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Most Recent Questions
Recent Question:
Difference between Proheat Pet and Premier Pet
Recent Question:
Is it OK to keep cleaning solution in the clean water tank and store it that way for multiple use over several days?
Questions with Most Recent Answers
Question:
does this cleaner have a rinse chose? And is the dirt and clean water in the same container
Question:
I need a video showing how to hook up the hand attachment
Question:
Is it OK to keep cleaning solution in the clean water tank and store it that way for multiple use over several days?
Question:
Does it have to be recharged for TWELVE HOURS just to use it for 15 minutes???!!
Question:
must I use Hoover carpet detergent only in this machine?

Customer Questions & Answers for
Hoover Hoover Steamvac Silver Carpet Cleaner, F5915900

Cleaning carpet is an arduous task. Get the Hoover Steamvac Silver Carpet Cleaner as the perfect solution for this task. This cleaner uses the Spin Scrub technology that uses multi directional brushes to remove dirt from every angle in the carpet fibers. These brushes are removable and washable, providing easy maintenance. The high velocity suction of this Hoover carpet cleaner removes dirty water and all the detergent residues, to give a clean a fresh look to your carpets. This cleaner then heat dries the carpets, giving it a revitalized appearance. The brush roll has 3 speeds and comes with 3 settings namely normal cleaning, gentle cleaning and cleaning for spill pick up. The clean surge feature of the home steam carpet cleaner applies extra detergent for removing heavy stains. The 12 Amp motor of this gentle carpet cleaner will cleans the carpet effortlessly.
Customer Questions & Answers:
116 Questions
 | 
494 Answers
Overall Rating:
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Product Details

Questions & Answers for Hoover Hoover Steamvac Silver Carpet Cleaner, F5915900

Question

How well are dried pet stains removed with the Hoover Steamvac Silver Model #F5915-900?

I have a 16 yr. old dog who has within the last 6 months started to have accidents during the night that unfortunately remain "hidden" until almost dry. I am afraid that because of this fact her urine has soaked into the padding under the carpet. Does anyone know if this cleaner will extract such deep stains and or dirt? It sounds like the cleaner for me otherwise!!
asked 3 years, 2 months ago
By
garrysangel
on Hoover Steamvac Silver Carpet Cleaner, F5915900
8 answers
Answers
answer 1
I had a 16 year old that passed away about 3 years ago. She had accidents and was on a medication that made her urine super smelly and sticky which caused awful staining. I had the carpet professionally cleaned 3 times and they were unable to get the stains out. I decided to try this machine before replacing the carpet and this machine removed every stain and the carpet looks great again. The machine paid for itself with that one cleaning.
answered 2 years, 11 months ago
By
Ariviste
 - Arnoldsville, GA
answer 2
I have an older cat who has decided to claim the carpet in the storage room as her litterbox, and this worked wonders on the stains. I had an old Oreck steamer that didn't clean the stains, nor did it have the suction to remove what it put in the carpet. This Hoover got everything out -- cat stains, cat smell and the stuff the Oreck left in. I bought the Woolite Pet cleaner to use with it, and it's been a wonder. I wouldn't put bleach in, as that could discolor your carpet, but you could try some vinegar or Odo-Ban in the steam cleaner if you want a cheaper alternative to get the smell out. Good luck (and hope your dog is doing well!).
answered 3 years ago
By
MeowLady
 - Dallas, Texas
answer 3
Yes. You can go over a spot using a side to side motion while injecting the cleaner so the brushes scrub that area well. Go back over it in the normal forward backward style and it will pull it up. May take a few passes but it will work. I also use a small amount of Bleach for those types of stains to eliminate odor however I am sure the manufacture would not condone that seeing that it is hard on the seals. I also won't tell you that I use a mixture of hot water and laundry detergent rather than the cleaners to save $$. Works as well if not better and I am only now retiring this model after 5 years of hard use so doesn't seem to hurt anything.
answered 3 years, 1 month ago
By
DogLover54
 - Florida
answer 4
I bought it a month ago and I have ben succsessful! with my old dog pet stains a week or more old (waiting for the cleaner to arrive and finding others) . It also depends on your carpet staine resistance. I am about to tackle some older cat stains underneather chairs that I just found. So far I am pleased of how deep it has gone.
answered 3 years, 1 month ago
By
thriftyfifty
 - UPstate New York
answer 5
I have only owned this steamer for a day, but I can tell you I own two large dogs who have been tracking in a lot of dirt. The last few weeks we've had a lot of rain and I'v found myself renting a rug doctor each weekend. I decided to invest in a carpet cleaner and gave it a shot last night and was amazed at how dirty the water was after using a Rug Doctor the past 3 weekends. I have brand new carpet and can't believe how much hidden dirt the Steam Vac Silver picked up!

