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Most Recent Questions
Recent Question:
Not getting a good water flow out of machine
Recent Question:
I assume an upholstery cleaner attachment is included with Model 1383. Can I use the upholstery cleaner attachment to clean stairs? Thank you.
Questions with Most Recent Answers
Question:
Will this work on ceramic floors or hardwood?
Question:
bottom of clean water tank fell off
Question:
I assume an upholstery cleaner attachment is included with Model 1383. Can I use the upholstery cleaner attachment to clean stairs? Thank you.

Customer Questions & Answers for
Hoover Hoover Steamvac Silver Carpet Cleaner, F5915900

Cleaning carpet is an arduous task. Get the Hoover Steamvac Silver Carpet Cleaner as the perfect solution for this task. This cleaner uses the Spin Scrub technology that uses multi directional brushes to remove dirt from every angle in the carpet fibers. These brushes are removable and washable, providing easy maintenance. The high velocity suction of this Hoover carpet cleaner removes dirty water and all the detergent residues, to give a clean a fresh look to your carpets. This cleaner then heat dries the carpets, giving it a revitalized appearance. The brush roll has 3 speeds and comes with 3 settings namely normal cleaning, gentle cleaning and cleaning for spill pick up. The clean surge feature of the home steam carpet cleaner applies extra detergent for removing heavy stains. The 12 Amp motor of this gentle carpet cleaner will cleans the carpet effortlessly.
Customer Questions & Answers:
117 Questions
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499 Answers
Overall Rating:
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Product Details

Questions & Answers for Hoover Hoover Steamvac Silver Carpet Cleaner, F5915900

Question

How well are dried pet stains removed with the Hoover Steamvac Silver Model #F5915-900?

I have a 16 yr. old dog who has within the last 6 months started to have accidents during the night that unfortunately remain "hidden" until almost dry. I am afraid that because of this fact her urine has soaked into the padding under the carpet. Does anyone know if this cleaner will extract such deep stains and or dirt? It sounds like the cleaner for me otherwise!!
asked 3 years, 7 months ago
By
garrysangel
on Hoover Steamvac Silver Carpet Cleaner, F5915900
8 answers
Answers
answer 1
I had a 16 year old that passed away about 3 years ago. She had accidents and was on a medication that made her urine super smelly and sticky which caused awful staining. I had the carpet professionally cleaned 3 times and they were unable to get the stains out. I decided to try this machine before replacing the carpet and this machine removed every stain and the carpet looks great again. The machine paid for itself with that one cleaning.
answered 3 years, 4 months ago
By
Ariviste
 - Arnoldsville, GA
answer 2
I have an older cat who has decided to claim the carpet in the storage room as her litterbox, and this worked wonders on the stains. I had an old Oreck steamer that didn't clean the stains, nor did it have the suction to remove what it put in the carpet. This Hoover got everything out -- cat stains, cat smell and the stuff the Oreck left in. I bought the Woolite Pet cleaner to use with it, and it's been a wonder. I wouldn't put bleach in, as that could discolor your carpet, but you could try some vinegar or Odo-Ban in the steam cleaner if you want a cheaper alternative to get the smell out. Good luck (and hope your dog is doing well!).
answered 3 years, 5 months ago
By
MeowLady
 - Dallas, Texas
answer 3
Yes. You can go over a spot using a side to side motion while injecting the cleaner so the brushes scrub that area well. Go back over it in the normal forward backward style and it will pull it up. May take a few passes but it will work. I also use a small amount of Bleach for those types of stains to eliminate odor however I am sure the manufacture would not condone that seeing that it is hard on the seals. I also won't tell you that I use a mixture of hot water and laundry detergent rather than the cleaners to save $$. Works as well if not better and I am only now retiring this model after 5 years of hard use so doesn't seem to hurt anything.
answered 3 years, 6 months ago
By
DogLover54
 - Florida
answer 4
I bought it a month ago and I have ben succsessful! with my old dog pet stains a week or more old (waiting for the cleaner to arrive and finding others) . It also depends on your carpet staine resistance. I am about to tackle some older cat stains underneather chairs that I just found. So far I am pleased of how deep it has gone.
answered 3 years, 6 months ago
By
thriftyfifty
 - UPstate New York
answer 5
I have only owned this steamer for a day, but I can tell you I own two large dogs who have been tracking in a lot of dirt. The last few weeks we've had a lot of rain and I'v found myself renting a rug doctor each weekend. I decided to invest in a carpet cleaner and gave it a shot last night and was amazed at how dirty the water was after using a Rug Doctor the past 3 weekends. I have brand new carpet and can't believe how much hidden dirt the Steam Vac Silver picked up!

