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Most Recent Questions
Recent Question:
What does it not cover? Sure not theft or it falling off the wall but besides that.. And is it 3 years after the manufacturers warranty ends?
Recent Question:
just want to know if my warranty is up on my tv
Recent Question:
Is this plan a Walmart plan or third party vendor like Square Trade?
Questions with Most Recent Answers
Question:
Is this plan a Walmart plan or third party vendor like Square Trade?
Question:
I just bought an LG TV and i went out of town and my house got broken into and the TV was sstolen...can i get a replacement tv?
Question:
Warranties on items bought on the internet?
3 Year Service Plan for a Television

Customer Questions & Answers for
3 Year Service Plan for a Television

Peace of mind without the sticker shock. Our TV Service Plans protect beyond the manufacturer's warranty and cover failures due to normal wear & tear. No deductibles. No hidden fees. Fully transferable.
Customer Questions & Answers:
54 Questions
 | 
163 Answers
Overall Rating:
4.652 out of 5
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Product Details

Questions & Answers for 3 Year Service Plan for a Television

Question

just purchased the 3 yr service plan a week ago, how do i print out the receipt? when i click "available to print" i get only info on the product.

asked 3 years, 8 months ago
By
wutang4life360
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
I'm using email as receipt plus credit charge info.
answered 3 years, 6 months ago
By
Foxfire44
answer 2
don't worry it happened to me also you will get a copy of your protection plan in the mail or you can call the 800 number and have them give you a contract number for reference
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 3
They should've emailed you the full warranty information. Also you should be getting a hard copy in the mail. I received the emailed copy within 3days, more like a week or so for the mail copy. If you haven't received it yet, I'd recommend contacting them
answered 3 years, 6 months ago
By
techguru1
answer 4
You should be able to print screen and you will also get another copy of it in the mail, which has a registration section in it, that has me confused, as most warranties don't require you to fill out registrations, but maybe they do it for people like one above that buy more than one TV and try to get by with only one extended warranty.
answered 3 years, 6 months ago
By
stockup
 - Southern, IL
answer 5
I couldn't print it out either, but saved it on my computor until I got the copy in the mail.
answered 3 years, 7 months ago
By
MomsMom
 - Florida
answer 6
You are correct that the "print" link on the page is broken and sends you back to product information. Walmart webmaster should correct this problem on this warranty product page.

I just re-opened the warranty as if to read it, then used my browser print commands to print it out.

Also, when I received an e-mailed copy of the warranty a few days after purchase, I was able to print it easily from the e-mailed copy.
answered 3 years, 7 months ago
By
SmartGeema
 - Beautiful Tulsa Oklahoma
Question

my tv is broke now what do i do?

asked 4 years, 5 months ago
By
tobonlana
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
call the 800 number on walmart website and file a claim it is easy and fast
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 2
If you purchase the TV from WalMart, and got the warranty, this is taken right from their site, here are the steps:

How the plan works
We've made buying and using your TV service plan easy and straightforward. Simply add the Walmart Product Care Plan to your shopping cart.

You will receive an email confirming your purchase.
Your plan is active the moment you complete your purchase, so you never have to register or mail anything in.
If you ever need to make a claim, all you have to do is call us toll-free, 24 hours a day, 365 days a year at 1-877-968-6391. Just have your product receipts handy when you call.

Important points about purchasing our plans:

Products need to be purchased from either Walmart.com or a Walmart store.
If you have the original Walmart product receipt, you can buy this Product Care Plan to cover any eligible product up to 90 days after you've bought it.
*Limitations and exclusions apply. See Terms and Conditions for complete program details. You will need Adobe Acrobat Reader to view the Terms and Conditions.
answered 3 years, 6 months ago
By
techguru1
answer 3
Call the number that comes on the copy of your warranty that gets sent to you in the mail a week or so after you buy it online.
answered 3 years, 6 months ago
By
stockup
 - Southern, IL
answer 4
Call the toll free number that's at the top of your extended warranty paperwork. They emailed that to you so if you kept that email, and even better, printed it out, you'll find the number right there in that paperwork.
answered 3 years, 10 months ago
By
recondaughter
 - Wisconsin
answer 5
If your merchandise is broken and you purchased the extended warranty try to find your receipt and call their 800#. If the set is under warranty they will send a repair person to your home and pick up the tv. If the tv can be repaired they will repair it. If the tv cannot be repaired they will assign you a customer service representative to replace your tv. They are very helpful and you will be watching your repaired tv or a brand new tv very soon.
answered 4 years, 1 month ago
By
Barbaraws1
 - Perry, FL
answer 6
Read the warranty papers and follow instructions. It all depends on how long you have had your set. If reasonably new take it back to the store where you got it from or call them and see what they recommend
answered 4 years, 4 months ago
By
randomorbit3
 - Baltimore, MD
Question

