes they do and they are the same size.
answered 10 months ago
By
Gmaw22
answer 3
No, they do not interact with each other. That was a bit disappointing. The two are the same size.
answered 10 months ago
By
Lesamor
answer 4
Yes, they react to each other, in regards to parking, sniffing, playing.
NO, the Zommer is not larger than the Zoomie. They are both the SAME SIZE. I have purchased both.
answered 10 months ago
By
lumbeelumberton2345
Question

Does it work on carpet?

asked 11 months ago
By
sheava
on Zoomie Robot Dog
4 answers
Answers
answer 1
flat carpet; berber. Not shag or fluffy carpet
answered 10 months ago
By
lumbeelumberton2345
answer 2
yes, most carpet, berber, flat carpet. NOT the shag carpet so much. Works best on floors
answered 10 months ago
By
lumbeelumberton2345
answer 3
Yes, I have found Zoomer works on low pile carpet ... I think shag carpet would be a challenge for Zoomer and Zoomie ...
answered 10 months ago
By
KelleyDC23
answer 4
It worked on our carpet just fine but we do not have berber so I do not think it will work well with berber...
answered 11 months ago
By
Seaci
Question

Does Zoomie understad orders in Spanish? The box only said English and French.

asked 10 months ago
By
Jucamaro
on Zoomie Robot Dog
3 answers
Answers
answer 1
Excellent Point. Thanks for bringing this up. Every Zoomer is capable of communicating in 3 languages. English ( A ), French ( B ), and Spanish ( C ). The Box in Canada will state English/French whereas the Box in the USA will state English/Spanish. I really hope this information helps.
answered 9 months ago
By
SpinMasterCustomerCare
answer 2
Yes, Zoomie understands English, Spanish, and French
answered 9 months ago
By
fakename13
answer 3
Yes it does
answered 9 months ago
By
reesecup63
Question

In the ad one zoomie looks purple while the other look more pink. There is no option to select. Is there one color to chose from or two?

My little girl prefers pink if that is available.
asked 11 months ago
By
babe
on Zoomie Robot Dog
3 answers
Answers
answer 1
The pink is a purplish/pink, not a pastel pink. There is also supposed to be a purple. I chose the pink when I ordered mine.
answered 10 months ago
By
pomderosa
answer 2
Pink is definitely Zoomie's color ... super cute!
answered 10 months ago
By
KelleyDC23
answer 3
It is pink and white. There is an all purple one that is being sold at Target but the pink and white is cute.
answered 11 months ago
By
Seaci
Question

Is this made by the same company? or a zoomer knock off?

asked 11 months ago
By
bella
on Zoomie Robot Dog
3 answers
Answers
answer 1
same company. One is a boy (zoomer) and one is a girl (pink,zoomie). Then you have the limited edition purple
answered 10 months ago
By
lumbeelumberton2345
answer 2
according to the markeings on the box and the website, Zoomie is manufactured by the same Company ... Zoomie is not a knock-off, just exclsuive to Walmart and has her own set of programming unique to her personality ... super cute!
answered 10 months ago
By
KelleyDC23
answer 3
It is made from the same company as the Blk and White Zoomer.
answered 11 months ago
By
Seaci
Question

Are Zoomer and Zoomie essentially the same except for size? Do they perform the same tricks, etc.?

asked 10 months ago
By
TG
on Zoomie Robot Dog
3 answers
Answers
answer 1
http://www.toyrobotsreview.com/zoomie-robot-dog/
answered 10 months ago
By
TheJFo
answer 2
Zoomer and Zoomie are related, are the same size, and have the same number of tricks, but we have found that Zoomie has her own unique personality and seemingly 30% of the tricks she performs are different from Zoomer ... Zoomie can only be found at Walmart ...
answered 10 months ago
By
KelleyDC23
answer 3
Yes, they are EXACTLY the same size. Zoomie (girl) is the one that performs the extra tricks. Zoomie is the pink and white
answered 10 months ago
By
lumbeelumberton2345
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