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Looking for Answers about Hewlett Packard HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1?

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Customer Questions & Answers for
Hewlett Packard HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1

Everyday computing just got easier with the 15-g019wm HP 15.6" Laptop. Enjoy true reliability on the road or at home with a simple yet powerful value-packed laptop that gets the job done.
Customer Questions & Answers:
53 Questions
 | 
183 Answers
Overall Rating:
3.473 out of 5
3.5
out of
5
Product Details

Questions & Answers for Hewlett Packard HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1

Question

What Computer Bits is this?

Is the laptop a 64-Bit computer or a 32-Bit?
asked 6 months ago
By
Jeffrey
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
7 answers
Answers
answer 1
It is a 64 bit computer
answered 5 months, 2 weeks ago
By
dnhunter
answer 2
According to mine it is Windows 8.1 64bit
answered 5 months, 3 weeks ago
By
GIJohnson
answer 3
64 -bit 1Ghz, 4GB RAM. x64 based processor. AMD e 2100 APU
answered 5 months, 4 weeks ago
By
prof12
answer 4
it says it runs 64 but seems like 32 sometimes
answered 6 months ago
By
Supervic5000
answer 5
It is a 64 bit
answered 6 months ago
By
grungeguy
answer 6
32
answered 6 months ago
By
chrishama
answer 7
This HP PC comes standard with a Microsoft Windows 8.1 (64-bit) Operating System.
answered 6 months ago
By
HP Team
Question

Does it have a webcam?

asked 7 months ago
By
SummersWoodworking
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
10 answers
Answers
answer 1
yes
answered 4 months ago
By
Melanie21
answer 2
Yes, built in at the top center of the screen. I turned it on but there was some ugly guy staring out at me from the screen, so I turned it off again.
answered 5 months, 4 weeks ago
By
prof12
answer 3
Yes and a good one at that
answered 6 months ago
By
Supervic5000
answer 4
Yes it has a very stunning hp true vision hd webcam on it. perfect for Skype and many other things. Works very well.
answered 6 months ago
By
chloesdad1257
answer 5
Yes this product has a webcam
answered 6 months ago
By
GoldenCharm
answer 6
yes
answered 6 months ago
By
John199999999
answer 7
Yes it does have a web cam
answered 6 months ago
By
grungeguy
answer 8
yes, this laptop is equipped with a webcam
answered 6 months ago
By
TheRealest1
answer 9
yes
answered 6 months ago
By
chrishama
answer 10
This HP PC has the Front facing HP TrueVision HD Webcam with integrated digital microphone.
answered 7 months ago
By
HP Team
Question

Office

Does it have any form of office installed on it?
asked 6 months ago
By
cowboy6640
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
10 answers
Answers
answer 1
no
answered 5 months, 2 weeks ago
By
dnhunter
answer 2
Sure does Cowboy. It is right in front of you when you open the laptop up, in the center of the monitor at the top.
answered 5 months, 3 weeks ago
By
GIJohnson
answer 3
HP computer's will generally include Microsoft Office Starter, which will expire after the trial period.
answered 5 months, 3 weeks ago
By
CommunityAnswer
answer 4
There is something called Office, but it is not what I would imagine you are looking for. If you are looking for the typical Wordprocessor, spreadsheet, powerpoint, etc package, there is nothing I have found on it that does that. If you don't want to spend the money, or don't have some previous version of office, I would suggest Apache Open Office, it is Free and does pretty much everything Microsoft does. Most things are almost indistinguishable from Microsoft office, and loads and saves most MSoffice files I am aware of.
answered 5 months, 4 weeks ago
By
prof12
answer 5
nope
answered 6 months ago
By
Supervic5000
answer 6
yes it does have Microsoft office on it. However it requires you to buy it or try it out for a certain time. Unless you have already bought Microsoft office then it will just ask for your account info
answered 6 months ago
By
chloesdad1257
answer 7
Not yet, May do so in the future. However, I would consider installing Open Office first.
answered 6 months ago
By
Kirbs55
answer 8
Yes but you have to wait 5 minutes to do everythingon it including small things such as facebook and twitter... dont get it
answered 6 months ago
By
an anonymous customer
answer 9
30 days of office and then you haft to purchase it for a higher price.
answered 6 months ago
By
GoldenCharm
answer 10
This HP PC does not have the Microsoft Office software.
answered 6 months ago
By
HP Team
Question