Hope this helps!
answered 3 years, 1 month ago
By
UndomesticGodess
 - Wichita, KS
answer 6
I don't think it will remove old pet stains especially if the urine has soaked into the padding. The cleaner does a good job at sucking up the water it sprays but I don't think it can reach the padding.
answered 3 years, 1 month ago
By
PigeonToes
 - AZ
answer 7
I have a small older female dog that goes in the night too, this cleaner took it out and there is no after smell. I went over the carpet a few times to make sure. There is a surge trigger that puts extra down in a certain spot. I would recommend.
answered 3 years, 1 month ago
By
Redscynder
 - Tucson, AZ
answer 8
Our old steamer went ka-put on us a few months ago so we have similar issues. Our larger dog sometimes goes in odd places so she doesn't get in trouble. We bought the PowerSteamer and after one use, I noticed the stains and smell were gone. I was very impressed. I also used the Bissell Advanced Formula Plus for Pet Stain and Odor. We also have kids who leave "mystery" stains all over the house and it cleans them up as well.
answered 3 years, 2 months ago
By
TJinGA
Question

Can this product be used as a vacuum by itself without using the steam. I would like to avoid buying both a vacuum and a steam cleaner.

asked 3 years, 8 months ago
By
an anonymous customer
on Hoover Steamvac Silver Carpet Cleaner, F5915900
7 answers
Answers
answer 1
No. The manual specifically states that you must vacuum first - then use this machine. This machine will not vacuum - it scrub carpets - and actually spews out stuff in the process!
answered 3 years, 5 months ago
By
Injinuity
 - Richmond, VA
answer 2
No, absolutely not! You will end up with a clogged up mess!
answered 3 years, 5 months ago
By
ZZZZZAAAAA
 - Texas
answer 3
No, that wouldn't work. There is no suction when the water suppy isn't present. You would have to look for a different product. This isn't the one for you.
answered 3 years, 5 months ago
By
an anonymous customer
 - Willamina, OR
answer 4
The answer is NO! You will destroy the cleaner if you use it as a vacuum.
answered 3 years, 6 months ago
By
Minnie1973
 - Savoy. IL
answer 5
instructions advice vacuuming first with a vacuum
answered 3 years, 6 months ago
By
sandiegostarlight
 - San Diego
answer 6
NO you can't use it as a vacuum cleaner. It will clog up and then have to take it apart and clean it, which is a pain.
answered 3 years, 8 months ago
By
doglover309
 - oklahoma
answer 7
No, it ask that you vaccum your carpet before using this machine. It is strictly for sucking up liquid. Sorry :-(
answered 3 years, 8 months ago
By
HopeW
 - Atlanta
Question

How hot can the water be that you use?

Just wondering if you can heat water in a large pot to get more heat than what your water heater can do. Hotter the water the better the cleaning job. want to know what the temp. limits might be. Plastic parts can get soft when really hot.
asked 4 years, 1 month ago
By
whatnicknameworks
on Hoover Steamvac Silver Carpet Cleaner, F5915900
7 answers
Answers
answer 1
I find that the hot water from the tap does a good job. Heating water on the stove may damage your machine as plastic does have limits in what amount of heat it can tolerate. Not to mention you run the risk of burning yourslf.
answered 2 years, 3 months ago
By
Jackx4
 - North Carolina
answer 2
I don't really know how hot the water can be inside the tanks, but the hot water that comes out of my apartment's faucets is scalding hot. I have used this water and it's fine.
answered 2 years, 3 months ago
By
FrugalQualityShopper1988
 - Sherman Oaks, CA
answer 3
I wouldn't suggest that. It says not to put scalding water in it.
answered 2 years, 7 months ago
By
Heartagram
 - Seattle, WA
answer 4
Yes, you can. I did that with mine even with boiling water and it worked fine and did not hurt the steamvac.
answered 3 years ago
By
Crystrav1981
 - Roosevelt, UT
answer 5
As hot as you want!
answered 3 years, 1 month ago
By
Liltiff333
 - Riverview, fl
answer 6
As hot as tap will allow.
answered 4 years, 1 month ago
By
HIGHREC
 - Fremont, Ca.
answer 7
I do the same thing, boil the water first as my carpet was very bad at first! The hot water did not affect the parts at all. Also, with this steamvac, with the right cleaning product, you really dont need scorching hot water. Hope this helps!
answered 4 years, 1 month ago
By
ShopperFanaticJJ
 - Fort Lauderdale, Fl.
Question

