Search Product Q&A

Looking for Answers about 3 Year Service Plan for a Television?

ACCESSORIES(Q:49671 A:85366)
APPLIANCES AND STORAGE(Q:26915 A:77960)
AUDIO VIDEO(Q:19380 A:38384)
BABY CARE(Q:5632 A:17614)
BABY GEAR(Q:9571 A:26293)
BABY NURSERY(Q:10387 A:23539)
BEAUTY(Q:12551 A:28499)
BED AND BATH(Q:14361 A:32021)
BIKES AND RIDE ONS(Q:17667 A:38170)
BOOKS(Q:2379 A:2448)
BOYS TOYS MUSIC AND GAMES(Q:6620 A:7172)
CAMERAS AND CAMCORDERS(Q:7829 A:14247)
COMPUTERS(Q:7602 A:15530)
FITNESS(Q:12050 A:32905)
FOOD(Q:17830 A:12973)
FURNITURE(Q:58528 A:142553)
GIRLS TOYS AND ACTIVITIES(Q:4728 A:13148)
HEALTH AND WELLNESS(Q:20213 A:31387)
HOME DECOR(Q:20239 A:35800)
HOME IMPROVEMENT(Q:33312 A:54256)
HOUSEHOLD(Q:8171 A:11834)
JEWELRY(Q:11347 A:12110)
KIDS APPAREL(Q:1185 A:3244)
KITCHEN AND DINING(Q:32213 A:92388)
MENS APPAREL(Q:3277 A:9365)
MOVIES(Q:5484 A:9394)
MUSIC(Q:843 A:1054)
NON APPAREL(Q:5043 A:7665)
OFFICE SUPPLY AND CRAFTS(Q:19399 A:25544)
OUTDOOR LIVING(Q:30843 A:50682)
OUTDOOR PLAY(Q:11716 A:26477)
OUTDOOR SPORTS(Q:35273 A:63794)
PETS(Q:10114 A:18933)
PHOTO OUTLAB(Q:10 A:0)
PORTABLE ELECTRONICS(Q:9689 A:23727)
PRESCHOOL AND LEARNING(Q:3560 A:8220)
SEASONAL AND CELEBRATIONS(Q:5477 A:6596)
SPORTS EQUIPMENT(Q:7590 A:11621)
TIRES AND AUTOMOTIVE(Q:32942 A:31865)
TV(Q:8088 A:20612)
REFURBISHED TVS(Q:343 A:839)
TIER 1(Q:2243 A:3812)
TIER 2(Q:1898 A:3955)
TIER 3(Q:3604 A:12006)
VIDEO GAMES(Q:9273 A:18666)
WIRELESS(Q:30694 A:46127)
WOMENS APPAREL(Q:6570 A:25399)
Most Recent Questions
Recent Question:
What does it not cover? Sure not theft or it falling off the wall but besides that.. And is it 3 years after the manufacturers warranty ends?
Recent Question:
just want to know if my warranty is up on my tv
Recent Question:
Is this plan a Walmart plan or third party vendor like Square Trade?
Questions with Most Recent Answers
Question:
Is this plan a Walmart plan or third party vendor like Square Trade?
Question:
I just bought an LG TV and i went out of town and my house got broken into and the TV was sstolen...can i get a replacement tv?
Question:
Warranties on items bought on the internet?
3 Year Service Plan for a Television

Customer Questions & Answers for
3 Year Service Plan for a Television

Peace of mind without the sticker shock. Our TV Service Plans protect beyond the manufacturer's warranty and cover failures due to normal wear & tear. No deductibles. No hidden fees. Fully transferable.
Customer Questions & Answers:
54 Questions
 | 
163 Answers
Overall Rating:
4.652 out of 5
4.7
out of
5
Product Details

Questions & Answers for 3 Year Service Plan for a Television

Question

Can this warrenty be transferred to another state if I move?

asked 4 years, 6 months ago
By
sakeena
 - Daytona Beach, FL
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
i think it covers the tv, not the state, that wouldn't make sense.
answered 3 years, 3 months ago
By
hayson
 - oklahoma
answer 2
this plan is 100 percent transferable to anyone or any state, but i would still call the 800 number to double check
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 3
Yup, it can even transfer ownership. This was copied directly from their protection plan terms and conditions Free transferability: The Plan may be transferred to a subsequent owner of the product at no additional charge. There are
no restrictions provided your Plan is valid. To transfer, call 1-877-968-6391. Information provided by you must include the
Plan number, date of transfer, new owner’s name, complete address and telephone number.

