This is what the website says... http://rcatablets.com/tablets/7-dual-core-8gb
In the tablet's security settings, you can set the screen lock to be protected by a password, PIN, or pattern. This will prevent unwanted users from being able to access the tablet. However, if you forget your password, PIN, or pattern, there is no way to bypass this security feature without completely wiping the data from your tablet and resetting it to the factory state.
So, if you've forgotten your security code to access the tablet, first try very hard to remember it! If that fails, you can follow the instructions in the following document to completely wipe the tablet clean and start over from scratch. You will lose all data, apps, and history on the tablet and it will be reset its original factory condition. Rest assured, most of the apps can be restored from the Google Play store.
HOW TO COMPLETELY RESET THE TABLET (Android 4.1#
HOW TO COMPLETELY RESET THE TABLET #Android 4.2)