Hope this helps!
answered 3 years, 6 months ago
By
UndomesticGodess
 - Wichita, KS
answer 6
I don't think it will remove old pet stains especially if the urine has soaked into the padding. The cleaner does a good job at sucking up the water it sprays but I don't think it can reach the padding.
answered 3 years, 6 months ago
By
PigeonToes
 - AZ
answer 7
I have a small older female dog that goes in the night too, this cleaner took it out and there is no after smell. I went over the carpet a few times to make sure. There is a surge trigger that puts extra down in a certain spot. I would recommend.
answered 3 years, 7 months ago
By
Redscynder
 - Tucson, AZ
answer 8
Our old steamer went ka-put on us a few months ago so we have similar issues. Our larger dog sometimes goes in odd places so she doesn't get in trouble. We bought the PowerSteamer and after one use, I noticed the stains and smell were gone. I was very impressed. I also used the Bissell Advanced Formula Plus for Pet Stain and Odor. We also have kids who leave "mystery" stains all over the house and it cleans them up as well.
answered 3 years, 7 months ago
By
TJinGA
Question

why the dirt bucket is not picking up water

can any one pls tell me why this machine is not picking up from the floor the wetness from the carpet i had to dry the carpet using towels!!!!!!!!!!
asked 3 years, 2 months ago
By
Lovetoshopatwalmarts
 - Germantown,MD
on Hoover Steamvac Silver Carpet Cleaner, F5915900
7 answers
Answers
answer 1
After about a year or so of owning this cleaner I had the same problem with it not sucking up the water. For me it turned out that where the dirty return water tank sits on in the machine has a circular rubber gasket. I put some "Silicone Grease", found in home depot in plumbing) on the gasket. Do not use Vaseline. I also press down on the dirty water tank when putting it back and then closing the two lever clamps. Now it's good as new. Also put the grease on any other part that has a rubber seal on it. Things dry out here in the Desert very easily.
answered 2 years, 9 months ago
By
SteveBn
 - Vegas baby!
answer 2
I had the same problem. I had to exchange mine. I think of them just have that problem. The new one works perfect.
answered 3 years ago
By
Heartagram
 - Seattle, WA
answer 3
You have to make sure the lid to the holding box (dirty water) is Air Tight! It is sucking in room air & losing suction to pull up the water.
answered 3 years, 1 month ago
By
RiVanD
 - Michigan
answer 4
try pushing down on the dirty water resevoir before locking the clamps. The carpets will still feel damp but should dry within an hour. Make sure to pull back very slowly when cleaning to get best results (don't operate quickly like a vacuum).
answered 3 years, 2 months ago
By
LGB1
answer 5
Hi, Not sure if you resolved this. But it happened to me a couple days ago. Looked at the tank that holds the water picked up and realized there is a square piece on the outside of it that slides up and down, think it is used with the attachments. Anyway, it wasnt slid down and upright completely. After I jingled it back into that position and put the tank on, the water started sucking up again. Hope this helps!
answered 3 years, 2 months ago
By
DeniseAtHome
 - San Antonio, TX
answer 6
check the tabs to lock in the bucket. Also if you had recently changed out the floor cleaner to the hose, you might have forgoten to put back in the plastic thing that you had to take out to put in the hose attachment.
answered 3 years, 2 months ago
By
cbainter
 - Sierra Vista, AZ
answer 7
Love: I had the same problem when I used it for the first time. I found out you must ensure the dirty return water tank lid is on securely via the instructions. The instructions are on the lid in small lettering covered with a transparent label. I hope this solves your problem.
answered 3 years, 2 months ago
By
Rhett
 - Lexington, KY
Question

A friend just gave me the hoover steam vac silver and i dont have the directions. Do i put the solution and water in the top container or the bottom?

