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Most Recent Questions
Recent Question:
what is included in this unit? the under sink tank and the spout? What are the dimensions?
Recent Question:
Can I refill the jugs myself and what type cap does the jug have to have?
Recent Question:
Can I refill the jugs myself and what type cap does the jug have to have?
Recent Question:
How fast does the water dispense? Our last cooler was a trickle and we wanted it faster.
Questions with Most Recent Answers
Question:
do i have to use a special bottle on it ?
Question:
Since the bottle is at the bottom, is power required for it to work?
Question:
Are you able to to fill tall water bottles or pitchers easily from this cooler?
Question:
Model # 601089BL What temperature is the hot water that comes from this dispenser and can the temperture be adjusted?

Customer Questions & Answers for
PUR PUR Advanced Faucet Water Filter - Chrome  FM-3700B

The improved next generation of PUR faucet water filter is at your service with the PUR Advanced Faucet Water Filter - Chrome FM-3700B. With 1-click installation, superior contaminant removal, and a Two-year warranty, there's never been an easier or more reliable way to get PUR water. Each PUR MineralClear faucet water filter gives you 100 gallons of clean, healthy, great-tasting water.
Customer Questions & Answers:
37 Questions
 | 
131 Answers
Overall Rating:
3.681 out of 5
3.7
out of
5
Product Details

Questions & Answers for PUR PUR Advanced Faucet Water Filter - Chrome  FM-3700B

Question

have an older model faucet, both hot/cold come out one faucet

so you say you cant run hot water thru it?? exactly why is that?? no don't want to wash dishes with pur water but am planning on washing hair due to the fact we have a high chlorine level and since I moved here, I have had scalp and skin problems, there is no other explanation. so I boil water now. that is my main purpose of buying it. I don't think it would fit bathtub faucet, its one of those old old ones that's big enough to wear as a shoe. I will measure. running hot water thru it is my goal.
asked 1 year, 3 months ago
By
babyphat
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
no hot water, thru ANY filter type, brand, because it would damage the filtering material that filters the water.
answered 1 year, 2 months ago
By
ignitor
answer 2
A: Unfortunately, these filters are not designed for use with hot water, and we cannot guarantee they will work properly if used with hot water. I apologize for any inconvenience this may cause.

If you require further assistance please contact us at 1-800-477-0457 or ConsumerRelations@kaz.com.
answered 1 year, 3 months ago
By
ManufacturerTechSupport
Question

I move from my home I got this for and now I need a new faucet attachments.

asked 1 year, 1 month ago
By
rita
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
if it is still under warranty if you call the company they will send some others free of charge.
Other wise just go to a hardware store they have all different ones to choose from & they are not expensive at all & give hands on help if needed.Hope it helps
answered 11 months ago
By
cinnaamon
answer 2
A: Please contact us at 1-800-PUR LINE or ConsumerRelations@kaz.com with your address and we would be happy to send you a new kit of adapters free of charge!
answered 1 year ago
By
ManufacturerTechSupport
Question

Own a basic PUR takes 2 stage filters. Can you put a 3 stage filter in the basic system

Model /FM-333B
asked 1 year, 9 months ago
By
Rocko
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
Yes, the filters are the same size.
answered 5 months, 1 week ago
By
kerouac
answer 2
no, you must put the filter in the said unit.
answered 1 year, 5 months ago
By
Cybernana
Question

Still works fine but the light does not work anymore

Do I need to replace the entire unit when the filter replacement indicator does not light up anymore? The housing still works fine and is in good shape -no leaks, either.
asked 1 year ago
By
smf
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
Just changing it about every 2 months should be fine.
answered 4 months, 2 weeks ago
By
needitnow29
answer 2
Depends on the useage for the average family about every 6 months should be fine.
answered 9 months ago
By
Bobsvett
Question

does this come with a filter, or do i have to buy a filter seperate?

