If you registered it, you can order one online from www.sentrysafe.com. Even if you didn't, you can get the key code off the lock in front of the box, then go online or call SentrySafe and order new keys.
Contact Sentry and explain the situation...if you can show proof of purchase/ownership, they can help you. As a last resort, you can pop the latch (these small fire-safes are easy to pry open) and get your stuff out, then get a new lock & key to fix it, maybe even alock & hey set from a home-improvement store might fit. Or, jsut forget about locking it ever again (as I said, the "lock" is a joke anyway as it's really just a LATCH) and as long as it's sitting upright, in the event of a fire the lid will weld (melt) itself to the body of the "safe" and it will do it's job protecting your stuff anyway. Put a heavy item on top of the lid (like a brick or rock) to have some downward pressure to help the lid weld to the body. So even if the lock is broken (but the lid is intact and no holes in it to let heat get through to the inside/contents) it will still do it's job to protect said contents from fire for 20-30 minutes (whatever it's rated for). Of course, FIRST try to get a key so you don't HAVE to bust the lock. If not from Sentry (because you lost your receipt/proof-of-ownership) then take the safe to a locksmith, and if he believes you didn't steal it (if you can convince him you ARE the owner and it IS yours), he EASILY can pick the lock and/or make you a key. Good luck...
Whew...that's a tough one...try calling the manufacturer.
answered 1 year, 6 months ago
Go online or call the company. There should be a code # on the face of the lock etched in like 8R2 or some 2 - 3 character sequence.
I will write mine down somewhere as well just in case. That code # is on the two keys you had at one time.
answered 1 year, 9 months ago