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Most Recent Questions
Recent Question:
are measurements correct •Dimensions: 45"L x 14.25"W x 20.5"H? 20.5" high??
Recent Question:
Does this item "Decor Flame Electric Firplace in Black" come with remote?
Recent Question:
What are the inside dimensions for the components space ?
Questions with Most Recent Answers
Question:
Does this product have any safety ratings? CSA? UL? ETL?
Question:
the measurements dont dd up onte secifications - what s the length?
Question:
is there glass in front of fireplace opening?

Customer Questions & Answers for
Better Homes and Gardens Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown

Create the perfect place for your TV with the Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown. This electric fireplace entertainment center will fit most flat panel TVs up to 45-inches and up to 100-pounds. The fireplace will heat up to 400-square-feet at 4,600-BTUs-per-hour. It has four flame level settings, including a no flame setting, too. It also has a 20-degree temperature control with sleep timer, and a remote control that allows you to change the fireplace settings from anywhere in the room. It features two side compartments that can be used to store media items, and the front features two shelves where you can store your cable box, DVD player, game players, or other items. The Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown comes with a one-year warranty.
Customer Questions & Answers:
94 Questions
 | 
251 Answers
Overall Rating:
4.656 out of 5
4.7
out of
5
Product Details

Questions & Answers for Better Homes and Gardens Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown

Question

can you have flame with no heat, what colors are used in the flame?

model bh53-084-899-02
asked 1 year, 2 months ago
By
scooter
on Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown
3 answers
Answers
answer 1
Yes you can have flame with no heat. And there is 3 flame heights or you can just have the logs glow like embers. The flames are orange and yellow.They are pretty realistic.
answered 1 year, 2 months ago
By
kay4551
answer 2
Flames with or without heat. Primarily orange with a touch 0f red and blue mixed in,
answered 1 year, 2 months ago
By
Trucker996
answer 3
Yes. The colors are orange and yellow. The "wood" glows as if it were real fire wood.
answered 1 year, 2 months ago
By
MrLightEyez
Question

Does the heater have a blower / fan on it?

asked 1 year, 1 month ago
By
BK
on Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown
7 answers
Answers
answer 1
yes it does.
answered 1 year, 1 month ago
By
leasl
answer 2
yes. Fan/heater operates when heat mode is on only. Unit can be used without heat and still get the fire view effects. When heat is not on, no fan will blow. Also, heat and fan are controlled by thermostat settings that you can change.
answered 1 year, 1 month ago
By
leasl
answer 3
Blower works until room reaches set temperature setting, there is and option to let it run continually
answered 1 year, 1 month ago
By
advrdv
answer 4
Yes, the heater does have a built-in blower/fan.
answered 1 year, 1 month ago
By
Mandy10
answer 5
yes
answered 1 year, 1 month ago
By
Pollypix
answer 6
Yes it does
answered 1 year, 1 month ago
By
RTLSR
answer 7
Yes one speed though
answered 1 year, 1 month ago
By
handyman55
Question

Can you view the fireplace without having the heat turned on? Is the wood real?

asked 1 year, 1 month ago
By
Debbie
on Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown
6 answers
Answers
answer 1
You can view the fireplace without the heat.
answered 1 year ago
By
Ilajean
answer 2
It's fibragated (sp?) wood but looks great. Yes, you can have the "fireplace" on without having the heat on.
answered 1 year ago
By
an anonymous customer
answer 3
FIREPLACE DOES FUNCTION WITH OR WITHOUT HEAT IN ALL THE FLAME LEVEL SETTINGS, SO YES YOU CAN VIEW THE FLAMES WITH NO HEAT.

THE WOOD IS SIMULATED WITH A VERY REAL LOOK.
answered 1 year, 1 month ago
By
leasl
answer 4
Yes you can and no the wood isn't real at least I dont think it is.
answered 1 year, 1 month ago
By
MidnightAngel
answer 5
YES YOU CAN . THE WOOD NOT REAL BUT IT LOOKS VERY NICE.
answered 1 year, 1 month ago
By
STEELERFANZ
answer 6
Wood is not real. It's an electric fireplace. I believe the heat can be turned off. There is a 20 degree temperature range (can be set somewhere between 65 and 85 degrees).
answered 1 year, 1 month ago
By
GreenLibra
Question

Does it need a two prong or 3 prong outlet?

