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Questions with Most Recent Answers
Question:
Does this devise come with a charger?
Question:
do you have to use the key board or can you take it offf
Question:
can I use a webcam with this tablet????
Question:
can a kid start playing games right a way or dont I have down load the games
RCA 7" Tablet 8GB Memory

Customer Questions & Answers for
RCA 7" Tablet 8GB Memory

The RCA 7" Tablet is a simple and easy way to stay connected to the world while you are on the go. Watch movies or TV, surf the Internet, play games and much more with the Android 4.1 (Jelly Bean) Operating System.
Customer Questions & Answers:
263 Questions
 | 
636 Answers
Overall Rating:
1.92 out of 5
1.9
out of
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Product Details

Questions & Answers for RCA RCA 7" Tablet 8GB Memory

Question

this tablet seems great on day1, but suddenly there is a padlock on the screen and I can't get the home screen back. What to do?

asked 10 months ago
By
Deb
on RCA 7" Tablet 8GB Memory
5 answers
Answers
answer 1
slide the padlock to the right and release.
answered 10 months ago
By
Looper80
answer 2
1-877-252-6873 RCA
answered 10 months ago
By
Kissy451
answer 3
Press the Reset button on the side. It restores back to factory settings. You know to slide it over to the side (the padlock)?!
answered 10 months ago
By
Jasenda
answer 4
You can touch and then slide the padlock to unlock.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 10 months ago
By
RCA Audio Video
answer 5
Hold the volume + key and the power key and you'll be able to reset the device.

Doing this will erase any data you had and will wipe the system memory.
answered 10 months ago
By
Canopyfan2
Question

Cracked Screen

I have 2 of these and one of the screens are cracked, where can I get a screen at or where can I get it fixed?
asked 10 months ago
By
Milly
on RCA 7" Tablet 8GB Memory
5 answers
Answers
answer 1
www.rcatablets.com would probably be the place to start. These have a 1 year manufacturers limited warranty, but you may have to send it in.
answered 10 months ago
By
Looper80
answer 2
Call the customer support center 1 855 475 9646 They repair it for $20 they will give you an address and ticket repair # where to send it, at your cost if not under warranty
answered 10 months ago
By
Nunya60
answer 3
Your best bet was to purchase the Walmart Product Care Plan as they have plans that include coverage for cracked screens because the Manufacturer (RCA) will not cover cracked screens. Your only option would be to locate a local service center in your area that would repair cracked tablet screens and pay for the repairs. RCA might even offer cracked screen repairs, at a cost to you.
answered 10 months ago
By
Draco8500
answer 4
if you purchased extended warranty, cal 1-800-WALMART, if not still call WALMART or go to www.rcatablets.com>you will be responsible for repairs....the company will let you know before they do anything...
answered 10 months ago
By
Kissy451
answer 5
You can contact RCA at support@rcatablets.com for repair/replacement options.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 10 months ago
By
RCA Audio Video
Question

how to get the lock on screen to unlock??

how do i unlock it.
asked 10 months ago
By
pud
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
The power button on the side
answered 10 months ago
By
Nixxerelixir
answer 2
Press the padlock icon and when the three icons pop up (camera, google, and unlocked padlock) swipe towards the unlocked padlock.
answered 10 months ago
By
6twerps
answer 3
If you go into the settings the very first setting allows you to lock and unlock the rotating screen. Other than that the only lock i've noticed so far is the slider when you turn the tablet on or take it out of sleep
answered 10 months ago
By
MissieW
answer 4
You will need to touch and slide to the unlock symbol.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 10 months ago
By
RCA Audio Video
Question

Can I get a new battery?

