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Most Recent Questions
Recent Question:
Is this only cold steam or both hot and cold?
Recent Question:
Is this a warm or cool mist vaporizer?
Recent Question:
can i get this without prescription
Recent Question:
Can this humidifier be put on the floor or a nightstand?
Recent Question:
Will this filter replace a HAC-504AW Filter A?
Questions with Most Recent Answers
Question:
Is this a warm or cool mist vaporizer?
Question:
Can this humidifier be put on the floor or a nightstand?
Question:
Is the filter supposed to sit in the water?
Question:
Will this filter replace a HAC-504AW Filter A?
Question:
Can this unit be filled from the top? If not is it a pain to remove and fill in a regular sink? Does it have a filter you have to replace?

Customer Questions & Answers for
PRO ProCare Cool Mist Humidifier

The ProCare Cool Mist Humidifier provides invisible moisture for everyday comfort, helping to return essential moisture to dry air. It provides two output settings and a one gallon water tank that runs up to 24 hours per filling.
Customer Questions & Answers:
15 Questions
 | 
30 Answers
Overall Rating:
2.143 out of 5
2.1
out of
5
Product Details

Questions & Answers for PRO ProCare Cool Mist Humidifier

Question

How do you clean the filter on a Pro Care humidifier?

We lost the instructions and can't find them on the internet. It is the small room size.
asked 10 months ago
By
Reddog
on ProCare Cool Mist Humidifier
3 answers
Answers
answer 1
Soak the filter in plain cold water for about an hour never use and chemical on it
answered 5 months, 1 week ago
By
VicksGuy33
answer 2
The filters are disposable.....
answered 6 months ago
By
that1girl2
answer 3
You don't clean the filter. You replace it.
answered 8 months ago
By
an anonymous customer
Question

Pro care cool mist humidifier cleaning etc PCCM-840

Did not receive a manual with this machine.
Did one come with it
What is the best way to clean.
How often does the big white filter need to be changed
The little piece for the water says 1 tomes a month
asked 10 months ago
By
M
on ProCare Cool Mist Humidifier
3 answers
Answers
answer 1
Filter needs to be replaced once a month. Clean the tray with some white vinegar, and the tank with one cap full of bleach and the rest water
answered 5 months, 1 week ago
By
VicksGuy33
answer 2
Mine came with a little instruction sheet. I clean the filter with vinegar, then rinse it with water. I never replace mine, just clean it, especially after it has not been used for awhile.
answered 6 months ago
By
hydromet
answer 3
Yes, one is supposed to come with the unit. Use a teaspoon of bleach in a water-filled tank, set for 20 min. Use white vinegar in the base, allow to set a while. I changed the filter after 1 month.
answered 7 months ago
By
joyslo
Question

Where can i get a replacement filter for this humidifier? i have searched 3 different Walmart stores and they do not have them.

asked 11 months ago
By
Gail
on ProCare Cool Mist Humidifier
3 answers
Answers
answer 1
Walmart, Ebay, and Amazon sell them you can even get it at Walmart.com and have it shipped to your local store for free
answered 5 months, 1 week ago
By
VicksGuy33
answer 2
We bought ours at Walmart when we got our humidifier and stocked up on them. Have you looked online? You can have them shipped to your local walmart for FREE!
answered 6 months ago
By
that1girl2
answer 3
Got mine at Walmart. some of the other PRocare filters do work in this unit. Check your manual if you have one. My new one had a different number but still fit inside, and worked ok.
answered 7 months ago
By
joyslo
Question

Is it working?

I went and bought this 2 nights ago. Did everything according to instructions, but, two days later, it has barely used half the water. Any thoughts would be appreciated. God bless.
asked 10 months ago
By
Me
on ProCare Cool Mist Humidifier
3 answers
Answers
answer 1
If the humidity level in your home is above a certain level it will not put out a lot of moisture if your home is below a certain level it will put out tons of moisture evaporative humidifiers like this one adjust themselves to the humidity levels in the room.
answered 5 months, 1 week ago
By
VicksGuy33
answer 2
On the underside of the tank, theres the spout that fits down into the water tray. I has like a plunger inside that you can push in with your finger a few times. Sometimes that helps it get started.
answered 7 months ago
By
joyslo
answer 3
my water tank barely lasts two full days and I use it in a room that is not very large.
answered 9 months ago
By
FairyGoldDust
Question

where do i buy pro care replacement filter PCWF813?