There are no limitations as to whether or not you move stipulated in the terms and conditions.
answered 3 years, 6 months ago
By
techguru1
answer 4
It can even be transfered to another person if you sell it. Read the warranty.
answered 3 years, 7 months ago
By
stockup
 - Southern, IL
answer 5
It would be best to call the 800# and tell them that you are moving to another state. Your merchandise will be covered regardless, however, it wouldn't hurt to update your info with them directly. A little hint they gave me was to tape my receipt under my tv base or if it can't be taped, put it in a very safe place. They need your new address to service your needs better.
answered 4 years, 2 months ago
By
Barbaraws1
 - Perry, FL
answer 6
Yes. Read the paperwork that you received for the extended warranty
answered 4 years, 4 months ago
By
randomorbit3
 - Baltimore, MD
Question

I bought a 50'' plasma tv at walmart.... I would like to know if i could buy the 3 yr. warranty on line...

asked 4 years, 4 months ago
By
lavallis
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
You should be able to. Follow this link: http://see.walmart.com/walmart/protection-plans/?prevTerm=tv+warranty

This is the WalMart protection plan link, there you can choose the product you purchased, the price, and from there it will give you warranty options, ie. 1 year, 2 year, etc. Most common I've seen are 1-3 year and they kick in after manufacturer so that's a bonus.
answered 3 years, 6 months ago
By
techguru1
answer 2
You have 90 days to purchase a plan. All of our plans can be found here: http://see.walmart.com/walmart/protection-plans/
answered 3 years, 9 months ago
By
DaveatNEW
 - Vancouver
answer 3
yes
answered 3 years, 10 months ago
By
dclynn
 - Haskell,Tx
answer 4
I believe you can, but I'd call walmart to make sure.
answered 3 years, 10 months ago
By
recondaughter
 - Wisconsin
answer 5
I just bought my replacement tv and purchased a new three year warranty on-line before check out. It was well worth the price of the warranty because now I don't have to watch a tv which is was running very hot and had an eight inch smudge line from top to bottom. It is very simple to purchase this warranty on-line; look at what other's bought when buying this product and purchase the warranty. It was well worth it when I purchased in in December, 2007.
answered 4 years, 2 months ago
By
Barbaraws1
 - Perry, FL
answer 6
I contacted NEWCorp who is the company that administers the Service Plans for Wal-Mart and was told that you can buy the Service Plan on-line even if you didn't purchase your product on-line.
answered 4 years, 4 months ago
By
heacar
Question

my tv is broke now what do i do?

asked 4 years, 6 months ago
By
tobonlana
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
call the 800 number on walmart website and file a claim it is easy and fast
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 2
If you purchase the TV from WalMart, and got the warranty, this is taken right from their site, here are the steps:

How the plan works
We've made buying and using your TV service plan easy and straightforward. Simply add the Walmart Product Care Plan to your shopping cart.

You will receive an email confirming your purchase.
Your plan is active the moment you complete your purchase, so you never have to register or mail anything in.
If you ever need to make a claim, all you have to do is call us toll-free, 24 hours a day, 365 days a year at 1-877-968-6391. Just have your product receipts handy when you call.

Important points about purchasing our plans:

