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Customer Questions & Answers for
Straight Talk Straight Talk WiFi Mobile HotSpot (3G)

The Straight Talk WiFi HotSpot allows you to enjoy wireless Internet while on the go. This innovative device requires no contract and can connect more than one device at a time to WiFi. Take it along to the local library or coffee shop for instant access to the Internet. With the Straight Talk mobile hotspot, there is no software to install. As many as five devices can be connected at the same time. It features a user-friendly interface and may be used with a laptop or tablet. There are no monthly fees or charges with the Straight Talk HotSpot (3G) and flexible data cards are available for purchase.
Customer Questions & Answers:
335 Questions
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690 Answers
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Product Details

Questions & Answers for Straight Talk Straight Talk WiFi Mobile HotSpot (3G)

Question

How many devices can use this at one time.

asked 1 year, 3 months ago
By
jimbo
on Straight Talk WiFi Mobile HotSpot (3G)
3 answers
Answers
answer 1
Do it work with at&t phone \net 10. Phone??
answered 1 year, 3 months ago
By
winnfield
answer 2
You can connect 5 devices at one time which sounds good but beware if they are into streaming video or youtube or downloading files. It can eat up that data card in a matter of hours, that's why I don't like these products. Better off going to McDonalds or somewhere they have free Wifi in those same couple of hours and save yourself an empty wallet due to expensive Data cards.
answered 1 year, 3 months ago
By
wurlitzer11
answer 3
According to the description, five.
answered 1 year, 3 months ago
By
richardarr
Question

Had the straight talk hotspot for a week,and it worked good for three days now I get a no dns server.Talked to people online,and did all they could do

They now tell me that it's the hotspot itself.Do you have any in stock to replace this one?
asked 1 year, 3 months ago
By
docrocky
on Straight Talk WiFi Mobile HotSpot (3G)
3 answers
Answers
answer 1
Same thing here, but I found out that when you see no DNS server your GB's are used up. I had a card on reserve, but it does not start up when you use up your data, it starts when the last data card expires. That needs to be fixed, though I was shocked at how fast I went through 1 GB. I just changed over from Verizon MiFi 2200 which is a slow unit, but I never used more than 2 GB a month. This unit is much faster and you can use up a lot of data in a short time. Stay away from Videos if you are trying to save money. If you use up your data you also will have to call StraightTalk to access your reserve, so putting a plan in reserve or having auto pay is not worth it for this unit. Just keep a card handy, so you can call when your internet stops.
answered 1 year, 3 months ago
By
GriffinsArk
answer 2
Are you using a VPN, router, or OpenDNS? How is your device configured? This device is available in select Walmart stores. Select a store based on the ones closest to you and input the the zip code on the Walmart.com web site. Keep trying until you locate the device.

I hope this helps!
answered 1 year, 3 months ago
By
Hopefull311
answer 3
I'm not a Walmart employee but if you are within the 15-day exchange period, you can take it to a Walmart store to exchange even if you purchased it online.

It appears to be currently available online and I see that many Walmart stores have them in stock.
answered 1 year, 3 months ago
By
richardarr
Question

is $45 unlimited card unlimited ?

asked 1 year, 3 months ago
By
thosmason
on Straight Talk WiFi Mobile HotSpot (3G)
3 answers
Answers
answer 1
Where are you seeing a $45 card that says unlimited for 60-days that works on this device? None of the cards for this device will say "unlimited." I don't see any card for this hotspot priced at $45 ...?

Again, the $45 Unlimited card is for PHONES only and will provide unlimited access to the web but the speed will be throttled back when 2.5 GB is reached. It will NOT work with this hotspot.
answered 1 year, 3 months ago
By
richardarr
answer 2
I don't know. I bought the $15 for a months service. Don't use it that much to find out if I will run out. The $45 is for 60 days, and it it says unlimited, it should be so.
answered 1 year, 3 months ago
By
Socializing2013
answer 3
The $45 Unlimited service card does not apply to this device. The $45 Unlimited card is for phones only.

This device will use service cards dedicated to this device only. They are:

1. $15 for 1 GB which must be used within 30 days
2. $25 for 2 GB which must be used within 30 days
3. $40 for 4 GB which must be used within 60 days
4. $50 for 5 GB which must be used within 60 days
5. $75 for 7 GB which must be used within 60 days

You are prepaying (in advance) for a set amount of data. Unfortunately, there is no option for unlimited data.
answered 1 year, 3 months ago
By
richardarr
Question

Can this device be hooked up to a desktop computer for internet use?

asked 1 year, 2 months ago
By
Benita
on Straight Talk WiFi Mobile HotSpot (3G)
3 answers
Answers
answer 1
Benita, my apologies for maybe being too confusing.

booggerman is correct. However, you have to make sure that your desktop is configured to accept a wireless signal. That's where my prior post comes into play.

Most desktops nowadays are configured to have wireless LAN and if you know yours does, then all is well. I was just thinking of the less expensive or older desktops. Sorry.
answered 1 year, 2 months ago
By
richardarr
answer 2
Wirelassly yes
answered 1 year, 2 months ago
By
booggerman
answer 3
Yes, but you will have to have an adapter. You may or may not already have one on your tower.

