Search Product Q&A

Looking for Answers about IlluMask Anti-Aging illuMask Anti-Aging Phototherapy Mask?

ACCESSORIES(Q:55118 A:94919)
APPLIANCES AND STORAGE(Q:28530 A:82655)
AUDIO VIDEO(Q:23083 A:44730)
BABY CARE(Q:6001 A:18382)
BABY GEAR(Q:9818 A:26648)
BABY NURSERY(Q:10545 A:23747)
BEAUTY(Q:13363 A:30036)
COSMETICS(Q:1864 A:3648)
HAIR CARE(Q:3951 A:8304)
ORAL CARE(Q:1539 A:3961)
PERSONAL CARE(Q:1380 A:3005)
SHAVE(Q:1969 A:5505)
SKIN CARE(Q:2660 A:5613)
BODY(Q:483 A:772)
EYE(Q:99 A:151)
FACE(Q:1217 A:2456)
SETS(Q:182 A:642)
SPA(Q:297 A:782)
SUN(Q:382 A:810)
BED AND BATH(Q:14609 A:32350)
BIKES AND RIDE ONS(Q:18816 A:39744)
BOOKS(Q:2173 A:2252)
BOYS TOYS MUSIC AND GAMES(Q:7550 A:7890)
CAMERAS AND CAMCORDERS(Q:9112 A:15918)
COMPUTERS(Q:9476 A:18059)
FITNESS(Q:12281 A:33392)
FOOD(Q:16302 A:13491)
FURNITURE(Q:61039 A:148871)
GIRLS TOYS AND ACTIVITIES(Q:5402 A:13560)
HEALTH AND WELLNESS(Q:19925 A:31306)
HOME DECOR(Q:21345 A:37706)
HOME IMPROVEMENT(Q:35883 A:57893)
HOUSEHOLD(Q:8717 A:12599)
JEWELRY(Q:11820 A:12498)
KIDS APPAREL(Q:1414 A:3636)
KITCHEN AND DINING(Q:29963 A:83684)
MENS APPAREL(Q:3695 A:9608)
MOVIES(Q:5886 A:9781)
MUSIC(Q:862 A:1059)
NON APPAREL(Q:5900 A:8549)
OFFICE SUPPLY AND CRAFTS(Q:20184 A:26502)
OUTDOOR LIVING(Q:30306 A:50601)
OUTDOOR PLAY(Q:11829 A:28249)
OUTDOOR SPORTS(Q:37829 A:68588)
PETS(Q:9961 A:19262)
PHOTO OUTLAB(Q:11 A:0)
PORTABLE ELECTRONICS(Q:7088 A:14240)
PRESCHOOL AND LEARNING(Q:4015 A:8932)
SEASONAL AND CELEBRATIONS(Q:6479 A:5409)
SPORTS EQUIPMENT(Q:7103 A:10968)
TIRES AND AUTOMOTIVE(Q:33715 A:32960)
TV(Q:10304 A:22901)
VIDEO GAMES(Q:9110 A:17417)
WIRELESS(Q:31470 A:47201)
WOMENS APPAREL(Q:6232 A:22354)
Most Recent Questions
Recent Question:
can i buy in store or just order on line
Recent Question:
How does this product work?
Recent Question:
can this item be used more than 30 times
Recent Question:
How do I get it open to replace battery
Recent Question:
How do you properly clean/disinfect your brush head?
Questions with Most Recent Answers
Question:
How do I get it open to replace battery
Question:
is this product w/the Good House Keeping seal?
Question:
can this item be used more than 30 times
Question:
Is there a way for the used mask to be recycled? That is the only thing keeping me from buying one. Save the planet/green earth and all.

Customer Questions & Answers for
IlluMask Anti-Aging illuMask Anti-Aging Phototherapy Mask

illuMask Anti-Aging Phototherapy Mask delivers phototherapy in a safe, convenient and easy mask treatment to make your skin look and feel younger and more beautiful. Red light evens skin tone and reduces roughness. Infrared light reduces the appearance of fine lines and wrinkles. Phototherapy is a safe and effective skin care technology that uses good light to treat skin conditions. For decades, light treatments have been used by top dermatologists, spas and skin clinics. Now, based on similar technology, illuMask makes it possible to achieve affordable cosmetic results at home. With illuMask, you can expect: visibly brighter, clearer, smoother, more radiant skin; reduction in the appearance of fine lines and wrinkles; improved skin tone and texture. illuMask is designed and recommended by doctors. No damaging UV lights--illuMask is safe for different skin tones and skin types. illuMask visibly reduces signs of aging in just 15 minutes every day.
Customer Questions & Answers:
28 Questions
 | 
79 Answers
Overall Rating:
4.018 out of 5
4
out of
5
Product Details

Questions & Answers for IlluMask Anti-Aging illuMask Anti-Aging Phototherapy Mask

Question

it says 30 treatments. after 30 treatments..then what? is there something u have to keep buying monthly?

