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Customer Questions & Answers for
Straight Talk Straight Talk ZTE Solar Z795G Prepaid Cell Phone

This Z795G Straight Talk Prepaid Cell Phone gives you the best features of a smartphone without the hassles of a long-term contract. It features a 4.5" touchscreen and 3G WiFi connectivity. A 5MP camera, GPS capabilities, a simple interface and a talk time of up to five hours make this Straight Talk Android phone one suitable for adults and kids alike. The included 4GB microSD card gives you plenty of room to store your favorite photos, videos, music and apps. It runs on Android 4.1 (Jelly Bean), and it is only compatible with the Straight Talk $45/30-Day Unlimited or $60/30-Day Unlimited International service plans.
Customer Questions & Answers:
25 Questions
 | 
35 Answers
Overall Rating:
2.114 out of 5
2.1
out of
5
Product Details

Questions & Answers for Straight Talk Straight Talk ZTE Solar Z795G Prepaid Cell Phone

Question

Where can I find a case for this phone? I've looked everywhere!

asked 10 months ago
By
Sharon
on Straight Talk ZTE Solar Z795G Prepaid Cell Phone
4 answers
Answers
answer 1
Ebay.com have several case's for sale
answered 8 months ago
By
willogan
answer 2
ebay has a bunch search for zte solar straight talk phone cover/skin/case
answered 9 months ago
By
twistboom
answer 3
Ebay has some listed but I ended up getting a majesty case off of Amazon; they have similar specs.
answered 9 months ago
By
Darkslayer
answer 4
These phones are still pretty new but Ebay especially is starting to carry everything but the batteries. Walmart probably won't generate the sales volume to carry accessories for these.
answered 10 months ago
By
rebel260
Question

What Carrier? Verizon, Sprint, At&T, or T Mobile?

asked 11 months ago
By
ChinaDoll
on Straight Talk ZTE Solar Z795G Prepaid Cell Phone
4 answers
Answers
answer 1
AT&T
answered 6 months ago
By
OldCityCollector
answer 2
AT&T and T-mobile
answered 9 months ago
By
brandon28
answer 3
AT&T Be advised that these phone have a micro SIM card and it's locked to the phone. If you're switching from another Straight Talk GSM phone, you'll have to deal with their tech support people at 1-877-430-2355 to get your number transferred. If you lose the SIM that came with the phone, they'll send a regular SIM card and you'll have to trim it down to fit.
answered 10 months ago
By
rebel260
answer 4
It's using the AT&T network.
answered 10 months ago
By
richardarr
Question

Which Network?

asked 11 months ago
By
chinaDoll
on Straight Talk ZTE Solar Z795G Prepaid Cell Phone
3 answers
Answers
answer 1
Z795G Solar is AT&T
Z796 Majesty is Verizon.
answered 8 months ago
By
rebel260
answer 2
Agreed, it's GSM running on AT&T.
answered 10 months ago
By
richardarr
answer 3
Rebranded TracFone (ATT?)
answered 10 months ago
By
TheRealCarminator
Question

Is there a warranty?

asked 7 months ago
By
em
on Straight Talk ZTE Solar Z795G Prepaid Cell Phone
3 answers
Answers
answer 1
Actually, there IS a warranty. All phones Straight Talk sell come with a one year limited warranty from the manufacturer and administered by Straight Talk (except Apple products as the one-year limited warranty is administered by Apple).

From their Terms and Conditions of Service:

How to obtain Warranty Service. To obtain warranty service from Straight Talk on a new or reconditioned phone or Straight Talk accessories purchased from Straight Talk or Wal-Mart, please contact Technical Support at 1-877-430-CELL (1-877-430-2355). If your problem cannot be resolved over the phone, our Straight Talk technicians will provide you with a Ticket Number, which you will use to send your phone and/or accessories to the designated Straight Talk Service Center for repair or replacement, at Straight Talk’s discretion.

Terms of Limited Warranty. Straight Talk warrants to you, the Customer, that your Straight Talk cellular phone (“Product”) is free from defects in material and workmanship that result in Product failure during normal usage, according to the following terms and conditions:

1. The limited warranty for the Product extends for one (1) year beginning on the date of the purchase of the Product.

2. The limited warranty extends only to the original purchaser (“Consumer”) of the Product and is not assignable or transferable to any subsequent purchaser/end-user.

