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Most Recent Questions
Recent Question:
Is there SILICON (2 spots) on the INSIDE of the pot, where the water indicator on the handle is?
Recent Question:
does the top part of the decanter have a closing lid?
Recent Question:
Does this machine work with the iced coffee pod?

Customer Questions & Answers for
GE GE 12-Cup Digital Coffee Maker, Black

Customer Questions & Answers:
14 Questions
 | 
21 Answers
Overall Rating:
2.358 out of 5
2.4
out of
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Product Details

Questions & Answers for GE GE 12-Cup Digital Coffee Maker, Black

Question

where to purchase charcoal filters?

I've just purchased this coffee pot and am looking to purchase charcoal filters to have 'on hand'. Where can the filters be purchased?
asked 5 years, 6 months ago
By
jlmlr
on GE 12-Cup Digital Coffee Maker, Black
3 answers
Answers
answer 1
I purchased about 1 month ago and I need a filter. Called GE and they said to go to Wal Mart and they can order one and Wal Mart said they don't order parts. You would think that if you purchased a GE product you could order the parts for it but I guess I was wrong. Will not buy GE products again.
answered 5 years, 2 months ago
By
arjgm
answer 2
At WalMart in the Household department.
answered 5 years, 2 months ago
By
eggo
answer 3
I just bought this yesterday at wal-mart and they had them as well as the filters for the Mr. coffee. I bought the GE model # 169164, they sell them in a 2-pack for three dollars and some change.
answered 5 years, 6 months ago
By
kellman
Question

I have pushed the clean button for 3 seconds and it is flashing as indicated in the manual. I have waited for over 60 minutes and it still is flasing

how do I make it stop? Am I to push it again for 3 seconds - confused. It has been sitting for 24 hours still flashing - no water has drained out of it. thanks
asked 5 years, 6 months ago
By
Robichaud
on GE 12-Cup Digital Coffee Maker, Black
3 answers
Answers
answer 1
Our luck is to chuck it and get a new one or go back to a more reliable coffeemaker.

Hundreds of users of this coffemaker (just google the issue) have the same problem and NO ONE has gotten it solved.

So good luck anyone else who has this problem!
answered 5 years ago
By
Maurelle
 - Fort Worth, TX
answer 2
You are supposed to load white vinegar into the water well and then push and hold the button for about 5 seconds to start the cleaning cycle. The cleaning cycle takes about 1 hour to complete and CANNOT be interrupted. Once it is done, the light will go off automatically and you should run clean water through the unit using the regular brewing cycle. The cleaning light comes on after each set of 60 brewing cycles to remind you to clean the unit. Coffee can still be brewed with the light on. However, the light will not go out until the cleaning cycle has bee run.
answered 5 years, 2 months ago
By
Phantastic
 - Phoenix, AZ
answer 3
Is the cleaning liquid in the reservoir? It has to go through the cleaning cycle completely once the clean button has been pushed. If you have already done the cleaning cycle once, just put water in the reservoir and have it go through the cycle once more. After that, the button SHOULD stop blinking.
answered 5 years, 6 months ago
By
an anonymous customer
Question

How do you activate the clean cycle?

I have lost my manual... how do you activate the cleaning cycle?
asked 5 years, 9 months ago
By
an anonymous customer
on GE 12-Cup Digital Coffee Maker, Black
2 answers
Answers
answer 1
The "clean" [22] button is actually the little light itself. I use the end of a wooden spoon to press and hold for 3 seconds until light flashes which begins the cleaning routine. It is not necessary to change the charcoal filter if you don't have a replacement on hand. You can just take it out and rinse it or let it soak in vinegar and rinse and replace after cleaning cycle.
answered 5 years, 7 months ago
By
john099
 - Phoenix, AZ
answer 2
take out the filter, fill the reservoir withvinegar and water, 1/2 and 1/2 or a descaling product. Press clean (22) button for 3 seconds, then clean indicator/button flashes and cleaning begins
answered 5 years, 9 months ago
By
mtrflorida
 - Florida
Question

Where can I get replacement filters? Walmart doesn't stock them.

