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Most Recent Questions
Recent Question:
can you take pictures with this tablet
Recent Question:
Transferring pictures to Facebook
Recent Question:
can you connect a portable keyboard to this tablet
Questions with Most Recent Answers
RCA 7" Tablet 8GB Memory

Customer Questions & Answers for
RCA 7" Tablet 8GB Memory

The RCA 7" Tablet is a simple and easy way to stay connected to the world while you are on the go. Watch movies or TV, surf the Internet, play games and much more with the Android 4.1 (Jelly Bean) Operating System.
Customer Questions & Answers:
263 Questions
 | 
635 Answers
Overall Rating:
1.92 out of 5
1.9
out of
5
Product Details

Questions & Answers for RCA RCA 7" Tablet 8GB Memory

Question

How's the web cam quality? Grainy picture? Good for skype?

asked 9 months ago
By
peacenike
on RCA 7" Tablet 8GB Memory
5 answers
Answers
answer 1
The quality is not the best. The camera is 0.3 MP so that pretty much tells you it is not great quiality, but serves the purpose for the use of skype or any video call app.
answered 8 months ago
By
Draco8500
answer 2
good for skyping
answered 8 months ago
By
Kissy451
answer 3
It's awful, if it is for the camera you are buying it, then you might consider another option.
answered 8 months ago
By
MDeMexicali
answer 4
Yes, her pictures came out good for Skype. The camera is not the best but it works.
answered 8 months ago
By
Yogi4700
answer 5
A little grainy...not the best pictures. Taking pictures was not the reason I purchased the device, so I'm okay with it.
answered 9 months ago
By
Moneka212
Question

Cracked Screen

I have 2 of these and one of the screens are cracked, where can I get a screen at or where can I get it fixed?
asked 8 months ago
By
Milly
on RCA 7" Tablet 8GB Memory
5 answers
Answers
answer 1
www.rcatablets.com would probably be the place to start. These have a 1 year manufacturers limited warranty, but you may have to send it in.
answered 8 months ago
By
Looper80
answer 2
Call the customer support center 1 855 475 9646 They repair it for $20 they will give you an address and ticket repair # where to send it, at your cost if not under warranty
answered 8 months ago
By
Nunya60
answer 3
Your best bet was to purchase the Walmart Product Care Plan as they have plans that include coverage for cracked screens because the Manufacturer (RCA) will not cover cracked screens. Your only option would be to locate a local service center in your area that would repair cracked tablet screens and pay for the repairs. RCA might even offer cracked screen repairs, at a cost to you.
answered 8 months ago
By
Draco8500
answer 4
if you purchased extended warranty, cal 1-800-WALMART, if not still call WALMART or go to www.rcatablets.com>you will be responsible for repairs....the company will let you know before they do anything...
answered 8 months ago
By
Kissy451
answer 5
You can contact RCA at support@rcatablets.com for repair/replacement options.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 8 months ago
By
RCA Audio Video
Question

What is the product warranty that is included if any?

asked 9 months ago
By
Monicakf
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
The product warranty is 1 year parts and labor. This is included with the product at no additional costs and RCA does not require you to register the product. All you have to do is save your receipt. For more information you can visit www.rcatablets.com.
answered 9 months ago
By
RCA Audio Video
answer 2
2 years
answered 9 months ago
By
prophtess
answer 3
none
answered 9 months ago
By
Donna65738
answer 4
Not offered
answered 9 months ago
By
Meme25plus
Question

how to get the lock on screen to unlock??

how do i unlock it.
asked 9 months ago
By
pud
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
The power button on the side
answered 9 months ago
By
Nixxerelixir
answer 2
Press the padlock icon and when the three icons pop up (camera, google, and unlocked padlock) swipe towards the unlocked padlock.
answered 9 months ago
By
6twerps
answer 3
If you go into the settings the very first setting allows you to lock and unlock the rotating screen. Other than that the only lock i've noticed so far is the slider when you turn the tablet on or take it out of sleep
answered 9 months ago
By
MissieW
answer 4
You will need to touch and slide to the unlock symbol.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 9 months ago
By
RCA Audio Video
Question

My daughter put the kid mode on her tablet now it's frozen n no games are on it any more can not go to browse. What can I do to get out of kids mode?

asked 8 months ago
By
Kay
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
Not sure, but try Settings, Personal, Security
answered 8 months ago
By
Looper80
answer 2
Go to settings and unlock it. If that doesn't work go back to factory settings.
answered 8 months ago
By
Sosorry2
answer 3
try to delete some game apps from the setting tab....
answered 8 months ago
By
Kissy451
answer 4
You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.

