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Most Recent Questions
Recent Question:
if i switch hard drive on my ps4 will it void the warranty?
Recent Question:
if i switch hard drive will it void the warranty ?
Recent Question:
Can i buy the Extended Warranties if i i am within 30 days of purchase?
Recent Question:
Does this plan cover accidental drops?
Questions with Most Recent Answers
Question:
I have the 3 year warranty for my Xbox slim Is their anyway to void this warranty?
Question:
Does the product have to be in its box in order for the replacement plan to work?
Question:
If I buy this for a product that I got from Walmart 3 years will this cover it.
2 Year Service Plan for Game Systems

Customer Questions & Answers for
2 Year Service Plan for Game Systems

Peace of mind without the sticker shock. Our Plans protect beyond the manufacturer's warranty and cover failures due to normal wear & tear. No deductibles. No hidden fees. Fully transferable.
Customer Questions & Answers:
17 Questions
 | 
18 Answers
Overall Rating:
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Product Details

Questions & Answers for NEW Customer Service Companies, Inc 2 Year Service Plan for Game Systems

Question

Will a warranty cover drops and spills on a DS xl?

asked 4 years, 9 months ago
By
mrj32268
on 2 Year Service Plan for Game Systems
3 answers
Answers
answer 1
No it doesn't. It only covers normal wear and tear, Environmental factors (heat, dust, humidity) and mechanical and electrical failure
answered 3 years, 6 months ago
By
Mainahmom
 - Maine
answer 2
I do not think so because right in the Terms and Conditions under what is NOT covered, the very first item says "Accidental, or intentional physical damage, spilled liquids (unless you purchased a laptop plan)..."
answered 3 years, 8 months ago
By
AmyS711
answer 3
Protection plans cover ALL accidents!
answered 3 years, 11 months ago
By
LovingAbbi
 - Michigan
Question

service plans avalible in walmart stores?

are they avalible at the checkout line in the store it's self?
asked 5 years, 1 month ago
By
gameman123
 - Binghamton, NY
on 2 Year Service Plan for Game Systems
2 answers
Answers
answer 1
I was told I could not buy a warranty for a Nintendo DSiXL in the store. I was given a brochure to contact for purchase. I called them, they said I could not purchase on the phone, I had to go online. I went online and ordered the service plan. Now it says my product is available to download and print but I'll be darned if I can find it! At Toys R Us, where I bought a second one, I bought the service plan at the time of purchase with no problems.
answered 4 years, 4 months ago
By
ilemt55
answer 2
Yes, service plans are also available in the store. Plans can be purchased for goods purchased in the store or online at Walmart.com
answered 4 years, 9 months ago
By
DaveatNEW
 - Vancouver
Question

if the Nitendo Ds is lost does it cover replacements ?

asked 5 years, 7 months ago
By
an anonymous customer
on 2 Year Service Plan for Game Systems
2 answers
Answers
answer 1
no, only repairs unrelated to abuse or accidental damage
answered 4 years, 4 months ago
By
angrycustomer451
answer 2
no it does not.
answered 5 years, 7 months ago
By
mbyars
 - walmart-st.charles
Question

Xbox 360 extended warranty:

If i buy a two year extended warranty for an xbox 360 and it breaks do i bring it to the store and walmart will give me a new xbox right there or will i have to wait a couple of days
If i do have to wait how many days does it usually take to recieve it back
asked 5 years, 5 months ago
By
buyeratwalmart
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
You have to mail it to their service center for repair. They will not accept it back at the store after the return period.
answered 5 years, 4 months ago
By
play3rtwo
 - Mobile, AL
Question

DO YOU HAVE TO BUY THE EXTENDED WARRANTY AT TIME OF PURCHASE OR DO YOU HAVE 30 DAYS TO BUY?

asked 5 years, 7 months ago
By
an anonymous customer
 - NJ
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
No. and NO. You can actually purchase the extended warranty up to 90 days after your purchase.
answered 5 years, 7 months ago
By
mbyars
 - walmart-st.charles
Question

I am supposed to send my Wii in for service. I was not instructed what to include when I send it in. Remote? Power cord? AV cables?

asked 5 years, 4 months ago
By
an anonymous customer
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
Call the protection plan team @ 1-877-968-6391.
answered 3 years, 2 months ago
By
DaveatNEW
 - Vancouver
Question

how does the service plan work?

we bought an i pod touch after christmas a couple years ago and we bought the 2 year service plan. I have misplaced the papers witht the reciept and was wondering if it is registered by the serial number?
asked 3 years, 6 months ago
By
an anonymous customer
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
The protection plan team can search for your receipt information. They can be reached at 1-877-968-6391.
answered 3 years, 2 months ago
By
DaveatNEW
 - Vancouver
Question

Renewal

okay so i bought a psp 2001 in 2008 and i bought the 2 year service plan and then expired in 2010, if i buy this one will it renew my old one or will it not cover anything ?
asked 3 years, 11 months ago
By
arrocete
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
You may be able to renew your previous plan by calling the protection plan team @ 1-877-968-6391.
answered 3 years, 2 months ago
By
DaveatNEW
 - Vancouver
Question

I bought a 2 yr srv plan in store, how do i register online

asked 5 years, 11 months ago
By
lyssa509
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
in order to register online you will need to go to www.productassist.com/walmart

you can also call (877)968-6391
answered 5 years, 7 months ago
By
mbyars
 - walmart-st.charles
Question

Do you need to purchase the system from walmart to be able to use this warranty?

asked 6 years, 5 months ago
By
an anonymous customer
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
Yes. The product needs to be purchased from Walmart or Walmart.com
answered 6 years, 3 months ago
By
DaveatNEW
 - Vancouver
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