This coffee maker uses charcoal filters and it tells you when to replace the filter when a light comes on. Problem is there isn't anywhere to get new filters. Why sell the product if you don't sell the accessories for it??
asked 5 years, 10 months ago
By
an anonymous customer
 - Grand Rapids
on GE 12-Cup Digital Coffee Maker, Black
2 answers
Answers
answer 1
I saw on best buy that Hamiltion beach makes the same filter 'pods' and replacement holder. holder and 2 pods are 9.99 online, may be avilable in the store (sku 9080754) since walmart also sells several of the same HB products, they should also carry the filters.
answered 5 years, 9 months ago
By
anonymous80
 - New Jersey
answer 2
someone posted that they had no problem finding the replacement parts at Wal-Mart. i just got this model this evening as a warranty replacement for another GE coffee maker I purchased in Dec 2007 from WalMart that stopped brewing. I will have to go back to see if they actually carry the filters or else this one will be returned.
http://www.kaboodle.com/reviews/digital-coffee-maker-by-ge-auction-id-68323-end-time-sep.-29-2008-14-05-10--alsoshop.com
answered 5 years, 9 months ago
By
anonymous80
 - New Jersey
Question

How do you use the charcoal filter?

I've never owned a coffee pot that had a charcoal filter and I am unsure of how it's supposed to be used and where do you put the filter? Also, how often are you supposed to replace the filter and are replacement filters available at Walmart?
asked 5 years, 9 months ago
By
an anonymous customer
 - Apple Valley, MN
on GE 12-Cup Digital Coffee Maker, Black
2 answers
Answers
answer 1
This is a great coffeepot however the filters are NOT available through either Walmart or GE and depending on how much coffee you make will determine how often you need to clean it. The filter sits in a holder which sits in the warter compartment of the coffeemaker. Hope this is helpful. :)
answered 5 years, 6 months ago
By
smt1607
 - West Jordan, Utah
answer 2
All the time
answered 5 years, 8 months ago
By
00Pss
 - Oregon
Question

Which buttons start the cleaning cycle?

asked 5 years, 9 months ago
By
an anonymous customer
on GE 12-Cup Digital Coffee Maker, Black
1 answer
Answers
answer 1
According to the manual,
Remove charcoal filter from water tank. Fill the tank with a vinegar and water mixture (1/2 half vinegar, and 1/2 water; or a descaling product) Press CLEAN button for three seconds. The CLEAN indicator/button flashes and the cleaining process begins.

FYI--most manufacturers have online manuals avaliable for their products--you just need to look for them.

For example, this GE Digital Coffee Maker pdf manual can be found:
http://www.gehousewares.com/products/200836153329360.pdf

The CLEAN button/indicator is the blue button/light above the clock--it turns itself on when 60 brewing cycles have run through your coffee machine.

--24 cycles of 7 seconds brewing and 21 seconds off
--30 minutes rest
--after cleaning process is complete the CLEAN indicator/buttton goes off. Fill water tank with clean water and run one brewing cycle to rinse the coffee maker.
--change the charcoal filter. Reinsert the charcoal filter to the coffee maker.

NOTE: The cleaning process takes 60 minutes to complete. You cannot cancel the cleaning process before it is complete. Unplugging the machine only delays the cleaning process.
answered 5 years, 9 months ago
By
ZoomieJr
 - Denver CO
Question

help i have a err

im in need of a little help my coffee maker is saying er and i cant reset and i have white viniger in the back what can i do plrase help
asked 5 years, 1 month ago
By
bigdog19672000
 - new lebanon ohio
on GE 12-Cup Digital Coffee Maker, Black
1 answer
Answers
answer 1
Sorry hon, I'm in the same boat as you and we're just up a creek without a paddle - apparently hundreds of consumers of this product are having the same issue.

Our luck is to root around for our receipt/box/warranty (if it's within the timeline) to get a replacement/money back.

Either way I'm just going back to my French press for a while and I'm going to start searching for a reliable percolator.
answered 5 years ago
By
Maurelle
 - Fort Worth, TX
Question

Where can I get a copy of Instruction Manual for GE 12 cup digital coffee maker, Model # 169164

asked 5 years, 2 months ago
By
an anonymous customer
on GE 12-Cup Digital Coffee Maker, Black
1 answer
Answers
answer 1
You can find the manuals to this maker at the link below.

http://www.gehousewares.com/Browse_Product.aspx?content_id=333
answered 5 years, 1 month ago
By
ConnieRH
 - Manassas VA
Question

does this come in white

asked 5 years, 1 month ago
By
LDICK
on GE 12-Cup Digital Coffee Maker, Black
1 answer
Answers
answer 1
Yes it does, I have the product in White. I love it.
answered 5 years, 1 month ago
By
ConnieRH
 - Manassas VA
Question

Where can I get replacement parts

I would like to know where to get the charcoal filters that this uses. Also are there replacement coffee pots?
I love this coffee maker.
asked 5 years, 11 months ago
By
an anonymous customer
 - TX
on GE 12-Cup Digital Coffee Maker, Black
1 answer
Answers
answer 1
My Walmart carries them. I have had no problems finding them. I LOVE this coffee maker!
answered 5 years, 9 months ago
By
Shelly440
 - Painesville, OH
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