Products need to be purchased from either Walmart.com or a Walmart store.
If you have the original Walmart product receipt, you can buy this Product Care Plan to cover any eligible product up to 90 days after you've bought it.
*Limitations and exclusions apply. See Terms and Conditions for complete program details. You will need Adobe Acrobat Reader to view the Terms and Conditions.
answered 3 years, 6 months ago
By
techguru1
answer 3
Call the number that comes on the copy of your warranty that gets sent to you in the mail a week or so after you buy it online.
answered 3 years, 7 months ago
By
stockup
 - Southern, IL
answer 4
Call the toll free number that's at the top of your extended warranty paperwork. They emailed that to you so if you kept that email, and even better, printed it out, you'll find the number right there in that paperwork.
answered 3 years, 10 months ago
By
recondaughter
 - Wisconsin
answer 5
If your merchandise is broken and you purchased the extended warranty try to find your receipt and call their 800#. If the set is under warranty they will send a repair person to your home and pick up the tv. If the tv can be repaired they will repair it. If the tv cannot be repaired they will assign you a customer service representative to replace your tv. They are very helpful and you will be watching your repaired tv or a brand new tv very soon.
answered 4 years, 2 months ago
By
Barbaraws1
 - Perry, FL
answer 6
Read the warranty papers and follow instructions. It all depends on how long you have had your set. If reasonably new take it back to the store where you got it from or call them and see what they recommend
answered 4 years, 4 months ago
By
randomorbit3
 - Baltimore, MD
Question

can this be purchased a while after buying a tv

i just bought a 42 inch tv but didnt have the extra money to buy this could i buy it in a few months and it still work since it dont start till a year after the tv was purchased ?
asked 4 years, 2 months ago
By
teddydakilabear
 - kentucky
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
I did. I was told I could buy it up to 90 days after the purchase, and mine was a refurbed unit and only had 90 days warranty, so you probably have the whole year, although the prices may change and the option could go away if they discontinue the service with the company that they sell the warranties through. The warranty is not from Wal-Mart, but just sold through Wal-Mart.
answered 3 years, 7 months ago
By
stockup
 - Southern, IL
answer 2
it says 90 days after the purchase...make sure you do it on a card of yours to prove it, the paper is not enough, you have to prove it was yhour email addresss/card as well.
answered 3 years, 9 months ago
By
hayson
 - dragonland
answer 3
yes
answered 3 years, 10 months ago
By
dclynn
 - Haskell,Tx
answer 4
I believe it says you can purchase this within 90 days of buying the product, I don't know if you're within that window or not?
Read the details of the extended warranty here online, it says it right in there. You probably just missed it is all.
answered 3 years, 10 months ago
By
recondaughter
 - Wisconsin
answer 5
First, check with the Wal-Mart where you purchased the tv and as long as you have your receipt, they may let you purchase the extended warranty. If Wal-Mart does not let you purchase the extended warranty, then call the 800# for the extended warranty and try to purchase the warranty directly through their service. It is well worth a try!
answered 4 years, 2 months ago
By
Barbaraws1
 - Perry, FL
answer 6
You have up to 90 days to purchase the plan. Just keep your receipts as proof of purchase.
answered 4 years, 2 months ago
By
DaveatNEW
 - Vancouver
Question

I live some 45 miles from the nearest WalMart and large City, Sioux Falls South Dakota so would the T V be covered under the Extended Warranty?

asked 3 years, 11 months ago
By
Petrone
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
difinitley yes the protection plan dept. sends the nearest service dept. which usually is a service tech. from a electonic repair shop
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 2
It does not matter where you live. If you purchase it from their website and live in the continental U.S it'll cover your tv. The warranty does not require you to bring your tv somewhere if there is ever any issue. If the original warranty from the manufacturer covers in home repairs this warranty will as well, if not, walmart covers the shipping to and from your house for the repairs, so you will not be required to bring it to the store
answered 3 years, 6 months ago
By
techguru1
answer 3
Yes. The plans provide nationwide coverage.
answered 3 years, 9 months ago
By
DaveatNEW
 - Vancouver
answer 4
yes
answered 3 years, 10 months ago
By
dclynn
 - Haskell,Tx
answer 5
You bet it will. You'll start with the 800 number they give you, which is available 24/7. It's well worth the price for any major purchase.
answered 3 years, 10 months ago
By
recondaughter
 - Wisconsin
answer 6
Yes. Just call NEW - National Electronics Warranty. They handle the warranty and will give you all the info you need.
answered 3 years, 11 months ago
By
vdugger
Question

just purchased the 3 yr service plan a week ago, how do i print out the receipt? when i click "available to print" i get only info on the product.