why the dirt bucket is not picking up water

can any one pls tell me why this machine is not picking up from the floor the wetness from the carpet i had to dry the carpet using towels!!!!!!!!!!
asked 2 years, 9 months ago
By
Lovetoshopatwalmarts
 - Germantown,MD
on Hoover Steamvac Silver Carpet Cleaner, F5915900
7 answers
Answers
answer 1
After about a year or so of owning this cleaner I had the same problem with it not sucking up the water. For me it turned out that where the dirty return water tank sits on in the machine has a circular rubber gasket. I put some "Silicone Grease", found in home depot in plumbing) on the gasket. Do not use Vaseline. I also press down on the dirty water tank when putting it back and then closing the two lever clamps. Now it's good as new. Also put the grease on any other part that has a rubber seal on it. Things dry out here in the Desert very easily.
answered 2 years, 4 months ago
By
SteveBn
 - Vegas baby!
answer 2
I had the same problem. I had to exchange mine. I think of them just have that problem. The new one works perfect.
answered 2 years, 7 months ago
By
Heartagram
 - Seattle, WA
answer 3
You have to make sure the lid to the holding box (dirty water) is Air Tight! It is sucking in room air & losing suction to pull up the water.
answered 2 years, 8 months ago
By
RiVanD
 - Michigan
answer 4
try pushing down on the dirty water resevoir before locking the clamps. The carpets will still feel damp but should dry within an hour. Make sure to pull back very slowly when cleaning to get best results (don't operate quickly like a vacuum).
answered 2 years, 8 months ago
By
LGB1
answer 5
Hi, Not sure if you resolved this. But it happened to me a couple days ago. Looked at the tank that holds the water picked up and realized there is a square piece on the outside of it that slides up and down, think it is used with the attachments. Anyway, it wasnt slid down and upright completely. After I jingled it back into that position and put the tank on, the water started sucking up again. Hope this helps!
answered 2 years, 8 months ago
By
DeniseAtHome
 - San Antonio, TX
answer 6
check the tabs to lock in the bucket. Also if you had recently changed out the floor cleaner to the hose, you might have forgoten to put back in the plastic thing that you had to take out to put in the hose attachment.
answered 2 years, 9 months ago
By
cbainter
 - Sierra Vista, AZ
answer 7
Love: I had the same problem when I used it for the first time. I found out you must ensure the dirty return water tank lid is on securely via the instructions. The instructions are on the lid in small lettering covered with a transparent label. I hope this solves your problem.
answered 2 years, 9 months ago
By
Rhett
 - Lexington, KY
Question

A friend just gave me the hoover steam vac silver and i dont have the directions. Do i put the solution and water in the top container or the bottom?

asked 2 years, 9 months ago
By
vampslayer1111
on Hoover Steamvac Silver Carpet Cleaner, F5915900
7 answers
Answers
answer 1
You can view the Owners manual from the Home Depot Website. Look for model #F5914-900
answered 2 years, 7 months ago
By
Unclmartin
 - Riverside, CA
answer 2
water goes on top with solution
answered 2 years, 9 months ago
By
Lovetoshopatwalmarts
 - Germantown,MD
answer 3
The top container
answered 2 years, 9 months ago
By
Princesco
answer 4
Put in the top. Fill cap half full with solution - then hot water for container. Bottom container is for dirty water. Per instructions, pull trigger as you go forward and back - and then release trigger and go back and forth several times. Good luck. Works pretty well.
Images for this Answer
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User submitted photo
answered 2 years, 9 months ago
By
Rbhnow
 - Bessemer, Alabama
answer 5
Top. You might find instructions on Hoover's website.
answered 2 years, 9 months ago
By
Greydude
answer 6
both go in the top container, the lid is actually a measuring cup for the solution.
answered 2 years, 9 months ago
By
momonthejob
 - sacramento, CA
answer 7
Definitely the TOP container.
answered 2 years, 9 months ago
By
Rhett
 - Lexington, KY
Question