For support you can visit the RCA website at www.RCAtablets.com or email RCA at support@rcatablets.com.
answered 8 months ago
By
RCA Audio Video
Question

Why cant my tablet be updated ever time it tries to update it says retry

asked 8 months ago
By
D
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
Your WiFi has timed out.check your connection and password
answered 7 months ago
By
ButtercupSarahCocoaIddyBi
answer 2
are you connected to the internet when updating?
can only update if connected to internet (wifi) at that time.
answered 7 months ago
By
Nellay
answer 3
Check your Wi-Fi connection,make sure its good,if it is try a reset using a tip of a paper clip on the button in the small hole on the back of the tablet then power back on,all files and apps will not be erased but the running programs and such will be closed down,the reset usually works with these issues,if it doesn't,try rcatablets.com and they might be able to provide you other options,but the reset should do the trick if your Wi-Fi is all good.
answered 7 months ago
By
johnnylaw21
answer 4
The server may be busy. You can continue to check for updates. The tablet will continue to work without the update. You can email RCA at support@rcatablets.com for help.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 8 months ago
By
RCA Audio Video
Question

can you hook a key board to it

asked 8 months ago
By
anna
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
I've been told yes. A Best Buy salesman told me his in-laws have the RCA and have hooked a USB keyboard (of course, with a mini-USB to USB connector)
answered 8 months ago
By
Looper80
answer 2
Yes you can.
answered 8 months ago
By
Shamare
answer 3
You sure can! :) I am typing on my wireless keyboard on mine right now actually.
answered 8 months ago
By
Draco8500
answer 4
You can connect a USB keyboard. You will need a micro USB adapter for the physical keyboard.
You will need to get the "Micro USB to USB Adapter" from a local electronics retailer or buy one online at www.rcatablets.com.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 8 months ago
By
RCA Audio Video
Question

can I sync this device to my desktop if so how

asked 8 months ago
By
missy
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
USB. Cable is included for sync
answered 7 months ago
By
ButtercupSarahCocoaIddyBi
answer 2
How do I connect to another device on my Network?

You can use a File Folder app (you will need to download from Google Play) to search for available media content on your network. You will have to allow sharing on the other devices you want to connect to, for example, if you want to connect to your desktop computer that is on your local network, then you must go into the settings on your computer to change the permission to allow for sharing (generally compatible with Windows Vista and above). Please contact your network administrator or a knowledgeable network technician to assist you in connecting to other devices.
answered 7 months ago
By
Nellay
answer 3
Easy way to use the micr USB on tablet to the standard or micro USB on computer or laptop,eBay is loaded with any kind of cable or adapter you can think of,that's the way I did it and the cable was 2 bucks and shipped mega fast and works perfect.
answered 7 months ago
By
johnnylaw21
answer 4
You can connect the tablet to the desktop using an USB cable. You can connect by USB using a miniUSB to USB adapter.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 8 months ago
By
RCA Audio Video
Question

where can i do the pay as you go for intrnet purpose. I don't have internet and really dont want a bill for interent.

asked 9 months ago
By
tee
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
buy your own router at wal mart
answered 9 months ago
By
prophtess
answer 2
Set up an account with maybe Gmail or yahoo, and then go to a place that has WiFi.
answered 9 months ago
By
ditch4me
answer 3
I use a hot spot from Truconnect Mobile which is on the Spring network. It is a prepaid service, no contract. It's $4.99/mo and $.04 per MB so I use it litely when I travel in my car and on my motorcycle.

Verizon, Sprint, AT&T, T-Mobile provide hot spots now, even if you don't have a cell phone with them. And pricing is as low as $35/mo depending how many GBs you'll use per month. Verizon has a prepaid plan and I think the others require a contract.

I still like Truconnect because I so far I haven't spent $35 in one month but if I do I'd switch. The point is there are many choices now.
answered 9 months ago
By
Canopyfan2
answer 4
The tablet is connected to internet via WiFi only.
answered 9 months ago
By
RCA Audio Video
Question

How can I tell if there is a AC Adapter issue for my Tablet (RCT6378W2)?

When I power up the Tablet the battery Icon is shown and then the Tablet shuts off within 10 seconds. As I mentioned above about the AC Adapter could it be the battery also? Please help
asked 8 months ago
By
SHEP
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
It I recommend that the tablet is never allowed to discharge the battery. Allowing the battery to completely deplete can result in permanent damage.Try placing on charger overnight. When you connect charger make sure the charging process has begun.
answered 7 months ago
By
ButtercupSarahCocoaIddyBi
answer 2
the issue can possible be the battery, but 9 out of 10 it's the adapter. Adapters are so easily available & affordable at most of your local stores(&Walmart of course) that I would suggest purchasing one & see if your problem disappear.
answered 7 months ago
By
Nellay
answer 3
This usually means your tablet is out of juice. Sometimes its a simple fix. First try to make sure the outlet you r plugging into is good,also try different things in the outlet .Next if outlet is good it is rare to have an issue with the power adapter but if it is not working on any outlet you try,try going into your local wWalmart with receipt and see if they can swap the adapter out of a new one for ya'thier customer service has always been amazing for me. If they won't go to rcatablets.com,they sell new home and car adapters for just 15 dollars,you can also get em off eBay for about half that but one I got off eBay ran extremely hot so I quit using it. Once you have a good adapter you should have no problem,but yeah,if you have no juice in the battery it won't stay on long enough to do anything,when you do get back on check your battery settings and screen settings and adjust them to get the most life out of each charge. Any other questions just ask me
answered 7 months ago
By
johnnylaw21
answer 4
Please contact RCA at support@rcatablets.com for troubleshooting help.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 8 months ago
By
RCA Audio Video
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