asked 7 months ago
By
Pink
on illuMask Anti-Aging Phototherapy Mask
8 answers
Answers
answer 1
Yes, that's how they make money. You delude yourself into believing these red lights make your skin beautiful and in terror of losing your new-found good looks, you keep shelling out cash every 30 days to keep the treatment going. This is ONE KIT of 30 sessions, period. Obviously after 30 days you keep aging.
answered 3 months ago
By
Cantaloop
answer 2
Yes, you just buy another one. The counter counts down each time you use the Mask. I love that part because it lets me know when I need to buy another one.
answered 5 months ago
By
Margie1012
answer 3
You keep it up....the more you use it, the better improvements for your skin. It's a continued treatment like a night cream but much more productive for your skin.
answered 5 months ago
By
Margie1012
answer 4
Yes you have to buy one every 30 days!
answered 5 months ago
By
2bad2sad
answer 5
No, you don't have to keep buying anything you just have to replace batteries :)
answered 5 months, 2 weeks ago
By
Mstigeress
answer 6
After 30 uses it stops working. You would need to purchase another mast to continue treatments.
answered 7 months ago
By
Tamara3611
answer 7
Yes you would buy the product again.
answered 7 months ago
By
CommunityAnswer
answer 8
Yes, 30 treatments for $30. Once you use all 30, you throw the mask away and have to buy a new one. It is a dollar a day which is worth it for me. The results have been amazing. My face is smoother and so healthy looking now. The dark patches have lightened up a lot. I love it!
answered 7 months ago
By
Bertabooboo
Question

Any one else have eye problems?

After my first 15 minute session, (I used it in the dark). I turned on my bedroom light and the light in my room had a green glow. Any one else have this problem with their eyes?
asked 5 months, 4 weeks ago
By
mom2trips
on illuMask Anti-Aging Phototherapy Mask
6 answers
Answers
answer 1
That's because you've had the light very close for 15 minutes. It's very bright. Don't open your eyes while you use the mask. When I take the mask off I see the green glow briefly (a couple of seconds) and then it goes away.
answered 2 months, 1 week ago
By
karenbigk
answer 2
That is not good. Did you follow instructions, which are to CLOSE your eyes, to COVER your eyes with the internal cups like glasses, and to have the light ON while doing the treatment? If this happens at all ever again, or any vision abnormalities, return the product and TELL them why, and report it to the manufacturer and FDA number in the paperwork.
answered 3 months ago
By
Cantaloop
answer 3
The eyes react to the red light, if you where looking into blue light for a while then the bedroom light would be very yellow .. natural effect.. your brain where the colors are produced and not inside your eyes and after you remove the mask it is like an color negative memory , the brain need to adjust itself back.. nothing to worry about, it is total normal , the inversion of red is green , and ,for green red, and for blue , yellow and for yellow blue ..and all you see is inverted color memory for a little while that go away when the brain adjust it again to normal. so don't worry
answered 3 months, 2 weeks ago
By
KASIENKA
answer 4
That is just from having your eyes closed in the dark. That can even happen while lying in the sun outside with sunglasses on. I always close my eyes and sometimes may see a little green. Nothing to worry about though.
answered 5 months ago
By
Margie1012
answer 5
No.
answered 5 months ago
By
2bad2sad
answer 6
I've never had that problem with this. I do not normally leave my eye open when I use it. I put on some music and just relax for the 15 minutes. I've never tried it in the dark maybe turn a light on?
answered 5 months, 2 weeks ago
By
Mstigeress
Question

Will this mask help with fading dark spots on the face?

asked 8 months ago
By
pickme
on illuMask Anti-Aging Phototherapy Mask
5 answers
Answers
answer 1
No it will not. It does not accomplish any of the claims for the skin.
answered 3 months ago
By
Cantaloop
answer 2
My dark spots look much better but I did not specifically ask the company if the light targets dark spots. I would go online to illuMask.com and call and ask them. They are so nice and helpful!
answered 5 months ago
By
Margie1012
answer 3
Yes , it will...
answered 5 months, 3 weeks ago
By
Jl4carolina
answer 4
I have melisma (dark patches) and it has become much lighter since I have been using the mask for over a month now. My skin is very smooth now and very healthy looking.
answered 7 months ago
By
Bertabooboo
answer 5
The manufacturer does not give any claims of reducing dark spots on the face when using this product.
answered 7 months ago
By
CommunityAnswer
Question

can you use both the acne mask and the anti aging at the same time??

asked 8 months ago
By
tracy
on illuMask Anti-Aging Phototherapy Mask
5 answers
Answers
answer 1
No. And only one session per day. Use some sense.
answered 3 months ago
By
Cantaloop
answer 2
I would go on line to the company @ illuMask.com and get the number and call and ask them.....they are so nice and easy to get in touch with too.
answered 5 months ago
By
Margie1012
answer 3
Can't believe I am answering this question, No you can not use both mask's at the same time!
answered 5 months ago
By
2bad2sad
answer 4
I've been using both masks every night for over a month now, one right after the other. They are both working fine and I love the results. No acne, less oil, no redness and lightened dark patches. My skin is really smooth and healthy looking now.
answered 7 months ago
By
Bertabooboo
answer 5
It is not recommended that you use both of the facial products at the same time.
answered 7 months ago
By
CommunityAnswer
Question

How does product work?