rotating brushes

OK I got 2 different answers. Do these brushes rotate by electrical power or what??
asked 2 years, 10 months ago
By
LADYOBX
 - NC
on Hoover Steamvac Silver Carpet Cleaner, F5915900
7 answers
Answers
answer 1
In answer to your question of electric power or what, the brushes rotate by vacuum within the machine. There is no connection to the motor within the machine. I have owned and repaired two of our Hoover Spin Vac's. We have used them for over 12 years.
answered 2 years, 7 months ago
By
Unclmartin
 - Riverside, CA
answer 2
I'm not sure what you are asking... You can turn the brushes off and on with the switch. You can also change the speed of them.
answered 2 years, 7 months ago
By
Heartagram
 - Seattle, WA
answer 3
There are five brushes attached to each other with a plastic square peg sticking out of the housing in the middle. The peg fits into the inner contents of the machine. The machine rotates the peg and the peg rotates the brushes. I attached a picture.
Images for this Answer
(click to see full-size image)
User submitted photo
answered 2 years, 8 months ago
By
Mishana
 - Las Vegas, NV
answer 4
On this machine they did rotate by themselves. But they break easy.
answered 2 years, 9 months ago
By
cbainter
 - Sierra Vista, AZ
answer 5
yes they do rotate, and work great!
answered 2 years, 9 months ago
By
momonthejob
 - sacramento, CA
answer 6
Lady: Trust me - the brushes rotate by electrical power. Pls plug in machine and it will confirm my reply.
answered 2 years, 9 months ago
By
Rhett
 - Lexington, KY
answer 7
yes they rotate by electrical power.
hope this helps.
answered 2 years, 10 months ago
By
hoodcanalguy
 - hoodsport,wa
Question

Problems with suction while using upholstery attachment?

I just assembled my Hoover and my first order of operations was to attach the hose and use the upholstery attachment on my beloved posturepedic mattress. My daughter has had a few accidents in my bed which have left some unsightly stains. So, I got everything ready, followed the instructions to the T but found that there was no suction from the hose attachment. I'm running on little sleep today, so I disassembled everything and put it back together trying to be sure that I had not missed a step. And disassembled and reassembled. Still no suction from the hose. Has anyone else had this problem? or can you possibly think of something I may be doing wrong. I was really pumped to purchase this steamer and after all the rave reviews, I don't want to believe I have a bum machine. Haven't even tried the carpets yet.... Thanks!
asked 3 years, 7 months ago
By
LeighannL
 - CT
on Hoover Steamvac Silver Carpet Cleaner, F5915900
6 answers
Answers
answer 1
Have you tried placing your hand against the nozzle to see if there is suction? Is the hose properly placed?
answered 3 years, 2 months ago
By
Disneylovinmom
 - Phoenix,AZ
answer 2
I had that problem when using the regular stand up machine. It had no suction because I did not close the dirty water container all the way. It has to snap shut or it won't provide any suction.
answered 3 years, 2 months ago
By
Hoover48
 - Rocklin
answer 3
If you ever have suction problems, be sure the lid to the dirty water tank is snapped tightly.
answered 3 years, 2 months ago
By
ChihuahuahLover
 - Manassas, VA
answer 4
I had the same problem. The suction won't work if the recovery container is not on properly. Review the manual. Make sure the latches are secure.
answered 3 years, 5 months ago
By
Injinuity
 - Richmond, VA
answer 5
I have not used the hose attachment yet, but when I first used my Hoover I couldn't get any suction either. I FINALLY figured out that the lid on the dirty tank was not on right. I found you have to put the back of the lid on first then snap it down to make sure it is on right to get suction.
answered 3 years, 7 months ago
By
DachshundMomma
 - Missouri
answer 6
You might try checking the recovery tank. There's a thing in the back that moves up and down. For cleanning carpet you should lock it in straight up. I think for upholstery, you're supposed to tilt it back a little first. I hope this helps you. I haven't used mine for upholstery yet though.
answered 3 years, 7 months ago
By
crystalclear
 - Peyton, CO
Question

Do you have the cleaning liquid that goes into the steam cleaner?

