answer 1
The same thing happened to me. Except the error message appeared at the beginning of installation. I could play, I designed my family and entered a lot, but once I tried to build and construct my house, it froze up. My computer then went to the home screen and everything looked like a negative color setting on a camera. The monitor display was big and pixely. I pulled the power and restarted, thinking it was a glitch. But the second time I played, it happened again. I looked into it and the video card in my computer is unsupported. My computer has intel pentium 4 and is a hp pavillion and the video or graphics card intsalled is out of date. I hate to break this to you, but you are going to have to buy a new video card. (Like fifty dollars for the game wasn't enough, huh?!) Buy a card with 128MB and 2.0 pixel strenght or higher. Also, it must be compatable with DirectX 9.0 or a later model. Try the product "Diamond Stealth S120 ATI Radeon 9550 256MB AGP Graphics Card" or the "XFX GeForce 9500 GT 512MB PCI-e Video Card" they range in price from 65-95 dollars, and I think you can buy them on walmart online (they are cheapest there)... they are not sold in walmart stores though. You know, Im a Sims fanatic, ive owned Sims 1, Sims 2, basically all the expansion packs, and now I buy the Sims 3 on the second day it is available in stores... and Im starting to wonder. With the price of the game at 50 dollars and the video card coming to 90 dollars, is controlling virtual lives and building fake houses all day really worth it? Well good luck!
answered 3 years, 11 months ago
answer 2
First, update your video card drivers. You can do this by visiting the website of the manufacturer of the video card. If the update does not work, make sure you check the model of your video card and compare it to the System Requirements. Keep in mind things like directX and such.
answered 3 years, 11 months ago
answer 3
Your video card may be a little old. Being a newer game, The Sims 3 uses some of the newest technology available. It requires a fairly powerful video card. It may be time to change your video card to accomadate newer software.
answered 3 years, 11 months ago