3. The limited warranty extends only to Consumers who purchase the Product in its original packaging from an authorized dealer.

4. During the limited warranty period, Straight Talk will replace or repair, at Straight Talk’s sole option, any defective Products or parts (except as excluded below), or any Products or parts that will not properly operate for their intended use (except as excluded below) with new or refurbished replacement Products or parts if such replacement or repair is needed because of Product malfunction or failure during normal usage. Straight Talk may, at its sole discretion, replace the Product with a refurbished phone of the same model if available, or if not available, of a comparable model of phone. The limited warranty does not cover loss of personal information, passwords, contacts, music, ringtones, pictures, videos, applications or other content, memory cards, software, defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts. Straight Talk’s limit of liability under this limited warranty is the actual cash value of the Product at the time the Consumer returns the Product to Straight Talk for repair, determined by the price paid by the Consumer for the Product less a reasonable amount for usage. Straight Talk shall not be liable for any other losses or damages. These remedies are the Consumer’s exclusive remedies for breach of warranty.

5. Upon request from Straight Talk, the Consumer must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt.

6. The Consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable:

a) The Product has been subjected to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Straight Talk, including damage caused by shipping.

b) The Product has been damaged from external causes such as collision with an object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection to other products not recommended for interconnection by Straight Talk.

c) Straight Talk was not advised in writing by the Consumer of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period.

d) The Product serial number plate or the enhancement data code has been removed, defaced or altered.

e) The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Product.

f) The Product is outside of the one (1) year Limited Warranty period.

7. Straight Talk does not warrant uninterrupted or error-free operation of the Product or service. Straight Talk cannot and does not guarantee that your communications will be private or secure; it is illegal for unauthorized people to intercept your communications, but such interceptions can occur. If a problem develops during the limited warranty period, the Consumer shall contact Straight Talk Customer Care for repair or replacement processing of the Product. Straight Talk shall, at its discretion, provide a replacement product that may consist of a refurbished phone of the same model if available, or of a comparable model.

8. You (the Consumer) understand that the product may consist of refurbished equipment that contains used components, some of which have been reprocessed. The used components comply with Product performance and reliability specifications.

9. STRAIGHT TALK EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR USE. THE FOREGOING LIMITED WARRANTY IS THE CONSUMER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. STRAIGHT TALK SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF STRAIGHT TALK KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. STRAIGHT TALK SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED WARRANTY, LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS RETURNED FOR REPLACEMENT OR WARRANTY SERVICE OR FOR THE LOSS OR UNAUTHORIZED USE OF CUSTOMER PASSWORDS, PERSONAL INFORMATION, CONTACTS, PICTURES, VIDEOS, APPLICATIONS, MUSIC, RINGTONES OR OTHER CONTENT.

10. Some states do not allow the exclusion or limitation of incidental and consequential damages, so certain of the above limitations or exclusions may not apply to you (the Consumer). This limited warranty gives the Consumer specific legal rights and the Consumer may also have other rights which vary from state to state.

11. Straight Talk neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement.

12. This is the entire warranty between Straight Talk and the Consumer, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms.

13. This limited warranty allocates the risk of failure of the Product between the Consumer and Straight Talk. The allocation is recognized by the Consumer and is reflected in the purchase price.
answered 6 months ago
By
richardarr
answer 2
There is no warranty but Wal-mart offers there own warranty for extra. Please read online reviews before buying this phone.
answered 6 months ago
By
CommunityAnswer
answer 3
There is the 2 year accidental damage protection/warranty you can get with purchase from here or a walmart store
answered 7 months ago
By
brandon28
Question

how much internal memory does it have & how much of that is dedicated to just apps?

asked 11 months ago
By
jeff
on Straight Talk ZTE Solar Z795G Prepaid Cell Phone
2 answers
Answers
answer 1
4 gigs rom and 1 gig ram, of which about 700 megs is open for apps. Since it's Jelly Bean, you also can load quite few apps on the micro SD card or set the phone to use that as your main storage.