asked 3 years, 3 months ago
By
vampslayer1111
on Hoover Steamvac Silver Carpet Cleaner, F5915900
7 answers
Answers
answer 1
You can view the Owners manual from the Home Depot Website. Look for model #F5914-900
answered 3 years ago
By
Unclmartin
 - Riverside, CA
answer 2
water goes on top with solution
answered 3 years, 2 months ago
By
Lovetoshopatwalmarts
 - Germantown,MD
answer 3
The top container
answered 3 years, 2 months ago
By
Princesco
answer 4
Put in the top. Fill cap half full with solution - then hot water for container. Bottom container is for dirty water. Per instructions, pull trigger as you go forward and back - and then release trigger and go back and forth several times. Good luck. Works pretty well.
Images for this Answer
(click to see full-size image)
User submitted photo
answered 3 years, 2 months ago
By
Rbhnow
 - Bessemer, Alabama
answer 5
Top. You might find instructions on Hoover's website.
answered 3 years, 2 months ago
By
Greydude
answer 6
both go in the top container, the lid is actually a measuring cup for the solution.
answered 3 years, 2 months ago
By
momonthejob
 - sacramento, CA
answer 7
Definitely the TOP container.
answered 3 years, 3 months ago
By
Rhett
 - Lexington, KY
Question

rotating brushes

OK I got 2 different answers. Do these brushes rotate by electrical power or what??
asked 3 years, 3 months ago
By
LADYOBX
 - NC
on Hoover Steamvac Silver Carpet Cleaner, F5915900
7 answers
Answers
answer 1
In answer to your question of electric power or what, the brushes rotate by vacuum within the machine. There is no connection to the motor within the machine. I have owned and repaired two of our Hoover Spin Vac's. We have used them for over 12 years.
answered 3 years ago
By
Unclmartin
 - Riverside, CA
answer 2
I'm not sure what you are asking... You can turn the brushes off and on with the switch. You can also change the speed of them.
answered 3 years ago
By
Heartagram
 - Seattle, WA
answer 3
There are five brushes attached to each other with a plastic square peg sticking out of the housing in the middle. The peg fits into the inner contents of the machine. The machine rotates the peg and the peg rotates the brushes. I attached a picture.
Images for this Answer
(click to see full-size image)
User submitted photo
answered 3 years, 2 months ago
By
Mishana
 - Las Vegas, NV
answer 4
On this machine they did rotate by themselves. But they break easy.
answered 3 years, 2 months ago
By
cbainter
 - Sierra Vista, AZ
answer 5
yes they do rotate, and work great!
answered 3 years, 2 months ago
By
momonthejob
 - sacramento, CA
answer 6
Lady: Trust me - the brushes rotate by electrical power. Pls plug in machine and it will confirm my reply.
answered 3 years, 3 months ago
By
Rhett
 - Lexington, KY
answer 7
yes they rotate by electrical power.
hope this helps.
answered 3 years, 3 months ago
By
hoodcanalguy
 - hoodsport,wa
Question

How hot can the water be that you use?

Just wondering if you can heat water in a large pot to get more heat than what your water heater can do. Hotter the water the better the cleaning job. want to know what the temp. limits might be. Plastic parts can get soft when really hot.
asked 4 years, 6 months ago
By
whatnicknameworks
on Hoover Steamvac Silver Carpet Cleaner, F5915900
7 answers
Answers
answer 1
I find that the hot water from the tap does a good job. Heating water on the stove may damage your machine as plastic does have limits in what amount of heat it can tolerate. Not to mention you run the risk of burning yourslf.
answered 2 years, 9 months ago
By
Jackx4
 - North Carolina
answer 2
I don't really know how hot the water can be inside the tanks, but the hot water that comes out of my apartment's faucets is scalding hot. I have used this water and it's fine.
answered 2 years, 9 months ago
By
FrugalQualityShopper1988
 - Sherman Oaks, CA
answer 3
I wouldn't suggest that. It says not to put scalding water in it.
answered 3 years ago
By
Heartagram
 - Seattle, WA
answer 4
Yes, you can. I did that with mine even with boiling water and it worked fine and did not hurt the steamvac.
answered 3 years, 5 months ago
By
Crystrav1981
 - Roosevelt, UT
answer 5
As hot as you want!
answered 3 years, 6 months ago
By
Liltiff333
 - Riverview, fl
answer 6
As hot as tap will allow.
answered 4 years, 6 months ago
By
HIGHREC
 - Fremont, Ca.
answer 7
I do the same thing, boil the water first as my carpet was very bad at first! The hot water did not affect the parts at all. Also, with this steamvac, with the right cleaning product, you really dont need scorching hot water. Hope this helps!
answered 4 years, 6 months ago
By
ShopperFanaticJJ
 - Fort Lauderdale, Fl.
Question