can this be purchased a while after buying a tv

i just bought a 42 inch tv but didnt have the extra money to buy this could i buy it in a few months and it still work since it dont start till a year after the tv was purchased ?
asked 4 years, 2 months ago
By
teddydakilabear
 - kentucky
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
I did. I was told I could buy it up to 90 days after the purchase, and mine was a refurbed unit and only had 90 days warranty, so you probably have the whole year, although the prices may change and the option could go away if they discontinue the service with the company that they sell the warranties through. The warranty is not from Wal-Mart, but just sold through Wal-Mart.
answered 3 years, 6 months ago
By
stockup
 - Southern, IL
answer 2
it says 90 days after the purchase...make sure you do it on a card of yours to prove it, the paper is not enough, you have to prove it was yhour email addresss/card as well.
answered 3 years, 9 months ago
By
hayson
 - dragonland
answer 3
yes
answered 3 years, 10 months ago
By
dclynn
 - Haskell,Tx
answer 4
I believe it says you can purchase this within 90 days of buying the product, I don't know if you're within that window or not?
Read the details of the extended warranty here online, it says it right in there. You probably just missed it is all.
answered 3 years, 10 months ago
By
recondaughter
 - Wisconsin
answer 5
First, check with the Wal-Mart where you purchased the tv and as long as you have your receipt, they may let you purchase the extended warranty. If Wal-Mart does not let you purchase the extended warranty, then call the 800# for the extended warranty and try to purchase the warranty directly through their service. It is well worth a try!
answered 4 years, 1 month ago
By
Barbaraws1
 - Perry, FL
answer 6
You have up to 90 days to purchase the plan. Just keep your receipts as proof of purchase.
answered 4 years, 2 months ago
By
DaveatNEW
 - Vancouver
Question

I bought a 50'' plasma tv at walmart.... I would like to know if i could buy the 3 yr. warranty on line...

asked 4 years, 4 months ago
By
lavallis
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
You should be able to. Follow this link: http://see.walmart.com/walmart/protection-plans/?prevTerm=tv+warranty

This is the WalMart protection plan link, there you can choose the product you purchased, the price, and from there it will give you warranty options, ie. 1 year, 2 year, etc. Most common I've seen are 1-3 year and they kick in after manufacturer so that's a bonus.
answered 3 years, 6 months ago
By
techguru1
answer 2
You have 90 days to purchase a plan. All of our plans can be found here: http://see.walmart.com/walmart/protection-plans/
answered 3 years, 9 months ago
By
DaveatNEW
 - Vancouver
answer 3
yes
answered 3 years, 10 months ago
By
dclynn
 - Haskell,Tx
answer 4
I believe you can, but I'd call walmart to make sure.
answered 3 years, 10 months ago
By
recondaughter
 - Wisconsin
answer 5
I just bought my replacement tv and purchased a new three year warranty on-line before check out. It was well worth the price of the warranty because now I don't have to watch a tv which is was running very hot and had an eight inch smudge line from top to bottom. It is very simple to purchase this warranty on-line; look at what other's bought when buying this product and purchase the warranty. It was well worth it when I purchased in in December, 2007.
answered 4 years, 1 month ago
By
Barbaraws1
 - Perry, FL
answer 6
I contacted NEWCorp who is the company that administers the Service Plans for Wal-Mart and was told that you can buy the Service Plan on-line even if you didn't purchase your product on-line.
answered 4 years, 3 months ago
By
heacar
Question

Can this warrenty be transferred to another state if I move?

asked 4 years, 6 months ago
By
sakeena
 - Daytona Beach, FL
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
i think it covers the tv, not the state, that wouldn't make sense.
answered 3 years, 3 months ago
By
hayson
 - oklahoma
answer 2
this plan is 100 percent transferable to anyone or any state, but i would still call the 800 number to double check
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 3
Yup, it can even transfer ownership. This was copied directly from their protection plan terms and conditions Free transferability: The Plan may be transferred to a subsequent owner of the product at no additional charge. There are
no restrictions provided your Plan is valid. To transfer, call 1-877-968-6391. Information provided by you must include the
Plan number, date of transfer, new owner’s name, complete address and telephone number.