If not, it can either be an expansion card which will fit into an expansion slot ...similar to this (copy-and-paste):

http://www.walmart.com/ip/strong-Edimax-strong-EW-7722In-300Mbps-Wireless-N-PCI-Adapter/24262913

OR

You can use a USB adapter which some do not think are as effective as an actual expansion card. I've used them but at a rather short distances and have not had a problem. However, a USB plug-in adapter is much easier to use and to transfer to computer to computer as it just plugs into a USB slot:

http://www.walmart.com/ip/IOGear-GWU625-Wireless-N-USB-Adapter/15522265

What these adapters are doing is allowing your desktop computer to receive a wifi signal (wireless) similar to what your laptop has. They will make it possible for your desktop to get on the internet wirelessly.
answered 1 year, 2 months ago
By
richardarr
Question

Which cell system does this use---Verizon, Sprint, or ATT?

asked 1 year, 1 month ago
By
jess
on Straight Talk WiFi Mobile HotSpot (3G)
3 answers
Answers
answer 1
This product uses CDMA so the carrier network will likely be Verizon or Sprint.
answered 4 months, 2 weeks ago
By
CommunityAnswer
answer 2
Verizon.
answered 1 year ago
By
nashvilleguy37
answer 3
It will use the Verizon native network (native coverage only).

Use the Verizon coverage map to pinpoint coverage for specific locations (copy-and-paste):

http://vzwmap.verizonwireless.com/dotcom/coveragelocator/

The easiest way to see NATIVE coverage is to check the "Prepaid" button and the areas shaded in purple will be Verizon native coverage.
answered 1 year, 1 month ago
By
richardarr
Question

Do the cards expire?

I've used the internet on the go unit from walmart and the units do not expire. Do these expire if I do not use them?
asked 1 year, 1 month ago
By
FredMN
on Straight Talk WiFi Mobile HotSpot (3G)
3 answers
Answers
answer 1
Yes 30 days from the time you activate it
answered 4 months, 2 weeks ago
By
CommunityAnswer
answer 2
Well, since you wont be able to activate the cards or device, dont worry!
answered 1 year ago
By
MicaSavy
answer 3
Unfortunately, unlike Walmart's Internet On the Go, the service cards used by the Straight Talk Hotspot WILL expire.

The 1 and 2 GB cards expire in 30-days and the 4, 5, and 7 GB service cards expire in 60-days.
answered 1 year, 1 month ago
By
richardarr
Question

regarding mobile spot

So in reading your answer, I take it that the activation never ends it is just the data cards that expire. Is that correct? So I never have to reactivate it, just buy more cards if they have expired? Thanks
asked 1 year, 1 month ago
By
mustang
on Straight Talk WiFi Mobile HotSpot (3G)
3 answers
Answers
answer 1
There actually is no "one-time activation fee." You never have to pay activation fees of any kind with Straight Talk.

You may have to "re-activate" if you let service lapse and you have a new card to apply (or add service directly through Straight Talk) but it is a very quick and easy process that you can do on the internet (if you have other internet access) or on the phone with a representative.
answered 11 months ago
By
richardarr
answer 2
Yes. The best I can tell is once you have been assigned a number (to the wifi), you will have it until you deactivate the device.
answered 1 year ago
By
nashvilleguy37
answer 3
The activation fee is a one-time fee. After that, you just have to keep buying monthly cards.
answered 1 year ago
By
CommunityAnswer
Question

what is the coverage area

asked 1 year ago
By
bigruss
on Straight Talk WiFi Mobile HotSpot (3G)
3 answers
Answers
answer 1
The coverage area for the Straight Talk WiFi Mobile HotSpot (3G) is Verizon and Sprint data coverage areas.
answered 1 year ago
By
CommunityAnswer
answer 2
Works mostly on Verizon or Sprint service. Works on Verizon's network for me.
answered 1 year ago
By
ncboy1982
answer 3
Verizon 3G coverage.
answered 1 year ago
By
therealscoop01
Question

Will this Straight Talk HotSpot work on my table top PC?

asked 1 year ago
By
dollady
on Straight Talk WiFi Mobile HotSpot (3G)
3 answers
Answers
answer 1
This will work with any computer that has wireless capabilities.
answered 11 months ago
By
CommunityAnswer
answer 2
Yes, as long as you can access through wifi like a laptop. You can not connect through the USB for Internet, it is only for charging.
answered 1 year ago
By
ncboy1982
answer 3
Your desktop needs the ability to wirelessly connect to the internet using wifi. You may have one built in but if not, you can either install a PCI adapter or, the simplest way is to use a USB wifi adapter that plugs into one of your USB ports.

Here's an example of a USB adapter ($25.44) but there are others that have the antenna built in too at a variety of prices (copy-and-paste):

http://www.walmart.com/ip/Premiertek-PowerLink-Wireless-802.11b-g-n-USB-2.0-Adapter/16480821?

Again, your PC may already have an adapter installed in a PCI slot if it is a newer desktop model.
answered 1 year ago
By
richardarr
Question

Does a data card come with the hotspot device? or do I have to purchace a card to get started?

asked 1 year ago
By
Bob
on Straight Talk WiFi Mobile HotSpot (3G)
3 answers
Answers
answer 1
A separate data card purchase is required.
answered 11 months ago
By
CommunityAnswer
answer 2
No. You can buy the card in the store or at straighttalk.com.
answered 1 year ago
By
ncboy1982
answer 3
No, the hotspot itself does not come with a service card. Yes, you will have to purchase a service card separately before activating the device.
answered 1 year ago
By
richardarr
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