Better function yet in Jelly Bean is that you can disable the Google garbageware and save more memory yet.
answered 10 months ago
By
rebel260
answer 2
My phone came with 1GB internal Rom, and a 4gb micro SD Card
answered 10 months ago
By
TheRealCarminator
Question

DOES IT HAVE THE FRONT FACING CAMERA

asked 11 months ago
By
mzrob
on Straight Talk ZTE Solar Z795G Prepaid Cell Phone
2 answers
Answers
answer 1
No. Rear facing 5 megapixel with LED flash. If you want a front camera, you want the ZTE Z796 phone instead - but that one runs on Verizon so coverage is more limited.
answered 10 months ago
By
rebel260
answer 2
No, but It takes great pictures. It has panoramic, sepia, negative or normal. It also has different settings sports, night, beach ect.
answered 10 months ago
By
nealmom3
Question

will this phone take a 32g S D card?

asked 10 months ago
By
Scar
on Straight Talk ZTE Solar Z795G Prepaid Cell Phone
2 answers
Answers
answer 1
Micro SD card, yes. Better still, you can configure the phone to use it as the main storage.
answered 9 months ago
By
rebel260
answer 2
Yes it will
answered 9 months ago
By
Darkslayer
Question

your location,your exact zip code i s needed

I was told my new phone don't work due to I put in two zip codes,before I even purchased the phone you are asked your location to see if the phone will work in your zip code,as I did,but due to my mailing address zip code,my exact zip code where I live is different so I wanted to make sure it was going to work,and it said both would work,but I'm being told because I did this my phone can't work because I gave two zips,never heard of such a thing,as I have never had this problem before and if that's the case then why does all my other straight talk phones work in other zip codes,when I have never used them zips to see if the phones would work and they did,doesn't make any sense to me just saying.
asked 9 months ago
By
cat
on Straight Talk ZTE Solar Z795G Prepaid Cell Phone
2 answers
Answers
answer 1
Not quite sure what you're asking here. Just put in one ZIP and then go back and try the other one instead. If a tech support person told you this, then have them check one ZIP code and be done with it. As far as I know, they only need your ZIP code to check if AT&T has coverage there.
answered 9 months ago
By
rebel260
answer 2
I agree, cat. The ZIP code check function is difficult to understand both with Walmart and Straight Talk themselves. Part of it has to do with Straight Talk trying to keep secret what network each model phone uses because they want to determine what model they want to sell in what regions.

What I recommend to people, probably against Walmart and Straight Talk's wishes, is to focus on the network the specific phone model uses and then go to the network map on the carrier's website to get a better idea if the phone will work at a specific address.

For instance, this phone uses the AT&T network so I'd suggest to people to actually go to the network maps on the AT&T website to see what their native service looks like.

For AT&T, I'd tell people to use the "GoPhone" interactive map so they can see the approximate "native" coverage of this phone ...an actual address can be inserted and honed in on (copy-and-paste):

http://www.att.com/maps/wireless-coverage.html#fbid=KOsQx570q-S

If it was a Straight Talk phone that uses the Verizon network, I'd suggest they go to the Verizon interactive map on the Verizon website, etc., etc.
answered 9 months ago
By
richardarr
Question

Do it have a flash when taking picture?

asked 7 months ago
By
maui1957
on Straight Talk ZTE Solar Z795G Prepaid Cell Phone
2 answers
Answers
answer 1
yes it does have a flash...it actually took a great pic in the dark..you can choose flash or no flash easily
answered 7 months ago
By
apollo456
answer 2
yes
answered 7 months ago
By
brandon28
Question

What map does it work on, the blue or red map?

asked 4 months, 3 weeks ago
By
Vicki
on Straight Talk ZTE Solar Z795G Prepaid Cell Phone
2 answers
Answers
answer 1
It will work on the blue map.
answered 4 months, 3 weeks ago
By
CommunityAnswer
answer 2
Blue, it will use AT&T.

(for those who are wondering what this refers to, on each Straight Talk box in which each phone is packaged, there will be a small map of the U.S. --if the map is red, it signifies the phone will use the Verizon Wireless network. If the map is blue, it will use AT&T, Sprint, or T-Mobile.)
answered 4 months, 3 weeks ago
By
richardarr
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