I have the RCA tablet and the battery is dead. do I take it back to walmart or do will someone send me a new battery?
asked 10 months ago
By
valarie
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
Consult your instructions on the service warranty.
answered 8 months ago
By
ButtercupSarahCocoaIddyBi
answer 2
tips to improve battery life
--dim screen brightness
--reduce screen timeout
--turn off wifi when not being used
--keep wifi off during sleep
--FORCE stopping apps when not in use(clear them out)
answered 9 months ago
By
Nellay
answer 3
Try to do the reset button, if this doesn't work take back to Walmart
answered 9 months ago
By
Dar123R
answer 4
The tablet has an internal rechargeable battery. You can contact RCA at support@rcatablets.com for help.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 10 months ago
By
RCA Audio Video
Question

my son put a password on his and dont remeber it so now he cant get into it, how do i get into it without the password ?

asked 10 months ago
By
termite123
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
Answer found on AskMeFast.com--- In order for you to reset the Tablet, you can follow the traditional reset of an Android device for this model.
1. Turn off the phone tablet
2. Press and hold power then the volume down.
3. Once you have an Android logo, release or let go of the buttons.
4. To select, use volume up and to navigate us volume down. Select Wipe Data/factory reset 5. Select reboot to restart the tablet. Once the tablet is up, all data are deleted and start downloading them manually and update. You can also perform reset on your tablet by Going to Settings then restore and reset then select reset and the device would automatically restart. If you mean by reset is to turn off and on the tablet, you just need to press and hold the power and select restart or turn off.
answered 10 months ago
By
Looper80
answer 2
Do like you do on regular computer do the forgot password and check the gmail...that is if you set it up for your son...if not you might have to call 1-877-252-6873 or www.rcatablets.com
answered 10 months ago
By
Kissy451
answer 3
Hold the volume+ key then hold the power button for about 5 seconds. This will bring up a prompt to follow. You have to follow the factory reset. All saved items will be deleted. This is the only way.
answered 10 months ago
By
Guitarman1990
answer 4
Go in and change the password.
answered 10 months ago
By
ldyfngr
Question

locked on RCA

It comes on and just displays RCA I have pushed reset button and it still does the same thing help please
asked 10 months ago
By
duhman
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
Plug in to AC power.

Hard start it by holding the volume + key then press and hold the power key together and wait several moments. At this point you can choose reboot, using the volume up and down key and press the power key. That will restart the unit.

If it fails to resume operation go thru the hard start again and this time choose factory reset which will wipe the tablet and return to new. You will lose all data. Before you do this step remove your microsd card if you added one.
answered 10 months ago
By
Canopyfan2
answer 2
Exchange it....it is defective...
answered 10 months ago
By
Kissy451
answer 3
I had the same problem when turned on for the first time. All I did was kept touching the screen & pushed the on/off button and it started working. If this doesn't help try this: www.RCAtablets.com
answered 10 months ago
By
Ambrmc2325
answer 4
You can Reset the Tablet by pushing the reset button which is located on the back of the Tablet.
You can also do a factory reset: (Make sure to power off the tablet completely, not just turning the screen off)
For the Single Core Android 4.1 follow the instructions in this link:
http://www.rcatablets.com/sites/rcatablet/files/Tablet%20recovery%20mode%20to%20wipe%20data%20Android%204.1.pdf

You can also do a factory reset: (Make sure to power off the tablet, not just turning the screen off)
For the Dual Core Android 4.2 follow the instructions in this link:
http://www.rcatablets.com/sites/rcatablet/files/Tablet%20recovery%20mode%20to%20wipe%20data%20Android%204.2.pdf

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 10 months ago
By
RCA Audio Video
Question

how do I down load flash player

asked 9 months ago
By
hil
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
This tablet was not designed to support flash player.
answered 8 months ago
By
ButtercupSarahCocoaIddyBi
answer 2
Go to play store. In the search box type in flash player. It will give you all the flash player apps.
answered 9 months ago
By
ceedas12
answer 3
For these tablets if its not on the Google play store it can be tricky,if its not on that and you go to the flash players website and can't download it from there then I don't know. Have you tried the Google play store?
answered 9 months ago
By
johnnylaw21
answer 4
The flash app is no longer available through the Google Play store, however you can download it through the Adobe website. You must follow the instructions given in the following link: http://forums.adobe.com/thread/1061194.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 9 months ago
By
RCA Audio Video
Question

How can I tell if there is a AC Adapter issue for my Tablet (RCT6378W2)?