Can this product be used as a vacuum by itself without using the steam. I would like to avoid buying both a vacuum and a steam cleaner.

asked 4 years, 1 month ago
By
an anonymous customer
on Hoover Steamvac Silver Carpet Cleaner, F5915900
7 answers
Answers
answer 1
No. The manual specifically states that you must vacuum first - then use this machine. This machine will not vacuum - it scrub carpets - and actually spews out stuff in the process!
answered 3 years, 11 months ago
By
Injinuity
 - Richmond, VA
answer 2
No, absolutely not! You will end up with a clogged up mess!
answered 3 years, 11 months ago
By
ZZZZZAAAAA
 - Texas
answer 3
No, that wouldn't work. There is no suction when the water suppy isn't present. You would have to look for a different product. This isn't the one for you.
answered 3 years, 11 months ago
By
an anonymous customer
 - Willamina, OR
answer 4
The answer is NO! You will destroy the cleaner if you use it as a vacuum.
answered 3 years, 11 months ago
By
Minnie1973
 - Savoy. IL
answer 5
instructions advice vacuuming first with a vacuum
answered 3 years, 11 months ago
By
sandiegostarlight
 - San Diego
answer 6
NO you can't use it as a vacuum cleaner. It will clog up and then have to take it apart and clean it, which is a pain.
answered 4 years, 1 month ago
By
doglover309
 - oklahoma
answer 7
No, it ask that you vaccum your carpet before using this machine. It is strictly for sucking up liquid. Sorry :-(
answered 4 years, 1 month ago
By
HopeW
 - Atlanta
Question

where can i find the owners manuel

asked 4 years, 6 months ago
By
pewyew
on Hoover Steamvac Silver Carpet Cleaner, F5915900
6 answers
Answers
answer 1
You might be able to download one from Hoover's website, but I haven't looked.
answered 3 years, 2 months ago
By
Greydude
answer 2
In the box. Inside the plastic bag that contains the hose.
answered 3 years, 5 months ago
By
Crystrav1981
 - Roosevelt, UT
answer 3
Owner's manuals can be found/downloaded online at Hoover.com. Copy and paste this link into your browser:
http://www.hoover.com/pdfs/manuals/F5915900.pdf
:)
answered 3 years, 10 months ago
By
ReviewsDoMatter
 - Greenville/Spartanburg SC
answer 4
http://www.hoover.com/pdfs/manuals/F5915900.pdf
answered 3 years, 11 months ago
By
paintballersMom
 - Lakewood CA
answer 5
go to hoover.com and put in "F5915-900" in the search click on product to see info and there will be a pdf link. i have copied the link and placed it below.

http://www.hoover.com/pdfs/manuals/F5915900.pdf
answered 4 years, 6 months ago
By
spazzie
answer 6
go to hoover.com and put this in the search "F5915-900" click on the product and it will have a pdf manual. here is the direct link to the pdf. http://www.hoover.com/pdfs/manuals/F5915900.pdf
answered 4 years, 6 months ago
By
spazzie
Question

Does the cleaner have any belts that will sooner or later fail ?