asked 3 years, 8 months ago
By
wutang4life360
on 3 Year Service Plan for a Television
6 answers
Answers
answer 1
I'm using email as receipt plus credit charge info.
answered 3 years, 6 months ago
By
Foxfire44
answer 2
don't worry it happened to me also you will get a copy of your protection plan in the mail or you can call the 800 number and have them give you a contract number for reference
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 3
They should've emailed you the full warranty information. Also you should be getting a hard copy in the mail. I received the emailed copy within 3days, more like a week or so for the mail copy. If you haven't received it yet, I'd recommend contacting them
answered 3 years, 6 months ago
By
techguru1
answer 4
You should be able to print screen and you will also get another copy of it in the mail, which has a registration section in it, that has me confused, as most warranties don't require you to fill out registrations, but maybe they do it for people like one above that buy more than one TV and try to get by with only one extended warranty.
answered 3 years, 7 months ago
By
stockup
 - Southern, IL
answer 5
I couldn't print it out either, but saved it on my computor until I got the copy in the mail.
answered 3 years, 8 months ago
By
MomsMom
 - Florida
answer 6
You are correct that the "print" link on the page is broken and sends you back to product information. Walmart webmaster should correct this problem on this warranty product page.

I just re-opened the warranty as if to read it, then used my browser print commands to print it out.

Also, when I received an e-mailed copy of the warranty a few days after purchase, I was able to print it easily from the e-mailed copy.
answered 3 years, 8 months ago
By
SmartGeema
 - Beautiful Tulsa Oklahoma
Question

I just bought a TV and 3 yr warranty online. Can I purchase longer than a 3 yr? I'd prefer a 5 yr.

asked 3 years, 9 months ago
By
lcm1825
on 3 Year Service Plan for a Television
5 answers
Answers
answer 1
that's something you would have to ask the protection plan there should be a 800 number and if i'm correct you cannot
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 2
Follow this link: http://see.walmart.com/walmart/protection-plans/?prevTerm=tv+warranty

Select your product, and the price and it will tell you what terms are available for your tv. Most common I've seen is 1 and 3 year. BUT it does show under protection plan terms and conditions that renewals may be made at their sole discretion.

Check it out on their full terms and conditions page: http://wmt.protection-plans.com/content/wmt/en/pl-Generic-Service/PDF/4045.pdf

look for renewals, but here is what it says: 'Renewal: The Plan may be renewed at our discretion.' Though they do not stipulate what that discretion is, I'm assuming that, as your warranty is near it's term, they will mail or email you an offer to extend it, but that's just my guess. Hope it helps!
answered 3 years, 6 months ago
By
techguru1
answer 3
On the copy I got in the mail, it said that they may offer another extention after this one is expired, but there is no way to know if they will as far as I can tell.
answered 3 years, 7 months ago
By
stockup
 - Southern, IL
answer 4
Sorry no 5 year plans are available. Keep in mind this 3 year plan starts when your manufacturer's labor warranty expires. Assuming its a 1 year warranty, this adds up to 4 years of coverage.
answered 3 years, 9 months ago
By
DaveatNEW
 - Vancouver
answer 5
5 yr dont exist anywhere i know of man. Most flat screens are dead by 5 years, so that's probabbly why. Hey, in 3 years, you can buy it again for half the price prolly.
answered 3 years, 9 months ago
By
hayson
 - dragonland
Question

Which determines the date of the extended warranty? The shipping date of the item or the receipt date?

asked 4 years, 4 months ago
By
gadbad
on 3 Year Service Plan for a Television
4 answers
Answers
answer 1
90 days after purchase, but 3 yrs starts after the manufacture warranty ends.
answered 3 years, 9 months ago
By
hayson
 - dragonland
answer 2
It's the manufacturers warranty that determines when your extended warranty starts. Your extended warranty kicks in on the day the manufacturers warranty ends.
answered 3 years, 10 months ago
By
recondaughter
 - Wisconsin
answer 3
I purchased a tv on July 4th as a replacement for another tv which was covered under the extended warranty. I have the advantage to cancel the order before I receive it after shipping or in the process of being shipped, however, my purchase date is July 4th. The extended warranty starts on the date of purchase and they have no way of knowing if there is a back order problem causing the delay since they are there to take over when Wal-Mart's usual one year warranty ends and they use my date of purchase as the time the warranty begins for the purchaser. If your merchandise was delayed in shipping for a month or longer, try calling the 800# and see if they will work something out. You may just wan to know what the date of coverage is for your merch and it wouldn't hurt to talk to a customer service rep at the 800#, just to put your mind at ease.
answered 4 years, 2 months ago
By
Barbaraws1
 - Perry, FL
answer 4
Receipt date. And it extends from the end of the manufactures warranty
answered 4 years, 4 months ago
By
randomorbit3
 - Baltimore, MD
Question