There are no limitations as to whether or not you move stipulated in the terms and conditions.
answered 3 years, 6 months ago
By
techguru1
answer 4
It can even be transfered to another person if you sell it. Read the warranty.
answered 3 years, 6 months ago
By
stockup
 - Southern, IL
answer 5
It would be best to call the 800# and tell them that you are moving to another state. Your merchandise will be covered regardless, however, it wouldn't hurt to update your info with them directly. A little hint they gave me was to tape my receipt under my tv base or if it can't be taped, put it in a very safe place. They need your new address to service your needs better.
answered 4 years, 1 month ago
By
Barbaraws1
 - Perry, FL
answer 6
Yes. Read the paperwork that you received for the extended warranty
answered 4 years, 4 months ago
By
randomorbit3
 - Baltimore, MD
Question

I live some 45 miles from the nearest WalMart and large City, Sioux Falls South Dakota so would the T V be covered under the Extended Warranty?

asked 3 years, 10 months ago
By
Petrone
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
difinitley yes the protection plan dept. sends the nearest service dept. which usually is a service tech. from a electonic repair shop
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 2
It does not matter where you live. If you purchase it from their website and live in the continental U.S it'll cover your tv. The warranty does not require you to bring your tv somewhere if there is ever any issue. If the original warranty from the manufacturer covers in home repairs this warranty will as well, if not, walmart covers the shipping to and from your house for the repairs, so you will not be required to bring it to the store
answered 3 years, 6 months ago
By
techguru1
answer 3
Yes. The plans provide nationwide coverage.
answered 3 years, 9 months ago
By
DaveatNEW
 - Vancouver
answer 4
yes
answered 3 years, 10 months ago
By
dclynn
 - Haskell,Tx
answer 5
You bet it will. You'll start with the 800 number they give you, which is available 24/7. It's well worth the price for any major purchase.
answered 3 years, 10 months ago
By
recondaughter
 - Wisconsin
answer 6
Yes. Just call NEW - National Electronics Warranty. They handle the warranty and will give you all the info you need.
answered 3 years, 10 months ago
By
vdugger
Question

I just bought a TV and 3 yr warranty online. Can I purchase longer than a 3 yr? I'd prefer a 5 yr.

asked 3 years, 9 months ago
By
lcm1825
on 3 Year Service Plan for a Television
5 answers
Answers
answer 1
that's something you would have to ask the protection plan there should be a 800 number and if i'm correct you cannot
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 2
Follow this link: http://see.walmart.com/walmart/protection-plans/?prevTerm=tv+warranty

Select your product, and the price and it will tell you what terms are available for your tv. Most common I've seen is 1 and 3 year. BUT it does show under protection plan terms and conditions that renewals may be made at their sole discretion.

Check it out on their full terms and conditions page: http://wmt.protection-plans.com/content/wmt/en/pl-Generic-Service/PDF/4045.pdf

look for renewals, but here is what it says: 'Renewal: The Plan may be renewed at our discretion.' Though they do not stipulate what that discretion is, I'm assuming that, as your warranty is near it's term, they will mail or email you an offer to extend it, but that's just my guess. Hope it helps!
answered 3 years, 6 months ago
By
techguru1
answer 3
On the copy I got in the mail, it said that they may offer another extention after this one is expired, but there is no way to know if they will as far as I can tell.
answered 3 years, 6 months ago
By
stockup
 - Southern, IL
answer 4
Sorry no 5 year plans are available. Keep in mind this 3 year plan starts when your manufacturer's labor warranty expires. Assuming its a 1 year warranty, this adds up to 4 years of coverage.
answered 3 years, 8 months ago
By
DaveatNEW
 - Vancouver
answer 5
5 yr dont exist anywhere i know of man. Most flat screens are dead by 5 years, so that's probabbly why. Hey, in 3 years, you can buy it again for half the price prolly.
answered 3 years, 8 months ago
By
hayson
 - dragonland
Question

