have you made sure the filter is poped in tight? and have you tried to plug it in different plug-ins in your house. make sure you don't plug it in on the same line with other big electronics. just a thought. And when you say it keeps turning off, are the lights on? I just say that because mine makes absolutely no sound, I had to get right down to it to feel the air moving to know it was working.
answered 3 years, 8 months ago
Try cleaning the wire and collector plates. If this doesn't work, it is defective and you should exchange it.
answered 3 years, 10 months ago
Make sure the blades are clean and dry. Also make sure there is not a direct fan blowing air on it. I noticed in the past when I would run a fan close it, the Pro would shut off - I think the force of the fan maybe overwhelming it. Hope this helps!
answered 4 years, 2 months ago