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Customer Questions & Answers for
RCA RCA 7" Tablet 8GB Memory

The RCA 7" Tablet is a simple and easy way to stay connected to the world while you are on the go. Watch movies or TV, surf the Internet, play games and much more with the Android 4.1 (Jelly Bean) Operating System.
Customer Questions & Answers:
263 Questions
 | 
632 Answers
Overall Rating:
2.278 out of 5
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Product Details

Questions & Answers for RCA RCA 7" Tablet 8GB Memory

Question

FIRST TIME USED SCREEN CRACKED

I BOUGHT MY 14 YR OLD GRANDSON A RCA 7 INCH SCREEN FOR XMAS HE OPENED IT AND TURNED IT ON WENT TO WIFI HAD THE INTERNET ON AND HIT IT WITH HIS THUMB USING IT AND THE SCREEN CRACKED HOW DO WE GET THE SCREEN REPLACED OR WHAT DO WE DO?
asked 2 months, 1 week ago
By
DIANA
on RCA 7" Tablet 8GB Memory
3 answers
Answers
answer 1
I had an issue with ours, I contacted Walmart.com and they were able to help. I have had no further issues since it has been replaced.
answered 2 months ago
By
blessedwithmybabies
answer 2
This has happened with my son's, we called RCA and they would replace it for $20. Just have to call the number. Hope this helps.
answered 2 months ago
By
Leaderof3
answer 3
I would suggest that you take it back if you still have the receipt., did you get the extended coverage?
answered 2 months, 1 week ago
By
angelks
Question

I need to know if this will play kids games. I will be purchasing 4 of them for children ages 7 to 11 and need to know if this will handle games.

asked 4 months ago
By
Wanda
on RCA 7" Tablet 8GB Memory
6 answers
Answers
answer 1
Yes it can.
answered 4 months ago
By
Butterflykitty2008
answer 2
Yes it will. I purchased three of them for my children 3-8 years old.
answered 4 months ago
By
Butterflykitty2008
answer 3
Yes. It is Android system. You can download games from Play Store.
answered 4 months ago
By
RCA Audio Video
answer 4
Hi Wanda - this has all of the games available in the Google App Store... go to the store online and see what game apps they have. They have a ton so I think this would be suitable for your children. Good luck! I hope that helps!

https://play.google.com/store/apps?hl=en
answered 4 months ago
By
TechSavvyMomOf3
answer 5
Absolutely. I even downloaded a Norton app that lets you set parental controls for this tablet. If there's any issue with space (Eight Gigs isn't an exceptionally large amount of memory, but it is pretty decent), you can pick up a cheap microSD card for each tablet for extra storage space. Honestly, though, it shouldn't be neccessary unless you plan on adding a TON of games to them :) I bought mine for my boyfriend's 12 year old son, and it's really worth the buy!
answered 4 months ago
By
PJC88
answer 6
Yes! Great children's apps in the play store.
answered 4 months ago
By
Raceytra
Question

Does this have a camera not webcam

asked 3 months, 1 week ago
By
babs
on RCA 7" Tablet 8GB Memory
6 answers
Answers
answer 1
The front facing camera is web cam.
answered 2 months, 4 weeks ago
By
Looper80
answer 2
It does have a camera to take pics with. they don't come out the greatest. Well that could be the kids and the way they take them. there is not a flash on it either that might have something to do with it. my son did tell me you can set it up with a flash but doesn't know how. It does also work as a webcam.
answered 3 months ago
By
chickenface30
answer 3
It only has a front facing camera, and its only 0.3 MP. Not exactly high quality for taking photos.
answered 3 months ago
By
Draco8500
answer 4
Low resolution on the front only. I guess it is for things like Skype, not for taking pictures.
answered 3 months ago
By
alwweb
answer 5
you can web cam with skype and facebook (which is coupled with skype)
answered 3 months ago
By
Kissy451
answer 6
The tablet has a front facing camera.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 3 months ago
By
RCA Audio Video
Question

how do i contact RCA my tablet will not come on and have only had it for one month

asked 2 months, 2 weeks ago
By
Carrie
on RCA 7" Tablet 8GB Memory
6 answers
Answers
answer 1
If you have only had for about a month I would contact Walmart.
answered 2 months ago
By
blessedwithmybabies
answer 2
RCA Tablets

For any questions or support concerning tablets, please contact:

Computing Tablets:

Phone: (800) 252- 6123
Web: http://rcatablets.com/help-desk/contact-support/

Mobile TV Tablets:

Phone: (866) 706-4367
answered 2 months, 1 week ago
By
Nellay
answer 3
You can contact RCA at support@rcatablets.com.

