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Most Recent Questions
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Customer Questions & Answers for
Tracfone TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes

This clamshell phone from TracFone features a 2MP camera, external caller ID and hands-free speakerphone. It comes with double minutes for life.
Customer Questions & Answers:
76 Questions
 | 
73 Answers
Overall Rating:
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Product Details

Questions & Answers for Tracfone TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes

Question

I have the same plan on my present Trackphone..can I transfer my existing min. to this new track phone

asked 9 months ago
By
1speakingout
on TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes
2 answers
Answers
answer 1
Yes you can I just did it when I purchased this phone a few weeks ago. You have to call Tracfone and activate.
answered 8 months ago
By
Glennon
answer 2
Yes you can transfer your existing minutes, remaining airtime, and phone number.
answered 9 months ago
By
MJNC367
Question

is this the big and easy cell phone with big buttons

asked 11 months ago
By
janjan
on TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes
2 answers
Answers
answer 1
The buttons are very big.
answered 10 months ago
By
JanetSez
answer 2
The numberpads on the A392G are 1/2"wX3/8t. On the big easy the number pads are3/4wX3/8t. About the same the layout is about the same but there are some differences as to how you set things like ringtones and other things.
answered 10 months ago
By
OldManme
Question

button size

does this phone have large buttons like the TracFone Alcatel a382?
asked 10 months ago
By
Don
on TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes
2 answers
Answers
answer 1
yes it is very easy to use. the buttons are big enough for my legally blind husband to use.
answered 10 months ago
By
cyogirun
answer 2
The buttons are very big. The biggest buttons I have ever seen on a cell phone.
answered 10 months ago
By
JanetSez
Question

standby time per your description is up tp 11 days

my phone requures recharging aeter three days????
asked 7 months ago
By
larry
on TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes
2 answers
Answers
answer 1
Hi, after owning the same phone for 2 years I found out if you don't use the phone at all except for a few short phone calls here and there, then you get a long battery life. If you make frequent calls or use anything on the phone like games or even the calculator it will drastically cut down the battery life.
answered 6 months ago
By
Satxrebel2020
answer 2
This product includes a charger for replenishing the battery of the phone. Under ideal conditions and proper use this product has a standby charge of up to 11 days.
answered 7 months ago
By
CommunityAnswer
Question

Does this model ping off verizon towers. Is the code CDMA on the box

asked 5 months ago
By
coine
on TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes
2 answers
Answers
answer 1
NO, it is not CDMA, but GSM. The previous answer is incorrect.

It also states GSM on the box in a small square.

Lastly, the model number ending with G indicates that it's GSM. Look for a model number ending with C if you want a CDMA TracFone.
answered 2 months ago
By
TXTimbo
answer 2
This phone is a CDMA phone and will use Verizon towers for the connection.
answered 5 months ago
By
CommunityAnswer
Question

New Minutes every 3 months?

I don't understand, if you still have minutes do you still have to buy more every 3 months? If minutes are called "forever" why do you have to buy more? Confusing.
asked 5 months, 1 week ago
By
Duffy
on TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes
2 answers
Answers
answer 1
You keep the minutes for as long as you have them. They don't expire.
answered 3 months, 3 weeks ago
By
CommunityAnswer
answer 2
You don't have to buy minutes every 3 months. You pick up a time card whenever you need to get more time or service days.
answered 5 months, 1 week ago
By
OldManme
Question

Do I have to purchase minutes every three months?

asked 5 months, 1 week ago
By
Dave
on TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes
2 answers
Answers
answer 1
No, only when you need more service days.
answered 4 months ago
By
CommunityAnswer
answer 2
No. You only have to purchase minutes before you run out. I got started by buying 450 minutes (or so) that will last for one year. At that time they offered me 200 more minutes at a reduced rate but those minutes will only last three months (or thereabouts), so after doubling the minutes, ended up with 1300 minutes, 900 of which will be good for a year and the rest for the three months. Just buy more before you run out to keep your account active; that's the only restriction. I have a Tracfone account -- but Tracfone doesn't debit anything at all -- my credit card info is there only so that when I get ready to add minutes I call them and have minutes added instantly. You might prefer instead to buy minutes at a store.
answered 5 months ago
By
cddallas
Question

Want to know network provider Alcatel A392G has??

asked 7 months ago
By
Jimbo
on TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes
2 answers
Answers
answer 1
the G on the end usually means at&t towers.
answered 3 months ago
By
CaptDon
answer 2
According to the extended model # it operates on the AT&T wireless system.
answered 6 months ago
By
SandyR1
Question

can you use your current phone number

asked 10 months ago
By
ninney123
on TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes
2 answers
Answers
answer 1
yes
answered 10 months ago
By
JanetSez
answer 2
Yes, call tracfone and have it transferred
answered 10 months ago
By
OldManme
Question

Does this phone have simecard?

asked 5 months, 2 weeks ago
By
papaboyd
on TracFone Alcatel A392G Prepaid Cell Phone with Double Minutes
2 answers
Answers
answer 1
This product does not have a SIM card.
answered 4 months, 1 week ago
By
CommunityAnswer
answer 2
NO CARD
answered 5 months, 1 week ago
By
hobokengirl400
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