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Looking for Answers about Hewlett Packard HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1?

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HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1

Customer Questions & Answers for
HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1

Everyday computing just got easier with the 15-g019wm HP 15.6" Laptop. Enjoy true reliability on the road or at home with a simple yet powerful value-packed laptop that gets the job done.
Customer Questions & Answers:
56 Questions
 | 
217 Answers
Overall Rating:
3.478 out of 5
3.5
out of
5
Product Details

Questions & Answers for Hewlett Packard HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1

Question

What Computer Bits is this?

Is the laptop a 64-Bit computer or a 32-Bit?
asked 9 months ago
By
Jeffrey
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
7 answers
Answers
answer 1
It is a 64 bit computer
answered 7 months ago
By
dnhunter
answer 2
According to mine it is Windows 8.1 64bit
answered 7 months ago
By
GIJohnson
answer 3
64 -bit 1Ghz, 4GB RAM. x64 based processor. AMD e 2100 APU
answered 8 months ago
By
prof12
answer 4
it says it runs 64 but seems like 32 sometimes
answered 8 months ago
By
Supervic5000
answer 5
It is a 64 bit
answered 8 months ago
By
grungeguy
answer 6
32
answered 8 months ago
By
chrishama
answer 7
This HP PC comes standard with a Microsoft Windows 8.1 (64-bit) Operating System.
answered 8 months ago
By
HP Team
Question

Does it have a webcam?

asked 9 months ago
By
SummersWoodworking
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
10 answers
Answers
answer 1
yes
answered 6 months ago
By
Melanie21
answer 2
Yes, built in at the top center of the screen. I turned it on but there was some ugly guy staring out at me from the screen, so I turned it off again.
answered 8 months ago
By
prof12
answer 3
Yes and a good one at that
answered 8 months ago
By
Supervic5000
answer 4
Yes it has a very stunning hp true vision hd webcam on it. perfect for Skype and many other things. Works very well.
answered 8 months ago
By
chloesdad1257
answer 5
Yes this product has a webcam
answered 8 months ago
By
GoldenCharm
answer 6
yes
answered 8 months ago
By
John199999999
answer 7
Yes it does have a web cam
answered 8 months ago
By
grungeguy
answer 8
yes, this laptop is equipped with a webcam
answered 8 months ago
By
TheRealest1
answer 9
yes
answered 8 months ago
By
chrishama
answer 10
This HP PC has the Front facing HP TrueVision HD Webcam with integrated digital microphone.
answered 9 months ago
By
HP Team
Question

Office

Does it have any form of office installed on it?
asked 8 months ago
By
cowboy6640
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
10 answers
Answers
answer 1
no
answered 7 months ago
By
dnhunter
answer 2
Sure does Cowboy. It is right in front of you when you open the laptop up, in the center of the monitor at the top.
answered 7 months ago
By
GIJohnson
answer 3
HP computer's will generally include Microsoft Office Starter, which will expire after the trial period.
answered 7 months ago
By
CommunityAnswer
answer 4
There is something called Office, but it is not what I would imagine you are looking for. If you are looking for the typical Wordprocessor, spreadsheet, powerpoint, etc package, there is nothing I have found on it that does that. If you don't want to spend the money, or don't have some previous version of office, I would suggest Apache Open Office, it is Free and does pretty much everything Microsoft does. Most things are almost indistinguishable from Microsoft office, and loads and saves most MSoffice files I am aware of.
answered 8 months ago
By
prof12
answer 5
nope
answered 8 months ago
By
Supervic5000
answer 6
yes it does have Microsoft office on it. However it requires you to buy it or try it out for a certain time. Unless you have already bought Microsoft office then it will just ask for your account info
answered 8 months ago
By
chloesdad1257
answer 7
Not yet, May do so in the future. However, I would consider installing Open Office first.
answered 8 months ago
By
Kirbs55
answer 8
Yes but you have to wait 5 minutes to do everythingon it including small things such as facebook and twitter... dont get it
answered 8 months ago
By
an anonymous customer
answer 9
30 days of office and then you haft to purchase it for a higher price.
answered 8 months ago
By
GoldenCharm
answer 10
This HP PC does not have the Microsoft Office software.
answered 8 months ago
By
HP Team
Question

