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Most Recent Questions
Recent Question:
How much weight or what size tv can this fireplace (model #GRE1029) withstand?
Recent Question:
does this fireplace have a corner insert in the white color
Recent Question:
were do get fire glo gel fuel an is it expensive
Questions with Most Recent Answers

Customer Questions & Answers for
Generic Hearth Trends Westmount Infrared Stove Fireplace

Add a bit of class to your home this year. The Hearth Trends Westmount Infrared Stove Fireplace is the ideal addition to your home. This set features a traditional style that makes it complement most decor. With two heat settings and a variable flame effect, this fireplace will add a cozy aspect to any space. Create all the same comforting effects of a fire, but with out any of the hassle.
Customer Questions & Answers:
18 Questions
 | 
94 Answers
Overall Rating:
3.861 out of 5
3.9
out of
5
Product Details

Questions & Answers for Generic Hearth Trends Westmount Infrared Stove Fireplace

Question

do you plug it in

asked 9 months ago
By
art
on Hearth Trends Westmount Infrared Stove Fireplace
9 answers
Answers
answer 1
Yes
answered 8 months ago
By
gpass
answer 2
Yes
answered 8 months ago
By
Kimberly51
answer 3
It is an infrared heater, yes it plugs into a 110 outlet.
answered 8 months ago
By
Weezygw
answer 4
Yes
answered 8 months ago
By
Shoescat
answer 5
yes
answered 8 months ago
By
fasteddie2191
answer 6
yes it has a 110 volt cord without a prong.
answered 8 months ago
By
newtoswimming
answer 7
Yes. It needs an electrical outlet and does NOT run on batteries.
answered 8 months ago
By
CBK77
answer 8
Yes, you plug it into a 110 outlet
answered 9 months ago
By
JLeeSummers
answer 9
Yes, you must plug it into the wall.
answered 9 months ago
By
ula8
Question

does unit have a blower

asked 8 months ago
By
tommy
on Hearth Trends Westmount Infrared Stove Fireplace
8 answers
Answers
answer 1
Not really
answered 8 months ago
By
gpass
answer 2
Yes
answered 8 months ago
By
Kimberly51
answer 3
Yes, the heat blows from under the main body.you can see the black fan underneath but it blends in well.
answered 8 months ago
By
Weezygw
answer 4
Yes on the bottom
answered 8 months ago
By
Shoescat
answer 5
Yes
answered 8 months ago
By
Shoescat
answer 6
it blows air from the bottom 1/6 of the front of the unit to about 3 feet away (but it's probably 25-40 % better than non-infrared heaters in heating a room)
answered 8 months ago
By
fasteddie2191
answer 7
no the heat should be continuous but my unit keeps cutting off.
answered 8 months ago
By
newtoswimming
answer 8
Yes, the blower is underneath this unit which blows out hot air.
answered 8 months ago
By
CBK77
Question

Does the unit turn off automtically when the room is heated to a specific temperature? Does the unit have a timer or thermostat?

asked 9 months ago
By
Vort
on Hearth Trends Westmount Infrared Stove Fireplace
7 answers
Answers
answer 1
No
answered 8 months ago
By
gpass
answer 2
No
answered 8 months ago
By
Kimberly51
answer 3
No.
answered 8 months ago
By
Weezygw
answer 4
No timer. No auto. Stays on till you shut it off or it overheats which is often.
answered 8 months ago
By
Shoescat
answer 5
no the heat should run continuously but my unit keeps being triggered. you will have to shut it off manually.
answered 8 months ago
By
newtoswimming
answer 6
No, sadly this unit does not have any sort of thermostat or timer. It also doesn't shut off once the room is at a certain temp.
answered 8 months ago
By
CBK77
answer 7
No, there is no thermostat on the unit at all
answered 9 months ago
By
JLeeSummers
Question

Is the unit hot to the touch while operating?

asked 9 months ago
By
PAN
on Hearth Trends Westmount Infrared Stove Fireplace
7 answers
Answers
answer 1
No
answered 8 months ago
By
gpass
answer 2
Warm but not hot. Very safe.
answered 8 months ago
By
Kimberly51
answer 3
Not at all!
answered 8 months ago
By
Weezygw
answer 4
No not at all
answered 8 months ago
By
Shoescat
answer 5
no
answered 8 months ago
By
fasteddie2191
answer 6
no only on the bottom where the heat blows out from.
answered 8 months ago
By
newtoswimming
answer 7
No, it stays cool/warm to the touch while operating.
answered 9 months ago
By
CBK77
Question