asked 1 month, 1 week ago
By
lilywright2010
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
It comes with 1 filter.....
answered 1 month ago
By
ib2tall
answer 2
A) When purchasing a new faucet mount system you will receive the faucet mount system, one
RF-9999 faucet filter, and a set of adapters to mount the faucet mount system to your kitchen. I hope this information is helpful! Please contact us at 1-800-477-0457 or ConsumerRelations@kaz.com if you require further assistance.
answered 1 month ago
By
ManufacturerTechSupport
Question

what's with the second hole on the bottom of the unit

I have a FM-3700B model. A week or so after using it I discovered water leaking from another hole. At times it will flow as a separate stream, at times it will join the flow of the main stream. I've found no mention of this or its function in any of the product literature or reviews, but it was clearly manufactured as such, it's a clean cut, not just a crack.
Thank you for your time.
asked 1 year ago
By
brasha
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
i NEVER HAD A PROBLEM OF THIS NATURE . I THINK YOURS MUST BE DEFECTIVE I LOVE MINE WORKS GREAT!
answered 4 weeks, 2 days ago
By
bratty61
answer 2
It shunts the flow through the filter when you hold the lever down and water exits under the filter. With the lever up it runs straight down from the faucet. If you're getting water from both holes the lever is halfway between filter off and on position.
answered 5 months, 1 week ago
By
kerouac
Question

Does the Pur Advanced filer all minerals. I need demineralized water and need to know specifically if this product does what I need. Sincerely, nick

asked 1 year ago
By
Nick
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
YES i LOVE MINE AND IT WORKS GREAT!! THE BEST AS FAR AS I AM CONCERNED SORRY HIT CAPS :-(
answered 4 weeks, 2 days ago
By
bratty61
answer 2
No. This used to sell multiple types of filters. One of their filters specifically added minerals for taste improvement ala the flavor of a mountain spring. Don't know if they still offer that 3 stage filter.
answered 5 months, 1 week ago
By
kerouac
Question

Will it filter out "salt" from Water Softener?

My whole house water softener conditions both hot and cold water...Will this filter remove extra salt in cold water?????
asked 4 years, 10 months ago
By
vegasgranny1949
 - Las Vegas, NV
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
3 answers
Answers
answer 1
I don't know about the salt taste. I do know that it cleans the water up nice.
answered 2 years, 10 months ago
By
Cybernana
 - Utah
answer 2
I would have to guess and my answer would be yes, because my water tastes terrible without the filter.
answered 4 years, 2 months ago
By
kerouac
 - Portland, Maine
answer 3
Yes. I recently Went to Florida to vist my friend. And his place was near had bunch of salt water and he had this system. filters it out Great. Does a good job.
answered 4 years, 6 months ago
By
Runner2006
 - Sanford, NC
Question

What color comes up when you need to change the filter?

asked 1 year, 5 months ago
By
nightrider
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
3 answers
Answers
answer 1
red or black can't remember. You can't miss it.
answered 1 year, 5 months ago
By
Cybernana
answer 2
There is a window and a line will show up. You can't miss it.
answered 1 year, 5 months ago
By
Cybernana
answer 3
The light flashes red when it needs to be changed. By the way. Once the light turns yellow, it doesn't take long to go to red so you should have a replacement ready to go when it turns yellow
answered 1 year, 5 months ago
By
richinbk
Question

bad product!?

my water filter is very slow its not right i bought it 3 weeks ago!?
asked 11 months ago
By
icon9
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
3 answers
Answers
answer 1
Take it back to the store that you purchased it and ask for another one. The filter should flow like a faucet with an airater full with bubbles in the stream.
answered 9 months ago
By
Bobsvett
answer 2
i changed from pur to another faucet water purifier as it kept falling of the faucet, not once but 3 times...each one worked for about 3 months and then BLEW off and couldnot reattach...
answered 10 months ago
By
laurawhitetail
answer 3
A) If your town has recently undergone any hydrant flushing or contstruction work that would affect your pipes, the water flow would be slower after three weeks. However if this is not the case please contact us at 1-800-477-0457 or ConsumerRelations@kaz.com and we will be able to assist you further.
answered 11 months ago
By
ManufacturerTechSupport
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