asked 10 months ago
By
Dee
on ProCare Cool Mist Humidifier
3 answers
Answers
answer 1
Walmart sells the filter for $5.00
answered 5 months, 1 week ago
By
VicksGuy33
answer 2
Walmart has them, at least in our town.
answered 7 months ago
By
joyslo
answer 3
so far the best place I have found is right here at Walmart.com
answered 9 months ago
By
FairyGoldDust
Question

water running out

Have cleaned and reassembled and now water runs out all over counter top,not sure where is coming from but complete counter is wet to the point it is running off on the floor,not sure what the problem is ???
asked 10 months ago
By
Ronny
on ProCare Cool Mist Humidifier
3 answers
Answers
answer 1
make sure the cap is on snug but not over tight hold over sink make sure no water is leaking, check filter make sure it is in completely flat inside of the tray, and most important make sure the water tank is on perfectly straight and that the water in the tank stops bubbling within a few seconds. If the tank alignment is off even the slightest bit the water spout will not be properly aligned with the water tray inside of the unit and the tank will NOT be able to stop dispensing water into the machine causing your flood.
answered 5 months, 1 week ago
By
VicksGuy33
answer 2
I had the exact same problem, at first - one gallon of water EVERYWHERE. You have to make very sure that the cap is screwed on straight. Mine wants to "cross-thread", so I have to make very certain that it is seated properly - completely screwed down all the way around. No problems since I figured this out.
answered 8 months ago
By
ARTEXASQT
answer 3
The same thing happened with my unit every time I used it. I am returning it to the store.
answered 9 months ago
By
Ofae
Question

Which way does the filter need to be?

The only thing the instruction manual says is make sure you have the filter inserted correctly? Well..... does that mean the spongy part needs to be to the front or to the back?
asked 10 months ago
By
Jenna
on ProCare Cool Mist Humidifier
3 answers
Answers
answer 1
Spongy part faces forward towards the front of the machine
answered 5 months, 1 week ago
By
VicksGuy33
answer 2
The spongy part needs to face toward the inside of the filter.
answered 6 months ago
By
hydromet
answer 3
I put the spongy part to the inside of the machine and the side that is more firm to the outside of the machine. The firm side catches the air when it first comes into the machine, gets dirty first and then the air passes through the softer side to be put back into the air. The firm side is easier to clean with a damp cloth each time the machine is filled.
answered 9 months ago
By
keywestflamingo
Question

is there only one way that the filter fits in the machine

asked 9 months ago
By
red
on ProCare Cool Mist Humidifier
3 answers
Answers
answer 1
The filter can be placed into the machine different ways not just one way
answered 5 months, 1 week ago
By
VicksGuy33
answer 2
I was puzzled by this too, but when I went to replace it after a month, Walmart didn't have that certain number, but a got another of a different number similar to it, and I can turn it either way inside the unit and it worked.
answered 7 months ago
By
joyslo
answer 3
It fits both ways but works best and is easy to clean with each fill when the firm side is to the back of the machine and the softer side to the front of the machine.
answered 9 months ago
By
keywestflamingo
Question

operating instructions?

asked 11 months ago
By
lily
on ProCare Cool Mist Humidifier
2 answers
Answers
answer 1
Fill the tank with cold water, wet the filter with cold water and place flat inside of tray, place the tank on machine perfectly straight so it seats properly, and select your speed high or low, replace filter once a month.
answered 5 months, 1 week ago
By
VicksGuy33
answer 2
You have to soak the filter for about 30 minutes; then replace it, while it is full of water. Fill and replace the tank, plug it in and turn it on.....DONE
answered 10 months ago
By
SunshineLady
Question

What filter do I need?

asked 11 months ago
By
Ania
on ProCare Cool Mist Humidifier
2 answers
Answers
answer 1
replacement filter PCWF813
answered 5 months, 1 week ago
By
VicksGuy33
answer 2
The instruction booklet says ~ replacement filter PCCM-840.
answered 10 months ago
By
SunshineLady
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