Does it have a CD burner?

asked 7 months ago
By
Cstinson496
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
7 answers
Answers
answer 1
Has a DVD RW drive which should read and write DVDs and CDs. Haven't had the need to try that yet.
answered 5 months, 4 weeks ago
By
prof12
answer 2
Yes.
answered 6 months ago
By
AkTes
answer 3
it does have an optical drive
answered 6 months ago
By
Supervic5000
answer 4
Yes, In fact I have burned many already
answered 6 months ago
By
chloesdad1257
answer 5
yes
answered 6 months ago
By
John199999999
answer 6
Yes it has a cd burner
answered 6 months ago
By
grungeguy
answer 7
This HP PC has the SuperMulti DVD burner that supports burning CD and DVD discs.
answered 7 months ago
By
HP Team
Question

Is this laptop usable with a printer

I have an HP printer and since I have never used a laptop before, I know nothing about them, will I be able to use my printer and will I be able to use my DSL to access the internet ? Thank you for any help you can provide
asked 5 months, 4 weeks ago
By
Jan
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
7 answers
Answers
answer 1
Yes, you will be able to use your printer. There is a cord that will connect your laptop to your printer that should have came with the printer. You can also use your DSL with the laptop. You will need an ethernet cable to connect from the modem to the network port on your laptop.
answered 5 months, 1 week ago
By
CommunityAnswer
answer 2
Yes, if you have a wireless printer the laptop will automatically identify it and connect itself to it.

And yes you can plug your ethernet cable directly into the laptop to use the internet. However, I would suggest buying a wireless router to connect your DSL cable to so that you don't have to be plugged in. The computer will run the internet wirelessly if you plug in a router.
answered 5 months, 2 weeks ago
By
an anonymous customer
answer 3
I have a printer hooked up to mine, works fine, and yes you can use DSL to access the internet.
answered 5 months, 2 weeks ago
By
paperweightcollector
answer 4
Yes. Wired or wireless. If wired you would simply hook it up the same as a desktop computer.
answered 5 months, 3 weeks ago
By
GIJohnson
answer 5
i see no reason why it can't be used with a printer all you should have to do is connect it to the printer using the printers USB and insert the disk that came with the printer (if required) to configure it for use with your laptop.
answered 5 months, 3 weeks ago
By
babsreed
answer 6
If I understand your question, you will be able to use your printer if it is USB or if it is a WIFI printer. Either should connect with little problem, although in some cases you may need to go to the printer makers web site to download drivers. Best to just try it first by opening the devices and printers tab and see if your printer shows up. I assume your DSL is a WIFI device, which the computer will also connect to by itself, although you may have to do a simple setup procedure involving your DSL password. I think the wizard takes you through this.
And finally, you should have no problem with multiple devices such as printers, DSL, mice, sound systems or anything else you want hooked up to USB or via WIFI at the same time. They should all work together.
answered 5 months, 4 weeks ago
By
prof12
answer 7
This HP PC has a 10/100BASE-T Ethernet LAN (RJ-45 connector) that should connect to your DSL and has USB and Wireless connections for a printer.
answered 5 months, 4 weeks ago
By
HP Team
Question

can i burn a cd with this computer

asked 4 months ago
By
chewboy
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
6 answers
Answers
answer 1
Yes you can.
answered 3 months, 1 week ago
By
TipTip26
answer 2
Yes.
answered 3 months, 2 weeks ago
By
MDCFR
answer 3
yes
answered 3 months, 2 weeks ago
By
Kathyb506
answer 4
yes it has a cd burner
answered 4 months ago
By
moneylove373
answer 5
yes
answered 4 months ago
By
FrankHillcrest
answer 6
This HP PC has a SuperMulti DVD burner that will burn CD and DVD discs.
answered 4 months ago
By
HP Team
Question