Does it have a CD burner?

asked 9 months ago
By
Cstinson496
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
7 answers
Answers
answer 1
Has a DVD RW drive which should read and write DVDs and CDs. Haven't had the need to try that yet.
answered 8 months ago
By
prof12
answer 2
Yes.
answered 8 months ago
By
AkTes
answer 3
it does have an optical drive
answered 8 months ago
By
Supervic5000
answer 4
Yes, In fact I have burned many already
answered 8 months ago
By
chloesdad1257
answer 5
yes
answered 8 months ago
By
John199999999
answer 6
Yes it has a cd burner
answered 8 months ago
By
grungeguy
answer 7
This HP PC has the SuperMulti DVD burner that supports burning CD and DVD discs.
answered 9 months ago
By
HP Team
Question

Is this laptop usable with a printer

I have an HP printer and since I have never used a laptop before, I know nothing about them, will I be able to use my printer and will I be able to use my DSL to access the internet ? Thank you for any help you can provide
asked 8 months ago
By
Jan
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
7 answers
Answers
answer 1
Yes, you will be able to use your printer. There is a cord that will connect your laptop to your printer that should have came with the printer. You can also use your DSL with the laptop. You will need an ethernet cable to connect from the modem to the network port on your laptop.
answered 7 months ago
By
CommunityAnswer
answer 2
Yes, if you have a wireless printer the laptop will automatically identify it and connect itself to it.

And yes you can plug your ethernet cable directly into the laptop to use the internet. However, I would suggest buying a wireless router to connect your DSL cable to so that you don't have to be plugged in. The computer will run the internet wirelessly if you plug in a router.
answered 7 months ago
By
an anonymous customer
answer 3
I have a printer hooked up to mine, works fine, and yes you can use DSL to access the internet.
answered 7 months ago
By
paperweightcollector
answer 4
Yes. Wired or wireless. If wired you would simply hook it up the same as a desktop computer.
answered 7 months ago
By
GIJohnson
answer 5
i see no reason why it can't be used with a printer all you should have to do is connect it to the printer using the printers USB and insert the disk that came with the printer (if required) to configure it for use with your laptop.
answered 7 months ago
By
babsreed
answer 6
If I understand your question, you will be able to use your printer if it is USB or if it is a WIFI printer. Either should connect with little problem, although in some cases you may need to go to the printer makers web site to download drivers. Best to just try it first by opening the devices and printers tab and see if your printer shows up. I assume your DSL is a WIFI device, which the computer will also connect to by itself, although you may have to do a simple setup procedure involving your DSL password. I think the wizard takes you through this.
And finally, you should have no problem with multiple devices such as printers, DSL, mice, sound systems or anything else you want hooked up to USB or via WIFI at the same time. They should all work together.
answered 8 months ago
By
prof12
answer 7
This HP PC has a 10/100BASE-T Ethernet LAN (RJ-45 connector) that should connect to your DSL and has USB and Wireless connections for a printer.
answered 8 months ago
By
HP Team
Question

Does this laptop come with windows office already loaded

Most laptops I have seen come with all the programs such as Microsoft office already loaded and with the product codes, does this laptop came with thta as well?
asked 7 months ago
By
Sherry
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
6 answers
Answers
answer 1
No just a 30 free trial
answered 5 months, 3 weeks ago
By
Kathyb506
answer 2
This only has a trial version
answered 6 months ago
By
CommunityAnswer
answer 3
No
answered 7 months ago
By
Quahaugs
answer 4
It has the latest version of Office (I think it's the Office Online stuff) as a Windows 8 app. It's trialware, though, so be forewarned.
answered 7 months ago
By
jwhwisc
answer 5
Yes, it comes with WINDOWS 8 operating system which is very different from 7, but my teen loves it.
You will need to purchase and install Microsoft Office though if you need that software.
answered 7 months ago
By
maybelater
answer 6
This HP PC has a trial of the Microsoft Office but is not a full version.
answered 7 months ago
By
HP Team
Question

Does IT come with windows Version Seven 7 7 7 ?