Old house only has two prong.
asked 1 year, 1 month ago
By
Jise
on Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown
6 answers
Answers
answer 1
Two prongs.
answered 1 year ago
By
Ilajean
answer 2
This unit has a 3 prong plug
answered 1 year, 1 month ago
By
LASReviewer
answer 3
recommend you use a grounded three prong receptacle for safety. The unit ac plug is a three prong male. 120 volts
answered 1 year, 1 month ago
By
leasl
answer 4
3 prong
answered 1 year, 1 month ago
By
Lynver
answer 5
3 prong, I would suggest a 3 to 2 prong adapter to put on the end of the cord, just follow instructions to propery ground the plug. Very easy to do...
answered 1 year, 1 month ago
By
tcrs
answer 6
Yes it does have a 3 prong plug. Might be able to use those lil conversion plugs.
answered 1 year, 1 month ago
By
MidnightAngel
Question

Is the front glass or plastic?

asked 1 year, 2 months ago
By
Audrey
on Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown
5 answers
Answers
answer 1
Tempered glass
answered 1 year, 1 month ago
By
leasl
answer 2
The front is glass.
answered 1 year, 2 months ago
By
kay4551
answer 3
Tempered Glass
answered 1 year, 2 months ago
By
JoyfulHome
answer 4
Tempered glass
answered 1 year, 2 months ago
By
BentleysMom
answer 5
Glass
answered 1 year, 2 months ago
By
LORIMIL
Question

I dont see cut out for DVD or CABLE BOX cords, are there?

asked 1 year, 2 months ago
By
lana81
on Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown
5 answers
Answers
answer 1
Yes, cutout is not noticeable, located at bottom of compartmented shelf next to the shelf divider.
answered 1 year, 1 month ago
By
leasl
answer 2
There is a place for the cords. Not your usual cutout. It is more hidden.
answered 1 year, 2 months ago
By
kay4551
answer 3
Yes. It's built in to be hidden. It's really a vertical gap between where the units sit and the back of the stand.
answered 1 year, 2 months ago
By
JoyfulHome
answer 4
Yes, there are cutouts on the bottom of the shelf for cable management and then the board gets put on the back.
answered 1 year, 2 months ago
By
BentleysMom
answer 5
The back of the unit has an opening to allow cords to be pulled through.
answered 1 year, 2 months ago
By
emmasmom3
Question

does it plug into a regular wall outlet? Model BH53-084-899-02

asked 1 year, 1 month ago
By
roxie
on Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown
5 answers
Answers
answer 1
Yes.
answered 1 year ago
By
Ilajean
answer 2
Yup, just a regular wall outlet.
answered 1 year ago
By
an anonymous customer
answer 3
yes, standard 120 volt three prong wall outlet
answered 1 year, 1 month ago
By
leasl
answer 4
yes it does
answered 1 year, 1 month ago
By
PBPA
answer 5
Yes
answered 1 year, 1 month ago
By
celophane
Question

does this fireplace come with a remote

asked 1 year, 1 month ago
By
Debbie
on Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown
5 answers
Answers
answer 1
Yup, it comes with a tiny remote that works all features.
answered 1 year ago
By
an anonymous customer
answer 2
Yes, remote with battery included
answered 1 year, 1 month ago
By
leasl
answer 3
Yes it comes with a remote.
answered 1 year, 1 month ago
By
MidnightAngel
answer 4
Yes
answered 1 year, 1 month ago
By
sidekik2u
answer 5
Yes.
answered 1 year, 1 month ago
By
GreenLibra
Question

Does this require any type vent for the heater?

asked 1 year ago
By
da
on Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown
5 answers
Answers
answer 1
No, this fireplace is 100% electric with a blower. It does not require a vent for the heater.
answered 3 months ago
By
Consumer7808
answer 2
No, no vent is required.
answered 9 months ago
By
SashaTexas
answer 3
None needed.
answered 1 year ago
By
Louisville2
answer 4
No it does not! All you have to do is plug it in.
answered 1 year ago
By
Ilajean
answer 5
No, it doesn't.
answered 1 year ago
By
Gartie
Question

is there any assembly needed

i would like it assembled if any is needed have one on layaway and need to know so when i pick it up it will be done
asked 3 months, 2 weeks ago
By
terry
on Better Homes and Gardens Media Electric Fireplace Ashwood Road, Brown
5 answers
Answers
answer 1
This was an excellent purchase decision especially for the price. The fireplace was delivered as promised. It was 90% put together and only took about 45 minutes from open to full usage set up. It was very easy to put together and the directions were very clear. You just need to screw in the top self, add the shelving units and screw in the back panel.
answered 3 months ago
By
Consumer7808
answer 2
yes there is but most of it is a one piece unit you just have to basically put the shelvs on took me less than 30 min
answered 3 months, 1 week ago
By
paperboy38
answer 3
Ask the store where you pick it up. They might have someone to do it for you.
answered 3 months, 1 week ago
By
Tinnerjo
answer 4
Yes there is some, I'm 62 with a bad back, took it easy and fired it up in less than an hour.
answered 3 months, 1 week ago
By
swamprat13
answer 5
needs 2 people
answered 3 months, 1 week ago
By
mkxl
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