I hope this laptop has nothing to do with google chrome (chromebook)

Or are you able to add a mouse to this laptop?
asked 4 months, 2 weeks ago
By
Barbz
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
6 answers
Answers
answer 1
This can add a mouse and is not associated with Google Chrome.
answered 3 months ago
By
CommunityAnswer
answer 2
No it do not have any thing to do with google chrome.
answered 3 months, 1 week ago
By
TipTip26
answer 3
Yes, I added a mouse and it has internet explorer it's not a chromebook
answered 3 months, 2 weeks ago
By
Kathyb506
answer 4
no
answered 4 months, 1 week ago
By
eagle122
answer 5
It is a laptop with windows 8 nothing like or to do with a google chrome
answered 4 months, 2 weeks ago
By
Vickie58
answer 6
This HP PC is not a HP Chromebook and will come standard with a Microsoft Windows 8.1 Operating System which should support the use of a mouse.
answered 4 months, 2 weeks ago
By
HP Team
Question

Does this laptop come with windows office already loaded

Most laptops I have seen come with all the programs such as Microsoft office already loaded and with the product codes, does this laptop came with thta as well?
asked 5 months ago
By
Sherry
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
6 answers
Answers
answer 1
No just a 30 free trial
answered 3 months, 2 weeks ago
By
Kathyb506
answer 2
This only has a trial version
answered 4 months, 3 weeks ago
By
CommunityAnswer
answer 3
No
answered 4 months, 4 weeks ago
By
Quahaugs
answer 4
It has the latest version of Office (I think it's the Office Online stuff) as a Windows 8 app. It's trialware, though, so be forewarned.
answered 5 months ago
By
jwhwisc
answer 5
Yes, it comes with WINDOWS 8 operating system which is very different from 7, but my teen loves it.
You will need to purchase and install Microsoft Office though if you need that software.
answered 5 months ago
By
maybelater
answer 6
This HP PC has a trial of the Microsoft Office but is not a full version.
answered 5 months ago
By
HP Team
Question

Is this computer compatible with Canon MX410 printer?

asked 4 months, 2 weeks ago
By
officeperson
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
6 answers
Answers
answer 1
Yes. All you need is your printers disk that comes with it, and install it into the computer.
answered 2 months, 3 weeks ago
By
bmwebb2010
answer 2
Yes, it will work with it.
answered 3 months ago
By
CommunityAnswer
answer 3
you can add any printer as long as you have the installation disk from the printer
answered 3 months, 2 weeks ago
By
Kathyb506
answer 4
yes
answered 4 months, 1 week ago
By
eagle122
answer 5
This HP has the Microsoft Windows 8.1 (64-bit) operating system, as long as the Cannon printer supports that operating system, you should not have any problems but HP cannot guarantee compatibility because HP does not test or support third party products like Cannon. I apologize for any inconvenience this may cause you.
answered 4 months, 2 weeks ago
By
HP Team
answer 6
This HP PC has the Microsoft Windows 8.1 (64-bit) operating system. As long as the Cannon is compatible with this operating system, you should not have a problem but HP cannot guarantee compatibility because HP does not test or support third party products like Cannon. I apologize for any inconvenience this may cause you.
answered 4 months, 2 weeks ago
By
HP Team
Question

DOES IT HAVE OFFICE INSTALLED?

asked 4 months, 1 week ago
By
FRANNIE
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
6 answers
Answers
answer 1
No it do not.
answered 3 months, 1 week ago
By
TipTip26
answer 2
it comes with a free 30 day trial but they you have to pay
answered 3 months, 2 weeks ago
By
Kathyb506
answer 3
no, I couldn't find it
answered 4 months ago
By
Melanie21
answer 4
This has a trial of MS Office installed.
answered 4 months ago
By
CommunityAnswer
answer 5
yet but its a trial
answered 4 months ago
By
zenmary
answer 6
This HP PC has a free trial of the Microsoft Office.
answered 4 months, 1 week ago
By
HP Team
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