asked 4 years, 4 months ago
By
4starproduct
 - San Antonio, Texas
on Hoover Steamvac Silver Carpet Cleaner, F5915900
6 answers
Answers
answer 1
No ive had mine for over 3 years. works perfectly
answered 3 years, 6 months ago
By
Liltiff333
 - Riverview, fl
answer 2
Nope no belts.
answered 3 years, 6 months ago
By
DogLover54
 - Florida
answer 3
No, no belts!
answered 3 years, 11 months ago
By
an anonymous customer
 - Willamina, OR
answer 4
beltless
answered 3 years, 11 months ago
By
sandiegostarlight
 - San Diego
answer 5
There are no belts to fail on this product, which is why I purchased it. I am extremely happy with the cleaning it does, both putting moisture down and picking it up.
answered 4 years, 2 months ago
By
OkieFiddler
 - Oklahoma City, OK.
answer 6
No belts....seriously, you can't go wrong, my old unit (same model) was 15 years old. Carpets were dry in no time. One use and it's paid for it's self
answered 4 years, 3 months ago
By
av8er348
 - Dallas TX
Question

Does anyone know if I have to buy an attachment for the hardwood/laminate floor? I know that it comes with an upholestry tool ...

asked 4 years ago
By
jojobean42
on Hoover Steamvac Silver Carpet Cleaner, F5915900
6 answers
Answers
answer 1
You have to buy an attachment, 8 bucks on Hoover website. It says not to use on wood floor though
answered 3 years, 7 months ago
By
dMo45
 - ND
answer 2
We had a model for about 12 years that came with a hardwood floor attachment (kind of like a squegee) and although we were really impressed with how well the Hoover cleans carpet, I was not impressed using it on hardwood or lenolieum. It does an OK job, but a mop is easier to use and seemed to work as well or better. We have a Shark steam cleaner for hardwood that works excellent on hard surfaced floors. Gets out stains and all. I'd recommend checking that out for your hardwood and keeping the Hoover machine for your carpets.
answered 3 years, 10 months ago
By
kenandshari
 - Savannah, GA
answer 3
The manual SPECIFICALLY states to not use the machine for harwood floors!
answered 3 years, 11 months ago
By
Injinuity
 - Richmond, VA
answer 4
yes search on amazon for hoover steamvac bare floor attachment for under $10
answered 3 years, 11 months ago
By
sandiegostarlight
 - San Diego
answer 5
Yeah, you can't use it on regular floor w/o an attachment.
answered 4 years ago
By
LysLys
 - New Orleans, LA
answer 6
You don't. Simply adjust the lever on the lower right of the machine (when looking at it head-on) to the lowest level (far left), and you're good to go!
answered 4 years ago
By
an anonymous customer
 - southern california
Question

what attachments come with it and does the hand tool for uphostery have /come with a powered tool brush?

For Hoover Steanvac Silver Carpet Cleaner -Model# F5915900. Can't tell what the tools are that come with, if any are powered, or if they are supposed to be ordered additionally. If they are separate, what and how much are they? I may need to look at another model.

Also, how does this model differ from the F5914900 model?

Thank you,
Patricia
asked 3 years, 9 months ago
By
an anonymous customer
on Hoover Steamvac Silver Carpet Cleaner, F5915900
6 answers
Answers
answer 1
Does not come with a powered brush.
answered 3 years, 5 months ago
By
rvrvrvrv
 - Oak Island, NC
answer 2
I have no idea how this model differs from the F5914900 model. However, I can tell you that the only tool that it comes with is the upholstery tool, which is NOT powered. it has one line of bristles across it. You probably should look at another model.
answered 3 years, 5 months ago
By
Crystrav1981
 - Roosevelt, UT
answer 3
No, the tool brush is not powered but it works pretty good it would be better if it were powered though. You can check out the Hoover web site for any attachments that you may want to buy or consider a different cleaner that already comes with powered tools.
answered 3 years, 6 months ago
By
Tiffmik20
 - GA
answer 4
It comes with the hose, nozzle cleaning tool, and upholstery brush. The upholstery brush is not powered, does not rotate or spin. It is just a regular upholstery brush. That is all the tools it comes with.
answered 3 years, 7 months ago
By
Disneylovinmom
 - Phoenix,AZ
answer 5
Yes it does come with the brush tool, but it is not powered.
answered 3 years, 8 months ago
By
BrendaG
 - Natchez, Ms.
answer 6
This does not come with a powered tool brush. It has a small attachment that works like a small cleaner with some small brushes, but not powered.
answered 3 years, 9 months ago
By
Canyon3
 - Gresham Oregon
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