Does this stay on all the time or have an internal timer?

asked 9 months ago
By
sweetie
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
Manually controlled. No timer or thermostat.
answered 8 months ago
By
gpass
answer 2
Stays on all the time
answered 8 months ago
By
Shoescat
answer 3
stays on either 900 or 1500 watts until it's turned off
answered 8 months ago
By
fasteddie2191
answer 4
you will have to turn the unit off manually.
answered 8 months ago
By
newtoswimming
answer 5
It stays on until you turn it off. It has no internal timer.
answered 8 months ago
By
CBK77
answer 6
This stays on all the time until you switch it to the off position. It doesn't include a timer
answered 9 months ago
By
JLeeSummers
Question

Can you use the flame without using the heat, #Ea1105 infared heater?

asked 9 months ago
By
Suzan
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
Yes, with low heat
answered 8 months ago
By
gpass
answer 2
Yes you can.
answered 8 months ago
By
Kimberly51
answer 3
Yes
answered 8 months ago
By
Weezygw
answer 4
yes my heat stopped working but the flame kept burning until I shut off the power switch.
answered 8 months ago
By
newtoswimming
answer 5
Yes, and there is also a dial where you can adjust the flame setting.
answered 9 months ago
By
JLeeSummers
answer 6
yes
answered 9 months ago
By
ula8
Question

Is this electric?

asked 9 months ago
By
Fick
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
Yes
answered 8 months ago
By
gpass
answer 2
Yes.
answered 8 months ago
By
Kimberly51
answer 3
Yes
answered 8 months ago
By
Weezygw
answer 4
yes you plug it in the wall 110v. no prong cord.
answered 8 months ago
By
newtoswimming
answer 5
yes
answered 9 months ago
By
JLeeSummers
answer 6
yes
answered 9 months ago
By
ula8
Question

Is the temp displayed somewhere on the heater?

asked 9 months ago
By
annie
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
No
answered 8 months ago
By
gpass
answer 2
no
answered 8 months ago
By
fasteddie2191
answer 3
no. you have a low position switch 900w. to use the high position switch 1500w. you have to turn on the low position switch plus the high position switch.
answered 8 months ago
By
newtoswimming
answer 4
No.
answered 8 months ago
By
CBK77
answer 5
No, the temp is not displayed anywhere, there are just two switches that you turn on. You flip one on for low and both of them on for high
answered 9 months ago
By
JLeeSummers
answer 6
no
answered 9 months ago
By
ula8
Question

Is it safe to close the heater' s door when the heater is ON, or should it be open everytime it is ON?

asked 8 months ago
By
John
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
No, it is safe to close the door when it is on
answered 8 months ago
By
pattyfed
answer 2
no reason to leave door open very safe
answered 8 months ago
By
Sassymay
answer 3
Hi John. The actual heating element is located in the slotted metal enclosure under the stove, below the door. Only a small amount of residual heat actually seeps into the area behind the door, so it's perfectly safe to operate with the door closed.
answered 8 months ago
By
Hardcorner
answer 4
Absolutely. Mine stays closed unless we are turning it on or off
answered 8 months ago
By
MLS76
answer 5
Yes, its designed to operate with the door closed.
answered 8 months ago
By
gpass
answer 6
The heat comes from under the fireplace. The heater's door is just there for looks.
answered 8 months ago
By
Aasteph31
Question

CAN YOU USE THIS HEATER ON A CARPETTED FLOOR

asked 9 months ago
By
TINA
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
Yes
answered 8 months ago
By
gpass
answer 2
Yes
answered 8 months ago
By
Kimberly51
answer 3
I called the company and they advised yes this heater can be used on a carpet. However I bought this with the intention of running it in my bedroom while I sleep so they advised I should probably get one witha with a thermostat so it will shut off when reaches a certain temp and come back on when needed. Thanks for everyone's answers
answered 8 months ago
By
TINAM37
answer 4
yes
answered 8 months ago
By
fasteddie2191
answer 5
no the heat blows from the bottom of unit. I put it up on a tv stand
answered 8 months ago
By
newtoswimming
answer 6
Yes, me and my family have been using it in our living room for about a week now on carpet, both with and without the heat on.
answered 8 months ago
By
CBK77
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