HOw do you know when the 15 min is over? Does it buzz or something? How do you know it's on and working?
asked 9 months ago
By
Di
on illuMask Anti-Aging Phototherapy Mask
5 answers
Answers
answer 1
Your eyes are closed. But you dimly see a red glow. It's programmed to shut off in 15 minutes. You notice the glow is gone so you know it's done. No buzzer. It's just off. It's also programmed to "die" after 30 sessions, thereby forcing you to buy a brand new mask at full price every 30 days.
answered 3 months ago
By
Cantaloop
answer 2
It shuts off .
answered 5 months, 3 weeks ago
By
Jl4carolina
answer 3
The mask has two types of light. A red light you can see is on, and an infrared light that you can't. The mask lights up with a red glow when you turn it on, and turns it's self off automatically in 15 minutes. The mask makes no noise.
answered 7 months ago
By
Tamara3611
answer 4
The light turns off after 15 minutes. You will also see the red light while you are using it (even with your eyes closed), and can see it when it goes off.
answered 8 months ago
By
Valentine11
answer 5
When you turn it on red lights will come on. When your 15 minutes are up the red lights will go off.
answered 9 months ago
By
2bad2sad
Question

What about the neck?

asked 8 months ago
By
jeep4door
on illuMask Anti-Aging Phototherapy Mask
4 answers
Answers
answer 1
No effect on neck, does not apply to neck.
answered 3 months ago
By
Cantaloop
answer 2
I haven't seen one for the neck as of yet. Just call the company direct. Go online to illuMask.com....I called them and they were so helpful.....I really talked to a very nice real person too! I so thank Walmart for having this product. Spas and doctors charge much more for this light treatment.....NOW we ladies can do it in our home....YEAH!
answered 5 months ago
By
Margie1012
answer 3
the mask stops above your chin so it wont do the light therapy on your neck.
answered 8 months ago
By
Sara22B22
answer 4
I can't answer officially, but I would say no. The mask only covers the face.
answered 8 months ago
By
dedward11
Question

do you have any "before and after" pictures" to show

asked 9 months ago
By
vt
on illuMask Anti-Aging Phototherapy Mask
3 answers
Answers
answer 1
One demonstration picture is on the side of the box.
answered 3 months ago
By
Cantaloop
answer 2
before and after photos are on the illumask dot com site
answered 9 months ago
By
beautyagent
answer 3
no
answered 9 months ago
By
krcleveland
Question

Does this mask become defective after 30 days? Can one just change the batteries? Why does it show $1/day?

Would not like to have to dispose of this type of product every month.
asked 8 months ago
By
niminara
on illuMask Anti-Aging Phototherapy Mask
3 answers
Answers
answer 1
Yes, it's programmed for 30 treatments and that's that. If you ever open the battery compartment, it never will operate again.
answered 2 months, 4 weeks ago
By
an anonymous customer
answer 2
4% of phototherapy mask users reported more even skin tone and a reduction in the appearance of the fine lines and wrinkles in four weeks so it is "defective after 30 days".
answered 8 months ago
By
CommunityAnswer
answer 3
The battery runs down after 30 uses. It is NOT a green product--I wish it was--but I am still going to use it until something better comes along.
answered 8 months ago
By
KyDot222
Question

Does it help with sagging skin?

asked 3 months, 1 week ago
By
Shirl
on illuMask Anti-Aging Phototherapy Mask
3 answers
Answers
answer 1
No this doesn't help with sagging skin but another option to surgery is microcurrent. I use it and it helps but you have to keep it up.
answered 2 months, 3 weeks ago
By
karenbigk
answer 2
I've been using it for weeks and as far as I can tell, it doesn't help with anything. However, the manufacturer says it does.
answered 2 months, 4 weeks ago
By
an anonymous customer
answer 3
No, not at all. I have the normal slightly sagging skin of a 50 year old, especially in certain areas. 30 days of treatment with this mask made absolutely no improvement. It does not reduce sagging, and furthermore it does not improve skin tone, brightness or any other aspect of the facial skin.
answered 3 months ago
By
Cantaloop
Question

Is the Mask suitable for women of color, will it damage dark toned skin?

I'm a light brown African American woman, and have heard that some laser treatments aren't suitable for women of color.
asked 9 months ago
By
p2
on illuMask Anti-Aging Phototherapy Mask
3 answers
Answers
answer 1
Some dark skinned women have little areas, small patches of lighter skin. Using this device could make those even lighter, as it intends to "brighten" and therefore make contrast between different parts of your face. I'm not an expert, but I would not use it if you have a dark tone. Why take the risk?
answered 3 months ago
By
Cantaloop
answer 2
My friend uses one and she's hispanic and it works fine on her skin. I don't think this will hurt women of color.
answered 5 months, 2 weeks ago
By
Mstigeress
answer 3
The mask is safe for all skin tones and types.
answered 8 months ago
By
CommunityAnswer
1 of 3 total pages