When I power up the Tablet the battery Icon is shown and then the Tablet shuts off within 10 seconds. As I mentioned above about the AC Adapter could it be the battery also? Please help
asked 9 months ago
By
SHEP
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
It I recommend that the tablet is never allowed to discharge the battery. Allowing the battery to completely deplete can result in permanent damage.Try placing on charger overnight. When you connect charger make sure the charging process has begun.
answered 8 months ago
By
ButtercupSarahCocoaIddyBi
answer 2
the issue can possible be the battery, but 9 out of 10 it's the adapter. Adapters are so easily available & affordable at most of your local stores(&Walmart of course) that I would suggest purchasing one & see if your problem disappear.
answered 9 months ago
By
Nellay
answer 3
This usually means your tablet is out of juice. Sometimes its a simple fix. First try to make sure the outlet you r plugging into is good,also try different things in the outlet .Next if outlet is good it is rare to have an issue with the power adapter but if it is not working on any outlet you try,try going into your local wWalmart with receipt and see if they can swap the adapter out of a new one for ya'thier customer service has always been amazing for me. If they won't go to rcatablets.com,they sell new home and car adapters for just 15 dollars,you can also get em off eBay for about half that but one I got off eBay ran extremely hot so I quit using it. Once you have a good adapter you should have no problem,but yeah,if you have no juice in the battery it won't stay on long enough to do anything,when you do get back on check your battery settings and screen settings and adjust them to get the most life out of each charge. Any other questions just ask me
answered 9 months ago
By
johnnylaw21
answer 4
Please contact RCA at support@rcatablets.com for troubleshooting help.

You can visit the RCA Tablets Youtube channel for helpful video tutorials:
http://www.youtube.com/RCATablets.
For more information you can also visit the RCA website at www.RCAtablets.com.
answered 9 months ago
By
RCA Audio Video
Question

where can i do the pay as you go for intrnet purpose. I don't have internet and really dont want a bill for interent.

asked 11 months ago
By
tee
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
buy your own router at wal mart
answered 11 months ago
By
prophtess
answer 2
Set up an account with maybe Gmail or yahoo, and then go to a place that has WiFi.
answered 11 months ago
By
ditch4me
answer 3
I use a hot spot from Truconnect Mobile which is on the Spring network. It is a prepaid service, no contract. It's $4.99/mo and $.04 per MB so I use it litely when I travel in my car and on my motorcycle.

Verizon, Sprint, AT&T, T-Mobile provide hot spots now, even if you don't have a cell phone with them. And pricing is as low as $35/mo depending how many GBs you'll use per month. Verizon has a prepaid plan and I think the others require a contract.

I still like Truconnect because I so far I haven't spent $35 in one month but if I do I'd switch. The point is there are many choices now.
answered 11 months ago
By
Canopyfan2
answer 4
The tablet is connected to internet via WiFi only.
answered 11 months ago
By
RCA Audio Video
Question

can you download books to this tablet?

asked 11 months ago
By
LadyDi
on RCA 7" Tablet 8GB Memory
4 answers
Answers
answer 1
Yes you can.
answered 11 months ago
By
Butterflykitty2008
answer 2
Yes. You can download eBooks from Play Store.
answered 11 months ago
By
RCA Audio Video
answer 3
You can download the Kindle app (free) from the Google Play store and download your books there. I assume you're wondering about Kindle (Amazon) books?
answered 11 months ago
By
TechSavvyMomOf3
answer 4
If you were to download an eReader app from Play store, it would function as easily as any other android tablet would as an eReader :) I've had no issues downloading many different types of apps to this tablet, it's very versatile.
answered 11 months ago
By
PJC88
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