Make sure you press and hold the power button for 4~5 seconds until the RCA logo appears. The tablet can only be charged through the DC jack, not the USB port.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 2 months, 1 week ago
By
RCA Audio Video
answer 4
Good luck talking with someone...not the best customer service...actually, it's POOR. You can call them at 1-800-511-3180.
answered 2 months, 1 week ago
By
TWright321
answer 5
Carrie,
Be sure it is charged. Then hold the on button down for about 60 seconds and see if it comes on then. It also has a reset button on it refer to manual that came with it for details. Or call RCA their number should be in the manual.
answered 2 months, 1 week ago
By
xanman
answer 6
Their contact info is in the manual,I have used rcatablets.com but be warned,if it isn't a warranty problem they can sometimes be hard to deal with,I have had one bad experience out of 3 times contacting them. Your best bet since its been such a shirt time is deal with Walmart their customer service is the most top notch of any business I have ever dealt with in my 20 some years as a consumer.
answered 2 months, 2 weeks ago
By
johnnylaw21
Question

Do you need to download a security..like Norton?

asked 3 months, 2 weeks ago
By
DI
on RCA 7" Tablet 8GB Memory
6 answers
Answers
answer 1
Its recommended but not required. You can download AVG for free on Google Play and it serves the purpose of protecting the tablet from virus'.
answered 3 months ago
By
Draco8500
answer 2
No.

Antivirus programs are not needed and can't protect you from the bigger threat of theft of info. With Androids that's the issue. Look for a product that is called "Anti Theft" which Norton and McAfee are selling.

Take care to download apps from trusted creators with a lot of feedback at Google Play and Amazon.com App store. And when installing an app look at what you're authorizing access to on your tablet. It's best to do banking and financial data from one computer with good security.

The new Bluetooth version's claim to fame is that it doesn't take as much effort to 'pair' with another device. So there's a new threat. Make sure your tablets and phones are not communicating by sound or picture without your knowledge.
answered 3 months, 1 week ago
By
Canopyfan2
answer 3
Not if you are wi-fi ing.
answered 3 months, 1 week ago
By
Kissy451
answer 4
It would be a good idea to put antivirus on it. I do know that thru the Norton web site when you purchase it, it allows you to use you product key to download your antivirus on a certain number of other devices. If you already have a subscription to antivirus check to see if you can redownload your existing subscription to the tablet as well. They can get viruses and spy ware just like everything else.
answered 3 months, 1 week ago
By
mouse4u2nv75
answer 5
Not really. In SETTINGS, you can set preferences for screen security, passwords, device administration and credential storage (see page EN-13 in the manual that came with the tablet).
answered 3 months, 1 week ago
By
Lucie47
answer 6
Yes, the instructions are in the instructions for set up.
answered 3 months, 2 weeks ago
By
slowtowes
Question

Can you go on Facebook, Instagram, twitter, snap chat, or oovoo? Any social medias really.

asked 3 months, 2 weeks ago
By
Tori
on RCA 7" Tablet 8GB Memory
5 answers
Answers
answer 1
Yes, there is a app for those.. I downloaded facebook to my tablet yesterday.
answered 3 months, 2 weeks ago
By
iriseyesovermoon
answer 2
Yes you can. My kids use Facebook and twitter on there's :)
answered 3 months, 2 weeks ago
By
Alicia31
answer 3
Yes
answered 3 months, 2 weeks ago
By
Tisha111
answer 4
Not sure if you can go on all of those, but I do know you can go on Facebook, Twitter.
answered 3 months, 2 weeks ago
By
supermom2296
answer 5
My daughter and i use the span of those apps between us, Oovoo seemed to slow her down a little but facebook, twitter instagram all run smoothly even when running simultaneously.
answered 3 months, 2 weeks ago
By
MissieW
Question

How's the web cam quality? Grainy picture? Good for skype?

