what's with the second hole on the bottom of the unit
I have a FM-3700B model. A week or so after using it I discovered water leaking from another hole. At times it will flow as a separate stream, at times it will join the flow of the main stream. I've found no mention of this or its function in any of the product literature or reviews, but it was clearly manufactured as such, it's a clean cut, not just a crack.
Thank you for your time.
asked 1 year, 9 months ago
on PUR Advanced Faucet Water Filter - Chrome FM-3700B
Hi Brasha! I've checked my unit and saw only the water dispenser opening. Without seeing this sounds like a damaged unit, and probably should've been immediately addressed. There are two designs, one in which the filter is sideways and the other the filter is upright. I noticed in the sideways design there was an additional opening at bottom. But again your issue sounds like it may be different. The unit is warranted for two years, so if you did not cause the damage you may be able to have this remedied.
answered 1 month, 1 week ago
i NEVER HAD A PROBLEM OF THIS NATURE . I THINK YOURS MUST BE DEFECTIVE I LOVE MINE WORKS GREAT!
It shunts the flow through the filter when you hold the lever down and water exits under the filter. With the lever up it runs straight down from the faucet. If you're getting water from both holes the lever is halfway between filter off and on position.
answered 1 year, 2 months ago