If I can't find our reciept and warrenty info can we still bring in our tv that is not working?

asked 3 years, 2 months ago
By
an anonymous customer
on 3 Year Service Plan for a Television
4 answers
Answers
answer 1
Get online and find site for your TV manufacturer and go to custmer service and they should be able to direct you tin the rightpeople to get your answers.
answered 2 years, 5 months ago
By
XXXZZZXXX
 - Greenville,SC
answer 2
if its under days....ifs it over you must call the manufactor
answered 2 years, 6 months ago
By
jimdel1944
 - myrtle beach
answer 3
You can if you purchased it at Walmart or Walmart.com.
answered 3 years ago
By
antomotiveReg
 - Macon, Ga.
answer 4
no
answered 3 years, 1 month ago
By
gurneysr
Question

do i have to buy the warranty at the time of my purchase of the tv, or do i have a cetain amount of days after my purchase to get the extended warrant

asked 4 years, 8 months ago
By
an anonymous customer
on 3 Year Service Plan for a Television
4 answers
Answers
answer 1
you have 90 days from the purchase date i suppose you can go on line or into the store and ask to purchase their protection plan but for sure it's 90 days
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 2
90 days after purchase - i would suggest buying both on a card to prove it's you and do not use cash.
answered 3 years, 9 months ago
By
hayson
 - dragonland
answer 3
I have purchased merchandise in the past and then purchased the extended warranty a few weeks later. I don't know the exact date that is given, however, you can always call the 800# and speak to a representative and see if you can purchase the warranty with the infomation on your receipt.
answered 4 years, 1 month ago
By
Barbaraws1
 - Perry, FL
answer 4
Every new tv that Walmart sells has a built in 90 day (3month) return policy. During that time the extended product care plan can be bought or returned as well.
answered 4 years, 8 months ago
By
computerguy4u
 - Fargo, ND
Question

Does extended warranty cover accidental screen damage?

