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Most Recent Questions
Recent Question:
Does this fireplace crackle and pop mimicking a real fireplace?
Recent Question:
Does this heater come with a remote control.
Recent Question:
Can this be used as a table top as well? If I don't want to mount it on the wall.
Recent Question:
Does this heater requires assembling?
Recent Question:
does it come in black, is it noisy, does it have a blower and rollers on bottom?
Questions with Most Recent Answers
Question:
is this heater available in 240 volt and does it have a blower
Question:
What type of plug do I need to plug fireplace into the wall?
Question:
Can you set the heater in a carpeted room or only on hard wood or tile?
Question:
What material is the fireplace made of?

Customer Questions & Answers for
Generic Hearth Trends Westmount Infrared Stove Fireplace

Add a bit of class to your home this year. The Hearth Trends Westmount Infrared Stove Fireplace is the ideal addition to your home. This set features a traditional style that makes it complement most decor. With two heat settings and a variable flame effect, this fireplace will add a cozy aspect to any space. Create all the same comforting effects of a fire, but with out any of the hassle.
Customer Questions & Answers:
18 Questions
 | 
94 Answers
Overall Rating:
3.861 out of 5
3.9
out of
5
Product Details

Questions & Answers for Generic Hearth Trends Westmount Infrared Stove Fireplace

Question

do you plug it in

asked 10 months ago
By
art
on Hearth Trends Westmount Infrared Stove Fireplace
9 answers
Answers
answer 1
Yes
answered 10 months ago
By
gpass
answer 2
Yes
answered 10 months ago
By
Kimberly51
answer 3
It is an infrared heater, yes it plugs into a 110 outlet.
answered 10 months ago
By
Weezygw
answer 4
Yes
answered 10 months ago
By
Shoescat
answer 5
yes
answered 10 months ago
By
fasteddie2191
answer 6
yes it has a 110 volt cord without a prong.
answered 10 months ago
By
newtoswimming
answer 7
Yes. It needs an electrical outlet and does NOT run on batteries.
answered 10 months ago
By
CBK77
answer 8
Yes, you plug it into a 110 outlet
answered 10 months ago
By
JLeeSummers
answer 9
Yes, you must plug it into the wall.
answered 10 months ago
By
ula8
Question

does unit have a blower

asked 10 months ago
By
tommy
on Hearth Trends Westmount Infrared Stove Fireplace
8 answers
Answers
answer 1
Not really
answered 10 months ago
By
gpass
answer 2
Yes
answered 10 months ago
By
Kimberly51
answer 3
Yes, the heat blows from under the main body.you can see the black fan underneath but it blends in well.
answered 10 months ago
By
Weezygw
answer 4
Yes on the bottom
answered 10 months ago
By
Shoescat
answer 5
Yes
answered 10 months ago
By
Shoescat
answer 6
it blows air from the bottom 1/6 of the front of the unit to about 3 feet away (but it's probably 25-40 % better than non-infrared heaters in heating a room)
answered 10 months ago
By
fasteddie2191
answer 7
no the heat should be continuous but my unit keeps cutting off.
answered 10 months ago
By
newtoswimming
answer 8
Yes, the blower is underneath this unit which blows out hot air.
answered 10 months ago
By
CBK77
Question

Does the unit turn off automtically when the room is heated to a specific temperature? Does the unit have a timer or thermostat?

asked 10 months ago
By
Vort
on Hearth Trends Westmount Infrared Stove Fireplace
7 answers
Answers
answer 1
No
answered 10 months ago
By
gpass
answer 2
No
answered 10 months ago
By
Kimberly51
answer 3
No.
answered 10 months ago
By
Weezygw
answer 4
No timer. No auto. Stays on till you shut it off or it overheats which is often.
answered 10 months ago
By
Shoescat
answer 5
no the heat should run continuously but my unit keeps being triggered. you will have to shut it off manually.
answered 10 months ago
By
newtoswimming
answer 6
No, sadly this unit does not have any sort of thermostat or timer. It also doesn't shut off once the room is at a certain temp.
answered 10 months ago
By
CBK77
answer 7
No, there is no thermostat on the unit at all
answered 10 months ago
By
JLeeSummers
Question

Is the unit hot to the touch while operating?

asked 10 months ago
By
PAN
on Hearth Trends Westmount Infrared Stove Fireplace
7 answers
Answers
answer 1
No
answered 10 months ago
By
gpass
answer 2
Warm but not hot. Very safe.
answered 10 months ago
By
Kimberly51
answer 3
Not at all!
answered 10 months ago
By
Weezygw
answer 4
No not at all
answered 10 months ago
By
Shoescat
answer 5
no
answered 10 months ago
By
fasteddie2191
answer 6
no only on the bottom where the heat blows out from.
answered 10 months ago
By
newtoswimming
answer 7
No, it stays cool/warm to the touch while operating.
answered 10 months ago
By
CBK77
Question

