answer 1
Unless it specificially states not to use a mild cleaning agent while washing the filters, you may wash the filters in cold or warm water using a scented mild detergent, and make sure to remove any excess water in the filters since this is what normally creates the horrible smelling odor after it has been washed and dried. The information is in this model's manual, and I would recommend that you just wash the filters again following this method. In addition, you could have also put the inner pleated filter back into the filter container when it was not truly dry causing the odor. I would give the inner pleated filter a complete forty eight hours to dry thoroughly.
answered 5 months, 3 weeks ago
answer 2
That has not happened with mine , but it does sound like mold. I would try soaking it in water with a little bleach; see if that helps. If I'm in a hurry I sometimes dry the filters with my hair dryer. If that doesn't work I would see if you can get a replacement part from the manufacturer.
answered 6 months ago
By
LadySophia
- Syracuse, NY