asked 3 months, 2 weeks ago
By
peacenike
on RCA 7" Tablet 8GB Memory
5 answers
Answers
answer 1
The quality is not the best. The camera is 0.3 MP so that pretty much tells you it is not great quiality, but serves the purpose for the use of skype or any video call app.
answered 3 months ago
By
Draco8500
answer 2
good for skyping
answered 3 months ago
By
Kissy451
answer 3
It's awful, if it is for the camera you are buying it, then you might consider another option.
answered 3 months, 1 week ago
By
MDeMexicali
answer 4
Yes, her pictures came out good for Skype. The camera is not the best but it works.
answered 3 months, 1 week ago
By
Yogi4700
answer 5
A little grainy...not the best pictures. Taking pictures was not the reason I purchased the device, so I'm okay with it.
answered 3 months, 2 weeks ago
By
Moneka212
Question

Can you read books on this tablet?

asked 3 months, 1 week ago
By
nella
on RCA 7" Tablet 8GB Memory
5 answers
Answers
answer 1
Yes! Simply download the Amazon Kindle app, sign in to your amazon account, and start reading :) !
answered 2 months, 1 week ago
By
Sparklesandpinklover01
answer 2
Yes, you can download the Kindle App (or your preferred reading app) from the Google Play Store.
answered 3 months ago
By
Draco8500
answer 3
chec out your google play store...there is kindle for sure...I have kindle
answered 3 months ago
By
Kissy451
answer 4
Sure, you can download the kindle app (or any other reader apps) from the play store.
answered 3 months, 1 week ago
By
tamara2418
answer 5
You can install any of the book reader apps from Google Play. These apps can be downloaded from Google Play. The Google Play App in pre-installed on the Tablet. Once you set up an account you can search, download and install apps and games.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 3 months, 1 week ago
By
RCA Audio Video
Question

Cracked Screen

I have 2 of these and one of the screens are cracked, where can I get a screen at or where can I get it fixed?
asked 3 months, 1 week ago
By
Milly
on RCA 7" Tablet 8GB Memory
5 answers
Answers
answer 1
www.rcatablets.com would probably be the place to start. These have a 1 year manufacturers limited warranty, but you may have to send it in.
answered 2 months, 4 weeks ago
By
Looper80
answer 2
Call the customer support center 1 855 475 9646 They repair it for $20 they will give you an address and ticket repair # where to send it, at your cost if not under warranty
answered 3 months ago
By
Nunya60
answer 3
Your best bet was to purchase the Walmart Product Care Plan as they have plans that include coverage for cracked screens because the Manufacturer (RCA) will not cover cracked screens. Your only option would be to locate a local service center in your area that would repair cracked tablet screens and pay for the repairs. RCA might even offer cracked screen repairs, at a cost to you.
answered 3 months ago
By
Draco8500
answer 4
if you purchased extended warranty, cal 1-800-WALMART, if not still call WALMART or go to www.rcatablets.com>you will be responsible for repairs....the company will let you know before they do anything...
answered 3 months ago
By
Kissy451
answer 5
You can contact RCA at support@rcatablets.com for repair/replacement options.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 3 months, 1 week ago
By
RCA Audio Video
Question

My son need more memory. What should we get

asked 3 months, 1 week ago
By
Mathgram
on RCA 7" Tablet 8GB Memory
5 answers
Answers
answer 1
I personally purchased a 16GB mini SD card for mine at Walmart for about $15, and it works perfectly!
answered 3 months ago
By
Draco8500
answer 2
I would look into getting
V7 8GB Micro SD (microSDHC) Memory Card with SD Adapter - 8 GB Class 4 Fast Speed
Model#: VAMSDH8GCL4R-1N
(292)
Storage Capacity: 8GB
Built-in security features
SD adapter
$6.76

OR
Dane Elec 32GB Micro SD Card with SD Adapter
Model#: DA-2IN1-32G-R
(153)
32GB Micro SD card
Tested under the most extreme conditions
Includes standard SD adapter
$25.29 (Walmart of course)
answered 3 months ago
By
Kissy451
answer 3
Buy SD Card
answered 3 months, 1 week ago
By
alec937
answer 4
get more RAM. Internal memory is poor. Try Kindle for a little more $$
answered 3 months, 1 week ago
By
wearedoomedinusa
answer 5
If he needs more memory to install programs and games then he's not going to be able to do that. Those types of files are usually limited to the 1GB of system memory and most Internet tablets under $150 are the same way.
answered 3 months, 1 week ago
By
Canopyfan2
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