CAN YOU USE THIS HEATER ON A CARPETTED FLOOR

asked 10 months ago
By
TINA
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
Yes
answered 10 months ago
By
gpass
answer 2
Yes
answered 10 months ago
By
Kimberly51
answer 3
I called the company and they advised yes this heater can be used on a carpet. However I bought this with the intention of running it in my bedroom while I sleep so they advised I should probably get one witha with a thermostat so it will shut off when reaches a certain temp and come back on when needed. Thanks for everyone's answers
answered 10 months ago
By
TINAM37
answer 4
yes
answered 10 months ago
By
fasteddie2191
answer 5
no the heat blows from the bottom of unit. I put it up on a tv stand
answered 10 months ago
By
newtoswimming
answer 6
Yes, me and my family have been using it in our living room for about a week now on carpet, both with and without the heat on.
answered 10 months ago
By
CBK77
Question

Is it safe to close the heater' s door when the heater is ON, or should it be open everytime it is ON?

asked 10 months ago
By
John
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
No, it is safe to close the door when it is on
answered 9 months ago
By
pattyfed
answer 2
no reason to leave door open very safe
answered 10 months ago
By
Sassymay
answer 3
Hi John. The actual heating element is located in the slotted metal enclosure under the stove, below the door. Only a small amount of residual heat actually seeps into the area behind the door, so it's perfectly safe to operate with the door closed.
answered 10 months ago
By
Hardcorner
answer 4
Absolutely. Mine stays closed unless we are turning it on or off
answered 10 months ago
By
MLS76
answer 5
Yes, its designed to operate with the door closed.
answered 10 months ago
By
gpass
answer 6
The heat comes from under the fireplace. The heater's door is just there for looks.
answered 10 months ago
By
Aasteph31
Question

Does this stay on all the time or have an internal timer?

asked 10 months ago
By
sweetie
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
Manually controlled. No timer or thermostat.
answered 10 months ago
By
gpass
answer 2
Stays on all the time
answered 10 months ago
By
Shoescat
answer 3
stays on either 900 or 1500 watts until it's turned off
answered 10 months ago
By
fasteddie2191
answer 4
you will have to turn the unit off manually.
answered 10 months ago
By
newtoswimming
answer 5
It stays on until you turn it off. It has no internal timer.
answered 10 months ago
By
CBK77
answer 6
This stays on all the time until you switch it to the off position. It doesn't include a timer
answered 10 months ago
By
JLeeSummers
Question

How the switches work?

I know the first one is to turn it on, the 2nd fow low heat and the 3rd one?
Nothing happens when i turn the 1st and the 3rd together. No heat. Nothing. But when i turn the 1st and 2nd heat comes out. Or should i turn on all three together for high heat.
asked 10 months ago
By
Gio
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
Yes, you would use all three switches for high heat.
answered 9 months ago
By
pattyfed
answer 2
Fine
answered 10 months ago
By
gpass
answer 3
The 3rd switch is for high heat. You have to have the low heat switch and high heat switch both on for the high to work.
answered 10 months ago
By
Kimberly51
answer 4
Mine does the same thing, when I push the third button nothing.
answered 10 months ago
By
Weezygw
answer 5
In the instruction booklet it says...switch one just flame effect...switch two is low...switch three is high but only works when low and high switches are turned on together. So for low and flames switches one and two, for high and flames all three switches. Hope this helps.
answered 10 months ago
By
Shoescat
answer 6
the first one is power on, the second one is 900 watts of heat, the third one (combined with the second switch on) gives you 1500 watts of heat. Low may do it for a small 100-150 sq foot well insulated room (or with doors closed to keep the heat in). I wouldn't count on this for much more unless your central heat is turned up to 74 degrees (as mine is right now with this heater on)
answered 10 months ago
By
fasteddie2191
Question

Can you use the flame without using the heat, #Ea1105 infared heater?

asked 10 months ago
By
Suzan
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
Yes, with low heat
answered 10 months ago
By
gpass
answer 2
Yes you can.
answered 10 months ago
By
Kimberly51
answer 3
Yes
answered 10 months ago
By
Weezygw
answer 4
yes my heat stopped working but the flame kept burning until I shut off the power switch.
answered 10 months ago
By
newtoswimming
answer 5
Yes, and there is also a dial where you can adjust the flame setting.
answered 10 months ago
By
JLeeSummers
answer 6
yes
answered 10 months ago
By
ula8
Question

Is this electric?

asked 10 months ago
By
Fick
on Hearth Trends Westmount Infrared Stove Fireplace
6 answers
Answers
answer 1
Yes
answered 10 months ago
By
gpass
answer 2
Yes.
answered 10 months ago
By
Kimberly51
answer 3
Yes
answered 10 months ago
By
Weezygw
answer 4
yes you plug it in the wall 110v. no prong cord.
answered 10 months ago
By
newtoswimming
answer 5
yes
answered 10 months ago
By
JLeeSummers
answer 6
yes
answered 10 months ago
By
ula8
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