asked 4 years, 4 months ago
By
an anonymous customer
on 3 Year Service Plan for a Television
4 answers
Answers
answer 1
yes it does
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 2
Nope, sorry. Here is the full list of WHAT IS NOT COVERED under the WalMart Protection Plan:
What is not covered:
WHAT IS NOT COVERED: (1) REPAIRS CAUSED BY ACCIDENTAL OR INTENTIONAL PHYSICAL DAMAGE, SPILLED
LIQUIDS (UNLESS YOU PURCHASED A LAPTOP PLAN), INSECT INFESTATION, MISUSE, ABUSE, PRODUCTS
WITH ALTERED OR MISSING SERIAL NUMBERS; (2) SERVICE PERFORMED BY UNAUTHORIZED REPAIR
PERSONNEL; (3) REPLACEMENT COSTS FOR LOST OR CONSUMABLE PARTS (TRIMMER LINE, ANTENNAS,
CARTRIDGES, STYLUSES, RECORDS, AUDIO/VIDEO DISKS, TAPES, COMPUTER SOFTWARE OR DISKS, PRINT
ELEMENTS, EXTERNAL POWER SUPPLIES, SPARK PLUGS, FILTERS, PLUMBING, FILTERS, KNOBS, REMOTES,
BATTERIES, BAGS, BELTS, BULBS AND/OR LAMPS.); (4) COSMETIC DAMAGE AND PROBLEMS DUE TO
IMPROPER AND/OR NON-FACTORY AUTHORIZED INSTALLATION OR REPAIRS; (5) ACTS OF GOD; (6) PRODUCTS
USED FOR COMMERCIAL PURPOSES (MULTI-USER ORGANIZATIONS) PUBLIC RENTAL OR COMMUNAL USE IN
MULTI-FAMILY HOUSING ; (7) PRODUCTS THAT ARE NOT LISTED ON THIS PLAN; (8) CONSEQUENTIAL OR
INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, LOSS OF BUSINESS, LOSS OF
PROFITS, LOSS OF DATA, DOWN-TIME AND CHARGES FOR TIME AND EFFORT; (9) ANY FEES RELATED TO THIRD
PARTY CONTRACTS; (10) “NO PROBLEM FOUND” DIAGNOSIS OR FAILURE TO FOLLOW THE MANUFACTURER’S
INSTRUCTIONS; (11) ANY FAILURES, PARTS AND/OR LABOR COSTS INCURRED AS A RESULT OF A
MANUFACTURER’S RECALL; (12) REPAIR OR REPLACEMENT CAUSED BY DEFECTS THAT EXISTED PRIOR TO
THE PURCHASE OF THIS PLAN; (13) SERVICE OR REPLACEMENT OUTSIDE OF THE USA; (14) CLEANINGS AND
ALIGNMENTS UNLESS OTHERWISE NOTED; (15) THEFT; (16) LIABILITY OR DAMAGE TO PROPERTY, OR INJURY
OR DEATH TO ANY PERSON ARISING OUT OF THE OPERATION, MAINTENANCE OR USE OF THE PRODUCT; (17)
COST OF PREVENTATIVE MAINTENANCE (EXCEPT FOR TWO ANNUAL CLEANINGS FOR VCR’S AND DVD’S), OR
DAMAGES CAUSED BY IMPROPER PREVENTATIVE MAINTENANCE; (18) SEIZED OR DAMAGED PARTS
RESULTING FROM FAILURE TO MAINTAIN PROPER LEVELS OF LUBRICANTS OR COOLANTS, RESULTING FROM
USING CONTAMINATED OR IMPROPER LUBRICANTS; RESULTING FROM USING STALE, CONTAMINATED, OR
IMPROPER FUEL; OR RESULTING FROM FREEZING OR OVERHEATING; (19) PRODUCTS WITH SAFETY
FEATURE(S) REMOVED, BYPASSED, DISABLED OR ALTERED; (20) LOSS OR DAMAGE TO STORED DATA,
REPAIRS RELATED TO INSTALLED SOFTWARE, COMPUTER VIRUSES, CRACKED OR PHYSICALLY DAMAGED
SCREENS OR COMPUTER HARDWARE WHICH IS ADDED AFTER THE ORIGINAL PURCHASE; (21) ANY DAMAGE
TO RECORDING MEDIA INCLUDING ANY SOFTWARE PROGRAMS, DATA, OR CONFIGURATION/SETUP
INFORMATION RESIDENT ON ANY MASS STORAGE DEVICES SUCH AS HARD DRIVES, CD-ROM DRIVES, DVD
DRIVES, FLOPPY DISKETTES, TAPE DRIVES OR TAPE BACKUP SYSTEMS, AS A RESULT OF THE
MALFUNCTIONING OR DAMAGE OF AN OPERATING OR NON-OPERATING PART, OR AS A RESULT OF ANY
REPAIRS OR REPLACEMENT UNDER THIS PLAN; (22) BURNED-IN PHOSPHOR IN CATHODE RAY TUBES OR ANY
OTHER TYPE OF DISPLAY AND (23) DAMAGE WHICH IS NOT REPORTED WITHIN THIRTY (30) DAYS AFTER
EXPIRATION OF THIS PLAN; AND (24) WAR, INVASION OR ACT OF FOREIGN ENEMY, HOSTILITIES, CIVIL WAR,
REBELLION, RIOT, STRIKE, LABOR DISTURBANCE, LOCKOUT OR CIVIL COMMOTION
answered 3 years, 6 months ago
By
techguru1
answer 3
You may have to get your receipt and call the 800# for the extended warranty and speak to a customer service rep about the accident. You can make a copy of your extended warranty by pulling up the warranty on-line by using PDF. If the accident is not covered, you may consider your home owners or renter's insurance. If your extended warranty does not cover the damage, then they may be able to get you in touch with a service repair person who can help you with your problem. I hope this helps. You can also look on-line and see everything they do cover, which is almost everything. I would never purchase anything of value without getting this warranty.
answered 4 years, 1 month ago
By
Barbaraws1
 - Perry, FL
answer 4
No, this extended warranty doesn't cover accidental screen damage.
answered 4 years, 2 months ago
By
googleit2
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