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Most Recent Questions
Recent Question:
I didn't ever get this plan emailed to me how do i get it now a year later
Recent Question:
What do I do when I need a repair or replacement?
Questions with Most Recent Answers
Question:
In store purchase and warranty purchase
Question:
I buy this online with my porches and it say it will be email to me and i have not yet receive anything and is already been charge
Question:
I preordered an XBox One Console in July. It was delivered on November 22, 2013. Can I purchase a service plan within 30 days of the delivery date?
Question:
does the protection plan cover a nintendo ds bundle?
2 Year Service Plan for Game Systems

Customer Questions & Answers for
2 Year Service Plan for Game Systems

Peace of mind without the sticker shock. Our Plans protect beyond the manufacturer's warranty and cover failures due to normal wear & tear. No deductibles. No hidden fees. Fully transferable.
Customer Questions & Answers:
17 Questions
 | 
18 Answers
Overall Rating:
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Product Details

Questions & Answers for NEW Customer Service Companies, Inc 2 Year Service Plan for Game Systems

Question

Will a warranty cover drops and spills on a DS xl?

asked 4 years, 4 months ago
By
mrj32268
on 2 Year Service Plan for Game Systems
3 answers
Answers
answer 1
No it doesn't. It only covers normal wear and tear, Environmental factors (heat, dust, humidity) and mechanical and electrical failure
answered 3 years, 1 month ago
By
Mainahmom
 - Maine
answer 2
I do not think so because right in the Terms and Conditions under what is NOT covered, the very first item says "Accidental, or intentional physical damage, spilled liquids (unless you purchased a laptop plan)..."
answered 3 years, 3 months ago
By
AmyS711
answer 3
Protection plans cover ALL accidents!
answered 3 years, 6 months ago
By
LovingAbbi
 - Michigan
Question

service plans avalible in walmart stores?

are they avalible at the checkout line in the store it's self?
asked 4 years, 8 months ago
By
gameman123
 - Binghamton, NY
on 2 Year Service Plan for Game Systems
2 answers
Answers
answer 1
I was told I could not buy a warranty for a Nintendo DSiXL in the store. I was given a brochure to contact for purchase. I called them, they said I could not purchase on the phone, I had to go online. I went online and ordered the service plan. Now it says my product is available to download and print but I'll be darned if I can find it! At Toys R Us, where I bought a second one, I bought the service plan at the time of purchase with no problems.
answered 3 years, 11 months ago
By
ilemt55
answer 2
Yes, service plans are also available in the store. Plans can be purchased for goods purchased in the store or online at Walmart.com
answered 4 years, 4 months ago
By
DaveatNEW
 - Vancouver
Question

if the Nitendo Ds is lost does it cover replacements ?

asked 5 years, 2 months ago
By
an anonymous customer
on 2 Year Service Plan for Game Systems
2 answers
Answers
answer 1
no, only repairs unrelated to abuse or accidental damage
answered 3 years, 11 months ago
By
angrycustomer451
answer 2
no it does not.
answered 5 years, 2 months ago
By
mbyars
 - walmart-st.charles
Question

Do you need to purchase the system from walmart to be able to use this warranty?

asked 6 years ago
By
an anonymous customer
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
Yes. The product needs to be purchased from Walmart or Walmart.com
answered 5 years, 10 months ago
By
DaveatNEW
 - Vancouver
Question

Can purchase the xbox in store and the service online?or can i purchase the plan in store? thanks

asked 5 years, 9 months ago
By
an anonymous customer
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
im not sure if i understand completely, but you can purchase the product care plan in the store or online
answered 5 years, 2 months ago
By
mbyars
 - walmart-st.charles
Question

As the other guy was trying to ask... Can I purchase the xbox at a Walmart Store and then purchase the extended service plan online?

asked 5 years, 1 month ago
By
Alex313
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
Yes. As long as the xbox was purchased at a Walmart store you can purchase the plan online.
answered 2 years, 9 months ago
By
DaveatNEW
 - Vancouver
Question

DO YOU HAVE TO BUY THE EXTENDED WARRANTY AT TIME OF PURCHASE OR DO YOU HAVE 30 DAYS TO BUY?

asked 5 years, 2 months ago
By
an anonymous customer
 - NJ
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
No. and NO. You can actually purchase the extended warranty up to 90 days after your purchase.
answered 5 years, 2 months ago
By
mbyars
 - walmart-st.charles
Question

Xbox 360 extended warranty:

If i buy a two year extended warranty for an xbox 360 and it breaks do i bring it to the store and walmart will give me a new xbox right there or will i have to wait a couple of days
If i do have to wait how many days does it usually take to recieve it back
asked 5 years ago
By
buyeratwalmart
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
You have to mail it to their service center for repair. They will not accept it back at the store after the return period.
answered 4 years, 11 months ago
By
play3rtwo
 - Mobile, AL
Question

I bought a 2 yr srv plan in store, how do i register online

asked 5 years, 6 months ago
By
lyssa509
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
in order to register online you will need to go to www.productassist.com/walmart

you can also call (877)968-6391
answered 5 years, 2 months ago
By
mbyars
 - walmart-st.charles
Question

I am supposed to send my Wii in for service. I was not instructed what to include when I send it in. Remote? Power cord? AV cables?

asked 4 years, 11 months ago
By
an anonymous customer
on 2 Year Service Plan for Game Systems
1 answer
Answers
answer 1
Call the protection plan team @ 1-877-968-6391.
answered 2 years, 9 months ago
By
DaveatNEW
 - Vancouver
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