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Most Recent Questions
Recent Question:
Is there a switch to turn off the filtering and use the tap without taking the entire filter off?
Recent Question:
Will the 3 stage Pur filter fit this basic white model, FM-3333B
Recent Question:
can you drink the water when the cold light is illuminated?
Questions with Most Recent Answers
Question:
Are you able to to fill tall water bottles or pitchers easily from this cooler?
Question:
What shower filter fits all types of existing shower heads?
Question:
Does it remove mercury and metal particle similar tomBrita

Customer Questions & Answers for
PUR PUR Advanced Faucet Water Filter - Chrome  FM-3700B

The improved next generation of PUR faucet water filter is at your service. With 1-click installation, superior contaminant removal, and a Two-year warranty, there's never been an easier or more reliable way to get PUR water. Each PUR MineralClear water filter gives you 100 gallons of clean, healthy, great-tasting water.  
Customer Questions & Answers:
36 Questions
 | 
123 Answers
Overall Rating:
3.694 out of 5
3.7
out of
5
Product Details

Questions & Answers for PUR PUR Advanced Faucet Water Filter - Chrome  FM-3700B

Question

My filter says FRONT so where is the Front of my Pur water system?

asked 1 year, 5 months ago
By
Karen
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
The front is what's facing you. The arrow should point in your direction when you put it in
answered 10 months ago
By
richinbk
answer 2
If you bought the system that stands vertically, the arrow, below the word "front" points towards your chest as you are facing the sink.
answered 1 year, 5 months ago
By
mizlan
Question

does it filter arsenic

asked 1 year ago
By
taylormade
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
Absolutely yes. I am so happy with my filter, It was extra easy to install and I enjoy drinking water again.
answered 9 months ago
By
Gmaancy
answer 2
No
answered 10 months ago
By
Cybernana
Question

Does it come with the blue filter accessory ?

asked 9 months ago
By
Nik
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
No
answered 9 months ago
By
trackmansc
answer 2
A: Yes, all of our Faucet Mount Filtration Systems come with one filter to start you off!

I hope this information is helpful! Please contact us at 1-800-477-0457 or consumerrelations@kaz.com if you require further assistance!
answered 9 months ago
By
ManufacturerTechSupport
Question

have an older model faucet, both hot/cold come out one faucet

so you say you cant run hot water thru it?? exactly why is that?? no don't want to wash dishes with pur water but am planning on washing hair due to the fact we have a high chlorine level and since I moved here, I have had scalp and skin problems, there is no other explanation. so I boil water now. that is my main purpose of buying it. I don't think it would fit bathtub faucet, its one of those old old ones that's big enough to wear as a shoe. I will measure. running hot water thru it is my goal.
asked 8 months ago
By
babyphat
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
no hot water, thru ANY filter type, brand, because it would damage the filtering material that filters the water.
answered 7 months ago
By
ignitor
answer 2
A: Unfortunately, these filters are not designed for use with hot water, and we cannot guarantee they will work properly if used with hot water. I apologize for any inconvenience this may cause.

If you require further assistance please contact us at 1-800-477-0457 or ConsumerRelations@kaz.com.
answered 8 months ago
By
ManufacturerTechSupport
Question

What's the difference between the advanced and advanePlus models?

asked 8 months ago
By
toots
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
Just vertically & horizontal which ever style you prefer.That's it & both use the same identical filters.hope it helps
answered 4 months, 3 weeks ago
By
cinnaamon
answer 2
A: The Advanced models have vertically oriented filter housings, and the AdvancedPlus models have horizontally oriented filter housings. The AdvancedPlus models are compatible with the older styles of filters, that some consumers have left over.

Other than the physical differences, and the compatibility with older filter models, these "One Click" models are the same, and can use either our Classic Clear or Mineral Clear filters.

I hope this information is helpful! Please contact us at 1-800-477-0457 or ConsumerRelations@kaz.com if you require further assistance.
answered 8 months ago
By
ManufacturerTechSupport
Question

I move from my home I got this for and now I need a new faucet attachments.

asked 5 months, 4 weeks ago
By
rita
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
2 answers
Answers
answer 1
if it is still under warranty if you call the company they will send some others free of charge.
Other wise just go to a hardware store they have all different ones to choose from & they are not expensive at all & give hands on help if needed.Hope it helps
answered 4 months, 3 weeks ago
By
cinnaamon
answer 2
A: Please contact us at 1-800-PUR LINE or ConsumerRelations@kaz.com with your address and we would be happy to send you a new kit of adapters free of charge!
answered 5 months, 3 weeks ago
By
ManufacturerTechSupport
Question

Will it filter out "salt" from Water Softener?

My whole house water softener conditions both hot and cold water...Will this filter remove extra salt in cold water?????
asked 4 years, 3 months ago
By
vegasgranny1949
 - Las Vegas, NV
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
3 answers
Answers
answer 1
I don't know about the salt taste. I do know that it cleans the water up nice.
answered 2 years, 3 months ago
By
Cybernana
 - Utah
answer 2
I would have to guess and my answer would be yes, because my water tastes terrible without the filter.
answered 3 years, 7 months ago
By
kerouac
 - Portland, Maine
answer 3
Yes. I recently Went to Florida to vist my friend. And his place was near had bunch of salt water and he had this system. filters it out Great. Does a good job.
answered 3 years, 10 months ago
By
Runner2006
 - Sanford, NC
Question

What color comes up when you need to change the filter?

asked 10 months ago
By
nightrider
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
3 answers
Answers
answer 1
red or black can't remember. You can't miss it.
answered 10 months ago
By
Cybernana
answer 2
There is a window and a line will show up. You can't miss it.
answered 10 months ago
By
Cybernana
answer 3
The light flashes red when it needs to be changed. By the way. Once the light turns yellow, it doesn't take long to go to red so you should have a replacement ready to go when it turns yellow
answered 10 months ago
By
richinbk
Question

bad product!?

my water filter is very slow its not right i bought it 3 weeks ago!?
asked 4 months ago
By
icon9
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
3 answers
Answers
answer 1
Take it back to the store that you purchased it and ask for another one. The filter should flow like a faucet with an airater full with bubbles in the stream.
answered 2 months, 1 week ago
By
Bobsvett
answer 2
i changed from pur to another faucet water purifier as it kept falling of the faucet, not once but 3 times...each one worked for about 3 months and then BLEW off and couldnot reattach...
answered 3 months ago
By
laurawhitetail
answer 3
A) If your town has recently undergone any hydrant flushing or contstruction work that would affect your pipes, the water flow would be slower after three weeks. However if this is not the case please contact us at 1-800-477-0457 or ConsumerRelations@kaz.com and we will be able to assist you further.
answered 3 months, 4 weeks ago
By
ManufacturerTechSupport
Question

Will the PUR filter remove sulfur smell from the water?

asked 3 years, 9 months ago
By
Aakobo
on PUR Advanced Faucet Water Filter - Chrome  FM-3700B
4 answers
Answers
answer 1
I can only recomment that you read the information supplied by the Manufacturer. They do filter many undesired products but you will have to determine if it is adequate for your purpose. I am extremely pleased with the taste of my water since I installed the PuR filtration system. I can even drink my own coffee now.
answered 1 year, 8 months ago
By
nosaint2
 - Hopacong,NJ
answer 2
I have no odor from my filtered water
answered 2 years, 3 months ago
By
Cybernana
 - Utah
answer 3
as far as i know it doesnt smell
answered 3 years, 7 months ago
By
chikipou831
 - Fort Polk LA
answer 4
No. you can not get rid of that smell with a Pur
answered 3 years, 8 months ago
By
marlene43
 - AZ
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