asked 4 years ago
By
bananasplit
 - Statesville, NC
on Hoover Steamvac Silver Carpet Cleaner, F5915900
6 answers
Answers
answer 1
yes I do?? You can buy any kind of carpet shampoo for it.
answered 2 years, 7 months ago
By
Heartagram
 - Seattle, WA
answer 2
You can buy it at major dept stores such as Walmart, Target, etc.
answered 2 years, 9 months ago
By
Greydude
answer 3
I found it at Wal Mart in the the floor covering area. It is not in the cleaning supply area where you would expect to find it. I tried another brand when I couldn't find the Hoover and it did not work nearly as well.
answered 2 years, 11 months ago
By
Ariviste
 - Arnoldsville, GA
answer 4
The cleaner comes with a small bottle of cleaner inside the box. But it is not enough to do a whole room. I found a couple degreaser/multipurpose cleaners that work just the same as carpet shampoo, but are MUCH LESS EXPENSIVE. "Purple Power" 1 gallon for $5.99 at ACE Hardware and "Simple Green" 1 gallon for $9.99. They clean just as well and for a fraction of the price. "Simple Green" is my favorite because it smells good.
answered 3 years ago
By
Crystrav1981
 - Roosevelt, UT
answer 5
The give you a cleaner with the unit, but go to Lowes, look in their cleaner chemical section, they have great price on extraction unit cleaning solutions. They are like under $10 bucks. Make sure it's for extraction machines!
answered 3 years, 10 months ago
By
av8er348
 - Dallas TX
answer 6
I find it in the store!! Name brand and generic!
answered 3 years, 11 months ago
By
MomOfOneBoy
 - il
Question

Not picking up the water

I moved into an apartment that has this "rope" kind-a carpet. When I moved in the carpet was wet hiding the stains. I bought this cleaner because of the ratings but after using it, not one drop of the soiled water made it to the catch tank. Did I do something wrong or is it that stuck on stupid carpet? NEVER move into an apartment with this ROPE carpet !!!!
asked 3 years, 10 months ago
By
4starproduct
 - San Antonio, Texas
on Hoover Steamvac Silver Carpet Cleaner, F5915900
6 answers
Answers
answer 1
Its the carpet...sorry
answered 3 years, 1 month ago
By
Liltiff333
 - Riverview, fl
answer 2
If the lid is not on correctly on the catch tank it will lose vacuum and not pick up. Likewise if the catch tank is full
answered 3 years, 1 month ago
By
DogLover54
 - Florida
answer 3
Check that you have the dirty water tank securely closed. If it is an not snapped shut, it will not suck the water up.
answered 3 years, 2 months ago
By
Hoover48
 - Rocklin
answer 4
Use the upholstery wand, just enough to get the seals damp. Without the seals damp the tank gets too much air. Once the seals are 'sealed' the carpet cleaner works well. (I'm guessing the humidity here is just too dry and I don't use my cleaner but every 4 months or so, and they just get too much air.)
answered 3 years, 4 months ago
By
grammiee
answer 5
Try re-attaching the lower compartment that collects the dirty water, make sure it's clicked in tightly on each side. It has to be clicked on just right to make the suction. Keep trying, mine works fine and when I empty it and put it back sometimes there is no suction so I keep re-attaching the collecting bin and it finally works.
answered 3 years, 9 months ago
By
hate2clean640
 - Pittsburgh, PA
answer 6
Sounds like you did something wrong, or the carpet is already really clean. When I am done, the water is extremely dirty and there is a one or two inch pile of mud in the bottom of the canister.
answered 3 years, 10 months ago
By
osugirly48
 - Oklahoma
Question

Can you buy just the container that holds dirty water?

I broke the lip of the lid so we dont get any suction to extract the water from the carpet
asked 4 years ago
By
an anonymous customer
on Hoover Steamvac Silver Carpet Cleaner, F5915900
6 answers
Answers
answer 1
Instructions that came with it have ways to order parts. Look at Hoover on the Internet.
answered 2 years, 7 months ago
By
Mishana
 - Las Vegas, NV
answer 2
check with hoover.com. I'd think you could
answered 2 years, 7 months ago
By
Heartagram
 - Seattle, WA
answer 3
Do you have the manual? It may address ordering repair parts. Otherwise, go to Hoover's website & call their cust. service number.
answered 2 years, 9 months ago
By
Greydude
answer 4
Simple google F5915900 tank. I found the tank lid, but probably can't mention the website here. :)
answered 3 years ago
By
Artemisia
 - The Triangle Area, NC
answer 5
YES, JUST CALL THE 800 NUMBER ON THE HANDLE OF YOUR CLEANER
answered 3 years, 11 months ago
By
okwithmebrian
answer 6
Go to: www.hoover.com and click on replacement parts. You can put in your model number and it will show you a list of the parts available on their web site. If they do not have it there then you will probably have to go to your local Hoover repair shop.
answered 3 years, 11 months ago
By
tonlincad
 - Calhoun, LA
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