We are looking to buy Vizio 47" LCD TV, cost $798 . If a repair is needed, will a repairman come to the house or will we have to box and ship TV off?

asked 3 years, 10 months ago
By
an anonymous customer
 - Pensacola FL
on 3 Year Service Plan for a Television
4 answers
Answers
answer 1
all costs of any repair is by the protection plan not a dime comes out of your pocket i have already experienced a claim and it is very easy, the protection plan is a very good investment
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 2
Depends on what the original manufacturer stipulated in the warranty provided. For example: if you have a SONY TV and the SONY warranty said it would cover in home service, then yes, this warranty covers it. If the original said covers in home, where available, then that gives you a gray area in the contract and it will most likely be up to WalMart if you have an issue. Even if they do have to ship it out, they cover shipping both ways.

Here is the full info from WalMart's site:

Your Walmart Product Care Plan includes:*

"No Lemon" Coverage
If your product requires more than three repairs for the same problem, we'll replace it.

In-home Service
We offer convenient in-home or on-site service, if covered by your original manufacturer's warranty.

Transferable Coverage
If you sell your product or give it to someone as a gift, your Walmart Product Care Plan and all of its benefits are fully transferable to the new owner, so it maintains its value.

How the plan works
We've made buying and using your TV service plan easy and straightforward. Simply add the Walmart Product Care Plan to your shopping cart.

You will receive an email confirming your purchase.
Your plan is active the moment you complete your purchase, so you never have to register or mail anything in.
If you ever need to make a claim, all you have to do is call us toll-free, 24 hours a day, 365 days a year at 1-877-968-6391. Just have your product receipts handy when you call.
answered 3 years, 6 months ago
By
techguru1
answer 3
not totally sure, I have the paper copy and it says nothing about mailing the tv back. i only heard of that once when it was broken out of the box for a replacement. i think they hire someone locally to come. there are different instances for different states listed on the back of it and it says to not delete the email you received that says you have the warranty (otherwise someone could just copy it i guess) - and make sure you use a card to do it, so there is proof YOU bought the warranty and not someone else.
answered 3 years, 9 months ago
By
hayson
 - dragonland
answer 4
3 year warranty states that if the orginal warranty that came with the TV is in house service that is the type of service you will get under the extended warranty. If the orginal warranty was for return to the company for repair you will have to box it up.
answered 3 years, 10 months ago
By
INSP1
 - MT. Pleasant , Pa Area
Question

How long do you have to purchase the protection plan after the purchase of the tv?

asked 3 years, 9 months ago
By
an anonymous customer
on 3 Year Service Plan for a Television
4 answers
Answers
answer 1
90 days
answered 3 years, 6 months ago
By
blu2kool
 - los angeles,ca.
answer 2
I believe you have either 30 or 90 days after the purchase of the TV to add the protection plan. Please note, the TV must be purchased from WalMart as well for it to be eligible. For full terms and conditions on the protection plan, check out this link, I got it from clicking full details on their protection plan page: http://wmt.protection-plans.com/content/wmt/en/pl-Generic-Service/PDF/4045.pdf
answered 3 years, 6 months ago
By
techguru1
answer 3
You have 90 days to purchase a plan. All of the plans can be found here:
http://see.walmart.com/walmart/protection-plans/
answered 3 years, 9 months ago
By
DaveatNEW
 - Vancouver
answer 4
before the time the manufacturers warranty expires. I it has 90 day warranty from tv complay, then buy the wmart protection before that ends - if its a 1 yr warranty, then buy it before that ends. Also, i read once that it's 90 days after purchase, so just buy it at time of purchase to be sure. they maili t weeks later for some reason, but it workds and dont lose it.
answered 3 years, 9 months ago
By
hayson
 - dragonland
1 of 6 total pages