asked 7 months ago
By
Jay
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
6 answers
Answers
answer 1
No it comes with Windows 8.1, which I believe you will prefer over windows 7, since it is the latest version of windows and up to date.
answered 1 month, 2 weeks ago
By
CertifiedComputerGuru
answer 2
No it does not come with that version.
answered 6 months ago
By
CommunityAnswer
answer 3
No, mine came with Windows 8, which was a negative for me.
answered 6 months ago
By
Homeboyx19a
answer 4
no But you can set up windows 7 configuration on desktop. I used search and set my desktop up as windows 7. Now I am getting used to 8.1 while I enjoy desktop to get everything done. The only difference is instead of using start you use the little folder icon in task bar.
answered 6 months ago
By
Jackgirl5150
answer 5
No
answered 6 months ago
By
15049
answer 6
This HP Notebook PC comes preinstalled with the Microsoft Windows 8.1 (64-bit) operating system.
answered 6 months ago
By
HP Team
Question

I hope this laptop has nothing to do with google chrome (chromebook)

Or are you able to add a mouse to this laptop?
asked 6 months ago
By
Barbz
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
6 answers
Answers
answer 1
This can add a mouse and is not associated with Google Chrome.
answered 5 months ago
By
CommunityAnswer
answer 2
No it do not have any thing to do with google chrome.
answered 5 months, 2 weeks ago
By
TipTip26
answer 3
Yes, I added a mouse and it has internet explorer it's not a chromebook
answered 5 months, 3 weeks ago
By
Kathyb506
answer 4
no
answered 6 months ago
By
eagle122
answer 5
It is a laptop with windows 8 nothing like or to do with a google chrome
answered 6 months ago
By
Vickie58
answer 6
This HP PC is not a HP Chromebook and will come standard with a Microsoft Windows 8.1 Operating System which should support the use of a mouse.
answered 6 months ago
By
HP Team
Question

Mouse capabilities

I do not like the new touch pads in windows 8. Does it have a port so that I can add a mouse to it?
asked 6 months ago
By
Barbz
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
6 answers
Answers
answer 1
It has Bluetooth which means you can buy a wireless mouse. But if you prefer, you can buy a wired mouse as long as it is a usb mouse that plugs in any of the 3 available usb slots on the laptop.
answered 1 month, 2 weeks ago
By
CertifiedComputerGuru
answer 2
yes
answered 5 months, 3 weeks ago
By
Kathyb506
answer 3
yes
answered 6 months ago
By
eagle122
answer 4
Yes it has two ports and a cd rom
answered 6 months ago
By
atthemovies
answer 5
yes
answered 6 months ago
By
Vickie58
answer 6
Yes, it does. Or you can download POKI and take the desktop look back to be like Windows 7.
answered 6 months ago
By
Daisyluei
Question

Playing Games and Installing a mouse

HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1. I read a review that this is not a good computer for games. I'm not concerned about high end activity games. I only want to install card games, like the Hoyle card games, and board games like scrabble. And I want to install a mouse as well.
asked 6 months ago
By
barbz
on HP Charcoal 15.6" 15-g019wm Laptop PC with AMD E1-2100 Accelerated Processor, 4GB Memory, 500GB Hard Drive and Windows 8.1
6 answers
Answers
answer 1
Don't listen to the negative reviews. This laptop is more than enough for the games you mentioned, plus even high end games. This laptop does it all!!
answered 1 month, 2 weeks ago
By
CertifiedComputerGuru
answer 2
Yes, you can add a mouse.
answered 5 months, 1 week ago
By
CommunityAnswer
answer 3
I play my simple time management games on this computer with no problems. I use a mouse, there are several USB ports, easy peasy.
answered 6 months ago
By
Melanie21
answer 4
yes
answered 6 months ago
By
eagle122
answer 5
shouldn't be a problem i added a wireless mouse
answered 6 months ago
By
wickiec
answer 6
This HP PC will play any games that have system requirements equal to or less than the specifications of this PC and is should support the use of a mouse. I recommend contacting the software manufacturer of any games you intend to use in order to determine the system requirements for their software.
answered 6 months ago
By
HP Team
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